Qureos Mentor

County Of Siskiyou

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b><i>The County of Siskiyou is an Affirmative Action/Equal Opportunity Employer</i></b></div><div><b><i>
We welcome applicants of any race, religion or ancestry.</i></b><br>
For exact salary information please refer to the current salary schedule. County website</div><div><b><br>
Vacancy exists in the HHSA, Social Services Division, Eligibility and Temporary Assistance Services branch (CalFresh, Medi-Cal, CalWORKs).</b></div><div></div><div><br>
Under general supervision and direction, perform responsible, varied, and increasingly difficult analysis work in a variety of fields which may encompass County administered State and Federal public assistance-welfare programs, including but not limited to CalWORKs, CalFresh, Medi-Cal, Child Protective Services, Adult Protective Services, In-Home Supportive Services and finance/fiscal; plan, analyze, develop, conduct and evaluate induction and in-service training programs; plan, organize and monitor the work of program trainees; consult with departmental staff on training needs; develop and conduct specialized training as requested by division managers, act as lead analyst to other technical staff and performs other duties as assigned. This classification is a for cause, not-exempt position.</div><div></div><div><br>
Work at this level is characterized by increasingly independent development and employment of routine methodology and techniques.</div><div></div><div><b><br>
Reports to:</b></div><div>
Supervising Staff Services Analyst</div><div></div><div><b><br>
Classifications Supervised:</b></div><div>
May provide lead direction only without supervisory responsibilities for a variety of Human Services positions.</div><div></div><div><b><br>
Distinguishing Characteristics:</b></div><div>
This is the entry level into a specialized Social Services Staff Analyst Trainer classification series which has responsibility for staff development in the Health and Human Services Agency Social Services Division. Employees in this classification initially work under immediate supervision and perform the least complex assignments. As skill and expertise are developed, employees are expected to work with greater independence performing the broader range of duties in order to promote to the journey level classification. Incumbents may have responsibilities for coordinating assigned work areas; may provide analysis and assessment of the impact of legislation and regulations on departmental programs and services, and may assist in the preparation of training and staff development, fiscal, or administrative support programs. This classification requires in-depth knowledge of public assistance programs in addition to the ability to provide feedback on the overall performance of a unit of trainees.</div><div></div><div><br>
This class is distinguished from Social Services Staff Analyst Trainer II in that I's perform less complex assignments.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><div><b>Essential Job Functions:</b></div><div>
Social Services Staff Analyst Trainer assists with or is learning to perform duties, and Social Services Staff Analyst Trainer II performs the full range of duties:</div><ul><li>
In coordination and consultation with Supervising Staff Services Analyst, analyze and interpret State, Federal and County rules and regulations, trends, outcomes, processes and systems to determine and respond to changes required in policies and procedures; assist in or develops practical implementation strategies in preparation of training for new and existing staff, and make recommendations for policies and procedures.</li><li>
Plan, develop and conduct training programs for new and existing staff on public assistance programs, policies and procedures; coordinate and participate in annual trainings including but not limited to sexual harassment, cultural diversity, confidentiality and civil rights topics.</li><li>
Meet and collaborate with division managers and subject matter experts as needed, to identify specialized training needs for new and existing staff and develop new or revised training programs to meet those needs. Research and incorporate new information, procedures and training techniques to improve training effectiveness; determine objectives and develops curriculum, lesson plans and training materials.</li><li>
Perform basic and routine or difficult and complex research and analysis on County administered programs including but not limited to State and Federal public assistance-welfare programs, CalWORKs, CalFresh, Medi-Cal, Child Protective Services, Adult Protective Services, and In-Home Supportive Services from a variety of resources including government rules and regulation governing eligibility determination and program criteria, consult with subject matter resources to establish a subject specific foundation for training.</li><li>
Plan, assign, sets expectations; monitor, mentor and evaluate a unit of newly hired entry level trainees and/or during the training induction period.</li><li>
Provide technical expertise to staff and management.</li><li>
Evaluate the effectiveness of training programs utilizing feedback received from trainees, staff, program managers and supervisors.</li><li>
Coordinate logistics associated with training classes; maintain records on training activities; prepare reports and correspondence.</li><li>
Represent the agency and the unit on various state, regional and county task forces and committees and provide input on changing regulations, policies and procedures.</li><li>
Utilize computer systems used by public assistance programs and other computer systems used throughout the Agency.</li><li>
Adhere to provisions of the rules, regulations and laws pertaining to confidentiality as they relate to public assistance and public assistance agencies.</li><li>
Develop staff training utilizing principles and techniques of curriculum development and employee training, teaching methods and aids, with an understanding of the adult learning process.</li></ul><p><b>
