Urwah Admin

Core42

Responsibilities
<ul>
<li>Design &amp; Develop Data Pipelines: Build, optimize, and maintain ETL/ELT pipelines to ingest, transform, and process large volumes of structured and unstructured data from diverse sources. Leverage Azure Data Factory, Azure Data Lake, Azure Synapse Analytics, Microsoft Fabric, or Databricks for scalable data integration and transformation.</li>
<li>Data Modeling &amp; Architecture: Design and implement data models and schemas optimized for analytics, machine learning, and AI-driven decision-making. Create and manage data warehouses, data lakes, and lakehouses to support data analytics and AI workloads.</li>
<li>Data Governance &amp; Security: Ensure data quality, compliance, and security by implementing governance frameworks and leveraging tools like Microsoft Purview. Enforce data security protocols, including role-based access control, data masking, and encryption.</li>
<li>AI/ML Data Integration: Collaborate with data scientists to integrate data pipelines with machine learning workflows, enabling seamless training and deployment of models.</li>
<li>Performance Optimization: Monitor and optimize the performance of data pipelines and cloud resources to ensure high availability, scalability, and cost efficiency.</li>
</ul>
Secondary Responsibilities
<ul>
<li>Build AI Scoring Engines: Develop and implement AI scoring engines to automate decision-making processes, such as fraud detection, customer segmentation, and recommendation systems.</li>
<li>Data Preparation for AI/ML Models: Partner with data scientists to prepare and preprocess data for machine learning models, including handling missing values, scaling, and feature engineering.</li>
<li>AI/ML Model Development: Contribute to the development of predictive and prescriptive models using frameworks like scikit-learn, TensorFlow, PyTorch, and Azure ML Studio.</li>
<li>Model Deployment and Integration: Deploy machine learning models and scoring engines to production environments using Azure Machine Learning, integrating real-time and batch workflows.</li>
<li>MLOps Implementation: Build and maintain MLOps pipelines for versioning, monitoring, and retraining AI models in production, ensuring continuous improvement.</li>
<li>AI-Driven Insights: Support the integration of AI models with business applications to deliver actionable insights and improve operational efficiency.</li>
</ul>

Data Engineer

Responsibilities <ul> <li>Proactively monitor cloud resources and services to identify performance issues, errors, and outages.</li> <li>Respond to system alerts and incidents, ensuring quick identification, diagnosis, and resolution of issues.</li> <li>Perform routine checks on cloud infrastructure to maintain operational efficiency and security.</li> <li>Provide first-level troubleshooting for cloud-based services and escalate complex issues to L2/L3 teams as required.</li> <li>Document and categorize incidents, ensuring adherence to established incident management workflows.</li> <li>Collaborate with internal teams to diagnose recurring issues and contribute to problem resolution efforts</li> <li>Provide timely support to end-users for cloud-related queries, including access, permissions, and basic troubleshooting.</li> <li>Implement and manage service requests for cloud resource provisioning, modifications, and decommissioning.</li> <li>Ensure all user requests are logged, tracked, and resolved according to established Service Level Agreements (SLAs).</li> <li>Support the implementation of changes to cloud infrastructure according to approved change requests.</li> <li>Keep accurate and current records of cloud configurations to ensure compliance with change management processes.</li> <li>Take part in change advisory board (CAB) discussions when needed.</li> <li>Maintain comprehensive documentation of cloud resources, configurations, and operational procedures.</li> <li>Develop and update knowledge base articles for common issues and standard operating procedures.</li> <li>Share insights and lessons learned to improve team knowledge and operational efficiency.</li> <li>Ensure compliance with internal security policies and external regulatory standards.</li> <li>Assist in audit processes by providing necessary documentation and responding to audit inquiries.</li> <li>Follow best practices for identity management, data protection, and incident response within cloud environments.</li> <li>Work closely with L2/L3 engineers, system administrators, and other support teams to resolve complex issues.</li> <li>Participate in regular team meetings to discuss operational challenges and share knowledge.</li> <li>Communicate effectively with stakeholders regarding issue status, resolution timelines, and service improvements.</li> <li>Identify areas for operational improvement and propose automation solutions to enhance efficiency.</li> <li>Collaborate with internal teams to automate routine tasks and workflows where feasible.</li> <li>Stay updated on emerging cloud technologies and best practices to drive operational excellence.</li> </ul>

Executive - Managed Services

<div>
 
 Overview
 
 
 
 
 About Us
 
 
 
 Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.
 
 
 
 The opportunity
 
 
 
 This position is part of our expanding team, built to meet the rising demand for advanced end-user tools across diverse industries. In partnership with key technology providers, this role focuses on driving adoption and maximizing the utility of collaboration platforms, particularly within non-technical departments such as HR, finance, and business lines. The ideal candidate will have a customer success-oriented approach with a strong background in program and project management in digital transformation, adept at delivering hands-on adoption strategies that resonate across functions.
 
