Qureos Mentor

Conservatorium Hotel

<div><div><div><p>Assistant Restaurant Manager - Sand &amp; Koal
 </p><div></div><div><div><ul><li>543659
</li> </ul></div><div></div><div><ul><li>Food &amp; Beverage
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for an Assistant Restaurant Manager to join our Food &amp; Beverage team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food &amp; Beverage Department, the Assistant Restaurant Manager responsible to provide an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant Manager provides a courteous, professional and efficient service in accordance with the standards of Emirates Palace Mandarin Oriental, Abu Dhabi. The Assistant Restaurant Manager reports to the Food &amp; Beverage Manager.</p>
<p><b>
As Assistant Restaurant </b><b>Manager, you will be responsible for the following duties:</b></p>
<ul>
<li>Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.</li>
<li>Ensure that the place of work and surrounding area is kept clean and organised at all times.</li>
<li>Execute and demand the team to execute the highest level of service and set-up standards at all times.</li>
<li>Be knowledgeable of all services and products offered by the hotel.</li>
<li>Understand thoroughly the concept of the outlet and train all employees of the outlet in regard to the concept.</li>
<li>Set an example in terms of service, products and guidance of the team that reflects the concept.</li>
<li>Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.</li>
<li>Organize tastings of daily dishes and new menus.</li>
<li>Know the restaurant scene and gastronomic character of the destination and be recognized in the market.</li>
<li>Perform up selling for all items offered by the department assigned as well as offering alternatives.</li>
<li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li>
<li>Produce reports and analysis of the outlet and present report in the monthly performance meeting.</li>
<li>Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.</li>
<li>Assist in preparation of the outlet&rsquo;s budget.</li>
<li>Conduct monthly inventory of operating supplies and equipment together with the stewarding department.</li>
<li>Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.</li>
<li>Identify errors and correct them as required during set-up, service and breakdown of operations.</li>
<li>Implement a flexible work schedule based on business patterns.</li>
<li>Establish a pool of qualified and trained full and part time employees in conjunction with the hotel&rsquo;s People Services Department.</li>
<li>Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food &amp; Beverage departments.</li>
<li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li>
<li>Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.</li>
<li>Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.</li>
<li>Attend all required trainings as described by the department.</li>
<li>Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Emirates Palace Mandarin Oriental, Abu Dhabi grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li>
<li>Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.</li>
<li>Report incidents that require disciplinary actions immediately to the Head of Department.</li>
<li>Constantly improve the product quality by sourcing the best available products.</li>
<li>Support activities and cooperation with the suppliers.</li>
<li>Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).</li>
<li>Organise all required outlet specific trainings as described by the department.</li>
<li>Undertake reasonable tasks and secondary duties as appointed by the Head of Department.</li>
<li>Respond to any changes in the department as dictated by the hotel management.</li>
<li>Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Restaurant Manager ensuring that the follow up is performed with the guest.</li>
<li>Ensure that the opening and closing procedures established for the outlet are followed.</li>
<li>Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.</li>
</ul>
<p><b>As Assistant </b><b>Restaurant Manager, we expect from you:</b></p>
<ul>
<li>Previous experience in the same role minimum of two years in a luxury property, resort experience is a plus</li>
<li>Bachelor's degree in Hotel Management is preferred</li>
<li>International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East</li>
<li>Hotel or Bar pre-opening or renovation experience is preferred</li>
<li>Self Confidence and conviction</li>
<li>Integrity, trustworthiness</li>
<li>Self-development</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Assistant Restaurant Manager - Sand & Koal