Focus Areas:</b></p><p><i>
Adult and Children&rsquo;s Services Units</i>: Position is in the Health and Human Services Agency Social Services Division, Adult and Children&rsquo;s Services units. Social Services Staff Analyst Trainers assigned to these units provide analytical support, and development and facilitation of training for State and Federal programs which provide protective services, including but not limited to, the investigation of alleged abuse and/or neglect of children, dependent adults and the elderly, determination of eligibility for In Home Supportive Services, and housing services and supports to the most vulnerable members of our community.</p><p><i>
Eligibility and Temporary Assistance Services Units</i>: Position is in the Health and Human Services Agency Social Services Division, Eligibility and Temporary Assistance Services units. Social Services Staff Analyst Trainers assigned to these units provide analytical support, and development and facilitation of training for State and Federal programs including but not limited to, cash assistance (CalWORKs/TANF/Foster Care/General Assistance), nutritional assistance (SNAP/CalFresh), health coverage (Medi-Cal/CMSP), and employment services to assist with the transition from public assistance.</p><p><i>
Fiscal:</i> Position is in the Health and Human Services Agency Social Services Division, Administrative Services unit. Social Services Staff Analyst Trainers assigned to these units perform fiscal analysis and specialized accounting activities, and develop and facilitate training to ensure compliance with rules, regulations and enforcement of the finance laws for all State and Federal programs administered by the Health and Human Services Agency Social Services Division.</p><p><b>
Knowledge of:</b></p><ul><li>
Federal, State, County and Department policies, rules and regulations.</li><li>
Modern office management methods and procedures.</li><li>
Public and community relations.</li><li>
Proper English usage, spelling, grammar and punctuation</li><li>
Personal computers and software applications, including Word, Excel and specialized systems used in an assigned area.</li><li>
Functions, organizations, and programs of California local government agencies.</li><li>
Research and information gathering techniques.</li><li>
Project management and coordination.</li><li>
Statistical methods and analysis.</li></ul><p><b>
Desired Skills:</b></p><div>
Design, develop, facilitate and evaluate specialized in-service trainings in a multicultural fashion for a diverse audience, engage trainee involvement in the learning process and effect successful transfer of learning to the job.</div><ul><li>
Perform a wide variety of analytical work and administrative assignments.</li><li>
Analyze, interpret, explain and apply complex State, Federal, and local laws, codes, regulations, and procedures to departmental expectations of client interactions.</li><li>
Organize and present ideas and recommendations both orally and in writing.</li><li>
Organize statistical and narrative information and present ideas in a clear, concise manner.</li><li>
Gather, maintain, and analyze a variety of information regarding division operations and functions.</li><li>
Prepare comprehensive, clear reports.</li><li>
Operate a personal computer to include utilizing standard business software and a broad range of specialized computer software specific to public assistance programs utilized throughout the Agency.</li><li>
Prepare lesson plans, manuals, handbooks and other training materials.</li><li>
Lead a unit of trainees and address/resolve performance issues and/or problems in consultation with appropriate management staff.</li><li>
Demonstrate active listening skills, communicate ideas and information effectively both orally and in writing, and make presentations before large groups.</li><li>
Plan, organize and coordinate staff training activities and schedules.</li><li>
Analyze training needs and develop effective programs to accommodate these needs.</li><li>
Establish and maintain effective working relationships with subordinates, management, committees, vendors and representatives of other groups and organizations during the course of work.</li><li>
Effectively represent the Health and Human Services Agency Social Services Division with the public, community organizations, other County staff, boards, commissions and other government agencies.</li><li>
Establish and maintain cooperative working relationships.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Typical Qualifications</b></h2></div>
<p></p><div><div>Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:</div><div></div><p><i><br>
Eligibility and Temporary Assistance Services Positions</i>:</p><ul><li>
Two (2) years of experience in a position requiring analysis of programs or technical data such as Eligibility Worker II, Social Worker II or Employment and Training Worker II. Supervisory, lead worker, public speaking or facilitation of groups is desired; or</li><li>
One (1) year of experience in a position requiring analysis of programs or technical data such as Eligibility Worker III, Social Worker III or Employment and Training Worker III. Supervisory, lead worker, public speaking or facilitation of groups is desired; or</li><li>
Three (3) years of experience in a position requiring analysis of public assistance or social services programs or other technical data; or</li><li>
Three (3) years of experience performing social work or similar casework in a public or private social services agency; or</li><li>
Graduation from an accredited four year college or university with a degree in social welfare, social/human services, sociology, or other behavioral science.</li></ul><p><b>
Special Requirements:</b></p><ul><li>
Successfully pass a background check via LiveScan clearance for Department of Justice and/or Federal Bureau of Investigation.</li><li>
Possess a current valid California Class C Driver's License.</li></ul></div></div></div><p></p>

