Qureos Mentor

Covenant House International

<div><div><b>Job Title: </b>Clinical Case Manager</div><div><b>
Department: </b>Program</div><div><b>
Reports To: </b>Director of Clinical and Supportive Services</div><div><b>
Direct Reports: </b>NA</div><div><b>
Classification: </b>Exempt</div><div><b>
Date: </b>4/16/24</div><div><b>
Revised:</b> 4/25/25</div><div></div><div><b><br>
Organization Overview</b></div><p>
Covenant House Illinois (CHIL), founded in 2017, provides critical protection and resources for youth ages 18&ndash;24 experiencing homelessness across Chicagoland and Illinois. Through trauma-informed, harm-reduction, and youth-centered services including shelter, workforce development, education, and clinical support CHIL empowers young people to achieve long-term stability and independence. With continued growth and expansion, CHIL is committed to strengthening service delivery through strong compliance, quality assurance, and data-driven decision-making.</p><div><b>
Position Summary</b></div><p>
The Clinical Case Manager (CCM) provides direct physical and supportive services in a positive and nurturing manner to the young people served in Covenant House Illinois&rsquo; Youth Development Center and Residential Programs. The program utilizes an integrated and multidisciplinary team approach. Reporting to CHIL&rsquo;s Director of Clinical and Supportive Services, and the CCM will work with program Youth Engagement Specialist and community partners to ensure the delivery of robust, comprehensive services to youth while ensuring implementation of agency philosophy, policy, and procedures.
</p><p><b>Essential Duties &amp; Responsibilities</b></p><p><b>
Key Responsibilities:
</b></p><p><b>1. Mission and Standards of Procedure:</b></p><ul><li>
Ensure the highest quality of delivery of services to youth in accordance with the CHIL Principles, Mission, and Core Values.</li></ul><ul><li>
Promote a safe and healing environment by utilizing the principles and practices of trauma-informed care, harm reduction, and positive youth development in all aspects of work and youth engagement, including crisis prevention, intervention, and de-escalation.</li><li>
Have an understanding of and support the implementation of Trauma Informed Care, Harm Reduction, and Positive Youth Development.</li><li>
Have knowledge and experience working with the LGBTQIA+ population</li><li>
Able to articulate successes and challenges experienced by youth to inform program development and effectively communicate with CHIL staff, community partners, funding sources, and others.</li><li>
Willingness to advocate for the rights of all youth passionately and actively to be valued, supported, and housed.</li><li>
Can maintain confidentiality while understanding and complying with requirements of mandated reporting, HIPAA, and other limits to confidentiality.</li></ul><div></div><p><b><br>
2. Case Management and Support:</b></p><ul><li>
Manage a caseload of YDC and/or residential youth.</li><li>
Complete a comprehensive assessment with each youth, integrating trauma histories to develop holistic service plans.</li><li>
Collaborate with a youth in developing both short-term and long-term goals as part of implementing an Individual Success Plan (ISP).</li><li>
Meet with youth on a weekly basis and document interactions appropriately to track progress, celebrate milestones, and adapt goals as needed, including convening Success Team meetings.</li><li>
Provide emotional support and strengths-based guidance to youth, helping build resilience and promote autonomy.</li><li>
Advocate on behalf of youth with outside service providers.</li><li>
Attend appointments and services when needed or requested by a youth.</li><li>
Ensure that youth have sufficient and proper ID (Birth Certificate, School Identification, State ID, and Social Security Card).</li><li>
Develop motivational tools for youth and support youth in understanding and exercising their rights.</li><li>
Maintain healthy relationships with the youth, mindful of boundaries and mutual respect.</li><li>
Facilitate groups on various life-skills issues such as hygiene, conflict resolution, problem-solving, self-esteem, and trauma recovery.</li><li>
Research and keep current external referral services.</li><li>
Help coordination and help facilitate re-entry meetings for youth after an incident.
</li></ul><p><b>3. Documentation and Record Keeping:</b></p><ul><li>
Ensure that intakes and progress notes are documented accurately in all databases, including HMIS, Efforts to Outcomes (ETO), or other relevant database systems.</li><li>
Ensure that youth&rsquo;s files are compliant with all grant, government agencies, and local, state, and federal regulations.</li><li>
Assist with program audit and review preparation.</li><li>
Ensure that intake packets are completed and data entered in HMIS for all new youth within 48 hours.</li><li>
Help ensure that proper documentation and data is being captured in ETO.</li></ul><p><b>
4. Trauma-Informed Care:</b></p><ul><li>
Promote a safe and healing environment by utilizing the principles and practices of trauma-informed care, harm reduction, and positive youth development in all aspects of work and youth engagement, including crisis prevention, intervention, and de-escalation.</li><li>
Support Youth Engagement Specialists in providing youth engagement practices on the floor.</li><li>
Actively engages in supervision, case consultations, and feedback loops to improve service delivery.</li></ul><ul><li>
