Qureos Mentor

COVANTAGE CREDIT UNION

<div>Are you a compassionate and service-oriented individual looking to make a positive impact in your community while growing your career? Join our team as a Full-Time Member Service Representative at our Shawano branch. As the face of our credit union, you&rsquo;ll build strong relationships with members while assisting with everything from opening accounts to applying for loans. We offer hands-on experience, ongoing training, and opportunities for professional growth within an organization committed to supporting both its members and employees.

CoVantage invests in our team members! The pay for this role is $19.00-27.36 per hour. Your starting pay rate will be based on your related experience and qualifications. You&rsquo;ll also be eligible for the equivalent of an additional $16.00 per hour in benefits. Benefits include a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.
<ul><li>Based on an individual earning $18.25 per hour, electing specific benefit packages, and achieving full bonus.</li></ul>

Job Duties
<ul>
<li>Assists members in opening new accounts, processing transactions, applying for loans, and providing accurate information on various financial products and services</li>
<li>Demonstrates efficiency and professionalism to members by providing warm, welcoming, and personalized service to every member who visits or contacts the credit union</li>
<li>Provides members with information regarding credit union products and services and refers the member to the appropriate person or department if unable to provide the member with information requested</li>
<li>Understands and assesses members' financial needs to educate on and offer suitable products and services that align with their goals</li>
<li>Collaborates with other team members and departments to achieve organizational goals and maintain a positive and supportive work environment</li>
<li>Participates in community events and outreach programs to promote financial literacy and cultivate strong ties with local residents and organizations</li>
</ul>
This individual will work a varied schedule including working multiple Saturdays per month.

Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Minimum 1 years' experience working in a financial institution or service or sales related capacity or Associate's Degree</li>
<li>Strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people on a daily basis</li>
<li>Exhibits above average performance accuracy, productivity, and member service</li>
<li>Is punctual and maintains a neat, professional appearance and demonstrates proper business telephone etiquette</li>
<li>Working knowledge of software programs such as Microsoft Office and Windows programs</li>
<li>Detailed knowledge of the credit union and its services</li>
<li>Bilingual fluency preferred, but not required</li></ul> 
 
Branch Hours: Monday-Friday: 8:30 am to 5:00 pm, Saturday: 8:30 am to Noon
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Member Service Representative

Join COVANTAGE CREDIT UNION and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

COVANTAGE CREDIT UNION

About Company

Member Service Representative