Qureos Mentor

Cook Group

<div>Overview:
<div>
The Senior Research Analyst works closely with key stakeholders to recommend, lead, and deliver on research projects that yield actionable, strategic insights and recommendations. This position is responsible for the collection, analysis, and reporting of primary and secondary research and works with individuals across the company to apply insights garnered from research.</div>
Responsibilities:
<ul><li><b>Stakeholder collaboration:</b> Partners with stakeholders to understand business strategies and research needs. Maintains strong business acumen and a deep understanding of the market. Facilitates meetings to discuss research objectives, plans, project status updates, deliver insights, and foster collaboration. Works closely with external partners to support recruitment and research needs.</li></ul><div><ul><li><br>
<b>Project management:</b> Prepares and executes large, complex, strategic project plans that align with business goals and research objectives, including secondary data sources, research methodologies, timelines, and cost estimates. Monitors progress and communicates project status updates to stakeholders.</li></ul></div><div><ul><li><br>
<b>Data collection and analysis:</b> Designs and administers qualitative and quantitative primary research, including web-based surveys, focus groups, and in-depth interviews. Prepares discussion guides and survey instruments. Collects data on the market, customers, employees, and competitors to develop a comprehensive understanding of internal and external business conditions. Analyzes data using statistical techniques and software tools.</li></ul></div><div></div><ul><li><br>
<b>Reporting and presentations:</b> Translates complex data into clear, easily interpretable, and engaging insights. Creates reports and presentations of research findings by summarizing key insights, providing detailed findings, and generating recommendations for action. Presents insights in a storytelling format. Collaborates with key stakeholders at different levels across the organization to interpret results and ensure insights are understood and used effectively.</li></ul><div><ul><li><br>
<b>Continuous improvement:</b> Continuously evaluates and improves the process for generating insights that are relevant, timely, and actionable. Maintains quality standards and best practices; remains current on best practices, methodologies, techniques, and technology within the rapidly growing field of research and analytics. Identifies and recommends external research partners.</li></ul></div><div><ul><li><br>
<b>Mentorship and team leadership:</b> Provides guidance and mentoring to junior market research analysts, helping to develop their research and analytical skills. Trains team members on processes for generating and delivering insights</li></ul><br>
.</div>
Qualifications:
<div><b>
Required:</b></div><ul><li>
Bachelor's degree in Business Administration, Marketing, Statistics, Economics, Psychology or Behavioral Science, or a related field.</li><li>
5+ years experience in qualitative and quantitative research</li></ul><div><b>
Preferred:</b></div><ul><li>
MBA, MS, or other advanced degree</li><li>
Experience in B2B or healthcare industry</li><li>
Fluency in Artificial Intelligence (AI) and data concepts, including the ability to critically evaluate AI outputs, improve workflows using approved tools, identify and mitigate bias or inaccuracies, and communicate AI-driven insights clearly and responsibly to peers and managers.</li></ul><div></div><ul><li><br>
Exceptional research and technical skills: proficiency with primary (qualitative and quantitative) and secondary research, and in research tools (e.g. Qualtrics) and advanced analysis and data visualization tools (SPSS, R, PowerBI,</li></ul><div>
 etc.).</div><ul><li>Proven analytical, problem-solving, and critical thinking skills: curiosity to dig into data; strong ability to analyze and synthesize complex data, identify patterns, and draw meaningful insights.</li><li>Strong interpersonal and communication skills: exceptional written and verbal communication skills with the ability to present complex data clearly and persuasively to both technical and non-technical audiences across different levels</li></ul><div>
 within the organization.<br>
<ul><li>Project and time management skills: experience managing multiple research projects simultaneously, independently and with minimal supervision, with the ability to prioritize tasks, manage timelines, and collaborate across teams in a</li></ul></div><div>
 fast paced environment.<br>
<ul><li>Attention to detail: high level of accuracy and attention to detail when collecting, analyzing, and reporting data and insights.</li></ul></div><div></div><div><b><br>
Physical Requirements:</b></div><ul><li>Works under general office environment conditions</li><li>Requires close visual acuity for working with computers</li><li>Some domestic travel (5%)</li><li>Must be able to perform the essential functions of the job, subject to reasonable accommodation requirements under the ADA</li></ul></div><div></div>

