Urwah Admin

Contango

<div><h2 class="jobSectionHeader">Role Purpose</h2>
The Vice President of Commercial is responsible for defining, driving, and executing QData&rsquo;s commercial strategy across all revenue-generating business lines. This includes monetization of AI and data platform services, professional services, embedded/managed services, advisory offerings, and long-term commercial partnerships with ADQ entities and external clients. The role leads all commercial planning, pricing, sales execution, account management, and revenue forecasting, ensuring that QData achieves sustainable growth, strong margins, and high client satisfaction.
This role functions as the commercial engine of QData, shaping go-to-market strategy, building commercial capabilities, developing scalable sales motions, and converting QData&rsquo;s technology and solutions into revenue. The VP of Commercial acts as the primary business partner for CEOs, CFOs, CIOs, and senior leaders across government and regulated industries.<h1 class="jobSectionHeader">
Key Responsibilities</h1><h2 class="jobSectionHeader">
1. Commercial Strategy &amp; Revenue Leadership</h2><ul>
<li>Define QData&rsquo;s commercial strategy across platform subscriptions, AI solutions, data products, professional services, embedded delivery, and managed service offerings.</li>
</ul><ul><li>Translate company vision into clear revenue plans with measurable targets, growth objectives, and pricing/packaging models.</li>
</ul><ul><li>Develop short-, mid-, and long-term revenue forecasts aligned with QData&rsquo;s strategic priorities.</li>
</ul><ul><li>Establish commercial frameworks that support scale across 60+ government and enterprise entities. 
</li>
</ul><h2 class="jobSectionHeader">2. Sales &amp; Go-To-Market Execution</h2><ul>
<li>Build and lead the commercial organization, covering sales, pre-sales, commercial operations, and account management.</li>
</ul><ul><li>Develop and execute GTM strategies for AI and data solutions, including segmentation, value propositions, and multi-channel engagement.</li>
</ul><ul><li>Oversee deal structuring, proposals, RFP responses, commercial negotiations, and contract closure.</li>
</ul><ul><li>Implement a disciplined pipeline management framework with rigorous forecasting and opportunity qualification. 
</li>
</ul><h2 class="jobSectionHeader">3. Product &amp; Services Monetization</h2><ul>
<li>Define pricing models for:</li>
</ul><ul><li>AI platform and data platform services</li>
</ul><ul><li>Federated data catalog subscriptions</li>
</ul><ul><li>Professional &amp; embedded services</li>
</ul><ul><li>Advisory &amp; consulting offerings</li>
</ul><ul><li>Managed services and SLAs</li>
</ul><ul><li>Enterprise AI product bundles</li>
</ul><ul><li>Work with the VP of Data and VP Technology to commercialize new data products and platform features. 
</li>
</ul><h2 class="jobSectionHeader">4. Account Management &amp; Client Success</h2><ul>
<li>Establish an account management function to drive retention, cross-sell, upsell, and long-term commercial growth.</li>
</ul><ul><li>Personally lead executive engagement with priority government entities and ADQ OpCos.</li>
</ul><ul><li>Ensure high customer satisfaction, predictable renewals, and value realization across all revenue lines.</li>
</ul><ul><li>Build strategic partnerships with hyperscalers, global tech vendors, and channel partners where beneficial. 
</li>
</ul><h2 class="jobSectionHeader">5. Revenue Operations &amp; Commercial Governance</h2><ul>
<li>Oversee commercial operations, including pricing governance, deal review, contracting standards, and margin analysis.</li>
</ul><ul><li>Implement commercial KPIs, dashboards, metrics, and performance systems.</li>
</ul><ul><li>Ensure compliance with procurement rules, PDPL, sovereign cloud requirements, and government contracting standards.</li>
</ul><ul><li>Establish approval workflows and guardrails to ensure deals are profitable and aligned with QData&rsquo;s mission. 
</li>
</ul><h2 class="jobSectionHeader">6. Leadership &amp; Organizational Development</h2><ul>
<li>Build and scale a high-performing commercial organization with strong sales culture, accountability, and discipline.</li>
</ul><ul><li>Mentor commercial directors, account leads, solution consultants, and pre-sales teams.</li>