Provides insights into program evaluation, highlighting youth successes and challenges to inform service improvement.</li><li>
Provide brief counseling or therapy, if needed, when MA/MSW clinical qualifications are met.</li><li>
Model caring engagement with youth.</li></ul><p><b>
5. Collaboration with Multidisciplinary Team:</b></p><ul><li>
Work collaboratively with both internal and external service providers, including legal advocates, healthcare professionals, and community-based organizations.</li><li>
Support Youth Engagement Specialists and floor staff whenever possible and/or needed.</li><li>
Participate in all required trainings, supervision, and staff meetings.</li><li>
Participation in on-call Crisis Phone rotation week schedule - respond to crisis calls, emergency calls, and/or other Covenant House Illinois needs within a reasonable time period.</li></ul><p>
Others duties as assigned</p><p><b>
Qualifications
</b></p><p><b>Education &amp; Experience:</b></p><ul><li>
Master&rsquo;s degree in social work or related field required.</li><li>
2-4 years of youth development experience or a related field required.</li><li>
Licensure in Social Work, Psychology, Counseling, or Human Services related field (any level) required.</li><li>
Experience working with survivors of trauma, trafficking, or homelessness strongly preferred.</li><li>
Strong understanding of trauma-informed care principles and the unique challenges faced by youth survivors of complex trauma.</li><li>
Knowledge of community resources, including mental health services, legal support, education systems, and housing programs.</li><li>
Effective written, verbal, listening, and communication skills.</li><li>
Ability to exercise appropriate judgment in crisis situations, with effective interpersonal skills.</li><li>
Must be willing to function as an active member of an interdisciplinary team.</li></ul><p><b>
Skills &amp; Abilities:</b></p><ul><li>
Understand and comply with all agency policies and procedures.</li><li>
Support implementation of Trauma-Informed Care, Harm Reduction, and Positive Youth Development principles.</li><li>
Experience working with LGBTQIA+ youth and understanding their unique needs.</li><li>
Approachable, relatable, and able to build trust-based relationships with youth who may be experiencing homelessness, trauma, or trafficking.</li><li>
Knowledge of crisis intervention techniques and ability to respond quickly and calmly in high-stress situations, including developing and implementing safety plans.</li><li>
Strong understanding of confidentiality requirements, including HIPAA and mandated reporting obligations.</li><li>
Committed to professional growth, staying informed about best practices in trauma, trafficking prevention, and youth development.</li><li>
Excellent organizational and case management skills, with the ability to manage multiple cases and meet deadlines.</li></ul><ul><li>
Ability to monitor and de-escalate in a crisis situation.</li><li>
Ability to follow instructions, prioritize assignments, and work in a fast-paced environment.</li><li>
Flexible work schedule to include evenings, weekends, and holidays.</li><li>
Proficient in using data management systems (HMIS, ETO) and standard computer applications.</li><li>
Bilingual (Spanis a plus)</li></ul><ul><li>
Effective verbal and written communication skills, with the ability to communicate across systems (legal, social services, clinical, etc.).</li><li>
Organizational abilities to track case activities, grant-funded services, and outcomes.</li><li>
Comfortable with a range of physical activities, including walking, stair-climbing, lifting, and driving.</li><li>
Ability and willingness to attain CPR/First Aid Certification.</li><li>
Must pass federal, state, and local background checks.</li><li>
Advocate passionately for the rights and dignity of all youth.</li><li>
Willing to educate youth about systemic barriers, available resources, and legal/social supports related to recovery and housing stability.</li></ul><div></div><div><b><br>
Working</b><b> Conditions</b><b>:</b></div><ul><li>
Ability to work a flexible schedule as required including non-traditional hours, weekends, and holidays.</li><li>
Ability to work standing, walking, and/or sitting a minimum of eight hours per day/shift.</li><li>
Ability to drive agency or personal vehicles to transport items and/or persons preferred.</li><li>
Ability to manage the emotional demands of the role through healthy self-care and emotional regulation practices.</li><li>
Valid Illinois Driver&rsquo;s License with acceptable driving record preferred.</li><li>
Ability to travel as needed for training or to fulfill job requirements.</li><li>
Light lifting.</li><li>
Performs all duties as assigned.</li><li>
Annual tuberculin test is required.</li></ul><p><i>
At Covenant House Illinois, diversity, equity, and inclusion are at the heart of our mission. We know that a team with varied backgrounds and perspectives is stronger and better equipped to serve our youth. That&rsquo;s why we foster a culture where every team member feels valued, heard, and supported.</i></p><p><i>
We are committed to continuous learning, honest reflection, and creating opportunities for growth.</i></p><p><i>
Covenant House Illinois is an Equal Opportunity Employer. We base all employment decisions on qualifications and business needs&mdash;without regard to race, gender, sexual orientation, religion, disability, or any other protected status. Discrimination and harassment have no place here, and we welcome all qualified applicants to join our team.</i></p></div>