Senior Research Analyst

<div>Overview:
<div>
The Support Analyst is responsible for providing first and second level IT support to provision, maintain, and troubleshoot computing hardware, mobile devices, and client software. They effectively support local and remote end-users, address technical questions, resolve functionality needs, and improve systems or processes.</div>
Responsibilities:
<ul><li>Promptly respond to customer and stakeholder IT Support inquiries through in-person requests, e-mail, phone calls, and ticketing software systems.</li><li>Provide technical issue resolution for IT systems, including computers, mobile devices, client software, enterprise applications, and collaboration systems.</li><li>Prioritize, manage, and track requests or issues through the IT ticketing system.</li><li>Communicate with users throughout the lifecycle of a request, regularly updating the status of problem resolutions.</li><li>Troubleshoot and diagnose system errors with computer software, hardware, and networking issues.</li><li>Conduct research to understand technology issues and undertake root cause analysis to determine optimal resolutions.
</li><li>Coordinate referrals and investigations across support, technical, and business teams, escalating responsibility to the correct group when appropriate.</li><li>Work effectively across various levels of the organization, serving as a liaison with other teams, vendors, consultants, and customer groups.</li><li>Install and configure workstations, computer hardware, peripherals, operating systems, and software to end users.</li><li>Deploy new systems to users through onboarding procedures and coordinate delivery of equipment.</li><li>Maintain systems with regular software testing, deployment of upgrades or patches, and device repairs.</li><li>Manage user accounts creation, modification, and deletion in conjunction with business processes and user onboarding procedures.</li><li>Populate and maintain asset inventory databases for hardware, software licenses, and configuration management records.</li><li>Create training documentation and knowledge bases for end-users on IT products and procedures.</li><li>Conduct ongoing training of users and provide educational assistance through various forums.</li><li>Ensure IT support processes follow required business procedures and practices like change control, quality management, data governance, and performance service level agreements.</li><li>Advocate for continuous improvement by analyzing trends, resolving process issues, and proposing customer service advancements.</li><li>Stay current on industry advancements and technical capabilities in the areas of computer hardware, operating systems, MS Windows administration, anti-virus, configuration management, software distribution, collaboration tools, remote desktop management, account or identity management, networking, and audio-visual equipment.</li><li>Perform work under general supervision. Handle moderately complex issues and problems, while referring more complex issues to other teams. Possess solid working knowledge of a specific subject matter.</li></ul>
Qualifications:
<div><b>
Minimum Work Experience/Educational Requirements:</b></div><ul><li>Minimum two-year technical university degree or equivalent experience to provide comparable background. Or equivalent certificate or diplomas in Information Technology field.</li><li>Minimum one year of prior relevant work experience in a similar IT support role or equivalent work experience.</li><li>Proven track record of strong customer service and thrives in a client orientated environment
</li><li>Effective oral and written communication skills</li><li>Comfortable in both interpersonal communication settings and delivering small group presentations</li><li>Interact professionally throughout all levels of the global organization</li><li>Ability to work collaboratively and foster teamwork across local and globally virtual teams</li><li>Ability to work independently and efficiently to meet deadlines with minimal supervision
</li><li>Self-motivated with the ability to organize and manage several tasks at once
</li><li>Excellent analytical and problem-solving skills</li><li>Ability to remain calm and receptive in fast paced situations</li><li>Predisposition to continuously improve upon existing procedures and desire to create</li></ul><div></div><div><b><br>
Physical Requirements/Work Environment:</b></div><ul><li>Works under general office environment conditions</li><li>Sitting for extended periods, utilizes close visual acuity for working with computers, equipment, etc.
</li><li>Must be able to perform the essential functions of the job, subject to reasonable accommodation requirements under the ADA</li><li>Requires occasional early morning or late evening teleconferences</li><li>International and domestic travel as required</li></ul><div></div><div><b><br>
Employee Requirements:</b></div><div>
Sign non competition and confidentiality agreements. Compliance with all policies of the company including without limitation the Cook Employee Manual, Cook Code of Conduct, Cook Electronic Information Policy, Product Complaints, HIPAA regulations and Cook Policy &amp; Guidance On Interaction with Healthcare Professionals</div></div>