</ul><ul><li>Establish compensation models, incentives, and performance structures aligned with QData objectives.</li>
</ul><ul><li>Foster a culture of collaboration with Product, Solutions, Data, and Technology teams. 
</li>
</ul><h1 class="jobSectionHeader">Required Technical Competencies</h1><ul>
<li>Commercial Strategy (CMST) &ndash; Level 7 
Ability to define commercial frameworks, pricing, GTM strategies, and monetization plans.</li>
</ul><ul><li>Sales &amp; Business Development (SABD) &ndash; Level 6 
Deep experience in enterprise sales, government sales, or strategic account management.</li>
</ul><ul><li>Portfolio &amp; Offering Management (POMG) &ndash; Level 6 
Skilled in packaging services and products into commercial offerings.</li>
</ul><ul><li>Contract &amp; Commercial Negotiation (CNEG) &ndash; Level 6 
Expertise in negotiating complex enterprise, public-sector, and multi-year contracts.</li>
</ul><ul><li>Data &amp; AI Market Understanding (DAIM) &ndash; Level 5 
Familiarity with AI platforms, data platforms, and enterprise technology solutions.</li>
</ul><ul><li>Financial Acumen (FINM) &ndash; Level 6 
Strong capability in revenue forecasting, P&amp;L understanding, margin analysis, and commercial governance. 
</li>
</ul><h1 class="jobSectionHeader">Preferred Technical Competencies</h1><ul>
<li>Government Relations &amp; Public Sector Sales 
Experience engaging ministries, regulators, and government procurement.</li>
</ul><ul><li>Partner Ecosystem Management 
Ability to structure alliances with hyperscalers, consulting firms, and technology providers.</li>
</ul><ul><li>SaaS / Platform Commercial Models 
Understanding of subscription, consumption-based, and tiered pricing.</li>
</ul><ul><li>AI &amp; Data Monetization 
Ability to translate AI capabilities into clear commercial value propositions. 
</li>
</ul><h1 class="jobSectionHeader">Required Behavioural Competencies</h1><ul>
<li>Executive Communication &amp; Influence 
Engages credibly with boards, CEOs, ministers, and senior executives.</li>
</ul><ul><li>Strategic Thinking with Operational Discipline 
Balances long-term growth strategy with daily pipeline management and revenue execution.</li>
</ul><ul><li>Relationship Builder &amp; Trusted Advisor 
Builds long-term relationships that drive recurring revenue and retention.</li>
</ul><ul><li>Commercial Drive &amp; Accountability 
Strong results orientation; takes ownership of revenue performance and targets.</li>
</ul><ul><li>Collaboration 
Works cross-functionally with Product, Solutions, Data, and Technology.</li>
</ul><ul><li>Resilience &amp; Adaptability 
Operates effectively in a fast-moving, high-visibility, government-backed environment.</li>
</ul><h1 class="jobSectionHeader">Experience &amp; Education Requirements</h1><h3 class="jobSectionHeader">
Experience</h3><ul>
<li>15+ years in commercial leadership roles within enterprise technology, AI/data, digital transformation, or consulting.</li>
</ul><ul><li>Proven track record of achieving significant annual revenue targets and leading commercial functions.</li>
</ul><ul><li>Experience selling into government, regulated industries, or large enterprise accounts.</li>
</ul><ul><li>Demonstrated success building commercial organizations (sales, account management, pre-sales, revenue operations).</li>
</ul><ul><li>Strong experience in pricing, commercial modelling, negotiation, and contracting.</li>
</ul><ul><li>Familiarity with sovereign cloud, data governance, AI platforms, or analytics products is a significant advantage. 
</li>
</ul><h3 class="jobSectionHeader">Education</h3><ul>
<li>Bachelor&rsquo;s degree in Business, Engineering, Computer Science, Economics, or related field (required).</li>
</ul><ul><li>Master&rsquo;s degree (MBA or equivalent) preferred.</li>
<li>Certifications in sales methodologies (Miller Heiman, MEDDIC, Consultative Selling) are a plus.</li>
<li>
</li></ul>Disclaimer:
This job posting is not open to recruitment agencies. Any candidate profile submitted by a recruitment agency will be considered as being received directly from an applicant. Contango reserves the rights to contact the candidate directly, without incurring any obligations or liabilities for payment of any fees to the recruitment agency.</div>

