Qureos Mentor

Cox Automotive

<div>*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS2 to 317-597-8130 *** 
 
****Equal opportunity Employer - Disabled/Veterans encouraged to Apply****
 
 
Cox Fleet keeps your fleet moving! 
 
Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. 
 
Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. 
 
JOB SUMMARY
 
 
To support growth of the company, Cox Fleet is currently hiring a Mobile Trailer Technician II to join our team! This is a dedicated on-site position and we do not provide emergency side of the road type of repairs. If you are looking for a new place to call home, we would love to talk to you! The Mobile Trailer Technician II will be responsible for performing certified DOT inspections, Preventative Maintenance inspections, light repairs, and other duties as assigned such as trailer brakes, air lines, auxiliary pumps, and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body and framework. Work performed at the customer's site. The Mobile Trailer Technician II can perform more advanced repairs under the supervision of a Sr Mobile Trailer Technician or higher. The Mobile Trailer Technician II assists Sr Mobile Trailer Technician or higher Technicians with repairs and continues to learn additional advanced mechanical skills. A successful Mobile Trailer Technician II complies with all company policies and achieves high level performance metrics. 
 
DUTIES 
<ul><li>
Perform preventive Maintenance and repairs, DOT inspections, and follow-up repairs on various trailers and equipment with little or no supervision.
</li><li>Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (&quot;RO&quot;) using company issued iOS device and our proprietary TRAIT application
</li><li>Perform minor adjustment and repairs on various types of trailers equipment and systems including, but not limited to the following: trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers
</li><li>Accurately complete DOT forms and all other forms of documentation in a timely fashion.
</li><li>Diagnose and troubleshoot electrical components.
</li><li>Always follows and complies with safe operating practices and procedures.
</li><li>Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
</li><li>Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
</li><li>Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
</li><li>Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
</li><li>Manage concurrent assigned tasks, making effective judgments as to prioritizing work-related activities and time allocations.
</li><li>Act with integrity, demonstrate honesty and keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.
</li><li>Perform scheduled preventative maintenance (&quot;PM&quot;), DOT Inspections and follow up repairs on trailers and equipment in a mobile/field environment.
</li><li>Respond to call center dispatched unscheduled service and maintenance request.
</li><li>Use hand tools, precision instruments, as well as Trailer tools, welding equipment, and jacks.
</li><li>Work with a high degree of independence and manage own daily schedule.
</li><li>Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
</li><li>Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
</li><li>Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
</li><li>Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
</li><li>Participate and complete all-in company required safety training.
</li><li>Establishes and maintains good working relationships with assigned customers and vendors. Communicate effectively both verbally and in writing.
</li><li>Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
</li><li>Adhere to company policies, processes, and procedures.
</li><li>Remain up to date on safety protocols and procedures.
</li><li>Diagnose, adjust, and perform repairs on various types of trailer equipment, and systems including, but not limited to the following: trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body, and framework.
</li><li>Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
</li><li>Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
</li>Assist Mobile Trailer Technician I with diagnostics. 
<li>
</li></ul> 
 
REQUIREMENTS 
<ul><li>
High School Diploma/GED and 3 years' experience in a related field (Trailers). The right candidate
</li><li>could also have a different combination, such as any level degree/certification beyond a HS
</li><li>diploma/GED in a related discipline; or 5 years' experience in a related field.
</li><li>Possess and supply a set of hand tools necessary to perform required job duties.
</li><li>OEM training and certifications are preferred.
</li><li>Participate in and complete all-in company required training
</li><li>Possess and supply a set of hand tools necessary to perform required job duties.
</li><li>This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
</li><li>A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
</li><li>Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
</li><li>Safe drivers needed; valid driver's license required. Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File.
</li>Class CDL C License required 
<li>
</li></ul> 
 
