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convo

<div>Job Title: Sr. Business Analyst 
Location: Islamabad 
Work Model: Hybrid
Job Summary: As a Sr. Business Analyst at CONVO, you will be a key player in orchestrating the design and implementation and ongoing value realization of business solutions that align with both client expectations and company standards. Your role involves leading functional activities, managing business stakeholder interactions, and ensuring high-quality deliverables throughout various project phases. As a senior member of the team, you will guide and mentor other analysts while driving continuous improvement in our processes and solutions.
As a Business Analyst you will be involved in international Digital Transformation projects to implement sales automation software solutions for top FMCG companies. You will communicate with a wide variety of people to accurately interpret the client&rsquo;s needs, lead the definition of the solution blueprint, support the implementation phase and the solution deployment.
Key Responsibilities:<ul><li>
Champion and promote an innovative and agile model to ensure state of the art technology for Sales Transformation and analytics projects</li><li>
Understand, map and meet client requirements and lead analysis through workshops. Guide the client towards the desired outcome</li><li>
Define functional specifications, acceptance criteria and estimates for specific developments, while following rigorously risk assessment practice</li><li>
Collaborate closely with a technical team in order to translate business requirements into technical tasks</li><li>
Understand the modules to be implemented and the setup and configuration options available.</li><li>
Engage the customer on user acceptance strategy, planning and execution phase.</li><li>
Demonstrate autonomous analytical mindset and problem-solving skills</li><li>
Understand the business of our client (CPG) and be able to communicate clearly how data issues might impact decision making. Cooperate with internal and external teams to reach the desired outcome</li><li>
Think and deliver with customer experience in mind</li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s or Master's degree in Computer Science, Engineering, Mathematics or an Analytical subject.</li><li>
5+ years of relevant experience</li><li>
Previous career has demonstrated a strong theme of analytical work and working as a Business Analyst</li><li>
Comfortable with data and manipulating it to derive information and meaning, which they can communicate to a non-technical audience</li><li>
Experience in managing functional workshops, and in User Acceptance Testing (UAT).</li><li>
Ability to handle the end-to-end project delivery lifecycle including project mobilization, process design, system configuration &amp; customization, testing, integration, data migration, deployment, and business adoption activities.</li><li>
Comfortable working with both waterfall and agile methodologies.</li><li>
Background in FMCG commercial processes such as Trade Promotion Management/Retail Execution/Sales Force Automation /Revenue Growth Management is advantageous</li><li>
Knowledge of Excel, Power BI and SQL &ndash; python is a plus</li><li>
Client-centric approach and attitude.</li><li>
Experience translating business requirements into technical workstreams</li><li>
Creative thinking and presentation skills.</li><li>
Excellent listening and communication skills.</li><li>
Proficient written and spoken English.</li></ul>
What We Have for You
Great compensation package, Medical benefit for you and your family, Free lunch, Annual performance-tied increments &amp; performance recognition awards, Leave Encashment, Referral Bonuses and a great lean and agile work culture!
Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals!</div>

Sr. Business Analyst

<div>We are seeking a Senior Software QA Engineer with strong expertise in both automation and manual testing, and performance testing for large-scale enterprise applications. The ideal candidate demonstrates exceptional analytical ability, attention to detail, and hands-on experience in building robust, maintainable automation frameworks using Playwright and Page Object Model (POM) architecture.
In this role, you&rsquo;ll lead the efforts to automate functional and performance testing, ensuring reliability, scalability, and high-quality software releases. Hands-on manual testing will also be required from time to time to validate complex workflows or new features as per business requirements. You&rsquo;ll collaborate closely with Engineering, Product, and DevOps teams to deliver solutions that align with business and architectural goals.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Design, develop, and maintain automation frameworks using Playwright and POM principles for functional, regression, and end-to-end testing.</li><li>
Develop reusable, maintainable automated test suites integrated into CI/CD pipelines.</li><li>
Plan and execute performance and load tests using JMeter (or similar tools) to assess scalability, throughput, and system reliability.</li><li>
Collaborate with development and DevOps teams to analyze test results, identify bottlenecks, and optimize application performance.</li><li>
Perform manual and exploratory testing on critical paths or new functionalities when necessary to ensure complete coverage.</li><li>
Conduct database testing (SQL queries, data validation, stored procedures, and backend workflows).</li><li>
Participate in Agile ceremonies and contribute to sprint planning, stand-ups, and retrospectives.</li><li>
Drive continuous improvement in QA processes, tools, and automation best practices.</li><li>
Contribute to release readiness and support end-to-end quality initiatives across projects.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
5+ years of professional experience in Software Quality Assurance with a focus on automation and performance testing.</li><li>
2+ years of hands-on automation experience with Playwright (JavaScript/TypeScript preferred).</li><li>
Proven ability to design and maintain scalable automation frameworks using Page Object Model (POM) architecture.</li><li>
Hands-on experience in performance testing using JMeter or equivalent tools (e.g., Gatling, k6).</li><li>
Exposure to manual testing, primarily for complex features or exploratory verification.</li><li>
Solid understanding of software architecture and quality principles that influence test strategy.</li><li>
Strong understanding of CI/CD integration, test execution pipelines, and automation strategy.</li><li>
Experience with SQL and database testing for data integrity and backend validation.</li><li>
Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li><li>
Strong analytical, troubleshooting, and communication skills with excellent attention to detail. Nice to Have</li><li>
Experience with API testing tools (Postman, REST Assured, etc.).</li><li>
Familiarity with CI/CD tools (Azure DevOps, Jenkins, GitHub Actions).</li><li>
Exposure to cloud environments (AWS, Azure, or GCP).</li><li>
Knowledge of microservices and distributed architectures.</li><li>
Experience mentoring or guiding QA engineers on automation or performance testing.</li></ul><h3 class="jobSectionHeader">
Why Join Us</h3><ul><li>
Work on cutting-edge enterprise solutions that drive collaboration and scalability.</li><li>
Influence test automation architecture and overall quality strategy.</li><li>
Be part of a forward-thinking, collaborative QA culture focused on excellence.</li><li>
Competitive compensation and professional growth opportunities.</li></ul><h3 class="jobSectionHeader">
What We Have For You
</h3>We offer a comprehensive compensation package along with medical benefits for you and your family. Enjoy free lunch, annual performance-based increments, and performance recognition awards in a lean and agile work culture that encourages growth and collaboration.
At Convo, we proudly embrace diversity and are committed to building an inclusive team of talented and unique individual</div>

