Qureos Mentor

Connecticut Children's

<div><div>Connecticut Children&rsquo;s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children&rsquo;s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.<br>
</div><div></div><br>
<div>At Connecticut Children&rsquo;s, treating children isn&rsquo;t just our job &ndash; it&rsquo;s our passion. As a leading children&rsquo;s health system experiencing steady growth, we&rsquo;re excited to expand our team with exceptional team members who share our vision of transforming children&rsquo;s health and well-being as one team.</div></div>
<br><div><p>Under the direct supervision of a Registered Nurse as part of an inpatient/hospital unit, performs a variety of routine direct patient care, environmental and administrative support activities to promote the health, safety and comfort of patients and families. All patient care and support activities are completed in accordance with CCMC and unit policies and procedures.</p></div>
<br><div><ul><li><b>Direct Patient Care - </b>Provides direct patient care (as defined by unit) that addresses the population-specific needs of the patients on the unit. Activities may include any of the following: assist patient with feedings and personal care (e.g. hygiene, ambulating and activities of daily living, etc.); obtain vital signs, temperature, weight, height, head circumference or other patient data as required; obtain and test specimens (e.g. blood glucose, urine, etc.); transport patients; assist with patient admissions and discharges. Demonstrates an awareness of safety needs and a basic knowledge of medical terminology, infection control, risk management and environment of care policies in all interactions with patients/families. Responds with tact and discretion to the needs of patients and families, and reports needs beyond the PCA skill level to the RN.
</li><li><b>Documentation - </b>Accurately documents patient information on appropriate forms. Demonstrates basic data entry and data retrieval competency in electronic patient records and/or patient supply systems utilized on unit.
</li><li><b>Unit Support Activities - </b>Maintains appropriate inventories of unit supplies in patient rooms/bedside stands; and in treatment, utility, medication and linen rooms. Cleans, maintains and inventories unit equipment. May perform quality control checks on equipment or supplies as directed by the RN. Utilizes all equipment appropriately, and notifies appropriate person of equipment or facility breakdown or damage. Assist with miscellaneous errands, and transportation of medication (including controlled substances) blood, equipment and supplies, as directed by the RN. Assist with routine clerical tasks.
</li><li>Demonstrates knowledge of the population-specific differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families and co-workers.
</li><li>Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CCMC STANDARDS</li></ul></div>
<br><div><p><b>Education and/or Experience:
</b></p><ul><li>Education Required: High school diploma, GED or equivalent, or high level of education that requires a high school diploma
</li><li>Experience Preferred:
<ul><li>Successful completion or enrollment in a Certified Nurse&rsquo;s Aide training program, completion of a Medical Assistant program, or EMT certification strongly preferred.
</li><li>Minimum of one year pediatric PCA experience preferred
</li></ul></li></ul><p><b>License and/or Certification:
</b></p><ul><li>BLS/CPR, American Heart Association, required within 2 weeks of hire and must remain current at all times. Certified Nurse Aide (CNA) certification by State of Connecticut preferred.
</li><li>Nonviolent Crisis Intervention training certification required within 3 months of hire and maintained thereafter.
</li></ul><p><b>Knowledge, Skills and Abilities Required:
</b></p><p>Knowledge of:
</p><ul><li>Basic medical terminology preferred.
</li><li>Basic math and measurements.
</li><li>Basic understanding of organization&rsquo;s environment of care and infection control policies and procedures.
</li></ul><p>Skills:
</p><ul><li>Good interpersonal and communication skills.
</li></ul><p>Ability to:
</p><ul><li>Effectively communicate both orally and in writing in English demonstrating a command of basic grammar and spelling is required; ability to communicate Bilingually (Spanish/English) is preferred.
</li><li>Understand and follow specific written and verbal instructions and procedures.
</li><li>Learn and demonstrate competency in standard clinical procedures within specialty area, according to established protocols.
</li><li>Maintain quality, safety, and/or infection control standards.
</li><li>Learn and follow established protocols in order to initiate appropriate action in emergency/crisis situations
</li><li>Learn and demonstrate competency in basic data entry/data retrieval in electronic patient records and/or patient supply systems utilized on unit.</li></ul></div><p></p>