IT Support Analyst

<div>Overview:
<div>
Cook MyoSite, Inc., part of the Cook Group, Inc. family of companies, is on a mission to make regenerative medicine a part of everyday medicine. We&rsquo;re investigating our core technology, autologous muscle-derived cells, for the potential treatment of several muscle-related disorders. We at Cook MyoSite have the potential to make a difference in the lives of countless people around the world, and we also have the potential to make a difference in yours. Joining our team is an opportunity to ignite your passion, grow your potential, and define your purpose. If you&rsquo;re curious, motivated by helping others, and driven by integrity, we invite you to apply.<br>
<br>
The Human Resource (HR) Intern provides a wide variety of administrative support and services to the OD Directorate. The HR Intern works with Human Resources and Organizational Development team.</div>
Responsibilities:
<ul><li>Filing and maintaining employee paperwork and electronic records</li><li>Reformatting and editing HR and OCE documents, BOPs and BOFs</li><li>Working with Department Managers to assist with approval process regarding Departmental Expectations guidelines</li><li>Assists with the creation of employee orientation and onboarding training materials</li><li>Assists in facilitating new hire orientation training and ensuring that materials/resources are accurate</li><li>Assists with managing the Organizational Development (OD) Directorate&rsquo;s document library by maintaining HR files, company memos, and supporting the upkeep of Human Resource materials on SharePoint</li><li>Maintain regular and punctual attendance</li><li>Must maintain company quality and safety standards</li><li>Ability to work in collaborative and independent work situations and environments with minimal supervision</li><li>Maintain composure and competence under stressful situations; demonstrate flexibility and adaptability</li><li>Must work and interact effectively and professionally with and for others throughout various levels of the global organization to achieve company goals</li><li>Trainability</li><li>Must have effective verbal, written and interpersonal skills</li><li>Must maintain a high level of confidentiality</li><li>Must maintain a high level of professionalism, business acumen, and excellent customer service skills</li><li>Must maintain company quality and safety standards</li></ul>
Qualifications:
<div>
At least 1+ years in Organizational Development, Human Resources, or Business Administration</div><div>
At least 1+ years in Human Resources or Organizational Development</div><div>
Proficient knowledge of Microsoft Office software, and other general office equipment.</div><div><b><br>
Hybrid</b> with both onsite General Office Setting (no travel) and remote work setting subject to business needs.<br>
<br>
<br>
</div><div><b>Physical Requirements:</b></div><ul><li>Office / No Travel or Travel:</li><li>Ability to conduct and hear ordinary conversation and telephone communication.</li><li>Must be able to work extended hours beyond normal work schedule to include, but not limited to, evenings, weekends, extended work hours and/or extra work hours, sometimes on short notice as required.</li><li>Ability to work under specific time constraints.</li><li>Must be able to sit at desk, in meetings and/or work on a computer for long or extended periods of time.</li><li>Visual and manual acuity for working with computers and equipment.</li></ul><div><br>
At Cook MyoSite, we don&rsquo;t just accept difference &mdash; we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Cook MyoSite is proud to be an equal opportunity workplace.</div><div>
This job description features the essential and critical functions of the position described and is not an exhaustive list of tasks and/or responsibilities. This may be subject to change at any time due to reasonable accommodation or other reasons.</div></div><div></div>

Human Resources Intern

<div>Overview:
<div>
The Human Resources Business Partner (HRBP) at Cook Incorporated is a strategic partner in operational business matters serving as a consultant to Leadership. The HRBP will advise and drive strategy in matters involving; but not limited to, organizational development, recruitment strategy, change leadership, performance management, succession planning and employee relations. The HRBP will partner closely with COEs, HRBPs and global teams to identify, design and implement HR initiatives that support the business needs of the organization.</div>
Responsibilities:
<ul><li>Partners across functions to deliver value-added service to leadership and employees that reflects the business objectives of the organization, developing strategic relationships with internal and external stakeholders</li><li>Supports employees on human resource matters or queries they may have and facilitates actions to resolve these in a timely manner</li><li>Builds strong relationships based on trust with employees and leaders throughout their customer teams</li><li>Partners with Business Leaders in developing team plans to support the business strategy</li><li>Coaches and empowers leaders during the entire employee life cycle, regarding HR matters/challenges and facilitates effective and proactive decision-making to ensure solutions are realistic, fair, timely, consistent, transparent and effective</li><li>Provides input in design and development of company-wide HR initiatives and programs to ensure alignment with business requirements</li><li>Leads HR Functional Projects</li><li>Manages and resolves complex employee relations matters. Conducts effective, thorough and objective investigations where required</li><li>Assists in developing, implementing and administrating HR policies/procedures, ensuring compliance with relevant statutory legislation and industry best practice</li><li>Trains and mentors HR Generalists as required</li><li>Collaborates with other HR team members locally and across the organization globally</li><li>Collects and analyses employment data for recommendations to the management team, maintaining records as needed and providing HR Leadership with new HR strategy proposals</li><li>May manage the entire recruitment and selection process in line with business needs, continually looking to introduce improvements where possible</li><li>Provides day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions)</li><li>Provides guidance and input on business unit restructures, workforce planning and succession planning</li></ul>
Qualifications:
<ul><li>Bachelor's degree in Human Resources or related field preferred</li><li>5 years minimum of relevant experience
</li><li>PHR or SHRM-CP preferred</li><li>Proficient in the use of Microsoft Office (ie Excel, Power Point and Word)</li><li>Excellent interpersonal and communication skills</li><li>Working knowledge of multiple human resource disciplines, including compensation practices, organizational development, employee relations, diversity, performance management, and federal and state respective employment laws</li><li>Excellent analytical and problem solving skills
</li><li>Ability to work in collaborative and independent work situations and environments with minimal supervision</li></ul><div></div><div><b><br>
Physical Requirements:</b></div><ul><li>General office environment</li><li>Sitting for extended periods</li><li>Requires close visual acuity when working with computers, etc.</li><li>Ability to lift and carry up to 25 lbs</li></ul></div>