REQUIRED OR OBTAINED WITHIN 18 MONTHS 
 
 
ASE T8 (PMI) certification 
<ul><li>
</li></ul> 
 
PREFERRED CERTIFICATIONS 
 
 
<ul><li>ASE 608/609 certification*
</li><li>ASE T4 (Brakes) certification
</li><li>ASE T5 (Suspension) certification
</li><li>ASE T6 (Electrical and Electronic Systems)
</li>ASE T7 (HVAC) certification 
<li>
</li></ul> 
 
SKILLS &amp; ABILITIES 
 
 
<ul><li>Knowledge of trailer parts and systems, including their designs, uses, repair, and maintenance, to make repairs or perform maintenance services.
</li><li>Understand the implications of new information for both current and future problem-solving and decision-making.
</li><li>Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work
</li><li>Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
</li><li>Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
</li><li>Ability to communicate information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.
</li><li>Ability to determine the type of tools and equipment needed.
</li>Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 
<li>
</li></ul> 
 
Why Cox Fleet? 
<ul><li>
Weekly pay - get paid every Friday for added convenience and financial flexibility
</li><li>Safe driving &amp; tech efficiency bonuses
</li><li>Safety boots &amp; safety glasses reimbursement
</li><li>Extreme weather gear (cold &amp; hot)
</li><li>Uniforms provided with laundry service where available
</li><li>Take the service truck home daily (stop paying for gas!)
</li><li>Tablet &amp; company cellphone provided
</li><li>Technical training provided to advance your career
</li>Dedicated career path - Over 50% of our front-line managers are promoted from within 
<li>
</li></ul> 
 
BENEFITS 
 
 
<ul><li>Health, dental, vision insurance starts DAY ONE of employment.
</li><li>401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
</li><li>Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
</li><li>Tuition Assistance/Reimbursement
</li><li>Adoption/Surrogacy assistance
</li><li>Pet Insurance
</li><li>Multiple ERG, diversity groups, and company paid volunteer hours.
</li>Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more 
<li>
</li></ul> 
 
USD 29.42 - 44.13 per hour 
 
Compensation: 
 
Hourly pay rate is in the range of $29.42 - $44.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
EOE, including disability/vets</div>

Mobile Trailer Mechanic II

<div>Job Responsibilities: 
<ul><li>
Accountable for location's tracker inventory and reconciliation of billing invoices.</li><li>
Manages the retrieval of trackers that require further attention (RFA) and determines corrective action.</li><li>
Responsible for returning defective trackers to Cox2M, ensuring user interface and billing accurately reflects returns and new orders.</li><li>
Monitor vehicle inventory volume and fluctuations to proactively anticipate spikes or changes in inventory levels and coordinate with Management and GCM to manage inventory levels, accordingly.</li><li>
Ability to review and comprehend the inventory analytics dashboard and adherence to project metrics.</li><li>
Proactively communicates status to Leadership and Global Inventory Control Manager (GCM); identifies opportunities to enable location to achieve / exceed lot operations goals.</li><li>
Proactively monitors and works with team(s) to address issues to prevent leakage (
</li><li>Builds and sustains relationships with lot operations teams and serves as the central point of contact regarding tracker inventory.</li><li>
Enthusiastically promotes, communicates, and champions identified change, project adoption, and continuous improvement across operating units.</li><li>
Delivers training developed by Lot Vision Program Team to impacted departments on processes and procedures.</li><li>
Enforces adoption of project standards, operating procedures, best practices, and metrics.</li><li>
Supports Lot Vision program by actively participating in ICC calls (share best practices, etc.).</li><li>
Focuses on continuing education to support the advancement of the program.</li><li>
Assists with Lot Vision deployments and support.</li><li>
Performs other duties as assigned by manager or supervisor.</li></ul> 

Qualifications: 
 
Minimum: 
<ul><li>
High School Diploma/GED and 3 years' experience in a related field.</li><li>
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.</li><li>
Safe driver's needed; valid driver's license required.</li><li>
Strong organizational skills and attention to detail required.</li><li>
Microsoft office computer skills required.</li></ul> 