Senior SQA Engineer - Automation & Performance

<div>About the Role
As a Senior Functional Business Analyst at CONVO, you will play a pivotal role in delivering digital transformation solutions for some of the world&rsquo;s leading FMCG companies. Your primary mission: understand client needs, master the RGM platform, and configure ERP solutions that deliver measurable value.
You&rsquo;ll bridge business and technology &mdash; combining deep industry understanding, a hands-on approach to configuration, and a sharp, questioning mindset. This role is ideal for someone who thrives on solving complex business problems through systems and data, not just requirements documents.
What You&rsquo;ll Do<ul><li>
Configure ERP systems based on business needs &mdash; from module setup to detailed functional rules</li><li>
Lead functional design activities and translate client needs into ERP system behavior</li><li>
Run and facilitate workshops to map business processes and align on solution design</li><li>
Collaborate closely with technical teams to translate configurations into deployments</li><li>
Challenge assumptions and proactively propose improvements to business processes or technical solutions</li><li>
Support user acceptance testing (UAT) planning and execution</li><li>
Build client trust by understanding their commercial goals and aligning solutions accordingly</li><li>
Guide junior analysts and contribute to internal best practice development</li><li>
Stay current on industry trends in FMCG and how they relate to digital transformation and sales enablement</li></ul>
Must-Have Skills &amp; Experience<ul><li>
5+ years in a Business Analyst, ERP Consultant, or Functional Consultant role</li><li>
Experience configuring business applications or ERP systems (e.g., XTEL, SAP, Oracle, Salesforce)</li><li>
Strong understanding of sales/commercial processes, especially in FMCG or Consumer Goods</li><li>
Technically curious and able to ask why &mdash; you&rsquo;re not afraid to challenge the brief or dig into root causes</li><li>
Skilled at working with cross-functional teams: business stakeholders, technical teams, testers</li><li>
Comfortable supporting the full project lifecycle: workshops, configuration, testing, deployment, and support</li><li>
Familiarity with Agile and Waterfall delivery models</li><li>
Excellent communication, facilitation, and stakeholder management skills</li></ul>
Nice-to-Have Experience<ul><li>
Experience with requirement gathering and creating functional specs</li><li>
Background in Revenue Growth Management, Trade Promotion Management, or Sales Force Automation</li><li>
Familiarity with data analysis using tools like Excel, SQL, Power BI</li><li>
Exposure to FMCG-focused sales automation platforms</li></ul>
Who You Are<ul><li>
Inquisitive, analytical, and always looking to improve how things work</li><li>
Comfortable in ambiguity and energized by problem-solving</li><li>
Enjoy engaging with clients, understanding their business, and making an impact</li><li>
Able to translate complex ideas for both business and technical audiences</li></ul>
Why Join CONVO?
At CONVO, we&rsquo;re reimagining how sales organizations in FMCG run smarter, faster, and more profitably. You&rsquo;ll be joining a team of thinkers, builders, and consultants who thrive at the intersection of business and technology.
We offer:<ul><li>
Global exposure working with Tier-1 FMCG clients</li><li>
A high-impact role where your input shapes real-world commercial outcomes</li><li>
A collaborative culture with mentorship, continuous learning, and career growth opportunities</li></ul></div>