Patient Care Assistant- NICU- 36 hrs

<div><div>Connecticut Children&rsquo;s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children&rsquo;s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.<br>
</div><div></div><br>
<div>At Connecticut Children&rsquo;s, treating children isn&rsquo;t just our job &ndash; it&rsquo;s our passion. As a leading children&rsquo;s health system experiencing steady growth, we&rsquo;re excited to expand our team with exceptional team members who share our vision of transforming children&rsquo;s health and well-being as one team.</div></div>
<br><div><p>The Manager, Capital Expenditures is a key contributor within the Finance department, responsible for the accurate accounting, reporting, and budgeting of capital expenditures across all hospital and specialty group departments. Core areas of responsibility include fixed asset accounting, accounting for capital and financing leases in accordance with ASC 842, capital budget preparation and tracking, and compliance with bond, Board, and regulatory reporting requirements. This position manages capital activity through the fixed assets module in Oracle, supports month-end close, and serves as a subject matter expert on capital expenditure matters. The Manager, Capital Expenditures works collaboratively with Financial Planning, Financial Reporting, Supply Chain, Financial Operations, and Accounts Payable, and operates with a high degree of independence while adhering to established policies, procedures, and applicable regulations. This role is expected to demonstrate leadership through subject matter expertise, cross-functional collaboration, and ownership of deliverables.</p></div>
<br><div><p><b>Fixed Asset Accounting &amp; Oracle Management-20%
</b></p><ul><li>Manages all capital activity within the Oracle fixed assets module, including additions, disposals, transfers, and adjustments.
</li><li>Ensures accurate and timely capitalization of assets in accordance with CCMC capitalization policies and GAAP.
</li><li>Maintains complete and organized fixed asset records, including asset tags, useful lives, and depreciation methods.
</li><li>Performs periodic physical inventory reconciliations to verify asset existence and location.
</li><li>Manages all financing agreements related to capital and operational equipment.
</li></ul><p><b>Month-End Close &amp; Financial Reporting-20%
</b></p><ul><li>Prepares and records monthly depreciation and amortization journal entries for fixed assets and capital/financing leases.
</li><li>Completes monthly fixed asset account reconciliations and rollforward schedules.
</li><li>Prepares financing lease amortization schedules and related interest expense entries in compliance with ASC 842.
</li><li>Reviews capital expenditure activity for proper classification between capital and operating expense.
</li><li>Resolves reconciling items and outstanding variances in a timely manner.
</li></ul><p><b>Capital Budget Preparation &amp; Tracking-20%
</b></p><ul><li>Supports the annual capital budget process, coordinating with department leaders to gather and validate capital project requests.
</li><li>Performs as the subject matter expert in future projects to implement capital budget modules/work flows.
</li><li>Prepares and maintains monthly budget-to-actual tracking reports for capital expenditures, highlighting variances and trends.
</li><li>Provides actionable analysis and narrative explanations to Finance leadership and department managers.
</li><li>Monitors the status of approved capital projects and communicates funding or timeline concerns proactively.
</li></ul><p><b>Regulatory, Board &amp; External Reporting-20%
</b></p><ul><li>Prepares all required deliverables for bond covenant reporting, OHS reporting, personal property tax declarations and Board of Directors presentations related to capital expenditures
</li><li>Drafts capital-related financial statement disclosures for annual audited financial statements
</li><li>Prepares annual audit schedules and serves as the primary Finance contact for capital expenditure inquiries from external auditors
</li><li>Supports external audit fieldwork, including evidence gathering, testing facilitation, and timely response to auditor requests
</li></ul><p><b>Compliance &amp; Policy Adherence-10%
</b></p><ul><li>Ensures all capital expenditure activity is consistent with applicable government regulations, bond covenants, contractual terms, and internal policies.
