Qureos Mentor

Copart, Inc

<div>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
About the Role:
We are seeking a detail-oriented and professional Call for Release-Customer Service Representative to join our remote team. In this role, you will be responsible for coordinating the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. You will ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment.
Internal Applicants make sure you inform your direct manager you are interested in this role!
What You&rsquo;ll Be Doing:<ul><li>
Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.</li><li>
Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal.</li><li>
Use the &ldquo;DeCode This&rdquo; tool to search VINs and gather the necessary vehicle information.</li><li>
Stay organized by keeping accurate notes in the system about each vehicle and all interactions.</li><li>
Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.</li><li>
Participate in weekly team meetings via Teams, where we&rsquo;ll stay connected and collaborate.</li><li>
Follow all Copart policies and guidelines to ensure quality and consistency in your work.</li><li>
Help out with other tasks or assist teammates as needed.</li><li>
Perform other duties as assigned by management.</li></ul>
What We&rsquo;re Looking For:<ul><li>
Minimum of one year office support experience in a customer service role.</li><li>
High school diploma or GED</li><li>
Great communication skills &ndash; you&rsquo;re comfortable speaking on the phone and writing clear, concise messages.</li><li>
Typing speed of 45 WPM and familiarity with basic 10-key.</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li><li>
Strong attention to detail, great problem-solving skills, and the ability to multitask.</li><li>
A professional virtual appearance with a quiet, distraction-free workspace.</li><li>
Bilingual skills are a plus.</li><li>
Must be able to work occasional overtime.</li><li>
Office equipment will be provided to help you succeed in your role.</li></ul>
Why You&rsquo;ll Love Working With Us:<ul><li>
100% remote work with company-provided equipment.</li><li>
Clear, achievable performance goals with daily feedback to help you succeed.</li><li>
Weekly team meetings to keep you connected and support.</li><li>
A collaborative, friendly virtual team where everyone&rsquo;s success matters.</li></ul>
Pay: $16.04 - $22.00 hourly
For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly 
Benefits Summary:<ul><li> Medical/Dental/Vision</li><li> 401k plus a company match</li><li> ESPP - Employee Stock Purchase Plan</li><li> EAP - Employee Assistance Program (no cost to you)</li><li> Vacation &amp; Sick pay</li><li> Paid Company Holidays</li><li> Life and AD&amp;D Insurance</li><li> Discounts</li></ul>
Along with many other employee benefits.
WA Benefits Summary:<ul><li>
Medical/Dental/Vision</li><li>
401k plus a company match</li><li>
ESPP - Employee Stock Purchase Plan</li><li>
EAP - Employee Assistance Program</li><li>
10 Vacation days per year</li><li>
7 Paid Company Holidays</li><li>
Life and AD&amp;D Insurance</li></ul>
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div>

Call for Release - Customer Service Representative (Northeast) Remote

<div>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality - (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution&amp; use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:<ul><li>
One year of office support experience in a customer service role preferred</li><li>
High School diploma</li><li>
Excellent customer service skills and attitude</li><li>
Excellent written and verbal skills</li><li>
Proficient with office equipment</li><li>
Attention to detail</li><li>
Problem-solving</li><li>
Computer proficiency - MS Suite</li><li>
Typing speed 45WPM</li><li>
Professional appearance</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Bilingual skills a plus</li><li>
Occasional overtime as needed</li></ul><div></div><div>
Pay: $16.04 - $22.00 hourly</div><div>
For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly</div> 
Benefits Summary:<ul><li>
Medical</li><li>
401k</li><li>
ESPP - Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months)</li></ul>
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div>

Remote Member Service Representative - Part Time

<div>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The GCFR - Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences.
In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience.
Internal Applicants make sure you inform your direct manager you are interested in this role!
 ** This position will work on call for release for BluCar**
Job Duties:<ul><li>
Understanding client needs and offering solutions and support.</li><li>
Position may expand to include Chat and Email Customer Support. Answer and place call in a professional manner.</li><li>
Measured on call quality &ndash; (Knowledge, level of professionalism, time to place follow-up calls)</li><li>
Focus on a call resolution &amp; use company resources to gather information and offer solutions to meet customer needs.</li><li>
Other duties as assigned.</li></ul>
Required Skills and Experience:<ul><li>
One year of office support experience in a customer service role preferred</li><li>
High School diploma</li><li>
Excellent customer service skills and attitude</li><li>
Excellent written and verbal skills</li><li>
Proficient with office equipment</li><li>
Attention to detail</li><li>
Problem-solving</li><li>
Computer proficiency - MS Suite</li><li>
Typing speed 45WPM</li><li>
Professional appearance</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Bilingual skills a plus</li><li>
Occasional overtime as needed</li></ul><div>
Pay: $16.04 - $22.00 hourly</div><div>
For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly</div> 
Benefits Summary:<ul><li> Medical/Dental/Vision</li><li> 401k plus a company match</li><li> ESPP - Employee Stock Purchase Plan</li><li> EAP - Employee Assistance Program (no cost to you)</li><li> Vacation &amp; Sick pay</li><li> Paid Company Holidays</li><li> Life and AD&amp;D Insurance</li><li> Discounts</li></ul>
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div>