Clinical Case Manager

<div><div><b>COVENANT HOUSE TEXAS JOB DESCRIPTION</b><br>
<b>JOB TITLE:</b> Career Service Specialist<br>
<b>DEPARTMENT</b>: Program<br>
<b>REPORTS TO</b>: Career Service Manager<br>
<b>CLASSIFICATION</b>: Exempt<br>
<br>
<b>PRIMARY FUNCTION:</b> In keeping with the Mission Statement and Principles of Covenant House, part of the Covenant House international network, is committed to giving homeless youth a safe haven, absolute respect, unconditional love, and a path to lasting independence through housing programs and providing a continuum of care through supportive services. The Career Services Specialist is responsible for providing comprehensive career development services to youth at CHT. This role focuses on helping youth develop the skills, knowledge, and confidence needed to secure employment and pursue long-term career goals. The Career Services Specialist will support youth in developing job readiness skills, assist with job searches, and provide ongoing support in achieving educational and employment goals. This position requires the use of trauma-informed care principles, ensuring that all interactions with youth are conducted in a respectful, supportive, and non-judgmental manner.<br>
<br>
<b>Essential Duties and Responsibilities:</b><br>
<b>Key Responsibilities:</b><br>
<b>Career Development and Counseling:</b></div><ul><li>
Provide one-on-one career counseling to youth, assessing their skills, interests, and career aspirations.</li><li>
Assist youth in identifying and setting realistic career goals based on their interests, strengths, and available opportunities.</li><li>
Offer job readiness training, including resume writing, interview preparation, and professional communication skills.</li><li>
Support youth in exploring career pathways and opportunities, including job placement, internships, apprenticeships, and vocational training programs.</li></ul><div></div><div><b><br>
Implementation of IPS Model:</b></div><ul><li>
Implement and maintain the Individual Placement and Support (IPS) model of supported employment within the career services program.</li><li>
Ensure the IPS principles, including rapid job search, individualized job placements, and ongoing support, are adhered to and fully integrated into program practices.</li><li>
Support youth in finding competitive employment opportunities, including full-time, part-time, and seasonal roles.</li><li>
Assist youth in overcoming barriers to employment through personalized support, including job coaching, skills training, and follow-up services.</li><li>
Conducts job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the people on his/her caseload, following the principles and procedures of the IPS supported employment model.</li></ul><div></div><div><b><br>
Job Search and Placement Support:</b></div><ul><li>
Assist youth in finding job opportunities by identifying job leads, connecting with employers, and coordinating job fairs or hiring events.</li><li>
Help youth with job applications, preparing for interviews, and developing job search strategies.</li><li>
Establish and maintain relationships with local employers, businesses, and community organizations to create job placement opportunities for youth.</li><li>
Coordinate with employers to support youth in securing internships, employment, or apprenticeships.</li></ul><div></div><div><b><br>
Workforce Development Programs:</b></div><ul><li>
Facilitate workforce development workshops and training programs, including soft skills, financial literacy, and time management.</li><li>
Ensure that workshops are trauma-informed, engaging, and appropriate for the needs of youth participants.</li><li>
Work with youth to identify and address barriers to employment, including transportation, childcare, and lack of work experience.</li><li>
Provide guidance on job retention, workplace communication, and career advancement strategies.</li></ul><div></div><div><b><br>
Collaboration and Resource Coordination:</b></div><ul><li>
Collaborate with case managers, shelter staff, and external partners to provide comprehensive services to youth, including housing, education, and employment support.</li><li>
Coordinate access to resources such as transportation assistance, work attire, and other supports needed for successful employment.</li><li>
Connect youth with community resources for further education, skill-building opportunities, and career advancement.</li></ul><div></div><div><b><br>
Trauma-Informed Service Delivery:</b></div><ul><li>
Utilize trauma-informed care principles in all interactions with youth, ensuring that services are delivered in a safe, respectful, and non-judgmental manner.</li><li>
Create a supportive, empathetic environment where youth feel empowered to make decisions and take steps toward their career goals.</li><li>
Be mindful of the challenges that youth may face as a result of trauma and provide individualized support tailored to each youth&rsquo;s needs.</li></ul><div></div><div><b><br>
Monitoring Progress and Reporting:</b></div><ul><li>
Track youth progress in meeting career goals and employment milestones, maintaining accurate and up-to-date records.</li><li>
Document all interactions, job search activities, and progress in the appropriate systems (e.g., HMIS, case management systems).</li><li>
Submit regular reports to leadership, funders, and external stakeholders regarding career services outcomes, including employment placements and barriers addressed.</li><li>
Provide ongoing support to youth after job placement to ensure success in the workplace and assist with any challenges that may arise.</li></ul><div></div><div><b><br>
Advocacy and Community Engagement:</b></div><ul><li>
Advocate for the needs and rights of youth in the workplace, ensuring that employers are supportive of youth&rsquo;s unique challenges and provide a fair working environment.</li><li>
Attend local career fairs, networking events, and meetings with community organizations to promote the shelter&rsquo;s services and build relationships with potential employers.</li><li>