Preferred: 
<ul><li>
Clear and effective written and verbal communication skills.</li><li>
Excellent teamwork and ability to lead through influence.</li><li>
Highly motivated with a strong work ethic and a sense for urgency.</li><li>
Good analytical skills and aptitude.</li><li>
Ability to multi-task and be well organized.</li><li>
Ability to drive vehicles with standard and automatic transmission.</li><li>
Ability to enter and exit vehicles constantly.</li><li>
Ability to walk long distances.</li><li>
Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.</li><li>
Ability to lift 1-15 pounds.</li></ul> 
USD 15.10 - 22.69 per hour 
 
Compensation: 
 
Hourly pay rate is in the range of $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
EOE, including disability/vets</div>

Inventory Control Coordinator (Manheim)

<div>About the Role 
 
Cox Automotive is seeking a talented Product Designer II to join our team. In this role, you will support cross-functional teams designing key experiences for the Kelley Blue Book (KBB) brand. This position is ideal for detail-oriented, collaborative designers who apply critical thinking and design craft to solve real customer problems. 
 
What You'll Do 
 
Key Responsibilities 
<ul><li>
Provide design guidance as part of an AI transformation team, addressing real user needs while aligning to the KBB Design System.</li><li>
Ensure delivered experiences maintain a high level of quality for end users.</li><li>
Create wireframes, mockups, and interactive prototypes to communicate design concepts and user flows, and to support a spec-driven development team.</li><li>
Present design work to peers and business leaders to build alignment, and partner with development teams to ensure designs are implemented accurately.</li><li>
Apply and contribute to design systems, style guides, and UX standards to ensure consistency across experiences.</li><li>
Stay current with industry trends, emerging technologies, and best practices in AI, UX, and product design.</li><li>
Advocate for user-centered design methods and data-informed decision-making.</li></ul> 

Who You Are 
 
Minimum Qualifications 
<ul><li>
Bachelor's degree in HCI, Graphic Design, Industrial Design, Computer Science, or related discipline and 2+ years of experience in UX, UI, Product Design, or a related field, with a portfolio demonstrating thoughtful UX solutions.<ul><li>
The right candidate may have a different combination, such as a master's degree and up to 2 years of experience or 6 years' experience in a related field with no degree</li></ul></li><li>
Experience with end-to-end product design execution, including user research, discovery, concept ideation, prototyping, delivery support, and post-release validation across one or more shipped digital products</li><li>
Experience with Figma for design, prototyping, and alignment to a shared design system, including the ability to work independently within the tool</li><li>
Experience using AI-powered tools within the design workflow, including prototyping, ideation, or workflow acceleration</li><li>
Experience collaborating directly with product managers, software engineers, and related roles as part of an agile or iterative delivery team</li><li>
Experience creating wireframes, high-fidelity mockups, and interactive prototypes to communicate user flows and design intent</li><li>
Experience creating complex prototypes using LLM-powered AI tools.</li><li>
A portfolio showcasing relevant UX/UI work that demonstrates problem-solving and design thinking.</li></ul> 

Preferred Qualifications 
<ul><li>
Experience producing design work that aligns with accessibility standards (e.g., WCAG) in digital product design</li><li>
Experience applying and adhering to an established design system or component library to ensure design consistency and quality</li><li>
Experience presenting design work to internal stakeholders to explain design approach, decisions, and trade-offs</li><li>
Experience working with Claude Enterprise, Figma Make, MCPs, and Claude Skills.</li><li>
Experience working as part of a multi-designer team, receiving and incorporating design feedback from peers</li><li>
Previous experience in the automotive industry.</li></ul> 

What's In It For You
 
 
Here's a sneak peek of the benefits at your disposal as a Cox employee: 
<ul><li>
A competitive salary and top-notch bonus/incentive plans.
</li><li>Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
</li><li>Comprehensive healthcare, with multiple options for individuals and families.
</li><li>Generous 401(k) retirement plans with up to 8% company match.
</li><li>Mental health support, including counseling and access to virtual wellness resources such as CALM.</li><li>
Access to Care.com, with up to 10 days of subsidized care for children, seniors and pets.</li></ul> 
Check out all our benefits. 
 
