Qureos Mentor

<div>
 
 Job Description
 
 
 
 
 As the Store Manager, you will be responsible for driving top-line sales through strong commercial execution, effective team collaboration, KPI delivery, and exceptional customer satisfaction. Your leadership will be the heartbeat of the store&mdash;guiding, inspiring, and empowering your team to deliver operational excellence and outstanding service.
 
 
 
 
 By balancing front-of-house energy with behind-the-scenes efficiency, you&rsquo;ll cultivate a vibrant, customer-first environment where every detail contributes to success. Through your strategic mindset and people-first approach, you&rsquo;ll ensure the store not only meets its goals but becomes a destination that customers love to return to.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
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 Driving exceptional customer service by guiding the store team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience.
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 Interpreting sales data to drive performance and taking ownership of the store&rsquo;s commercial success.
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 Inspiring and leading a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards.
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 Managing recruitment processes and ensuring effective onboarding and training for all new team members.
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 Identifying high-potential individuals and creating tailored development plans to support their career growth.
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 Managing all aspects of store operations&mdash;including compliance and visual merchandising&mdash;to ensure operational efficiency and uphold high standards of excellence.
 </li>
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 Fostering a positive, inclusive, and motivating work environment where people thrive.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance.
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 Business Acumen: Strong commercial awareness and a deep understanding of the broader retail landscape/KPI&rsquo;s, with a proven ability to align business objectives with evolving customer needs.
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 Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability.
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 Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
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 Excellent Communication: A clear, confident, and empathetic communicator, Strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long terms goals/vision.
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 Coaching &amp; Development: Experienced in giving constructive feedback and supporting others to grow and improve.
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 Adaptability &amp; Flexibility: Responsive to shifting priorities, with the agility to embrace new opportunities and the openness to consider diverse perspectives when making decisions and future plans.
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 Operational Excellence: Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams.
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 Comfortable working varied hours, including evenings, weekends, and holidays.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 This is a full-time role based in Bangalore.
 
 
 
 
 
 Benefits
 
 
 
 
 
 We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&amp;M Group brands in stores and online.
 
 
 
 
 In addition to this, colleagues also receive:
 
 
 
 <ul>
 <li>
 Competitive Monthly Bonus of Up to 15% Tied to Sales Achievements
 </li>
 <li>
 Annual Leave
 </li>
 <li>
 Medical Leave
 </li>
 <li>
 Development Opportunities
 </li>
 </ul>
 
 
 Inclusion &amp; Diversity
 
 
 
 
 
 At H&amp;M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That&rsquo;s why we consider all dimensions of diversity throughout our recruitment process&mdash;ensuring our workforce reflects the richness of the communities we serve.
 
 
 
 
 COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.
 
 
 
 
 Ready to apply? Click on the I&rsquo;M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.
 
 
 
 
 Please note this position is offered on a local contract, therefore you should have the legal right to work in India before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.
 
 
 
 
 We are looking forward to hearing from you!
 
 
 
</div>

Store Manager, Bangalore (Mall of Asia)- New Store Opening for COS Brand under H&M Group

<div>
 
 Job Description
 
 
 
 
 As the E-commerce Manager, you
 
 
 will lead our digital business and deliver exceptional online experiences for our customers.
 
 
 
 
 In this role, you will drive commercial growth, optimize operations, and champion a customer-first approach across all digital touchpoints.
 
 
 
 
 
 The E-Commerce Manager reports to the Omni Sales Manager in India.
 
 
 
 
 
 
 What you will do:
 
 
 
 
 
 
 Sales &amp; Financial Performance:
 
 
 
 
 <ul>
 <li>
 Drive commercial success by analyzing performance data, budgets, and market trends to identify opportunities and risks.
 </li>
 <li>
 Execute sales strategies and implement cost-control measures to ensure profitability and sustainable growth.
 </li>
 </ul>
 
 
 Digital Customer Experience:
 
 
 
 
 <ul>
 <li>
 Champion a customer-first mindset and continuously enhance user experience across all digital touchpoints.
 </li>
 <li>
 Monitor service performance and benchmark against competitors to maintain COS&rsquo;s leadership in customer experience.
 </li>
 </ul>
 
 
 Operational Management:
 
 
 
 
 <ul>
 <li>
 Oversee daily operations across all e-commerce channels, ensuring efficiency, compliance, and consistency with COS standards.
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 Ensure smooth end-to-end functionality of digital platforms.
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 </ul>
 
 
 Customer Relationship Management &amp; Service:
 
 
 
 
 <ul>
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 Implement strategies to collect and leverage customer data for engagement, retention, and lifetime value.
 </li>
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 Manage customer databases, personalize online shopping experiences, and optimize segmentation for targeted communications.
 </li>
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 Ensure customer service excellence through training, feedback analysis, and continuous improvement.
 </li>
 </ul>
 
 
 Stakeholder Collaboration:
 
 
 
 
 <ul>
 <li>
 Partner with internal teams (Marketing, Merchandising, Controlling, BAM) and external partners (marketplace platforms, agencies, vendors) to align objectives and deliver business goals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are
 
 open-minded
 
 and
 
 curious
 
 , we dare to be
 
 different
 
 , we believe in
 
 constant improvement
 
 and we
 
 empower and trust
 
 you to take ownership. Our values are part of who we are, what we stand for and how we act.
 
 
 
 
 
 What you need to succeed
 
 
 
 
 <ul>
 <li>
 Proven experience in e-commerce management, preferably within fashion or retail.
 </li>
 <li>
 Strong business acumen with the ability to make data-driven decisions and balance short-term priorities with long-term growth.
 </li>
 <li>
 Expertise in digital customer experience, CRM strategies, and omnichannel integration.
 </li>
 <li>
 Solid understanding of operational excellence, including process optimization and resource management.
 </li>
 <li>
 Exceptional communication and collaboration skills to work effectively with cross-functional teams and external partners.
 </li>
 <li>
 Demonstrated leadership ability to inspire, guide, and develop teams through change and growth.
 </li>
 <li>
 Knowledge of e-commerce strategy, commercial activity planning, and partnership management.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 This is a
 
 full-time permanent position
 
 based in our Delhi office.
 
 
 
 
 
 Benefits
 
 
 
 
 
 We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&amp;M Group brands in stores and online.
 
 
 
 
 In addition to this colleagues also receive
 
 
 
 <ul>
 <li>
 Annual Leave
 </li>
 <li>
 Medical Leave
 </li>
 <li>
 Development Opportunities
 </li>
 </ul>
 
 
 Inclusion &amp; Diversity
 
 
 
 
 
 At COS we&rsquo;re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
 
 
 
 
 Ready to apply? Click on the I&rsquo;M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.
 
 
 
 
 
 Kindly note this position is offered on a local contract, therefore you should have the legal right to work in India before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.
 
 
 
 
 
 We are looking forward to hearing from you!
 
 
 
</div>

E-Commerce Manager, India

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Store Manager, Bangalore (Mall of Asia)- New Store Opening for COS Brand under H&M Group

E-Commerce Manager, India