Qureos Mentor

Convergint

<div>The Program Manager, Technical Talent Development is responsible for owning and driving the execution of enterprise learning programs that build the technical capabilities of Convergint&rsquo;s workforce. This role plays a key part in developing early career talent and individuals transitioning into technical roles, supporting their progression into electronic security and banking security technician positions.

This is a hands-on individual contributor role that requires a high level of independence. The Program Manager is expected to manage programs end-to-end, move work forward proactively, and ensure deliverables are completed with minimal oversight.

The environment is fast-paced and evolving, with structure still being built. Success in this role requires strong program management skills, sound judgment, and the ability to create clarity, prioritize effectively, and follow through consistently.

While this role primarily supports technical development programs, the individual will also contribute to broader Talent Development initiatives as business needs evolve..

Key Responsibilities
<ul>
<li>Own and drive execution of Technical Talent Development programs, including large-scale training cohorts for electronic security and banking security technicians</li>
<li>Manage programs end-to-end, including timelines, communications, materials, logistics, and reporting for both classroom and hands-on learning</li>
<li>Partner with business leaders, field operations, and subject matter experts to understand needs and support program design and delivery</li>
<li>Establish and maintain clear program structure, including timelines, stakeholder cadence, and communication plans</li>
<li>Proactively identify risks, remove blockers, and ensure programs stay on track</li>
<li>Build and maintain tools, templates, and processes that enable scalable delivery</li>
<li>Track program participation, progress, and outcomes; provide clear updates to stakeholders</li>
<li>Support learning technology initiatives, including Workday and other systems</li>
<li>Identify and implement opportunities to improve program effectiveness and learner experience</li>
<li>Contribute to additional Talent Development programs and initiatives as needed.</li>
</ul>
Qualifications
<ul>
<li>Corporate experience in Talent Development, Learning &amp; Development, Program Management, or a related field</li>
<li>Proven ability to manage multiple programs or projects simultaneously in a fast-paced environment</li>
<li>Strong organizational skills with attention to detail and follow-through</li>
<li>Ability to prioritize work and focus on high-impact activities</li>
<li>Strong written and verbal communication skills</li>
<li>Experience working with learning technologies or LMS platforms (preferred)</li>
<li>Familiarity with instructional design or adult learning principles (preferred)</li>
<li>Exposure to technical environments (e.g., electronic security, low voltage, electromechanical systems) is helpful but not required; ability to quickly learn technical concepts is important</li>
</ul>
What Success Looks Like
<ul>
<li>Programs are delivered on time, well-organized, and meet business needs</li>
<li>Work moves forward without requiring repeated follow-up or intervention</li>
<li>Deadlines are met consistently, or risks are communicated early</li>
<li>Stakeholders receive clear, timely communication with no surprises</li>
<li>Programs are structured, scalable, and continuously improving</li></ul> 
 
Who Will Thrive in This Role
<ul>
<li>A self-directed individual who takes ownership and follows through on commitments</li>
<li>Someone who can operate independently and move work forward without waiting for direction</li>
<li>Comfortable working in a fast-paced environment with changing priorities</li>
<li>Able to create structure and clarity in ambiguous situations</li>
<li>A strong collaborator who works effectively with cross-functional teams</li>
<li>Someone who balances attention to detail with the ability to execute efficiently</li>
<li>Open to feedback and continuously improving.</li>
<li>Ability to quickly understand electromechanical and electronic security concepts, enabling effective partnership with technical subject matter experts and credibility with learners.</li>
</ul>
Why This Role Matters

This role directly supports Convergint&rsquo;s ability to build a skilled technical workforce at scale. The Program Manager plays a critical role in ensuring training programs are effective, consistent, and aligned to business needs, helping develop technicians who are prepared to succeed in the field. 


Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
<ul>
<li>10 Company Holidays and Paid Time Off starting at 13 days annually</li>
<li>Fun &amp; Laughter Day Off</li>
<li>Medical, Dental &amp; Vision Plan</li>
<li>Life insurance &amp; Disability Plan</li>
<li>Wellness Program</li>
<li>401K Matching Plan</li>
<li>Colleague Assistance Program</li>
<li>Tuition reimbursement</li>
<li>Competitive salary and compensation plan</li>
<li>Vehicle reimbursement plan or company vehicle</li>
<li>Corporate Social Responsibility Day</li>
<li>Cell phone reimbursement (if applicable)</li>
<li>Paid parental leave</li></ul> 


Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 4 years operations, field service or project management
<ul>
<li>Diploma and/or certificate in Business Administration or related office experience</li>
</ul>
Preferred Experience (but not required):
<ul>
<li>Industry experience in 1 or more of the following: electronic security, fire alarm &amp; life safety, building automation or IT industry</li></ul> 


Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

The expected compensation range for this position is between $95K&ndash;$125K annual salary with eligibility for an annual bonus, depending on experience.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant. 


This position is expected to stay posted until 3/25/2026.</div>

Program Manager, Technical Talent Development

<div>Convergint is looking for a full-time, enthusiastic, results driven Fire Alarm Inspector to join our amazing culture. In this role, you will assist with the testing and inspection of fire-alarm systems in assigned buildings. You will help to identify and report any problems or deficiencies found in the systems you inspect. This is a customer-facing role, one that is responsible for maximizing customer satisfaction, safety, and quality assurance on all assigned projects. As a Fire Alarm Inspector, you will be part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague &amp; Applicant Privacy Notice, available on convergint.com/careers. 


Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Inspector. 


Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer&rsquo;s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. 


What you&rsquo;ll do with &ldquo;Our Training and Your Experience&rdquo;
<ul>
<li>Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.</li>
<li>Test and inspect commercial fire-alarm systems within assigned buildings.</li>
<li>Identify and report problems or discrepancies found in the systems you inspect.</li>
<li>Ensure customer satisfaction with all inspections and testing.</li>
<li>Monitor the fire-alarm panel.</li>
<li>Interact with building owner or building engineer prior to, during, and following completion of the testing process.</li>
<li>Review reports and initiate next steps as necessary.</li>
<li>Follow all company safety policies and procedures.</li>
<li>Perform other duties and responsibilities as requested or required.</li></ul> 


What You&rsquo;ll Need
<ul>
<li>Initiative &ndash; engages in proactive behavior and looks for opportunities.</li>
<li>Adaptability &ndash; responds effectively to changes in situation or information.</li>
<li>Commitment &ndash; engages with colleagues and customers to ensure successful testing operations and complete customer satisfaction.</li>
</ul><ul><li>A valid driver&rsquo;s license with a clean driving record.</li></ul> 


Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all our colleagues:
<ul>
<li>10 Company Holidays and Paid Time Off starting at 13 days annually</li>
<li>Fun &amp; Laughter Day Off</li>
<li>Medical, Dental &amp; Vision Plan</li>
<li>Life insurance &amp; Disability Plan</li>
<li>Wellness Program</li>
<li>401K Matching Plan</li>
<li>Colleague Assistance Program</li>
<li>Tuition reimbursement</li>
<li>Competitive salary and compensation plan</li>
<li>Vehicle reimbursement plan or company vehicle</li>
<li>Corporate Social Responsibility Day</li>
<li>Cell phone reimbursement (if applicable)</li>
<li>Paid parental leave</li></ul> 


Requirements:

Education: High School/GED or equivalent experience

Minimum Experience: 1 year relevant field service or customer service

Preferred Experience (but not required):
<ul>
<li>Experience in 1 or more of the following industries: electronics, fire alarm &amp; life safety, and/or building automation</li></ul> 


Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available. 


Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.</div>

Fire Alarm Inspector

Join Convergint and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Convergint

About Company

Program Manager, Technical Talent Development

Fire Alarm Inspector