Social Services Staff Analyst Trainer I

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b><i>The County of Siskiyou is an Affirmative Action / Equal Opportunity Employer</i></b><br>
<b><i>We welcome applicants of any race, religion, or ancestry.</i></b></div><p>
For exact salary information please refer to the current salary schedule. County Website</p><div>
Department Personnel Assistant I - $22.09 - $28.22</div><div>
Department Personnel Assistant II - $24.40 - $31.17</div><p><b>
Department Personnel Assistant I</b></p><p>
Under general supervision, to perform a variety of difficult, complex, and specialized program, office, administrative, and general support work for an assigned department in conjunction with the County Personnel Program; to prepare, process, assemble, and distribute material for recruitment and selection to fill vacancies; to prepare personnel transactions; to assist the Department Head in collaboration with Personnel with information gathering; to provide a variety of information about County Personnel policies and procedures to the public and County staff in assigned department; and to do related work as required.</p><p><b>
Distinguishing Characteristics</b></p><p>
This an entry level into a specialized Personnel Assistant classification for performing a variety of complex, specialized support functions for the County Personnel program. After attaining the experience requirement, they are eligible for promotion to Personnel Assistant II. This class is distinguished from Personnel Assistant II in that incumbents are working at a lower, less independent level of complexity.</p><div><b>
Department Personnel Assistant II</b></div><p>
Under general supervision, to perform a variety of difficult, complex, and specialized program, office, administrative, and general support work in collaboration with the County Personnel Program; to prepare, process, assemble, and distribute material for recruitment and selection to fill vacancies; to prepare personnel transactions; to assist the Personnel Manager or Department Head with information gathering; to provide a variety of information about County Personnel policies and procedures to the County staff in assigned department; and to do related work as required.</p><p><b>
Distinguishing Characteristics</b></p><p>
Department Personnel Assistant II is the fully experienced level in the Department Personnel Assistant series. This class is distinguished from other clerical classifications in that it requires the knowledge of personnel rules, regulations, and procedures, including personnel actions, payroll, insurance, examination scheduling or processing, or certification of eligible applicants. Work at this level requires prior extensive personnel/payroll experience. This class is distinguished from the lower class of Department Personnel Assistant I by the wider scope of administrative assignments, requiring more in-depth knowledge of County policies and functions.</p><b>
Both Positions</b><p><b>
Report to</b></p><p>
Designated Department Management</p><p><b>
Classifications Supervised</b></p><p>
Positions in this class may be assigned work coordination, training, and lead work responsibilities for other support staff.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><p><b>Department Personnel Assistant I</b></p><p><b>
Essential Functions</b></p><p>
Performs a variety of complex and specialized program, office, administrative, and general support assignments for the County Personnel Program; develops bulletins and announcements for recruitment and selection processes to fill position vacancies; organizes selection processes, schedule and proctors testing, maintaining required documentation and sending notices to job candidates; processes personnel transactions and maintains personnel files; gathers, organizes, and maintains data for special studies in conjunction with the Personnel Department and department management staff; develops, organizes, and distributes documents for personnel procedures; provides a variety of information about personnel processes, policies, and procedures for the public and designated department staff; operates a personal computer and uses a variety of software to develop and maintain personnel information and generate reports; prepares correspondence; operates office equipment.</p><p><b>
Knowledge of:</b></p><ul><li>
Policies, procedures, and functions of the County Personnel System.</li><li>
General knowledge of personnel recruitment and selection processes.</li><li>
Good public relations techniques.</li><li>
Maintenance of files and information retrieval systems.</li><li>
Computers and software used in office and administrative support work, including the maintenance of personnel records.</li><li>
Modern office methods and procedures.</li><li>
Correct English usage, spelling, grammar, and punctuation.</li><li>
Basic mathematics.</li><li>
Principles of work coordination and planning.</li></ul><p><b>
Desired skills:</b></p><ul><li>
Maintain on-going responsibility for personnel program support functions in providing assistance for the designated management.</li><li>
Perform a variety of complex and specialized administrative, office, and general support work in conjunction with County Personnel with minimal guidance and supervision.</li><li>
Read, interpret, and apply policies, procedures, and regulations.</li><li>
Follow oral and written directions.</li><li>
Type or use word processing software at an acceptable speed to meet production requirements.</li><li>