</li><li>Identifies and recommends updates to capital accounting policies and procedures as regulatory standards evolve.
</li><li>Maintains strict confidentiality of all financial information in accordance with CCMC policy.
</li></ul><p><b>Ad Hoc Analysis &amp; Collaboration-10%
</b></p><ul><li>Responds to ad hoc reporting requests from Finance leadership, department managers, and other internal stakeholders.
</li><li>Supports new business initiatives and capital project evaluations, providing accounting and financial analysis as needed.
</li><li>Builds and maintains effective working relationships with Supply Chain Financial Operations, Financial Reporting, Accounts Payable, and Financial Planning.
</li><li>Demonstrates a one-team approach within Finance and across the broader organization.
</li></ul><p>Performs Other Duties as Assigned.</p></div>
<br><div><p><b>Education and/or Experience Required:
</b></p><ul><li>Education: Bachelor's degree in Accounting, Finance, or related field.
</li><li>Experience: Minimum of five (5) years of progressive accounting experience, with a focus on fixed asset accounting, capital budgeting, or general ledger functions.
</li></ul><p><b>Education and/or Experience Preferred:
</b></p><ul><li>Experience:
<ul><li>Healthcare or nonprofit accounting experience strongly preferred.
</li><li>Experience with Oracle or comparable ERP fixed asset modules strongly preferred.
</li><li>Familiarity with ASC 842 lease accounting standards preferred.
</li></ul></li></ul><p><b>License and/or Certification Required:
</b></p><ul><li>N/A
</li></ul><p><b>Knowledge, Skills and Abilities:
</b></p><p>Knowledge:
</p><ul><li>Generally accepted accounting principles (GAAP), with demonstrated expertise in fixed asset accounting, capitalization policies, and lease accounting (ASC 842).
</li><li>Capital budgeting processes, capital project tracking, and budget-to-actual variance analysis.
</li><li>Healthcare industry financial reporting requirements, including bond covenant compliance, OHS reporting, and Board-level presentations.
</li><li>External audit processes and the preparation of audit-ready schedules and financial statement disclosures.
</li><li>Oracle ERP systems, with particular focus on the fixed assets module and integration with the general ledger
<br>
Microsoft Office Suite, with advanced proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP, complex formulas, data modeling) and working knowledge of Word.
</li><li>Internal controls frameworks relevant to fixed asset and capital expenditure cycles.
</li><li>Applicable government regulations, bond covenants, and organizational policies governing capital expenditure activity.
</li></ul><p>Skills:
</p><ul><li>Strong analytical and critical thinking skills, with the ability to interpret complex financial data and communicate findings clearly to both finance and non-finance audiences.
</li><li>Exceptional attention to detail and accuracy in financial recordkeeping, reconciliations, and reporting.
</li><li>Excellent organizational and project management skills, with the ability to manage multiple priorities and meet recurring and ad hoc deadlines.
</li><li>Effective written and verbal communication skills, including the ability to present financial information to leadership and external stakeholders.
</li><li>Collaborative interpersonal skills with a demonstrated ability to build productive relationships across departments.
</li><li>Strong problem-solving skills with a proactive approach to identifying issues and implementing solutions.
</li><li>Maintains a professional work ethic through effective communication, accountability, and strong time management.
</li></ul><p>Abilities:
</p><ul><li>Work independently with a high degree of initiative, exercising sound professional judgment under general supervision.
</li><li>Analyze large datasets, identify discrepancies, and resolve reconciling items in a timely and systematic manner.
</li><li>Adapt to evolving accounting standards, organizational priorities, and regulatory requirements.
</li><li>Maintain strict confidentiality of sensitive financial information at all times.
</li><li>Manage competing deadlines, including month-end close, audit preparation, and ongoing budget tracking, without compromising accuracy or quality.
</li><li>Partner effectively with senior Finance leaders and cross-functional stakeholders to deliver timely, reliable capital expenditure reporting.</li></ul></div>