Senior Functional Business Analyst

<div>Job Title: Senior Software Engineer
Job Description 
CONVO is seeking for a Senior Software Engineer to join our fast-paced team and play a key role in integrating, implementing, and supporting industry-leading Trade Promotion Management/Sales Force Automation solutions for global FMCG companies. Become a member of a hard-working team that designs, builds, and maintains high- performance scalable products for global CPG brands! 
Key Responsibilities:<ul><li>
Participate in all aspects of software development activities, including design, coding, code review, unit-testing, bug fixing, and operations</li><li>
Participate in customer project and work closely with the architects and functional consultants to design, integrate, and implement solutions that align to the customer requirements</li><li>
Supervise the development, deployment of customer solutions</li><li>
Together with other Project and/or Support team members, provide development estimates for project and support engineering activity</li><li>
With a shown focus on Continuous Improvement, carry out organizational coding standards and best ways.</li><li>
Write, test, and document well-structured code against designs that scales and meets customers&rsquo; functional and non-functional requirements</li><li>
Promote production of quality software and partner with the QA team to ensure that the software we deliver has the highest quality output</li><li>
Tackle and address customer problems and software defects</li><li>
Write operational documentation with technical authors</li><li>
Collaborate as part of self-organizing, multi-functional team</li><li>
Provide technical guidance and mentorship to junior engineers</li><li>
Communicate effectively on progress and ensure risks and issues are raised early to minimize impact on the delivery</li></ul> 
Requirements:<ul><li>
Minimum 8+ years of shown experience in software development</li><li>
Agile advocate and enthusiast</li><li>
Experience in development of distributed/scalable systems and high-volume transaction applications</li><li>
Deep understanding of software applications architecture and infrastructure</li><li>
Must have sophisticated level of .Net, C# and HTML5/JavaScript, SQL and RDBMS architecture</li><li>
Experience with DevOps methodologies (CI/CD) and technologies (Microsoft DevOps solutions would be preferable). GIT knowledge required.</li><li>
Knowledge of cloud computing, SaaS &amp; PaaS concepts</li><li>
SQL performance tuning</li><li>
Bachelor's Degree in Computer Science/Engineering/equivalent experience</li><li>
Experience in Consumer Goods/Retail sector and in specific commercial processes (trade promotions, sales agreement, sales force automation, incentives management, retail execution) will be an advantage</li><li>
Proficient in English (verbal and written)</li></ul> 
What We Have For You
Great compensation package, medical benefits for you and your family, free lunch, annual performance-tied increments, discounts on KHOJ Resort &amp; performance recognition awards and a great lean and agile work culture!
Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals!</div>

Senior Software Engineer

<div>CONVO is looking for Sr. Software Quality Assurance (SQA) Engineer who will be working in Convo's lean and agile environment for supporting the testing activities for SaaS apps and Enterprise Resource Planning solutions.<h3 class="jobSectionHeader">
Role Responsibilities:</h3><ul><li>
The responsibilities include test planning and management, manual and automation testing, defect logging/verification, test case creation, leveraging test tools, and ensuring the quality of requirements.</li><li>
This team-oriented resource should develop and execute repeatable test procedures, implement and support SQA practices across the organization.</li><li>
Contribute to performance testing by analyzing system behavior under load and identifying performance bottlenecks.</li><li>
Work closely with development, QA, and Product team to clarify requirements, follow up on issues, and reduce defects.</li></ul><h3 class="jobSectionHeader">
Requirements:</h3><ul><li>
05+ years of experience in Web and Database testing, FMCG and CPG productivity tools or large scale ERPs including Oracle.</li><li>
Experience testing large scale, complex web applications, native mobile apps (Android &amp; IOS), especially in themes of social networking, enterprise collaboration, productivity or ERPs.</li><li>
Hands-on experience of Selenium and Playwright (Nice to have).</li><li>
Hands-on experience of performance tools such as JMeter is a must.</li><li>
Solid grasp of architectural patterns and their impact on performance.</li><li>
Hands-on experience of tools such as Postman and Charles.</li><li>
Basic knowledge of databases and SQL queries.</li><li>
Ability and experience in developing high coverage test cases for application features.</li><li>
Working experience of Agile methodologies, SCRUM, and Agile Testing Life Cycles.</li><li>
Thorough understanding of SDLC, STLC, and QA processes in Scrum.</li><li>
Experience in supporting and /or leading production releases/project test efforts.</li><li>
Experience in applying quality management best practices and implementing application life-cycle management that includes requirements management, test planning, and execution, defects tracking, and reporting.</li><li>
Strong analytical and communication skills and attention to detail are essential.</li><li>
Must have to-do attitude and be able to work in a fast-paced environment with other SQA team members, development, project management and multiple business functions.</li></ul>
Note: Only Website testing experience is not a fit for this position. Understanding of test methodologies for API / Web-service (REST/SOAP) delivered application and Performance design principles.<h3 class="jobSectionHeader">
What We Have For You</h3>
Great compensation package, medical benefits for you and your family, free lunch, Annual performance-tied increments &amp; performance recognition awards and a great lean and agile work culture!
Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals</div>

Senior SQA Engineer - Performance