Qureos Mentor

Crawford Hoying

<div>Quality Assurance Technician 
Summary
The Quality Assurance Technician is responsible for ensuring that all areas of a property are functioning properly and meet the company's established standard of care. This individual will patrol the property regularly to identify maintenance and custodial matters in need of immediate attention. Depending upon the issue at hand, the Quality Assurance Technician will either address the matter themselves or will notify the tenant or other concerned party to resolve the issue. Customer service is a significant component of this position, and this individual is expected to complete duties in a manner that meets or exceeds the standards set by Crawford Hoying.
Job Responsibilities (responsibilities may include but are not limited to the following)
<ul><li>Patrol the property daily to identify and attend to areas that don't meet established quality standards</li><li>
 Document damages to the property, and promptly notify the Facilities Manager of any issues in need of immediate attention</li><li>
 Inspect the cleanliness of hallways, lobbies, and other common areas; notify the cleaning service when the appearance does not meet our expectations</li><li>
 Clean vestibule carpets as needed</li><li>
 Monitor restroom cleanliness in public areas and amenity spaces, and make sure that supplies are well stocked for commercial tenants and visitors</li><li>
 Ensure that doors are properly latched and secure</li><li>
 Check thermostat temperature levels in hallways, lobbies, and other common areas, and troubleshoot irregularities</li><li>
 Touch up indoor paint when needed</li><li>
 Organize amenity spaces, rooftops, decks, and patios, and remove trash as needed</li><li>
 Clean community grills and ensure that the firepit is functioning properly</li><li>
 Check sidewalk planters to identify those that need to be watered</li><li>
 Make sure that the flowerbeds are pruned and that the irrigation is working properly; shut off the irrigation as needed seasonally</li><li>
 Check the trashcans daily on sidewalks, at pocket parks, and in garages; empty what is manageable, and notify the vendor when needed</li><li>
 Inspect the electric car chargers once a week to make sure that they are working properly</li><li>
 Scout the garages for cars sitting in spaces for a long period of time or vehicles with a flat tire, expired tags, etc.; notify the police as needed</li><li>
 Set out traffic cones for move-ins</li><li>
 Make sure elevators are working properly</li><li>
 Regularly inspect signage for defacement or vandalism</li><li>
 As time allows, deliver mail packages to resident doors or organize packages in the mail vestibules</li><li>
 Pick up trash around the property every day</li><li>
 Help with special projects as needed</li><li>
 Perform related duties as assigned</li></ul> 
Performance Objectives (objectives may include but are not limited to the following)
<ul><li>The 7 Core Values that Crawford Hoying has established to maintain its desired culture</li><li>
 Customer service feedback</li><li>
 Reliability and punctuality</li><li>
Results-oriented attitude</li><li>
 Consistent, quality work</li><li>
 Positive, team-player attitude</li><li>
 Excellent customer service skills</li></ul>
Preferred Knowledge, Skills, Education, and Experience
<ul><li>1-3 years of maintenance or janitorial experience</li><li>
High school diploma or equivalent, supplemented by specialized courses or on-the-job in HVAC, plumbing, electrical, and/or carpentry, and an ability to operate hand tools</li><li>
Familiar with first aid and safety procedures</li><li>
 A patient, confident, and courteous nature</li><li>
 Availability to work a flexible schedule, including occasional weekends 
</li><li>
 Knowledge of first aid and safety procedures</li><li>
 A patient, confident, and courteous nature</li><li>
 Availability to work a flexible schedule, including occasional weekends</li></ul>
Work Environment
The Quality Assurance Technician interfaces with visitors, tenants, residents, and vendors on a daily basis. This individual regularly works outside and is frequently exposed to extreme cold and extreme heat. Typical hours are 8:00am-5:00 pm, Monday through Friday, with some flexibility on start and end time. Weekend work may be necessary occasionally. This worker may also be required to participate in an on-call rotation.
Reporting Structure
The Quality Assurance Technician reports directly to the Facilities Manager.
Physical Requirements 
The Quality Assurance Technicians' physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position. This position frequently requires standing, walking, sitting, reaching with hands and arms, stooping, kneeling, crouching, or crawling, operating power tools, and lifting or moving up to 50 pounds. This employee must be able to drive occasionally during the course of work.</div>

Quality Assurance Technician-Greenhouse Columbus Apartments

<div>Office Assistant
Summary
The Office Assistant oversees the general administrative function of the corporate office. This position has both routine and non-routine duties, including greeting visitors, answering phones, and serving as a point of contact for day-to-day issues affecting the office. A highly professional tone, appearance, and manner is both expected and required, including appropriate communication in person and while on the phone. Duties vary in scope, requiring significant judgment and experience to successfully accomplish tasks with limited direct supervision.
Job Responsibilities (responsibilities may include but are not limited to the following)
<ul><li>Conduct all front desk duties, including answering the phone and assisting visitors</li></ul>
<ul><li>Facilitate the upkeep of office equipment, including cleaning, maintenance, and repairs</li></ul>
<ul><li>Maintain office supplies and food and beverage to predetermined inventory levels</li></ul>
<ul><li>Manage all incoming and outgoing U.S. mail and express package services
</li></ul><ul><li>Scan documents and distribute them appropriately</li></ul>
<ul><li>Oversee the scheduling of the conference rooms; order food and refreshments as needed</li></ul>
<ul><li>Maintain conference room schedules and administer policies related to scheduling meetings, including inviting, sharing, rescheduling, and canceling</li></ul>
<ul><li>Physically inspect the office daily and communicate material issues to property management personnel</li></ul>
<ul><li>Track the status of work orders and approve vendor invoices
</li></ul><ul><li>Maintain files and records</li></ul>
<ul><li>Provide clerical support as needed</li></ul>
<ul><li>Perform other duties as assigned
</li></ul>Performance Objectives (objectives include but are not limited to the following)
<ul><li>The 7 Core Values established by Crawford Hoying to maintain its desired culture</li></ul>
<ul><li>Customer service and personal interactions
</li></ul><ul><li>Punctuality and reliability</li></ul>
<ul><li>Communication response time and professionalism</li></ul>
<ul><li>Willingness to take on projects and learn a variety of concepts, practices, and procedures</li></ul>
Preferred Knowledge, Skills, Education, and Experience
<ul><li>Exceptional customer service skills and an ability to develop a rapport with people
</li></ul><ul><li>Project management skills, including planning, organizing, and coordinating tasks</li></ul>
<ul><li>Ability to respond to inquiries quickly and professionally
</li></ul><ul><li>Excellent written and verbal communication skills</li></ul>
<ul><li>Strong analytical, organizational, problem-solving, and multitasking skills</li></ul>
<ul><li>Proficiency with Microsoft Office products</li></ul>
<ul><li>Associate's or bachelor's degree</li></ul>
<ul><li>Valid driver's license</li></ul>
Work Environment
The Office Assistant works at the corporate office and interfaces with external and internal customers, tenants, and vendors throughout the day. The hours for this position are 8:00 am to 5:00 pm, Monday through Friday. As this individual is the first point of contact for visitors, punctuality is essential. This position is fully onsite with no opportunity for remote work. The Office Assistant should be flexible and readily available depending on the needs of the company.
Reporting Structure
The Office Assistant reports to the Vice President of Property Management.
Physical Requirements
The Office Assistant's physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position. This position frequently requires standing, walking, sitting, reaching with hands and arms, and lifting up to twenty-five pounds. The Office Assistant must be able to drive occasionally during the course of work.</div>

Office Assistant

Join Crawford Hoying and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Crawford Hoying

About Company

Quality Assurance Technician-Greenhouse Columbus Apartments

Office Assistant