Qureos Mentor

Cooper's Hawk Winery & Restaurants

<div>At Cooper&rsquo;s Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team-based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal; it becomes a memory.
What You Will Get<ul><li>
50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>
Monthly Wine Tastings for Two</li><li>
Medical, Dental, Vision, and Telehealth</li><li>
401k with Company Match</li><li>
Paid Time Off and Flexible Schedules</li><li>
Early Pay Access</li><li>
Wellness and Mental Health Support</li><li>
Wine and Culinary Education</li><li>
Career Growth Flight Plan</li><li>
Team Member Rewards, Milestone Recognition, and Referral Bonuses</li></ul>
How You Will Succeed
Show Up Ready: Come prepared, stay sharp, and start strong.<ul><li>
Arrive on time, and in proper uniform standards</li><li>
Know the menu, wine list, and steps of service</li><li>
Use the POS system and handle payments with accuracy</li><li>
Understand the benefits of Cooper&rsquo;s Hawk Wine Club and its offerings</li><li>
Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.
</li></ul>Own What You See: Take responsibility, jump in, and do what needs to be done.<ul><li>
Jump in where needed to help the team</li><li>
Serve food and drinks with speed and care</li><li>
Follow legal guidelines for alcohol service</li><li>
Take initiative to solve problems and support the guest experience</li></ul>
Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>
Anticipate the needs of guests and fellow team members</li><li>
Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers</li><li>
Help the team stay coordinated and focused</li></ul>
Make It Personal: Be genuine, listen well, and tailor the experience.<ul><li>
Welcome every guest with warmth, use guests names, celebrate milestones.</li><li>
Answer questions and make recommendations that feel genuine</li><li>
Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members.
</li><li>See the person, not just the task</li></ul>
Add a Touch: Go beyond the expected to create memorable moments.<ul><li>
Find small ways to delight the guests</li><li>
Share the story of our Wine Club and invite guests to join</li><li>
Introduce wine tastings and help guests enhance their experience</li><li>
Let your personality shine &amp; leave your signature on every interaction</li></ul>
What You Will Bring<ul><li>
At least 21 years of age and six months of server experience</li><li>
Experience in full service or upscale casual dining preferred</li><li>
Comfort speaking about food, wine, and our Wine Club program</li><li>
A passion for hospitality and working as part of a team</li><li>
Ability to multitask and stay calm in a fast-paced setting</li><li>
Ability to lift 40 pounds and work on your feet up to 10 hours</li><li>
Must be able to read, write, and understand English</li><li>
Flexible availability, including weekends and some holidays</li></ul>
Cooper&rsquo;s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper&rsquo;s Hawk.
Cooper&rsquo;s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person&rsquo;s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper&rsquo;s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. 
About Us
Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper&rsquo;s Hawk, we&rsquo;re bringing the vibrant flavors of Rome to them as well. Together, we&rsquo;re creating a lifestyle brand like no other.</div>

Server

<div>At Cooper&rsquo;s Hawk, our Hosts set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring Uncompromising Hospitality to life. Through warm welcomes, smooth table flow, and helpful conversations, you will ensure every guest feels personally taken care of from the moment they walk through the door.
What You Will Get<ul><li>
50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events</li><li>
Monthly Wine Tastings for Two</li><li>
Medical, Dental, Vision, and Telehealth</li><li>
401k with Company Match</li><li>
Paid Time Off and Flexible Schedules</li><li>
Early Pay Access</li><li>
Wellness and Mental Health Support</li><li>
Wine and Culinary Education</li><li>
Career Growth Flight Plan</li><li>
Team Member Rewards, Milestone Recognition, and Referral Bonuses</li></ul> 
How You Will Succeed
Show Up Ready: Come Prepared, stay sharp, and start strong.<ul><li>
Greet guests with energy and enthusiasm from the very first interaction</li><li>
Answer guest phone calls with professionalism and hospitality
</li><li>Follow checklists to set up the host area for a smooth shift</li><li>
Maintain a professional image at all times by adhering to all appearance and behavior guidelines</li></ul>
Own What You See: Take Responsibility, jump in, and do what needs to be done.<ul><li>
Keep track of table flow and dining room pacing to deliver an excellent guest experience</li><li>
Adjust seating plans as needed to avoid bottlenecks and wait time surprises</li><li>
Manage special seating requests of guests consistent with table availability</li></ul>
Stay in Sync: Communicate often, move with your team, and keep service flowing.<ul><li>
Communicate constantly with Managers and Team Members to keep service moving seamlessly</li><li>
Support servers and service assistants when needed to help the team shine</li></ul>
Make It Personal: Be genuine, listen well, and tailor each experience.<ul><li>
Answer questions about food, wine, and experiences with warmth and knowledge</li><li>
Share insights about our Barrel Reserve wine during each escort to the table</li></ul>
Add a Touch: Go beyond the expected to create memorable moments.<ul><li>
Help with light side work and maintain the entry area so every guest&rsquo;s first impression is a great one</li><li>
Keep phone etiquette polished and professional when answering calls and handling reservations</li></ul> 
What You Will Bring<ul><li>
At least 18 years of age</li><li>
A genuine love for hospitality and a desire to create unforgettable experiences</li><li>
Comfort in a fast paced environment with strong multitasking skills</li><li>
Ability to lift up to 40 pounds and stand for extended periods</li><li>
Willingness to work weekends and holidays</li><li>
Team spirit and clear communication</li><li>
Ability to read, write, and understand English</li></ul>
Cooper&rsquo;s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper&rsquo;s Hawk.
Cooper&rsquo;s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person&rsquo;s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper&rsquo;s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. 
About Us
Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper&rsquo;s Hawk, we&rsquo;re bringing the vibrant flavors of Rome to them as well. Together, we&rsquo;re creating a lifestyle brand like no other.</div>

Host

Join Cooper's Hawk Winery & Restaurants and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cooper's Hawk Winery & Restaurants

About Company

Server

Server

Host