Qureos Mentor

County of El Paso, TX

<div><div><div><h2 class="jobSectionHeader">Minimum Qualifications</h2></div> 
<div><div> 
*ONLY candidates with an active TCOLE license and up-to-date TCOLE training will be considered for this position.*</div><div></div> 
Acceptable Experience and Education 
High school diploma or equivalent and five (5) years of experience in criminal/civil/medical investigations. 
 
Prefer an Associate's Degree in Law Enforcement, Accounting or a related field; 
 
Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. 
 
Certificates and Licenses Required 
Must have or obtain by date of hire Texas driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso. 
 
In order to access the County&rsquo;s network and systems, a personal mobile smart device is required by the hire start date. 
 
Depending on area assigned:<ul><li>
Licensed Peace Officer; Licensed Texas Peace Officer with TCOLE certification;</li><li>
Must be bondable.</li><li>
Continuous training as required by the Texas Commission on Law Enforcement (TCOLE).</li></ul></div> 

<div><h2 class="jobSectionHeader">Typical Duties</h2></div>
<div><div>Typical Duties</div><div>
Conducts factual investigations; gathers evidence related to cases; locates and interviews witnesses; transports complainants and witnesses to and from court; serves subpoenas and arrest warrants; locates and retrieves documents and other materials; coordinates investigations with local, state and federal authorities. 
 
Writes investigative reports; prepares evidence for court presentations; obtains police reports, certified copies of judgments, criminal histories and other documentation for trial; attends court proceedings; testifies in court; 
 
Responds to requests for information via phone or in-person; 
 
Assists attorneys in preparation for civil and criminal trials. Depending on area assigned possibly with juvenile proceedings; 
 
Performs surveillance of suspects and defendants; takes photographs of crime scenes; 
 
Locates witnesses and complainants using computer systems and through manual research; 
 
Assists prosecutors and other investigators with case investigation requirements; 
 
Obtains statements from witnesses, including statements of non-prosecution from complaining witnesses; 
 
Documents crime scenes through photographs, diagrams, and other means; 
 
Researches and locates individuals using on-line resources and other methods; 
 
Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations; 
 
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and 
 
Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills. 
 
Tax Office duties 
 Enforces laws regarding ordinances, policies, procedures, and processes concerning motor vehicle registration and vehicle titles; 
 
Adheres and follows the code of conduct as per the policy manual of the office of the County Attorney, District Attorney&rsquo;s or Tax Assessor-Collector&rsquo;s Office; 
 
Performs motor VIN vehicle inspections; confirms the identity of a motor vehicle and verifies stolen vehicle status; 
 
Conducts dealer and independent title runner audits; verifies sales and reports motor vehicle fees; 
 
Issues title and registration citations to public and dealers concerning motor vehicle registrations and motor vehicle dealers/violations; 
 
Conducts training classes to other law enforcement agencies, internal staff, motor vehicle dealers, salvage dealers, and independent title service runners; 
 
Enforces El Paso County administrative rules on title service runners, owners and agents; 
 
Recovers monetary funds for returned checks issued to the El Paso County Tax Office; 
 
Retrieves tampered/fraudulent titles reported by the County Tax Office and contracted offices; 
 
Ensures motor vehicle sales taxes are collected for county violations; 
 
Maintains files on all stolen vehicles, title rejections, and any motor vehicle related violations on a daily, weekly, and monthly basis; 
 
Acts as security as required at County Annex Offices during peak times; 
 
Investigates potential incidents of fraud, waste, or abuse impacting county and state title and registration policies and procedures; and 
 
Assists and supports local, state, and federal agencies on motor vehicle title and registration investigations. 
 
Other Important Duties 
Performs such other related duties as may be assigned. 
 
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.</div></div> 

<div><h2 class="jobSectionHeader">Job Summary</h2></div>
<div><div>Job Summary</div><div>
Under general supervision, depending on area of assignment conducts investigations of criminal, civil or cause of death cases, or auto title examinations for all El Paso County registrations of motor vehicles. These investigations will require simple to complex decision making.</div></div> 

<div><h2 class="jobSectionHeader">Additional Information</h2></div>
<div>Minimum Requirements: Knowledge, Skills, and Abilities 
Knowledge of: court systems; legal terminology; Knowledge of investigative principles, practices and procedures; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products. May require knowledge of: medical terminology; motor vehicle registration and titling; relevant tax laws and rules of the State Comptroller's Office; State Motor Vehicle Laws, State Statutes and regulations of the Texas Department of Transportation and titling of motor vehicles; current literature, trends and developments in the field of Motor Vehicle Title and Registration and Transportation Code, relating to Auto Theft. 
 