Engage with local businesses and partners to create job opportunities tailored to youth in the shelter, including entry-level, part-time, and seasonal positions.</li></ul><div></div><div><b><br>
Resource Coordination and Referrals:</b></div><ul><li>
Connect youth with necessary community resources, including medical care, mental health services, substance use treatment, education programs, employment opportunities, and legal assistance.</li><li>
Facilitate referrals to external service providers, ensuring timely access to critical services such as housing, healthcare, and educational support.</li><li>
Assist youth in obtaining essential documentation (e.g., identification, social security card) and applying for public benefits, such as food stamps, Medicaid, or housing subsidies.</li></ul><div></div><div><b><br>
Collaboration with Multidisciplinary Team:</b></div><ul><li>
Collaborate with internal staff, including housing specialists, mental health professionals, and employment counselors, to provide holistic care to youth.</li><li>
Participate in regular team meetings and case reviews, sharing updates on youth progress and identifying strategies to address any barriers to success.</li><li>
Work closely with community partners, such as social service agencies, healthcare providers, and legal advocates, to ensure comprehensive support for each youth.</li></ul><div></div><div><b><br>
Documentation and Record Keeping:</b></div><ul><li>
Maintain accurate and up-to-date case files, documenting all case management activities, assessments, progress notes, and service referrals.</li><li>
Ensure compliance with confidentiality standards, protecting the privacy of youth and maintaining secure records in accordance with agency policies and legal requirements.</li><li>
Track and report on client outcomes, goals, and service delivery, ensuring data is entered into the Homeless Management Information System (HMIS), Efforts to Outcomes (ETO) and other relevant systems.</li></ul><div></div><div><b><br>
Community and Partner Relations:</b></div><ul><li>
Maintain positive, professional relationships with community partners, stakeholders, and service providers to expand the network of resources available to youth.</li><li>
Represent the agency at community meetings, trainings, and events, advocating for youth homelessness issues and resources.</li></ul><div></div><div><b><br>
Self-Care and Professional Development:</b></div><ul><li>
Engage in regular self-care practices to manage the emotional demands of the role.</li><li>
Participate in ongoing training, workshops, and professional development opportunities to stay informed about best practices in trauma-informed care and human trafficking prevention.</li></ul><div></div><div><b><br>
Qualifications:</b><br>
<b>Education &amp; Experience:</b></div><ul><li>
Bachelor&rsquo;s degree in Social Work, Psychology, Human Services, Education, or a related field preferred.</li><li>
Minimum of 2-3 years of experience providing career services, job coaching, or employment readiness support to at-risk youth or populations.</li><li>
Knowledge and experience with workforce development programs, job readiness training, and career counseling.</li><li>
Understanding of trauma-informed care principles and experience working with youth who have experienced homelessness or other forms of trauma.</li><li>
Strong interpersonal and communication skills, with the ability to engage youth and build trusting, professional relationships.</li><li>
Knowledge of local job markets, employers, and community resources that support youth employment.</li><li>
Ability to facilitate workshops and provide individualized coaching in a compassionate and supportive manner.</li></ul><div><b>
Skills &amp; Abilities:</b></div><ul><li>
Strong organizational skills, with the ability to manage multiple tasks, track youth progress, and maintain accurate records.</li><li>
Experience in developing and maintaining relationships with employers, community partners, and educational institutions.</li><li>
Ability to work independently and as part of a team, providing feedback and collaborating with other staff to ensure holistic support for youth.</li><li>
Strong organizational skills, with the ability to manage multiple tasks, track youth progress, and maintain accurate records.</li><li>
Experience in developing and maintaining relationships with employers, community partners, and educational institutions.</li><li>
Ability to work independently and as part of a team, providing feedback and collaborating with other staff to ensure holistic support for youth.</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Work will be performed both in office settings and on-site at the shelter.</li><li>
Potential exposure to challenging behavioral situations or high-stress environments, requiring the ability to maintain composure and apply trauma-informed practices.</li></ul><div><br>
<b>
Why Join Us:</b><br>
Covenant House Texas offers a competitive salary and benefits package, including health insurance, retirement plans, and professional development opportunities. The Career Services Specialist is essential in supporting youth at CHT in their journey toward employment and career success. By providing job readiness training, career counseling, and connecting youth to resources and opportunities, the Career Services Specialist plays a critical role in helping youth build a path toward stability and independence. The role requires a compassionate, trauma-informed approach to support youth in overcoming barriers and achieving their career goals.</div><br>
<b>
About Covenant House Texas:</b><p><br>
Covenant House Texas (CHT) opened its doors in 1983 to provide shelter for homeless, abused and abandoned youth ages 18 &ndash; 24. After more than 35 years of service, CHT offers an extensive continuum of care model for homeless youth including mental health and substance abuse counseling, educational and vocational training, transitional and permanent living programs, street outreach and prevention, pastoral ministry and parenting classes in addition to providing the basic necessities of food, clothing, medical care and safe shelter from the streets for youth in crisis.</p></div>