<div><div><div><p>Assistant Outlet Manager, Noor Lounge (Italian, French, Russian Speaking)
 </p><div></div><div><div><ul><li>JR-02387
</li> </ul></div><div></div><div><ul><li>Food &amp; Beverage
</li> </ul></div><div></div><div><ul><li>Full time
</li> </ul></div><div></div><div><ul><li>Permanent
</li><div></div><li><div>Mandarin Oriental Jumeira, Dubai
</div></li>
</ul></div></div><div></div><div><p>Mandarin Oriental Jumeira, Dubai is looking for an Assistant Outlet Manager to join our Noor Lounge team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p></p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.</p><p></p><p><b>
About the job</b></p><p>
Based at the Mandarin Oriental Jumeira, Dubai within the Noor Lounge, the Assistant Outlet Manager will support the Restaurant/ Outlet Manager in all related operational, administrative and financial aspects of the outlet and assumes full responsibility in his/her absence.</p><p></p><p><b>
As </b><b>an Assistant Outlet Manager, you will be responsible for the following duties:</b></p><ul>
<li><p>
Support the Outlet Manager in all operational and administrative aspects of the restaurant.</p></li>
<li><p>
Prioritise the required level of engagement depending on the business volumes and other related parameters.</p></li>
<li><p>
Take charge of the outlet and the department in the Outlet Manager&rsquo;s absence.</p></li>
<li><p>
Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place always.</p></li>
<li><p>
Support the Outlet Manager to supervise the side duty schedules for all positions and ensure compliance and follow through.</p></li>
<li><p>
Support the Outlet Manager to supervise the maintenance and cleanliness of the outlet and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment.</p></li>
<li><p>
Oversee the daily operation of the outlet and manage shifts effectively to assure a smooth and effective overall operation.</p></li>
<li><p>
Maintain a good relationship and steady communication with the Chef de Cuisine and his team, particularly during operation hours.</p></li>
<li><p>
Ensure that reservations are managed well within the outlet and seating capacities are effectively maximised.</p></li>
<li><p>
Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager.</p></li>
<li><p>
Support the Outlet Manager to maintain a clear overview of all POS- point of sales related set ups and carry out regular check on accuracy of all items.</p></li>
<li><p>
Ensure accuracy of all menus: current, spelled correctly, clean and presentable and ascertain menu description are up to date and distributed appropriately.</p></li>
<li><p>
Follow all procedures, policies and practices about the Jardine accounting related requirements for F&amp;B outlets.</p></li>
<li><p>
Oversee and maintain solid records of all Annual Leave and Public Holiday clearance and assure none are accumulated within the outlet.</p></li>
<li><p>
Support the Outlet Manager in monitoring the monthly P&amp;L and carry out regular detailed analysis of outlet related financial information.</p></li>
<li><p>
Assist the Outlet Manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet.</p></li>
<li><p>
Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the Restaurant Manager.</p></li>
<li><p>
Attend and participate all required meetings as scheduled.</p></li>
<li><p>
Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours.</p></li>
<li><p>
Ensure that MOHG&rsquo;s grooming and appearance standards are implemented and maintained always to reflect an image of professionalism and care.</p></li>
<li><p>
Assist the Outlet Manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume.</p></li>
<li><p>
Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental Jumeira&rsquo;s procedures.</p></li>
<li><p>
Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&amp;B division to promote a climate of teamwork and enthusiasm.</p></li>
<li><p>
Being fully involved in the service and show strong presence to customers on the floor.</p></li>
<li><p>
Personally, monitor and follow through on any requirements of VIP guests.</p></li>
<li><p>
Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</p></li>
<li><p>
Constantly drive and motivate the team to create specific WOW moments to surprise and delight guests in the restaurants.</p></li>
<li><p>
Handle effectively any kind of customer complaints being verbal or written.</p></li>
<li><p>
Ability to work long hours with a strong focus on operational excellence.</p></li>
<li><p>
Familiar with restaurant point of sales and cashiering procedures.</p></li>
<li><p>
Knowledge of Fine Dining service procedures and standards as well as casual dining procedures.</p></li>
<li><p>
Well organized and possess a solid administrative capability.</p></li>
<li><p>
Proven ability to successfully support, motivate and lead a large and diverse team.</p></li>
<li><p>
Ability to organize large projects and events with guidance of the Restaurant/ Outlet Manager.</p></li>
<li><p>
Able to use documented performance management systems and handling disciplinary processes with guidance of the restaurant manager.</p></li>
<li><p>
Perform job with attention to details and the ability to organize and handle multiple tasks.</p></li>
</ul><p></p><p><b>
As </b><b>an Assistant Outlet Manager, we expect from you:</b></p><ul>
<li><p>
High School qualification or equivalent.</p></li>
<li><p>
Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.</p></li>
<li><p>
3 years&rsquo; experience as an assistant restaurant manager in a luxury hotel or high-end independent restaurant.</p></li>
<li><p>
International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East.</p></li>
<li><p>
Restaurant pre-opening experience is a MUST.</p></li>
<li><p>
Ability to understand guest needs and expectations and to deliver superior customer service through own initiative and through driving and motivating the team accordingly.</p></li>
<li><p>
Strong knowledge of HACCP preferred.</p></li>
<li><p>
Competent computer skills including MS Office or equivalent.</p></li>
<li><p>
Ability to understand effective approaches of communication with different individuals.</p></li>
<li><p>
Able to empower colleagues and communicate clearly with peers, subordinates and superiors.</p></li>
<li><p>
Strong on the job and classroom style training skills.</p></li>
<li><p>
Able to support the Restaurant/ Outlet Manager to constantly update all training materials and keep good track of all training activities.</p></li>
<li><p>
Excellent verbal and written communication skills in English.</p></li>
<li><p>
Verbal and written communication skills in Arabic or other languages are preferred.</p></li>
</ul><p></p><p><b>
Our commitment to you</b></p><ul>
<li><p>
Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p></li>
<li><p>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p></li>
<li><p>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p></li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Assistant Outlet Manager, Noor Lounge (Italian, French, Russian Speaking)

