Qureos Mentor

Connect Sol Technologies LLC

We are looking for an IT Operations &amp; Software Support Officer to manage daily IT activities, ensure smooth software usage across departments, test system modules, and provide training and support to staff. The ideal candidate will be tech‑savvy, organized, and able to communicate effectively with teams.<ul><li>Manage daily IT operations, system checks, and troubleshooting.</li><li>Provide software support to internal teams (portal, CRM, ERP modules).</li><li>Conduct testing of new modules, updates, and features.</li><li>Train staff on software usage, workflows, and new system changes.</li><li>Coordinate with development teams to report bugs and follow up on fixes.</li><li>Ensure smooth operations of office hardware, network, and IT tools.</li><li>Maintain logs of issues, resolutions, and training sessions.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>1&ndash;2 years of experience in IT support or software helpdesk.</li><li>Strong problem‑solving and communication skills.</li><li>Understanding of CRMs and ERP systems</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

IT Operations & Software Support Expert

The Customer Support Assistant will serve as the first point of contact for walk‑in and digital customers at the Real Estate One‑Window Office. The role focuses on handling software‑based complaints, managing service requests, and ensuring timely resolution through coordination with technical teams, property management, and back-office units. The CSA ensures smooth customer experience, accurate ticket logging, and end‑to‑end follow‑upsTechnical Skills<ul><li>Understanding of CRM, ticketing systems, or complaint management tools.</li><li>Good computer literacy (MS Office, web portals, mobile apps).</li></ul>Soft Skills<ul><li>Strong communication</li><li>Excellent customer handling and patience.</li><li>Problem‑solving attitude with ability to work under pressure.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Client Support Assistant

Join Connect Sol Technologies LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Connect Sol Technologies LLC

ABOUT_COMPANY

IT Operations & Software Support Expert

Client Support Assistant