Qureos Mentor

Cosmetica India Private Limited

Role OverviewThe Clinic Counsellor is responsible for guiding patients through their treatment journey&mdash;from initial consultation to conversion and follow-up. The role requires excellent communication, patient handling, and sales counselling skills to ensure a seamless experience and achieve clinic targets.Key Roles &amp; Responsibilities<ul><li>Patient Consultation &amp; Counselling</li><li>Welcome clients warmly and conduct initial counselling sessions.</li><li>Serve as a point of contact for patient inquiries and concerns.</li><li>Understand patient concerns, expectations, and medical history.</li><li>Document patient interactions and maintain comprehensive records.</li><li>Clearly explain available treatments (lasers, skin, hair, anti-aging, slimming, dental, etc.).</li><li>Recommend treatment packages as per clinic protocols and patient needs.</li><li>Ensure patients are well-informed about procedures, benefits, risks, and post-care.</li><li>Supports patients and families through medical journeys by explaining treatments</li></ul>Patient Experience Management<ul><li>Coordinate with doctors, therapists, and front desk for smooth patient flow.</li><li>Ensure high standards of hospitality and patient satisfaction.</li><li>Address queries and concerns promptly and professionally.</li><li>Ensure proper consent forms are signed before procedures.</li></ul>Documentation &amp; Reporting<ul><li>Update CRM/records with patient details, consultations, and follow-ups.</li><li>Maintain accurate logs of conversions, revenue, and daily activity.</li><li>Submit counselling and sales reports to management.</li></ul>Clinic Coordination<ul><li>Assist in managing appointments and treatment room readiness.</li><li>Maintain strong communication with the medical team for smooth operations.</li><li>Support camps, workshops, open houses, and promotional events.</li></ul>Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Total years of experience?</li><li>What is your current CTC?</li><li>What is your expected CTC?</li></ul>Work Location: In person

Patient Counselor

Join Cosmetica India Private Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cosmetica India Private Limited

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Patient Counselor