Career Services Specialist

<p>Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. Over the past 36 years, our services have grown and expanded, and we serve more than 1,500 young people every year.</p><p>Equal employment opportunity and having a diverse staff are fundamental principles at Covenant House California. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, marital/parental status, political affiliation, citizenship, disability, genetic information, veteran/ military status, or any other protected characteristic as established under law.</p><p>We are looking for people who, like us, believe that every young person deserves a place to belong. There are two of these positions available &ndash; one to be in Los Angeles and one to be in Oakland. This is a hybrid position, with requirement to be in-office at least 3 times a week.</p><p>As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old.</p><p>Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package.</p><p><b>POSITION SUMMARY:</b></p><p>Norcal: The Associate Director of NorCal People &amp; Culture (ADPO) serves as a trusted partner and advisor to people leaders and staff in Northern California. The Northern California region includes our Oakland, Hayward, and Santa Clara locations. This role provides day-to-day guidance on employee relations, recruitment, performance management, and compliance.</p><p>Additionally, the ADPO will play a key role shaping CHC&rsquo;s organization culture, advancing, engagement strategies while supporting the building and continuous improvement of HR practices that reflect dignity, compassion, and belonging.</p><p>The ideal candidate has deep knowledge of employee relations and employment law, with a proven ability to resolve conflicts, build trust, and foster inclusive and positive workplaces.</p><p><b>ESSENTIAL FUNCTIONS:</b></p><p><b>Strategic HR Partnership</b></p><ul><li>Serve as a liaison between regional leaders and staff and the central People &amp; Culture team</li><li>Collaborate with senior management to develop and implement HR strategies that support the organization's overall mission and strategic objectives</li><li>Work in collaboration with regional supervisors/managers to proactively identify current and future hiring needs and to provide HR support and guidance for regional and site-based priorities</li><li>Provides guidance and input on terms for hires, transfers, promotions, reorganizations, and reclassifications; monitors and reports on workforce planning and succession planning.</li><li>Develop relationships across the organization and deliver value-added service to management and employees that reflect the strategic objectives of the organization while also demonstrating the organization&rsquo;s values in action.  </li><li>Analyzes trends and metrics in partnership with the HR team to develop solutions, programs, and policies that address site, regional, and org-wide needs.</li></ul><p><b>Employee Relations</b></p><ul><li>Act as the primary HR point of contact for regional leaders and staff to provide day-to-day guidance and support on HR matter.</li><li>Provide guidance on employee well-being, performance management, grievances, and conflict resolution.</li><li>Conduct thorough, fair, and confidential investigations as needed.</li><li>Build morale and engagement by strengthening work relationships and fostering an inclusive environment.</li></ul><p><b>Policy</b>, <b>Compliance, &amp; Operations</b></p><ul><li>Maintain comprehensive knowledge of legal requirements related to day-to-day management of employees in order to reduce legal risks and ensure regulatory compliance</li><li>Monitor compliance with employment law and regulations</li><li>Analyze and propose changes to HR policies and procedures</li><li>Support HR Director and collaborate with HR generalist on execution of basic/primary HR operations functions (benefits open enrollment, payroll administration, training &amp; onboarding, basic employee inquiries)</li></ul><p><b>Talen</b>t <b>&amp; Performance Management</b></p><ul><li>Support hiring managers in recruitment, interviewing, and onboarding to ensure new employees feel welcomed and supported.