<div><div><div><p>Leisure Concierge
 </p><div></div><div><div><ul><li>544765
</li> </ul></div><div></div><div><ul><li>Spa &amp; Wellness
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Leisure Concierge to join our Leisure team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Leisure Department, the Leisure Concierge is responsible for executing all administrative tasks in the recreation department, but specifically manning the reception desk on a shift basis for the duration of the opening hours; provides the clientele with information regarding all activities, facilities and booking options when specifically requested; takes responsibility for the collection and accurate reconciliation of any cash or other monitory transactions handled whilst manning the reception desk. The Leisure Concierge reports to the Assistant Operations Manager.</p>
<p><b>
As Leisure Concierge, you will be responsible for the following duties:</b></p>
<ul>
<li>Communicates with supervisor on all pertinent matters affecting the recreation reception administration and the operation;</li>
<li>Be responsible for ensuring that the reception area is kept clean and tidy at all times and bring to the attention of the supervisor any poor conditions or breakages;</li>
<li>Attend daily briefing with Spa &amp; Leisure Manager, Spa &amp; Leisure Operations Manager and other recreation colleagues;</li>
<li>Interacts with guests, members and colleagues to promote and administer the appropriate structured use of the recreation area;</li>
<li>Oversee all reservations, payment and tracking procedures, established for the pool, beach and including other recreation facilities as required;</li>
<li>Assist in ordering items through SCM purchasing system;</li>
<li>Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members;</li>
<li>Create a warm welcome and promote a fun and relaxing atmosphere for all guests using the facilities;</li>
<li>Executes all reception duties associated in the recreation including, but not limited to the booking system, collection of money, assisting with all forms of guest and member enquiries and membership requirements both in person, by phone and in writing;</li>
<li>In association with the on-duty supervisor prepares on a daily basis all necessary timetables, activities programs and information sheets for recreation guests and staff;</li>
<li>Responsible for upselling, promoting, taking booking for pool &amp; beach day pass, Sport &amp; activity, membership, kids club activities, kids camp, fitness activities, water sports, beach cabanas, retail items and fully responsible of handling beach club boutique to increase the revenue;</li>
<li>Responsible for recreation department administration work which includes staff payroll, inventories, keeping membership records, full staff related information;</li>
<li>As and when required supports other recreation staff to deliver guest and member services which you have been trained and proven competent in delivering;</li>
<li>Periodically check on the cleanliness and order of the locker and the changing rooms west &amp; east facilities, ensure all lockers related records are logged in the book provided by the hotel;</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services;</li>
<li>Attend all the training programs conducted &amp; requested by hotel management or department trainer;</li>
<li>Attend weekly/monthly department communication meetings;</li>
<li>Assist in kids&rsquo; club or kids&rsquo; camp operation as requested by duty supervisor;</li>
<li>Adhere to cash handling procedures &amp; reconcile and balance the cash report and remittance envelop at the end of the shift;</li>
<li>Report accidents, maintenance issues (HOTSOS), or other incidents;</li>
<li>Ensure compliance with all health and safety regulations;</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team;</li>
</ul>
<p><b>As Leisure Concierge, we expect from you:</b></p>
<ul>
<li>Diploma or certificate in Hospitality Management will be a plus</li>
<li>Previous experience in a luxury hotel group, resort experience will be a plus</li>
<li>Previous experience of working in a similar guest -focused role, especially in a recreation environment</li>
<li>Good guest contact skills</li>
<li>Computer &amp; administrative skills</li>
<li>Outgoing personality</li>
<li>Strong interpersonal skills</li>
<li>Good grooming standards</li>
<li>Telephone skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Good attention to detail</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Leisure Concierge