USD 107,200.00 - 160,800.00 per year 
 
Compensation: 
 
Compensation includes a base salary in the range of $107,200.00 - $160,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. 
 
Benefits: 
 
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
EOE, including disability/vets</div>

Product Designer II

<div>At Manheim (a Cox Automotive company), we strive to make sure every customer is completely satisfied when they do business with us. On the off-chance we fall short, we do our best to make things right, pronto. 
 
That's where you come in. We're looking for an Auto Claims Specialist I to learn the ropes of resolving customer complaints and ensuring we don't make the same mistake again. Do you have the skills we're looking for? Keep reading for more details! 
 
Benefits 
<ul><li>
We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox.</li><li>
We show our appreciation for our talent with a competitive salary package and top-notch bonus &amp; incentive plans.</li><li>
How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.</li><li>
10 days of free child or senior care through your complimentary Care.com membership.</li><li>
Generous 401(k) retirement plans with up to 6% company match.</li><li>
Employee discounts on hundreds of items, from cars to computers to continuing education.</li><li>
Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.</li><li>
Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.</li><li>
We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.</li></ul> 
At Cox, we believe in being transparent - 
 
What You'll Do 
 
From your very first day on the job, you'll receive guidance and coaching so you can learn the ropes. You'll work with everyone from buyers to sellers to dealers in coordinating and validating customer returns and claims. With Guidance, responsibilities include: 
<ul><li>
Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.</li><li>
Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision-making.</li><li>
Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact finding and investigative phases.</li><li>
Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.</li><li>
Uses appropriate levels/limits of financial approval authority to resolve cases.</li><li>
Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.</li><li>
Prepares and facilitates communication for resolution via telephone, email, and in-person discussion.</li><li>
Mediates disputes and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.</li><li>
Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements.</li><li>
Engages with supervisor/manager to determine if escalation is required.</li><li>
Performs other duties as assigned.</li></ul> 

Who You Are 
 
You've got a knack for negotiation. You're ethical, dependable, and trustworthy. You're eager to learn. You also have the following qualifications: 
 
Minimum 
<ul><li>
A high school diploma or GED and less than 2 years of related experience.</li><li>
Accuracy and attention to detail.</li><li>
Organizational and time management skills.</li><li>
The ability to adapt in a fluid and changing environment.</li></ul> 

Preferred 
<ul><li>
1+ years of automotive or body shop experience.</li><li>
Claims adjuster experience.</li></ul> 
Cox is a great place to be, wouldn't you agree? Apply today! 
 
USD 16.59 - 24.86 per hour 
 
Compensation: 
 
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
EOE, including disability/vets</div>

Auto Claims Specialist I (Manheim)

<div>Dealer.com, a Cox Automotive Brand, is currently looking for a Copywriter to join our team! This is a remote position, and the selected candidate can work from anywhere in the United States. 
 
The Copywriter creates informative content via writing and AI generation on relevant automotive industry topics for landing pages and blogs for dealership websites. 
 
This position is remote/work from home and can be located anywhere within the United States. 
 
Your Role: 
<ul><li>
Researches automotive news, information, and trends using online research techniques</li><li>
Develops engaging and persuasive content by working with internal client focused teams to understand the concepts that the client(s) want to portray</li><li>
Writes and/or generates (with in-house AI tool) multiple unique pieces of content daily while adhering to strict deadlines</li><li>
Proofreads work to ensure proper spelling and grammatically correct quality of all authored content</li><li>
Reviews all content to be compliant with standards specified by automotive OEM (original equipment manufacturers) against a database of OEM brand standards</li><li>
Edits content from in-house AI generation source for quality assurance and uniqueness</li><li>
Publishes completed and proofread content to client dealership websites</li></ul> 

