Urwah Admin

Core42

<div>
 
 
 About Us
 
 
 
 Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.
 
 
 
 
 
 
 The Opportunity
 
 
 
 We are seeking an Engineer &ndash; Data Analytics and Reporting to establish, enhance, and manage operational metrics and KPI frameworks across Core42&rsquo;s platforms. This role will focus on driving data-driven decision-making through advanced reporting, dashboarding, and analytics, ensuring service performance aligns with SLAs and operational objectives.
 
 
 Working within the Product Operations team, you will collaborate closely with Service Managers, Process Owners, and ITSM teams to deliver actionable insights that improve service efficiency and performance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Data Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Design, develop, and maintain performance dashboards using Power BI and Jira
 </li>
 <li>
 Create clear, actionable service performance reports for stakeholders and senior leadership
 </li>
 <li>
 Translate complex operational data into meaningful insights
 </li>
 </ul>
 
 
 KPI &amp; Metrics Management
 
 
 <ul>
 <li>
 Define and maintain service efficiency and effectiveness metrics
 </li>
 <li>
 Develop and manage a structured hierarchy of KPIs across platforms
 </li>
 <li>
 Ensure alignment of metrics with SLAs and OLAs
 </li>
 </ul>
 
 
 Operational Performance Management
 
 
 <ul>
 <li>
 Oversee cloud platform capacity reporting and utilisation tracking
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 <li>
 Own and manage operational review reports, ensuring clarity and consistency
 </li>
 <li>
 Monitor performance trends and identify improvement opportunities
 </li>
 </ul>
 
 
 Stakeholder Management &amp; Communication
 
 
 <ul>
 <li>
 Act as the primary point of contact for performance reporting requests
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 <li>
 Manage stakeholder expectations and ensure reporting meets business needs
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 Present reports and insights to stakeholders in a clear and structured manner
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 </ul>
 
 
 Governance &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Formalise reporting structures and ensure consistency across all outputs
 </li>
 <li>
 Ensure data integrity, accuracy, and compliance with reporting standards
 </li>
 <li>
 Support continuous improvement initiatives across service operations
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 
 
 Required
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a quantitative or technical field
 </li>
 <li>
 
 3&ndash;5 years of experience
 
 in data analytics or IT operational reporting within an ITIL/ITSM environment
 </li>
 <li>
 Advanced proficiency in
 
 Power BI
 
 and strong experience with
 
 Jira reporting (JQL)
 
 </li>
 <li>
 Strong SQL skills for data extraction and analysis
 </li>
 <li>
 Experience managing service performance metrics aligned to SLAs and OLAs
 </li>
 <li>
 ITIL 4 Foundation certification
 </li>
 </ul>
 
 
 Preferred
 
 
 <ul>
 <li>
 Microsoft Certified: Power BI Data Analyst Associate
 </li>
 <li>
 Experience with cloud platform capacity reporting and operational analytics
 </li>
 <li>
 Experience leading operational review meetings and stakeholder reporting
 </li>
 <li>
 Strong attention to detail and ability to ensure data integrity
 </li>
 </ul>
 
 
 
 
 
 What working at Core42 offers
 
 
 
 With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative and collaborative environment. At Core42, we foster a culture grounded in trust, accountability and high performance. We are united by our values: Grit, where we overcome challenges with resilience and determination, Passion, which drives us to pursue excellence in everything we do, and Impact, as we aim to inspire progress and create meaningful change. Our team members thrive in an environment where each person&rsquo;s contributions propel us forward, and together, we commit to achieving extraordinary results.
 
 <ul>
 <li>
 Competitive Salary: We offer an attractive salary package based on your skills and experience
 </li>
 <li>
 Yearly Bonus: In recognition of your contributions, you will receive a performance-based annual bonus
 </li>
 <li>
 Exclusive Discount Cards: Access special benefits with Esaad and Fazaa cards, offering discounts across a wide range of services
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 <li>
 Premium Family Insurance: We provide comprehensive health coverage, including dental, vision and life insurance, ensuring the well-being of you and your family
 </li>
 <li>
 Learning &amp; Development: We offer access to top-tier learning platforms to help you grow in your career. Learn at your own pace with unlimited access to premium courses
 </li>
 </ul>
 
 
</div>

Data Analytics and Reporting Engineer

<div>
 
 Overview
 
 
 
 
 About Us
 
 
 
 Core42, a G42 company, is a leading provider of sovereign cloud, AI infrastructure, and services. We deliver transformative technology solutions that empower individuals, enterprises, and nations to unlock the full potential of AI. With a mission to accelerate innovation and help our partners achieve ambitious goals, Core42 combines sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond. Learn more at www.core42.ai.
 