<div><div><div><p>Hygiene and Security Coordinator
 </p><div></div><div><div><ul><li>JR-04055
</li> </ul></div><div></div><div><ul><li>Security
</li> </ul></div><div></div><div><ul><li>Full time
</li> </ul></div><div></div><div><ul><li>Permanent
</li><div></div><li><div>Mandarin Oriental, Doha
</div></li>
</ul></div></div><p></p><div><p>Mandarin Oriental, Doha is looking for a Hygiene &amp; Security Coordinator to join our team.</p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at Mandarin Oriental, Doha within the Admin &amp; General Department in Doha, As a Hygiene Coordinator, you will oversee cleanliness and sanitation to ensure a safe and healthy environment. Your role involves implementing food safety &amp; hygiene standards and addressing hygiene issues promptly to your manager. The Hygiene Coordinator reports to the Assistant Director of Hygiene.</p><p></p><p><b>
As Hygiene &amp; Security Coordinator, you will be responsible for the following duties</b></p><ul>
<li>
Assist the Assistant Director of Hygiene to develop and implement hygiene policies and procedures to maintain cleanliness and prevent contamination in the workplace</li>
<li>Conduct regular inspections to ensure compliance with Food Safety &amp; Hygiene standards in all F&amp;B areas and report findings to the Assistant Director of Hygiene</li>
<li>Keep abreast of industry trends and regulatory changes related to hygiene and sanitation</li>
<li>Responsible to assist the Assistant Director of Hygiene handling the Food Safety &amp; Hygiene in the Hotel</li>
<li>Maintaining HACCP/ISO, Food Safety related Standards</li>
<li>Conducting regular checks to ensure food handlers are adhering to good food and personal hygiene practices.</li>
<li>Carrying out internal Food Hygiene Audits in all Food &amp; Beverage areas and report to Assistant Director of Hygiene</li>
<li>Developing, implement, reviewing and updating the food safety management system procedures, in accordance with local regulations and international standards in collaboration with the Assistant Director of Hygiene</li>
</ul><p></p><p><b>
As Hygiene &amp; Security Coordinator, we expect from you</b></p><ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>Thorough knowledge of Food Safety standards and regulations locally and internationally</li>
<li>International work experience in at least two of the following regions: Asia and Middle East</li>
<li>Ability to work long &amp; flexible hours with a strong focus on Hygiene operation</li>
</ul><p><b>
Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Hygiene and Security Coordinator

<div><div><div><p>Fitness Instructor
 </p><div></div><div><div><ul><li>544762
</li> </ul></div><div></div><div><ul><li>Spa &amp; Wellness
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Fitness Instructor to join our Leisure Team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Leisure Department, Fitness Instructor is responsible for providing Guest Relation services in the context of the recreation environment, specifically regarding the Health and Fitness operation. Ensures all guests are greeted and treated in accordance with LQA standards. Provides information relating to all Beach Club services/activities. The Fitness Instructor reports to the Fitness Supervisor.</p>
<p><b>
As </b><b>Fitness Instructor, you will be responsible for the following duties:</b></p>
<ul>
<li>Reports directly to and communicates with the Fitness Supervisor on all pertinent matters affecting the overall health &amp; fitness operation.</li>
<li>On a daily basis takes responsibility for the safe operation of the Fitness Suites in accordance with the Normal Operating Procedure (NOP) and Emergency Action Plan (EAP).</li>
<li>Recognizes and acknowledges all guests &amp; members encouraging a friendly, welcoming and social atmosphere, in accordance with LQA standards.</li>
<li>Provides supervision and basic assistance for all Fitness Suite users, including basic inductions detailing correct usage of machines.</li>
<li>Be confident, flexible, safety minded, enthusiastic at all times and possess good spoken English skills. Must have a friendly nature and be able to smile and interact with an international clientele base.</li>
<li>Communicates efficiently with other members of the Fitness Team regarding all matters, including specific training requests/needs of guests/members, for attention of the qualified Fitness Instructors.</li>
<li>Under the guidance of the Fitness Supervisor helps, produces, operates and constantly updates the current departmental SOP&rsquo;s in so far as they affect the work of the Fitness Team.</li>
<li>Be fully conversant with the departmental NOP/EAP and ensures constant compliance with its wording.</li>
<li>Performs daily recorded checks on all fitness equipment, cleanliness, and issues.</li>
<li>Reports all injuries, accidents/incidents, and maintenance issues to the Assistant Recreation Manager immediately.</li>
<li>Gains in depth knowledge of entire recreation operation and be proactive in suggesting new ideas.</li>
</ul>
<p><b>As </b><b>Fitness Instructor, we expect from you:</b></p>
<ul>
<li>Previous experience in a high volume internationally recognized luxury hotel chain and a few years in a similar position is required</li>
<li>Vocational qualifications in Anatomy &amp; sports coaching</li>
<li>Outgoing personality with excellent interpersonal skills</li>
<li>Ability to understand guest needs and expectations and to deliver superior customer service</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Fitness Instructor