QData - VP of Commercials

<div>We are incubating a company focused on building AI products and unlocking cross-portfolio value through a centralized data platform and AI-powered solutions that drive efficiency, profitability, and innovation across our operating companies. 
 
Aligned with the UAE&rsquo;s bold vision for AI leadership, we are shaping the future of data-driven governance and building the next generation of AI products with regional and global impact. 
About the Role 
We are seeking a seasoned Senior Product Designer with 8+ years of relevant experience. 
The Senior Product Designer is a hands-on individual contributor who owns end-to-end product design for AI and data products across the ADQ portfolio. You will translate ambiguous business problems into intuitive, elegant experiences that work in real operational environments.
Key Responsibilities<ul>
<li>
Lead discovery and design for new AI solutions from concept to shipped experience (research, flows, wireframes, high-fidelity UI, prototypes)</li>
<li>Confident using AI design tools (e.g., Figma AI/Figma Make, Lovable, Replit, other generative UI tools) to accelerate wireframes, UI explorations, and prototypes</li>
<li>Partner with Senior AI Product Managers and the AI Solutions team to shape problem statements, use cases, and success metrics</li>
<li>Design multi-surface experiences (web, mobile, dashboards, conversational UIs) that fit into existing OpCo workflows</li>
<li>Run user research and usability testing with business and technical stakeholders across OpCos and Contango</li>
<li>Create and maintain design systems and components for the company's products to ensure consistency and speed</li>
<li>Collaborate closely with engineering on implementation details and edge cases; support design QA</li>
<li>Document design decisions and rationale to enable reuse across OpCos and products</li>
<li>Mentor junior designers and contribute to design culture, rituals, and best practices</li>
</ul>
Candidate Requirements<ul>
<li>
8+ years in product/UX design for digital products, preferably B2B or enterprise SaaS</li>
<li>Strong portfolio showing complex workflows, data-heavy interfaces, or AI-powered experiences</li>
<li>Comfortable with basic vibe coding (simple HTML/CSS, basic JS or similar) to understand implementation constraints and collaborate effectively with engineers</li>
<li>Uses AI tools for research synthesis, design documentation, and variant exploration, while owning final judgment and ensuring outputs are accurate, on-brand, and human-quality</li>
<li>Comfortable with Figma (or similar), prototyping tools, and design systems</li>
<li>Experience partnering with product, engineering, and customer stakeholders</li>
<li>Excellent communication and storytelling skills</li>
<li>Must know how to vibe code and can use AI to create prototypes</li>
</ul><ul>
</ul>Disclaimer:
This job posting is not open to recruitment agencies. Any candidate profile submitted by a recruitment agency will be considered as being received directly from an applicant. Contango reserves the right to contact the candidate directly, without incurring any obligations or liabilities for payment of any fees to the recruitment agency.</div>