Skill/Ability to: operate personal computer using standard Office operating software and general office equipment; communicate effectively both orally and in writing; make mathematical computations; prepare clear, concise and comprehensive written reports; to have good judgment skills and decision-making skills; to have good management of time, planning and organizing; to have fact finding and analytical skills; exercise tact and courtesy with those contacted during the course of work; exercise firmness and fairness in adjusting complaints and explaining laws and policies; and establish and maintain cooperative and effective relationships with those contacted during the course of work. Bilingual (English-Spanish) preferred. 
 
Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:<ul><li>
 Demonstrate regular and reliable attendance;</li><li>
Work well with others and participate fully in a team oriented environment;</li><li>
Interface with other employees and customers in a courteous and respectful manner;</li><li>
Maintain strict confidentiality;</li><li>
Project positive support of their department and all county organizations at all times; and,</li><li>
Maintain and enhance the County's commitment to customer service excellence</li></ul></div></div></div>
 <div><div><div><div>El Paso County offers a very comprehensive benefit package (some benefits may not apply to part time or temporary employees) consisting of the following: 
 
HOLIDAYS 
16 holidays per year as recognized. 
 
 
VACATION 
Accruals are credited on a biweekly basis and available for use as it is accrued after 6 months of continuous service. Year to year carry-over accruals are limited to twice the employee's annual rate. Part-time employees accrue vacation at half the rate of full-time employees. 
10 days (1 through less than 5 years of service) 
15 days (5 through less than 15 years of service) 
20 days (15 years of service or over) 
 
 
SICK LEAVE 
Accruals are credited on a biweekly basis and available for use as it is accrued after 3 months of full time service. Employees accrue 15 days of sick leave per year. 
 
 
MISCELLANEOUS PAID LEAVES 
Military Leave &ndash; 15 days of paid leave per fiscal year for active military service 
Bereavement Leave &ndash; 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends. 
 
 
MEDICAL HEALTH BENEFITS Plan Costs &ndash; Biweekly RatesEffective January 1, 2026 to December 31, 2026Medical 
Consumer Driven Health Plan (CDHP) 
No Discounts 
EE Only $5.34 
EE &amp; Spouse $145.30 
EE &amp; Children $101.93 
EE &amp; Family $200.09 
 
6% Wellness Discount 
EE Only - $5.02 
EE &amp; Spouse - $136.58 
EE &amp; Children - $95.81 
EE &amp; Family - $188.09 
 
Core Plan 
No Discounts 
EE Only - $35.70 
EE &amp; Spouse - $226.41 
EE &amp; Children - $174.96 
EE &amp; Family - $322.25 
 
6% Wellness Discount 
EE Only - $33.56 
EE &amp; Spouse - $212.83 
EE &amp; Children - $164.46 
EE &amp; Family - $302.92 
RETIREMENT 
Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS). Regular employees become a member of TCDRS upon hire. All regular employees are required to contribute 7% to the retirement fund and the County matches 250% upon eligible retirements. 
DEFERRED COMPENSATION 
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. 
 
LIFE INSURANCE 
Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost. Supplemental coverage is available for additional fees. 
 
LONG-TERM DISABILITY 
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days. 
 
SHORT-TERM DISABILITY 
The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days. 
 
RETIREE HEALTH INSURANCE 
Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board. 
 
EMPLOYEE ASSISTANCE PROGRAM 
Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services. 
 
SECTION 125 MEDICAL &amp; DEPENDENT CARE PROGRAM 
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. 
 
HEALTHY LIFESTYLE REIMBURSEMENT 
Reimbursement of $15 per month for 6 months of continuous gym usage.EDUCATIONAL ASSISTANCE PROGRAM (EdAP) 
Reimbursement up to $2000 per calendar year for eligible education expenses.EMPLOYEE FITNESS AND WELLNESS CENTER 
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.</div></div></div></div>

COUNTY TAX ASSESSOR - COLLECTOR - INVESTIGATOR

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County of El Paso, TX

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COUNTY TAX ASSESSOR - COLLECTOR - INVESTIGATOR