<div><div><div><p>Marketing and Communications Manager
 </p><div></div><div><div><ul><li>543714
</li> </ul></div><div></div><div><ul><li>Commercial &amp; Brand/Marketing
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Mandarin Oriental Bosphorus, Istanbul
</div></li>
</ul></div></div><div></div><div><p><b>The Group</b></p>
<p>
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.</p>
<p>
Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.</p><br>
<p></p>
<p><b>
The Hotel</b></p>
<p>
Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuru&ccedil;e&#351;me, right next to the unique Bosphorus.</p>
<p>
Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea &amp; Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.</p><br>
<p><b>
Duties and Responsibilities</b></p>
<ul>
<li>To ensure the hotel receives regular exposure in local and international media through print, radio, and television.</li>
<li>To liaise with overseas Public Relations consulting firms and the MOHG Corporate Communications Director.</li>
<li>To maintain regular contact with local media and keep up to date contact lists.</li>
<li>To encourage and create regular press release material highlighting new services, special promotions, and the Unique Selling Propositions of hotel.</li>
<li>To act as hotel spokesperson where appropriate.</li>
<li>To take responsibility for handling crisis communications component of crisis management.</li>
<li>To oversee budget reconciliation of MOHG International Advertising Funds and monitor the international plan.</li>
<li>To implement the hotel's annual local advertising plan and coordinate with the advertising agency on all matters related to creative and media planning.</li>
<li>To translate the requirements of the hotel (F&amp;B, Rooms) into a comprehensive and specific advertising brief for the agency.</li>
<li>To plan, organize and oversee all photography sessions for the hotel (including major collateral photography, F&amp;B shots, and press release photos.</li>
<li>To ensure filing systems and photographic library are maintained in good order.</li>
<li>To organize photography for VIP visits, exhibitions, and social functions.</li>
<li>To control inventory and stock of all collateral, (hotel and MOHG central mail-house/PMS).</li>
<li>To ensure adherence to MOHG CID guidelines for alt promotional material and advertising.</li>
<li>To liaise with F&amp;B and marketing departments to coordinate all hotel promotions and marketing drives.</li>
<li>To ensure all collaterals, advertising and press releases are printed and issued in time to secure coverage.</li>
<li>To maintain frequent contacts with guests and clients through direct marketing activities.</li>
<li>To develop an overall direct marketing plan on an annual basis.</li>
<li>To establish, maintain and expand the hotel's database.</li>
<li>Together with other task force members, to oversee and implement marketing issues of the Guest Recognition Program.</li>
<li>To prepare annual expenditure proposal for all advertising and promotional activities.</li>
<li>To forecast and allocate the approved budget as per ongoing activities monthly.</li>
<li>To control all expenditure to be in line with the hotel&rsquo;s business activities.</li>
<li>To greet celebrities and overseas press and offer assistance as required throughout their stay.</li>
<li>To attend the General Manager's cocktail receptions, annual parties and other social functions.</li>
<li>To prepare the Marketing Plan, together with the Director of Sales and Marketing.</li>
<li>To carry out any other duties that may be reasonably requested by the Director of Sales and Marketing or General Manager.</li></ul></div></div></div></div>

Marketing and Communications Manager

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