Gather and organize data and information.</li><li>
Skillfully interview others and obtain sensitive information.</li><li>
Maintain and update records and reports.</li><li>
Operate a computer and use specialized software in the performance of assigned work.</li><li>
Operate and use office equipment.</li><li>
Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the County Personnel Policy.</li><li>
Establish and maintain cooperative working relationships.</li></ul><div><b>
Department Personnel Assistant II</b></div><p><b>
Essential Functions</b></p><p>
Performs a variety of complex and specialized programs, office, administrative, and general support assignments for the County Personnel Program; develops bulletins and announcements for recruitment and selection processes to fill position vacancies; proctors and prepares materials needed for testing, organizes selection processes, maintaining required documentation and sending notices to job candidates; processes personnel transactions and maintains personnel files; gathers, organizes, and maintains data for special studies in conjunction with the Personnel Department develops organizes and distributes documents for personnel procedures; provides a variety of information about personnel processes policies, and procedures for County staff in assigned department; may assist with the administration of employee benefits, leaves risk management, general liability, unemployment insurance, accommodations and workers compensation; prepares analysis of legislation affecting designated department operations and programs; works on special assignments as assigned; operates a personal computer and uses a variety of software to develop and maintain personnel information and generate reports; prepares correspondence; operates office equipment.</p><p><b>
Knowledge of:</b></p><ul><li>
Functions and implementation of County Personnel processes.</li><li>
Personnel recruitment and selection processes.</li><li>
Public relations techniques.</li><li>
Maintenance of files and information retrieval systems.</li><li>
Computers and software used in office and administrative support work, including the maintenance of personnel records.</li><li>
Modern office methods and procedures.</li><li>
Correct English usage, spelling, grammar, and punctuation.</li><li>
Basic mathematics.</li><li>
Principles of work coordination and planning.</li><li>
Research and information gathering techniques.</li><li>
Statistical methods and analysis.</li><li>
Legislative and executive functions and procedures.</li></ul><p><b>
Ability to:</b></p><ul><li>
Understand interpret, analyze and apply governing personnel rules and regulations, including County Code, County Personnel Policy, labor contract provisions, and State / Federal policies.</li><li>
Maintain on-going responsibility for personnel program support functions in providing assistance for the designated management.</li><li>
Perform a variety of complex and specialized administrative, office, and general support work in conjunction with County Personnel.</li><li>
Perform clerical work involving independent judgment, and requiring accuracy and speed.</li><li>
Read, interpret, and apply policies, procedures, and regulations.</li><li>
Follow oral and written directions.</li><li>
Gather and organize data and information.</li><li>
Skillfully interview others and obtain sensitive information.</li><li>
Maintain and update records and reports.</li><li>
Type or use word processing software at an acceptable speed to meet production requirements.</li><li>
Perform detailed and accurate review of personnel transaction information, forms, and reports.</li><li>
Deal tactfully and courteously with other employees and the general public.</li><li>
Compose routine correspondence from notes or verbal instructions.</li><li>
Perform arithmetic calculations.</li><li>
Operate a computer and use specialized software in the performance of assigned work.</li><li>
Establish and maintain cooperative working relationships.
</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>Typical Qualifications</b></h2></div>
<p></p><div><p><b>Department Personnel Assistant I</b></p><p><b>
Training and Experience:</b></p><p>
Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:</p><ul><li>
Three years of previous administrative, office, and general support work experience comparable to that of an Administrative Support Assistant III with Siskiyou County, including previous work experience with personnel procedures and processes.</li></ul><div><b>
Department Personnel Assistant II</b></div><p><b>
Training and Experience:</b></p><p>
Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:</p><ul><li>
 Two years of responsible work experience comparable to that of a Personnel Assistant I with Siskiyou County.</li></ul><div><b><br>
Both Position
 </b></div><p><b>Special Requirements:</b></p><p>
 Possession of, or ability to obtain, a valid and appropriate driver's license.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p><b>Typical Physical Requirements</b></p><p>
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.</p><p><b>
Typical Working Conditions</b></p><p>
Work is performed in an office environment; continuous contact with other staff and the public.</p></div></div></div><p></p>

Department Personnel Assistant I/II

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County Of Siskiyou

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Social Services Staff Analyst Trainer I

Department Personnel Assistant I/II