Human Resources Business Partner

<div>Overview:
<p>
The <b>Benefits </b><b>Coordinator </b>is responsible for supporting the insurance department by communicating the benefits of the Health Plan and Flexible Spending Accounts, processing claims, and providing customer support to providers, Cook Group employees and their dependents.</p>
Responsibilities:
<ul><li>Develop thorough understanding of the Cook Group Health Plan</li><li>
Open and organize mail including: file claims, and other correspondence</li><li>
Answers telephone calls/emails/portal inquiries to the Department and responds by: Addressing and resolving participant and third party questions, concerns, complaints and requests in an efficient, prompt and courteous
</li><li>Process claims accurately and timely manner</li><li>
Substantiate FSA claims</li><li>
Must maintain absolute confidentiality at all times</li><li>
Must manage time effectively and meet deadlines</li><li>
Must work and interact effectively and professionally with and for others throughout various levels</li><li>
Maintain regular and punctual attendance</li><li>
Must maintain company quality and quantity standards</li><li>
Must have effective oral and written communication skills</li><li>
Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal
</li><li>Must strictly adhere to the Cook Employee Manual, Cook Code of Conduct, Cook Electronic Information Policy, HIPPA</li></ul>
Qualifications:
<ul><li>High School Diploma or equivalent required<ul><li>
Associate's or Bachelor's Degree preferred</li></ul></li><li>
General knowledge of the fundamentals of health insurance required</li><li>
Experience or knowledge of medical coding &amp; medical terminology</li><li>
Works under general office environmental conditions</li><li>
Sitting for extended periods of time, utilizes close visual acuity for working with computers, etc.</li><li>
Occasionally required to stand; walk and stoop, kneel or crouch</li><li>
Able to lift 20+ pounds occasionally</li></ul></div>

Benefits Coordinator

<div>Overview:
<div>
The Business Systems Analyst role entails supporting the implementation, optimization, and ongoing operations of Cook&rsquo;s MDM solutions &ndash; legacy MDM solutions, Customer Data Management (CDM) for Party domains and PDH (Product Data Hub) for products. Key responsibilities for this role include working closely with business stakeholders, Data Governance teams, and IT partners to gather requirements, design and implement system improvements, and ensure data accuracy and consistency across systems. This role will also focus on identifying opportunities to enhance MDM solutions, troubleshooting issues, and supporting system enhancements to improve data quality and integrations.</div>
Responsibilities:
<ul><li>Participate in project planning by facilitating the identification of project complexity, assumptions, constraints, risks and dependencies</li><li>
Identify stakeholders and elicit needed information to produce requirements</li><li>
Conduct analysis of stakeholder business processes and requirements</li><li>
Conduct requirement walk-through and prioritization meetings with stakeholders</li><li>
Proficient at translating technical requirements to non-technical stakeholders</li><li>
Demonstrated use of process mapping, diagramming, user scenarios, and writing testable requirements</li><li>
Ensure all stakeholders have a shared understanding of the requirements</li><li>
Conduct impact analysis on requirement changes and effectively communicate impact to all stakeholders</li><li>
Deliver appropriate requirements documentation in accordance with software validation procedures and processes</li><li>
Must have highly collaborative approach to requirements development and communication with both technical and non-technical teams</li><li>
Works well managing workload for multiple projects in a fast-paced, diverse environment</li><li>
Contribute to developing the goals and planning efforts for delivering solutions</li><li>
Work on large complex solutions requiring broad understanding of the context of the solution</li><li>
Develop Subject Matter Expertise (SME) in the relevant business domain of the solution</li><li>
Demonstrated analytical, problem solving, and documentation skills</li><li>
Must work and interact effectively and professionally with and for others throughout various levels of the global organization</li></ul>
Qualifications:
<div><b>
Educational/Work Experience:</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree in IS or related field; or experience of such kind and amount as to provide a comparable background</li><li>
Minimum 5 years of experience in Business Analysis, Technical Writing, Software Testing, Systems Development and/or Process Improvement</li><li>
MDM (Master Data Management) experience</li><li>
Knowledge of SDLC, web technologies, JBASE, mobile technologies, relational databases, Agile vs Waterfall software development methodologies is preferred</li></ul><div></div><div><b><br>
Physical Requirements:</b></div><ul><li>
Works under general office environment conditions</li><li>
Sitting for extended periods, utilizes close visual acuity for working with computers, equipment, etc.</li><li>
Must be able to perform the essential functions of the job, subject to reasonable accommodation requirements under the ADA</li><li>
Requires occasional early morning or late evening teleconferences</li><li>
International and domestic travel as required</li></ul></div>

Business Systems Analyst 2

Join Cook Group and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.