Remote Customer Service Representative

<div>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality - (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution&amp; use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:<ul><li>
One year of office support experience in a customer service role preferred</li><li>
High School diploma</li><li>
Excellent customer service skills and attitude</li><li>
Excellent written and verbal skills</li><li>
Proficient with office equipment</li><li>
Attention to detail</li><li>
Problem-solving</li><li>
Computer proficiency - MS Suite</li><li>
Typing speed 45WPM</li><li>
Professional appearance</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Bilingual skills a plus</li><li>
Occasional overtime as needed</li></ul>
Pay $16.04 - $18.07 per hour 
Benefits Summary:<ul><li> Medical/Dental/Vision</li><li> 401k plus a company match</li><li> ESPP - Employee Stock Purchase Plan</li><li> EAP - Employee Assistance Program (no cost to you)</li><li> Vacation &amp; Sick pay</li><li> Paid Company Holidays</li><li> Life and AD&amp;D Insurance</li><li> Discounts</li></ul>
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div>

Office - Customer Service Representative US

<div>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality - (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution&amp; use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:<ul><li>
One year of office support experience in a customer service role preferred</li><li>
High School diploma</li><li>
Excellent customer service skills and attitude</li><li>
Excellent written and verbal skills</li><li>
Proficient with office equipment</li><li>
Attention to detail</li><li>
Problem-solving</li><li>
Computer proficiency - MS Suite</li><li>
Typing speed 45WPM</li><li>
Professional appearance</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Bilingual skills a plus</li><li>
Occasional overtime as needed</li></ul>
Pay $18.00 - $20.29 per hour 
Benefits Summary:<ul><li> Medical/Dental/Vision</li><li> 401k plus a company match</li><li> ESPP - Employee Stock Purchase Plan</li><li> EAP - Employee Assistance Program (no cost to you)</li><li> Vacation &amp; Sick pay</li><li> Paid Company Holidays</li><li> Life and AD&amp;D Insurance</li><li> Discounts</li></ul>
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div>

Customer Service Representative

<div>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Accounts Receivable Clerk provides high-quality service and support to internal and external customers of Copart. This role is responsible for managing accounts receivable activities through timely and accurate completion of service tickets, ensuring proper documentation, and supporting payment processing activities.
Through a strong understanding of Copart policies, procedures, and systems, the Accounts Receivable Clerk researches inquiries, resolves account issues, and provides solutions that support efficient financial operations and a positive experience.
Key Responsibilities<ul><li>
Review, research, and resolve accounts receivable inquiries through assigned service tickets.</li><li>
Process payments, adjustments, and refund transactions in accordance with company policies and procedures.</li><li>
Update vehicle and account notes in company systems to ensure accurate documentation and visibility for internal teams.</li><li>
Review and interpret reports and account records to identify discrepancies and assist with resolution.</li><li>
Utilize internal systems and resources to investigate issues and provide accurate information to internal and external stakeholders.</li><li>
Maintain accurate records and documentation related to member accounts and financial transactions.</li><li>
Collaborate with internal teams to support efficient resolution of account-related requests.</li><li>
Provide administrative support to the Accounts Receivable function as needed.</li><li>
Perform other duties and responsibilities as assigned.</li></ul>
Required Skills and Experience<ul><li>
High School Diploma or GED required.</li><li>
Strong customer service orientation with the ability to support internal and external stakeholders professionally.</li><li>
Excellent verbal and written communication skills.</li><li>
Strong research, analytical, and problem-solving abilities.</li><li>
High attention to detail and accuracy when working with financial records.</li><li>
Proficiency with computer systems and Microsoft Office applications.</li><li>
Basic mathematical and reconciliation skills.</li><li>
Ability to manage multiple tasks and priorities in a structured workflow environment.</li></ul><h3 class="jobSectionHeader">
#LI-KK1</h3><div> 
Benefits Summary: 
<ul><li>Medical/Dental/Vision</li><li>401k plus a company match</li><li>ESPP - Employee Stock Purchase Plan</li><li>EAP - Employee Assistance Program (no cost to you)</li><li>Vacation &amp; Sick pay</li><li>Paid Company Holidays</li><li>Life and AD&amp;D Insurance</li><li>Discounts</li></ul>
Along with many other employee benefits.</div> 
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div>

Accounts Receivable Clerk

Join Copart, Inc and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.