Senior Product Designer

<div>Role Summary
We are seeking a Senior Cybersecurity Specialist to lead the implementation, configuration, and ongoing management of enterprise security tools and controls across network, endpoint, identity, and application domains. The role will drive the deployment and continuous improvement of solutions, ensuring the organization&rsquo;s assets and applications remain secure and compliant. The specialist will also work closely with the SOC team to support threat monitoring, incident response, patching, and remediation activities. This position requires strong hands-on expertise in security infrastructure, tool management, and secure SDLC processes.
Key Responsibilities
Security Implementation &amp; Management<ul>
<li>
Lead the deployment, configuration, and optimization of enterprise security tools including EDR, SIEM, DLP, CASB, SASE, Firewall, AV/Patch/Vulnerability management tools etc.</li>
<li>Manage ongoing policy updates, fine-tuning, and integrations across security platforms to ensure effective coverage and minimal false positives.</li>
<li>Maintain endpoint, email, and network protection baselines and review system hardening configurations.</li>
<li>Implement and monitor Azure security stack and controls, including NSGs, Firewall, DDoS, Application gateways, etc.</li> 
</ul>
Secure SDLC &amp; Application Security<ul>
<li>
Work with application and development teams to embed secure SDLC practices, including threat modeling, code scanning, dependency management, and application hardening.</li>
<li>Review application architectures for potential vulnerabilities and coordinate remediation.</li>
<li>Collaborate with SOC and application team for periodic application and API penetration testing activities and ensure closure of findings.</li> 
</ul>
Defensive Operations &amp; SOC Collaboration<ul>
<li>
Collaborate with the SOC team to validate alerts, improve detections, and refine escalation procedures.</li>
<li>Participate in defensive operations, including patch management, vulnerability remediation, and containment actions.</li>
<li>Review SOC performance, investigate escalations, and ensure effective use of available tooling for incident response.</li>
<li>Assist in post-incident analysis and continuous improvement of detection and response mechanisms.</li> 
</ul>
Governance, Risk &amp; Compliance<ul>
<li>
Maintain internal security configurations, documentation, and control baselines</li>
<li>Ensure alignment with security frameworks and best practices (ISO 27001, NIST, CIS)</li>
<li>Participate in internal and external audits, risk assessments, and compliance initiatives</li>
</ul><ul>
</ul>Candidate Requirements 
<ul>
<li>
10+ years of experience in enterprise IT and cybersecurity, with a strong focus on security tool implementation, configuration, and management.</li>
<li>Deep understanding of network, endpoint, identity, and cloud security controls.</li>
<li>Hands-on expertise with: 
<ul><li>Microsoft Defender and Purview</li><li>Vulnerability management platforms (Qualys, Tenable or equivalent)</li><li>SASE, CASB (Zscaler or equivalent)</li><li>Network Security (Cisco, Palo Alto or equivalent)</li><li>Azure security stack (NSG, Firewall, DDoS, Sentinel etc)</li></ul></li>
<li>Working knowledge of secure SDLC, DevSecOps, and application security principles and tools.</li>
<li>Experience collaborating with or overseeing SOC operations, including threat monitoring and response.</li>
<li>Strong analytical, troubleshooting, and communication skills.</li>
<li>Good to have vendor-neutral/specific security certifications (AZ-500, SC-200, SC-400, or equivalent)</li>
</ul>
Soft skills 
<ul>
<li>
Proactive problem solver with strong ownership and accountability</li>
<li>Excellent communication and documentation skills</li>
<li>Ability to collaborate with infrastructure, SOC, and application teams effectively</li>
<li>Continuous learning mindset, staying updated on emerging threats and technologies</li> 
<li>
</li></ul>Disclaimer:
This job posting is not open to recruitment agencies. Any candidate profile submitted by a recruitment agency will be considered as being received directly from an applicant. Contango reserves the rights to contact the candidate directly, without incurring any obligations or liabilities for payment of any fees to the recruitment agency.</div>

Senior Cybersecurity Specialist

<div>We are incubating a company focused on building AI products and unlocking cross-portfolio value through a centralized data platform and AI-powered solutions that drive efficiency, profitability, and innovation across our operating companies. 
 
Aligned with the UAE&rsquo;s bold vision for AI leadership, we are shaping the future of data-driven governance and building the next generation of AI products with regional and global impact. 
About the Role 
We are seeking a seasoned Customer Experience Manager with 10+ years of relevant experience. 
The Customer Experience Manager ensures that our products are successfully adopted, delivering value and driving satisfaction across OpCos. You orchestrate onboarding, enablement, support, and continuous improvement across the customer lifecycle.
Key Responsibilities<ul>
<li>
Lead onboarding and enablement for new OpCo deployments</li>
<li>Serve as primary CX point of contact for assigned OpCos</li>
<li>Monitor usage, satisfaction, and adoption metrics; identify risks early</li>
<li>Work closely with Solutions and Product to drive improvements and capture insights</li>
<li>Build and maintain customer-facing documentation, training materials, and playbooks.</li>
<li>Partner with Product and AI Eval to translate customer insights into enhancements</li>
<li>Manage escalations and coordinate resolutions with Engineering and Solutions</li>
<li>Contribute to building a scalable CX function as the company grows</li>
</ul>
AI &amp; Automation Expectations 
<ul>
<li>
Use AI tools for insight synthesis, summarization of feedback, and trend analysis</li>
<li>Draft customer content, training, and communication using AI acceleration &mdash; then refine manually</li>
<li>Automate basic CX workflows and dashboards using low-code/AI tools</li>
<li>Basic vibe coding to support simple automations or data manipulations in CX systems</li>
</ul>
Candidate Requirements<ul>
<li>
10+ years in customer success/experience in SaaS or enterprise software</li>
<li>Strong communication and stakeholder management</li>
<li>Analytical mindset with ability to interpret usage data</li>
</ul><ul>
</ul>Disclaimer:
This job posting is not open to recruitment agencies. Any candidate profile submitted by a recruitment agency will be considered as being received directly from an applicant. Contango reserves the right to contact the candidate directly, without incurring any obligations or liabilities for payment of any fees to the recruitment agency.</div>