Minimum Qualifications: 
<ul><li>
High School Diploma/GED and 3 years' experience in a related field; OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year experience; OR 5 years' experience in a related field</li><li>
Experience with tight deadlines and a daily content goal</li><li>
Experience with, and/or portfolio of material to demonstrate writing fluently and accurately for various purposes</li><li>
Excellent command of the English language and a good knowledge of grammar, spelling, and punctuation</li><li>
Genuine interest in clients products and services, automotive industry and dealership focused</li><li>
Ability to write in varying styles and assume different tones according client needs</li><li>
Strong research skills</li></ul> 

What We Look For (Preferred): 
<ul><li>
Bachelor's Degree in English, Marketing, Journalism or Communications</li><li>
Experience working with automotive industry content</li><li>
Experience with Artificial Intelligence effective prompt creation</li></ul> 
USD 20.10 - 30.10 per hour 
 
Compensation: 
 
Hourly pay rate is in the range of $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
Application Deadline: 04/28/2026 
 
EOE, including disability/vets</div>

Copywriter (Dealer.com)

<div>At Manheim (a Cox Automotive company), we strive to make sure every customer is completely satisfied when they do business with us. On the off-chance we fall short, we do our best to make things right, pronto. 
 
That's where you come in. 
 
We're looking for an Auto Claims Specialist I to learn the ropes of resolving customer complaints and ensuring we don't make the same mistake again. Do you have the skills we're looking for? Keep reading for more details! 
 
Benefits 
<ul><li>
We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with flexible time-off policies.</li><li>
We show our appreciation for our talent with a competitive salary package and top-notch bonus &amp; incentive plans.</li><li>
How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.</li><li>
10 days of free child or senior care through your complimentary Care.com membership.</li><li>
Generous 401(k) retirement plans with up to 8% company match.</li><li>
Employee discounts on hundreds of items, from cars to computers to continuing education.</li><li>
Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.</li><li>
Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.</li><li>
We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.</li></ul> 
At Cox, we believe in being transparent - 
 
What You'll Do 
 
From your very first day on the job, you'll receive guidance and coaching so you can learn the ropes. You'll work with everyone from buyers to sellers to dealers in coordinating and validating customer returns and claims. With Guidance, responsibilities include: 
<ul><li>
Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.</li><li>
Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision-making.</li><li>
Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact finding and investigative phases.</li><li>
Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.</li><li>
Uses appropriate levels/limits of financial approval authority to resolve cases.</li><li>
Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.</li><li>
Prepares and facilitates communication for resolution via telephone, email, and in-person discussion.</li><li>
Mediates disputes and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.</li><li>
Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements.</li><li>
Engages with supervisor/manager to determine if escalation is required.</li><li>
Performs other duties as assigned.</li></ul> 

Who You Are 
 
You've got a knack for negotiation. You're ethical, dependable, and trustworthy. You're eager to learn. You also have the following qualifications: 
 
Minimum 
<ul><li>
A high school diploma or GED and less than 2 years of related experience.</li><li>
Accuracy and attention to detail.</li><li>
Organizational and time management skills.</li><li>
The ability to adapt in a fluid and changing environment.</li></ul> 

Preferred 
<ul><li>
1+ years of automotive or body shop experience.</li><li>
Claims adjuster experience.</li></ul> 
Cox is a great place to be, wouldn't you agree? Apply today! 
 
MSCOX 
 
USD 18.22 - 27.36 per hour 
 
Compensation: 
 
Hourly pay rate is in the range of $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
EOE, including disability/vets</div>

Auto Claims Specialist I

Join Cox Automotive and explore 18   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cox Automotive

About Company

Mobile Trailer Mechanic II

Inventory Control Coordinator (Manheim)

Product Designer II

Product Designer II

Auto Claims Specialist I (Manheim)

Copywriter (Dealer.com)

Auto Claims Specialist I