General Accounting - Capital Expenditures Manager - 40hrs

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Connecticut Children's is the only hospital in Connecticut dedicated exclusively to the care of children and ranked one of the best children's hospitals in the nation by
 <em>
  U.S. News &amp; World Report
 </em>
 and a Magnet&reg; designated hospital. Connecticut Children's provides more than 30 pediatric specialties along with community-based programs to uniquely care for the physical, social, and emotional needs of children. Our team of pediatric experts and care coordinators bring access to breakthrough research, advanced treatments for both rare and common diseases, and innovative health and safety programs to every child. Connecticut Children's is a not-for-profit organization with a mission to improve access to healthcare for all children through convenient locations, care alliances and partnerships.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Connecticut Children's Medical Center is always seeking to identify New Graduate Nurses to fill positions when they become available. If you are a New Graduate Nurse with an interest in working with pediatric patients and their families, we would like to get to know you. Please apply and we will contact you when we have an opening.
 <br/>
 <br/>
 <ul>
  <li>
   BSN Strongly preferred. If ADN, must complete BSN, or MSN within 3 years of hire.
  </li>
  <li>
   Current State of Connecticut Registered Nurse licensure required and maintained thereafter.
  </li>
  <li>
   Basic Life Support (BLS) / CPR in adult, child &amp; infant is required upon hire.
  </li>
  <li>
   Specialty licensure/certification as required by Department.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Connecticut Children&rsquo;s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children&rsquo;s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
 <br/>
 <br/>
 At Connecticut Children&rsquo;s, treating children isn&rsquo;t just our job &ndash; it&rsquo;s our passion. As a leading children&rsquo;s health system experiencing steady growth, we&rsquo;re excited to expand our team with exceptional team members who share our vision of transforming children&rsquo;s health and well-being as one team.
</div>


New Graduate Nurse

<div><div>Connecticut Children&rsquo;s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children&rsquo;s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.<br>
</div><div></div><br>
<div>At Connecticut Children&rsquo;s, treating children isn&rsquo;t just our job &ndash; it&rsquo;s our passion. As a leading children&rsquo;s health system experiencing steady growth, we&rsquo;re excited to expand our team with exceptional team members who share our vision of transforming children&rsquo;s health and well-being as one team.</div></div>
<br><div><p>Respiratory Therapists are clinical specialist who provide quality care to patients and their families according to physician orders and approved protocols. Services provided include assessment, treatment and management, rehabilitation, diagnostic evaluation and care of patients with deficiencies and abnormalities which affect the cardiopulmonary system. This involves the application and analysis of respiratory care as it applies to clinical data, equipment, and therapeutic procedures.</p></div>
<br><div><p>Perform specific testing techniques to assist in diagnosis, monitoring, treatment and research, including the measurement of ventilatory volumes, pressures and flows, specimen collection of blood and other materials, hemodynamic and other related physiological monitoring of cardiopulmonary systems, including the inserting, monitoring, and maintaining of arterial catheters and the monitoring and maintenance of other cardiovascular indwelling catheters, including central venous and pulmonary artery catheters following appropriate education and training.
<br>
Insertion of intravenous and intraosseous catheters in appropriately identified health care settings, including medical evacuation and transport vehicles, outpatient bronchoscopy facilities provided the respiratory care practitioner has completed a competency-based training and education program in the insertion and maintenance of such catheters
<br>
Insertion of nasogastric tubes, including such tubes used for the purpose of sensing diaphragmatic movements
<br>