 
 
 Responsibilities
 
 
 
 
 Your key responsibilities
 
 
 
 <ul>
 <li>
 Adoption Leadership: Lead adoption and engagement initiatives for end-user collaboration tools, ensuring impactful usage across client environments with a focus on achieving measurable business value
 </li>
 <li>
 Cross-Department Engagement: Work closely with varied client departments&mdash;including HR, finance, and operational business units&mdash;to understand their unique needs and articulate value in ways that are relevant to their goals
 </li>
 <li>
 Workshop Facilitation &amp; Design Thinking: Plan and conduct user-centric workshops using design thinking techniques to uncover end-user needs and optimize tool adoption strategies
 </li>
 <li>
 Program &amp; Project Management: Develop and execute comprehensive adoption plans, encompassing use case catalogues, training initiatives, and end-user communication strategies as part of ongoing digital transformation initiatives
 </li>
 <li>
 Tool Familiarity &amp; Best Practices: Leverage a strong working knowledge of collaboration tools, particularly Microsoft&rsquo;s suite (including Copilot and generative AI applications) and ServiceNow, implementing best practices to drive meaningful client outcomes
 </li>
 <li>
 Training &amp; Enablement: Design and implement training programs, alongside enablement resources, to support smooth onboarding and sustained engagement with collaboration technologies
 </li>
 <li>
 Use Case Development: Create and maintain a library of use cases to illustrate specific value points, demonstrating the practical benefits of the tools to various client functions
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What we&rsquo;re looking for
 
 
 
 <ul>
 <li>
 Required skills / qualifications
 </li>
 <li>
 Significant experience in customer success, program management, or project management, with a focus on driving tool adoption and engagement within large organizations
 </li>
 <li>
 Expertise in facilitating workshops and applying design thinking methodologies to guide user-centric solutions and enhance adoption strategies
 </li>
 <li>
 Proven ability to engage cross-functionally with client departments, including non-technical functions, to define and drive tailored value propositions
 </li>
 <li>
 Strong understanding of end-user collaboration tools, particularly Microsoft technologies, CoPilot, generative AI, and ServiceNow, with a track record of applying best practices to achieve client success
 </li>
 <li>
 Excellent organizational skills, with demonstrated ability to develop detailed plans, coordinate cross-functional communications, and align stakeholders around adoption goals
 </li>
 <li>
 Experience developing end-user communications and powerful engaging content and training resources, with the ability to simplify complex concepts for varied audience
 </li>
 <li>
 Bachelor&rsquo;s Degree: A foundational degree in Business Administration, Organizational Psychology, Human Resources, Communication, or similar disciplines
 </li>
 <li>
 Preferred skills / qualifications
 </li>
 <li>
 Experience with cutting-edge technology organizations, particularly within the UAE or the GCC region.
 </li>
 <li>
 A collaborative, low-ego approach to teamwork, adaptable to Core42&rsquo;s culture of innovation and client-centricity
 </li>
 <li>
 Master&rsquo;s Degree (Preferred): A Master's in Business Administration (MBA), Organizational Development, or a related field is often preferred, offering deeper insight into leadership and strategy development.
 </li>
 <li>
 Prosci Change Management Certification: A key certification for any change management role. Being an advanced Prosci-certified professional with expertise in managing large-scale transformations is essential.
 </li>
 <li>
 Certified Change Management Professional (CCMP): For those aiming for a high level of professional credibility in change management.
 </li>
 <li>
 Agile &amp; Lean Six Sigma Certifications: knowledge of Agile methodologies or Six Sigma for process optimization is often beneficial, especially when managing projects that involve complex operational changes.
 
 
 </li>
 </ul>
 
 What Working At Core42 Offers
 
 
 
 With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative and collaborative environment. At Core42, we foster a culture grounded in trust, accountability and high performance. We are united by our values:
 
 Grit
 
 , where we overcome challenges with resilience and determination,
 
 Passion
 
 , which drives us to pursue excellence in everything we do, and
 
 Impact
 
 , as we aim to inspire progress and create meaningful change. Our team members thrive in an environment where each person&rsquo;s contributions propel us forward, and together, we commit to achieving extraordinary results.
 
 
 <ul>
 <li>
 Competitive Salary: We offer an attractive salary package based on your skills and experience
 </li>
 <li>
 Yearly Bonus: In recognition of your contributions, you will receive a performance-based annual bonus
 </li>
 <li>
 Exclusive Discount Cards: Access special benefits with Esaad and Fazaa cards, offering discounts across a wide range of services
 </li>
 <li>
 Premium Family Insurance: We provide comprehensive health coverage, including dental, vision and life insurance, ensuring the well-being of you and your family
 </li>
 <li>
 Learning &amp; Development: We offer access to top-tier learning platforms to help you grow in your career. Learn at your own pace with unlimited access to premium courses.
 </li>
 </ul>
</div>

Senior Specialist - Change Management

Join Core42 and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Core42

ABOUT_COMPANY

Data Engineer

Executive - Managed Services

Senior Specialist - Change Management