</li><li>Provide coaching and training to supervisors on effective management and performance review practices to ensure on-time submission of quality and comprehensive annual and mid-year performance evaluations</li><li>Collaborate with cross-cross functional leaders to identify training needs, monitor and evaluate training programs for effectiveness, and maintain training records</li><li>Support ongoing employee development, career growth, and retention strategies.</li></ul><p><b>JOB REQUIREMENTS:</b></p><p><b>EDUCATION:</b></p><p>Bachelor&rsquo;s degree required; Master&rsquo;s degree in Human Resources, Business, or related field preferred (or equivalent experience). HR Certification (PHR, SPHR, SHRM-CP/SCP) preferred.</p><p><b>EXPERIENCE:</b></p><p>Minimum of 5-7 years working in employee relations and compliance. Experience supporting hiring, recruiting, onboarding, and offboarding of employees. Experience analyzing metrics and assessing employee data to find root causes and to partner with people leaders to develop short-, medium- and long-term plans for a variety of staff development, staff engagement, and talent management strategies. Expertise investigating and documenting complex ER-related issues.</p><p><b>KNOWLEDGE / SKILLS:</b></p><p>Strong knowledge of CA and federal employment law (Title VII, ADA, FMLA, FLSA). Demonstrated success in employee relations, investigations, and coaching managers. Excellent communication, conflict resolution, and analytical skills. Ability to prioritize and manage multiple projects in a fast-paced environment. Trusted advisor who demonstrates empathy, honesty, and professionalism. Desire to be engaged with employees with regard to Human Resources practices and committed to fostering an inclusive environment. Proficiency in Microsoft Office, Adobe Acrobat, and HRIS/ATS systems (Trinet experience preferred). Though not required, experience in residential-based programs and/or supporting 24/7 operations is considered a valuable asset.</p><p><b>TRANSPORTATION</b>:</p><p>Must have and maintain a valid CA driver&rsquo;s license, good driving record and reliable transportation as a physical presence will be required to support operations within the assigned region. Occasional local, air, and/or overnight travel may be required to attend trainings, meetings, or special projects.</p><p><b>WORKING CONDITIONS:</b></p><p>This position has confidential status. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. The noise level in the work environment is usually moderate to loud. This is a Full-Time 40 hour per week position that may require occasional evening</p><p><b>SUPERVISORY DUTIES:</b></p><p>This position does not have any direct reports, but works collaboratively across functions and provides counsel, coaching, and advice to other people leaders.</p><p><b>EQUIPMENT USED:</b></p><p>Telephones, computers, computer peripherals, Microsoft Suite, email, and internet programs.</p><p><b>ADDITIONAL</b>:</p><p>As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old.</p><p>To Apply for this, or other roles, please visit https://covenanthousecalifornia.org/careers.ur organization&rsquo;s people strategy!</p><p>Pay: $89,360.00 - $111,700.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Oakland, CA 94607</p>

Associate Director of People Operations

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Covenant House International

About Company

Clinical Case Manager

Career Services Specialist

Associate Director of People Operations