Utilizes respiratory equipment in all modalities to include but not limited to: medical gases such as oxygen, Heliox, and nitric oxide therapy, IPPB treatments, aerosol treatments, chest physiotherapy and other airway clearance techniques according to physician orders or protocols to meet patient respiratory needs.
<br>
Provide education to patients, families and the general public to promote knowledge of disease process, therapies, self-help, cardiopulmonary wellness and disease prevention.
<br>
Initiates and maintains invasive and non-invasive mechanical ventilation according to physician order or protocol. Ensures patient &ndash; ventilator synchrony, maintains, monitors, measures and adjusts appropriately to assure proper function and to ascertain therapeutic effectiveness.
<br>
Administers pharmacologic, diagnostic and therapeutic agents related to respiratory care procedures necessary to implement treatment, disease prevention, pulmonary rehabilitation, or diagnostic regimen prescribed by a physician or protocol.
<br>
Assist physicians in patient assessment, response to therapies, and recommendations for changes in therapies.
<br>
Respond to all STAT situations involving Respiratory Care, requiring the need for airway management and/or cardiopulmonary resuscitation
<br>
Maintains natural airways as well as the insertion and maintenance of artificial airways
<br>
Perform or assist with fiberoptic bronchoscopy, oximetry, VD/VT and O2 consumption, tracheobronchial suctioning, tracheostomy tube changes, intubations, bedside spirometry and EKG&rsquo;s, arterial puncture and analysis of blood using point of care.
<br>
Team member of the Critical Care Transport Team. Transports pediatric and neonatal patients requiring respiratory interventions or supervision as needed.
<br>
Contribute in the development and revision of Respiratory policies, procedures and protocols.
<br>
Promote continuous learning and expand expertise by engaging in and seeking opportunities to develop self and others with the goal of achieving a self-directed work team. Collaborate in the development and implementation of research and/or quality improvement activities.
<br>
Participate in clinical affiliation programs and/ or orientation and education of respiratory therapist and other health care professionals.
<br>
Works efficiently as a team member by consulting with physicians, RNs and other RTs within and across clinical settings to provide quality respiratory care to patients and service to medical center units through communication, cooperation, and collaboration.
<br>
Demonstrate knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrate cultural sensitivity in all interactions with patients and families.
<br>
Demonstrate support for the mission, values and goals of the organization through behaviors that are consistent with the CCMC STANDARDS.
<br>
Carry Shift Coordination Pager as required
<br>
Independent in job duties with minimal supervision required in all patient care areas, including but not limited to: NICU, PICU, ED, Transports, Med Surgical floors, PACU and outpatient</p></div>
<br><div><p><b>Education and/or Experience Required:
</b></p><ul><li>Required: Graduate of an accredited school of Respiratory Care.
</li><li>Minimum of an Associated Degree in Respiratory Care.
</li></ul><p><b>Education and/or Experience Preferred:
</b></p><ul><li>Preferred: Bachelor's Degree is preferred
</li>Preferred: Neonatal and Pediatric Experience preferred<br>
<li>
</li></ul><p><br>
<b>License and/or Certification Required:
</b></p><ul><li>Required: Current State of Connecticut license as Respiratory Care Practitioner.
</li><li>Credentialed as a Registered Respiratory Therapist by the National Board for Respiratory Care (NBRC) (RRT)
<br>
New graduates with the Certified Respiratory Therapist (CRT) credential will be considered but must achieve the (RRT) credential within 1 year of hire.
</li><li>Current Basic Life Support (BLS) / CPR in adult, child &amp; infant is required.
</li><li>Pediatric Advanced Life Support (PALS) required within 6 months of hire or before staff has completed dept. orientation if that is longer than 6 months.
</li><li>Neonatal Resuscitation Program (NRP) required within 6 months of hire or before staff has completed dept. orientation.
</li></ul><p><b>License and/or Certification Preferred:
</b></p><ul><li>Preferred: Credentialed by the NBRC as a Neonatal-Pediatric Specialist, preferred</li></ul></div><p></p>