 
 
 The opportunity
 
 
 
 Wintel System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related Windows infrastructure. This relates to all technology, to include workstations, servers, printers, networks, and vendor specific hardware and software. Cloud Support, Cloud infrastructure Monitoring in Azure/ AWS/ G42, Azure/ AWS resources knowledge (VMs, VMSS, AKS, Database), VM Refresh, &amp; Change Management, Security
 
 
 
 Responsibilities
 
 
 
 
 Your key responsibilities
 
 
 
 <ul>
 <li>
 Good experience in IT operations, Windows Administration, Windows Server Patching, Vulnerability Remediation, OS hardening and performance tuning.
 </li>
 <li>
 Support and monitor cloud infrastructure hosted in Azure, including Virtual Machines, Azure AD, Resource Groups, Storage, and basic networking.
 </li>
 <li>
 Troubleshooting, analysis and of logging information for reporting of performance exceptions
 </li>
 <li>
 Proactively monitoring system performance and capacity planning
 </li>
 <li>
 Familiar with Windows Cluster, File Server, DFS, OS Performance troubleshooting Experience building, managing, and upgrading VMware virtualization environments
 </li>
 <li>
 Resolving Incident tickets, remote System Administration of Windows servers, resolve Level 1 &amp; 2 support
 </li>
 <li>
 Manage Active Directory infrastructure, including Group Policy, OU structure, replication, and troubleshooting authentication issues.
 </li>
 <li>
 Maintain and support Microsoft Exchange (on-prem and hybrid) environments
 </li>
 <li>
 Perform user and group management across AD, Microsoft 365, and Exchange Online.
 </li>
 <li>
 Administer and monitor Microsoft 365 services including SharePoint, Teams, and Intune.
 </li>
 <li>
 Deploy, manage, and upgrade virtualization platforms, including VMware vCenter, ESXi hosts, HyperV and Nutanix.
 </li>
 <li>
 Support on-prem and cloud servers, including security configurations, patching, and troubleshooting.
 </li>
 <li>
 Implement and support hybrid cloud models (Private, Public, and Hybrid), ensuring integration and security of workloads across environments.
 </li>
 <li>
 Ability to configure VMs and Web Applications through Azure Web Portal and Command Line Interface through PowerShell
 </li>
 <li>
 Basic Knowledge of Networking concepts (LAN, WAN, Firewall, Proxy Servers, Routers etc)
 </li>
 <li>
 Understanding of networking concepts including IP addressing, DHCP, DNS, etc.
 </li>
 <li>
 Remote Management of servers through ILO, DRAC and RSA
 </li>
 <li>
 Collaborate with other teams and team members to develop automation strategies and deployment processes
 </li>
 <li>
 Work closely with application support &amp; security teams to implement up-to-date patch levels and application specific feature configuration
 </li>
 <li>
 Perform advanced problem determination and root-cause-analysis
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What we&rsquo;re looking for
 
 
 
 <ul>
 <li>
 Required skills / qualifications
 </li>
 <li>
 Bachelor's degree or equivalent in Computer Science or a related field or equivalent work experience
 </li>
 <li>
 Certified Administrator AZ-104, AZ 900
 </li>
 <li>
 Experience 5 to 7 year as Wintel, Cloud administrator
 </li>
 <li>
 MCSD (Azure Solutions Architect) or MCSE (Cloud Platform and Infrastructure)
 </li>
 <li>
 Microsoft MCSA in Windows Server 2012R2 or 2016
 </li>
 <li>
 Microsoft MCSA in Office 365 and SharePoint Online
 </li>
 <li>
 Microsoft Azure Administrator Associate
 </li>
 <li>
 ITIL foundation certification
 </li>
 <li>
 Preferred skills / qualifications
 </li>
 <li>
 Strong Experience in Active Directory, Exchange, Office 365, Windows Server, Azure, AWS
 </li>
 <li>
 Hands-on knowledge of Exchange Server (2016/2019) and Exchange Online.
 </li>
 <li>
 Strong experience in hybrid on-premises to Cloud, private and multi-cloud and workload migration
 </li>
 <li>
 Good experience in Azure IaaS/PaaS, Monitoring, backups, security best practices.
 </li>
 <li>
 Previous experience in a help desk support and troubleshooting role.
 </li>
 <li>
 Previous experience supporting virtual servers and solving network issues.
 </li>
 <li>
 Previous experience in a 24x 7 managed services, hosted service company, or Network Operations Center environment a plus.
 </li>
 <li>
 Previous System administration and support experience (Windows operating systems; experience with mixed environments a plus).
 </li>
 <li>
 Previous experience with Kubernetes and experience with networking subnetting, routing and firewalls.
 </li>
 <li>
 Previous experience with Azure based deployments or other cloud platforms a plus.
 </li>
 <li>
 Demonstrated experience installing, configuring, and managing Microsoft Cloud Services such as Azure, Active Directory Federation Services (ADFS), Exchange Online, Intune, One Drive, SharePoint, and Teams
 </li>
 <li>
 Demonstrated experience installing, configuring and managing Windows Server 2012 - 2019 and Active Directory environments
 
 
 </li>
 </ul>
 
 What Working At Core42 Offers
 
 
 
 Join our diverse team of 1100+ employees representing 68 nationalities fostering an inclusive, innovative and collaborative environment. At Core42, we foster a culture grounded in trust, accountability, and high performance. We are united by our values:
 
 Grit
 
 , where we overcome challenges with resilience and determination;
 
 Passion
 
 , which drives us to pursue excellence in everything we do; and
 
 Impact
 
 , as we aim to inspire progress and create meaningful change. Our team members thrive in an environment where each person&rsquo;s contributions propel us forward, and together, we are committed to achieving extraordinary results.
</div>

Analyst - Systems Administration (Core42)

Join Core42 and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Core42

About Company

Data Analytics and Reporting Engineer

Analyst - Systems Administration (Core42)