Customer Experience Manager

<div>Role Summary
The Staffing Team Leader is responsible for managing the end-to-end allocation of consulting resources across sectors and Centers of Excellence (CoEs). The role ensures the right people are staffed on the right projects, balancing client needs, consultant development, capacity planning, and commercial outcomes. This role acts as a strategic partner to Sector and CoE Leaders, Project Directors, and HR to optimize utilization, ensure project readiness, and support overall firm performance.
Key Responsibilities
1. Workforce Planning &amp; Resource Allocation<ul>
<li>
Lead the weekly staffing process, ensuring fair, efficient, and commercially sound allocation of consultants to client projects.</li>
<li>Anticipate staffing needs based on pipeline visibility, proposal stages, and ongoing project extensions.</li>
<li>Maintain an updated view of consultant availability, bench status, and workload distribution.</li>
</ul>
2. Demand Management<ul>
<li>
Work closely with Sector and CoE Leaders and Project Directors to understand upcoming project requirements, skills needed, and staffing priorities.</li>
<li>Proactively flag staffing risks, capacity shortages, and potential bottlenecks.</li>
<li>Recommend solutions such as cross-practice deployment, internal mobility, external contractors, or hiring needs.</li>
</ul>
3. Talent Development &amp; Career Considerations<ul>
<li>
Ensure staffing decisions support consultant career growth, capability development, and sector/CoE alignment.</li>
<li>Track exposure, project types, and learning pathways to balance development needs with business demands.</li>
<li>Provide visibility to HR Teams on development opportunities or concerns arising from staffing patterns.</li>
</ul>
4. Operational Excellence &amp; Process Management<ul>
<li>
Lead weekly staffing meetings; provide clear, timely updates on allocations, gaps, and risks.</li>
<li>Maintain accurate staffing dashboards, reports, and systems in coordination with HR/Talent Ops.</li>
<li>Ensure staffing policies (e.g., priority staffing rules, conflict management, PTO balancing, FTC leave cycles) are consistently applied.</li>
</ul>
5. Stakeholder Management<ul>
<li>
Build strong working relationships with Sector and CoE Leaders, Project Directors, Operations and HR Teams.</li>
<li>Act as a trusted advisor to leadership on staffing trade-offs, utilization implications, and capacity planning.</li>
<li>Facilitate transparent communication around staffing constraints and decisions.</li>
</ul>
6. Commercial &amp; Utilization Management<ul>
<li>
Monitor firm-wide and practice-level utilization and take proactive actions to rebalance workloads.</li>
<li>Identify underutilization trends and recommend corrective actions (training, internal projects, shadowing opportunities).</li>
<li>Support margin improvement by ensuring projects are staffed appropriately and efficiently.</li>
</ul>
7. Data &amp; Reporting<ul>
<li>
Produce weekly staffing reports, utilization trackers, capacity forecasts, and bench analysis.</li>
<li>Support leadership with insights for monthly business reviews and workforce planning cycles.</li>
</ul>
Qualifications &amp; Experience<ul>
<li>
7-10 years of experience in consulting staffing or resource management within a professional services firm.</li>
<li>Proven experience managing multiple stakeholders in a fast-paced, matrixed environment.</li>
<li>Advanced proficiency in Resource Management, Timesheet and HR tools
</li></ul>Skills &amp; Competencies<ul>
<li>
Strong analytical and problem-solving skills &mdash; ability to interpret capacity data and recommend solutions.</li>
<li>Excellent communication and interpersonal skills &mdash; able to influence senior leaders and manage conflicts diplomatically.</li>
<li>Organizational agility &mdash; comfort working across sectors, CoEs, and levels.</li>
<li>Commercial acumen &mdash; understanding utilization, project economics, and margin impact.</li>
<li>Judgment &amp; decision-making &mdash; balances business needs with people development.</li>
<li>Attention to detail and execution discipline.</li>
</ul>
Disclaimer:
This job posting is not open to recruitment agencies. Any candidate profile submitted by a recruitment agency will be considered as being received directly from an applicant. Contango reserves the rights to contact the candidate directly, without incurring any obligations or liabilities for payment of any fees to the recruitment agency.</div>

Team Leader – Staffing