Respiratory Therapist-36 Hours a week

<div><div>Connecticut Children&rsquo;s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children&rsquo;s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.<br>
</div><div></div><br>
<div>At Connecticut Children&rsquo;s, treating children isn&rsquo;t just our job &ndash; it&rsquo;s our passion. As a leading children&rsquo;s health system experiencing steady growth, we&rsquo;re excited to expand our team with exceptional team members who share our vision of transforming children&rsquo;s health and well-being as one team.</div></div>
<br><div><p>Under general supervision, coordinates and performs a variety of administrative, registration and financial support duties for the unit/department. Utilizes judgment to interpret department policies to resolve routine inquiries/problems. Identifies opportunities for process improvements. Performs all duties in a manner that promotes a team concept and reflects the mission, behaviors, core values and philosophy of CT Children&rsquo;s.</p></div>
<br><div><p>Following department protocol provides general receptionist, secretarial support or Health Unit Coordinator functions.
<br>
Performs a variety of administrative support activities in support of the unit operations. Responds with tact and discretion to the needs of patients and families. Maintains privacy and confidentiality by abiding by HIPAA Policies.
</p><p><b>Registration:
</b></p><ul><li>Collects and enters accurate demographic, guarantor and financial data for Emergency Department, Inpatient and Outpatient cases and Physician Practice Office appointments.
</li><li>Verifies all required insurance and billing information and uses the proper payer plan codes.
</li><li>Generates all necessary forms for patient visit and obtains patient/parent/legal guardian signature for Assignment/ Authorization and consent.
</li><li>Performs pre-registration for scheduled patients and registers patients adhering to standard department procedure.
</li><li>Makes corrections and updates patient information in ADT systems as necessary.
</li><li>Asks patients/families whether their visit was satisfactory and attempts to address any questions/issues prior to patient departure.
</li><li>Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
</li><li>Documents thorough, clear, explanatory notes regarding reasons for incomplete information at time of registration and documents insurance verification method along with response. Documents concise and understandable comments regarding patient or guarantor interaction, efforts to collect co-payments and referrals to Financial Counseling.
</li><li>Follows-up on open items to resolve outstanding issues and complete the file.
</li><li>Reviews and works assigned work queues for registration information to ensure that accounts are accurate at time of visit and or billing.
</li></ul><p><b>Scheduling:
</b></p><ul><li>Schedule routine appointments either in person or via telephone.
</li><li>Creates/inputs routine department provider appointments.
</li><li>May schedule/coordinate appointments with other areas of the hospital.
</li><li>Works directly with DCF to obtain appropriate signatures/legal guardian information.
</li><li>As a first line representative of CT Children&rsquo;s, this person must have the ability to deal compassionately and professionally with patients and families.
<br>
Front Office (Check-In):
</li><li>Arrives patients for their appointment in the ADT system.
</li><li>Verifies demographic and insurance information at time of arrival (including securing patient financial liability at time of service).
</li><li>Check out process including scheduling or rescheduling future appointments.
</li><li>Answers telephone and triage calls for the department.
</li><li>Ensure all consent and privacy forms are signed.
</li><li>Works directly with DCF to obtain appropriate signatures/legal guardian information.
</li><li>Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
</li><li>Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
</li><li>Other front office duties as required.
</li></ul><p><b>Front Office (Check-In):
</b></p><ul><li>Arrives patients for their appointment in the ADT system.
</li><li>Verifies demographic and insurance information at time of arrival (including securing patient financial liability at time of service).
</li><li>Check out process including scheduling or rescheduling future appointments.
</li><li>Answers telephone and triage calls for the department.
</li><li>Ensure all consent and privacy forms are signed.
</li><li>Works directly with DCF to obtain appropriate signatures/legal guardian information.
</li><li>Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
</li><li>Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
</li><li>Other front office duties as required.
</li></ul><p><b>Financial:
</b></p><ul><li>Verifies insurance plans using the various methods available such as, RTE, web-based, &amp; telecommunications.
</li><li>Investigates patient insurance coverage, obtains referrals, and manages process to maximize payment from both commercial and managed care plans.
</li><li>Refers patients/ families to DSS and/or Financial Counselor for assistance.
</li><li>Post payments in ADT system, provide receipts.
</li><li>Identifies those patients without adequate insurance coverage.
</li><li>Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice.
</li><li>Demonstrates cultural sensitivity in all interactions with patients/families.
</li><li>Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CT Children&rsquo;s standards.</li></ul></div>
<br><div><p><b>Education and/or Experience:
</b></p><ul><li>Education Required: High School Diploma, GED, or a higher level of education that would require the completion of high school, is required.
</li><li>Experience Required: 3-5 years directly related customer service experience required.
</li></ul><p><b>Education and/or Experience Preferred:
</b></p><ul><li>Education Preferred: Associate's degree preferred.
</li><li>Experience Preferred: Healthcare experience preferred.
</li></ul><p><b>Knowledge, Skills and Abilities:
</b></p><p>Knowledge of:
</p><ul><li>Working knowledge of MS Word and Excel.
</li><li>ADT systems and Insurance Verification systems (EPIC preferred).
</li><li>Knowledge of Managed Care, referral/pre-certification/ authorization process.
</li><li>HIPAA
</li></ul><p>Skills:
</p><ul><li>Computer, typing, data entry.
</li><li>Excellent telephone and communication skills
</li></ul><p>Ability to:
</p><ul><li>Handle a fast-paced, high-volume environment.
</li><li>Work in a team environment alongside multiple disciplines.</li></ul></div>

Patient Access Associate I - Front Office - 40hrs

Patient Care Assistant-MS8-36hrs

Join Connecticut Children's and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.