Qureos Mentor

Crema Café with Harr & Hloo Restaurant

Key Responsibilities:Coffee Preparation:<ul><li>Prepare all hot and cold coffee-based beverages as per standard recipes (espresso, cappuccino, latte, flat white, macchiato, cold brew, etc.).</li></ul><ul><li>Ensure consistency in taste, strength, temperature, and presentation of all beverages.</li></ul><ul><li>Adjust grind and extraction settings as needed for quality control.</li></ul>Latte Art &amp; Beverage Presentation:<ul><li>Perform basic to advanced latte art techniques on milk-based drinks.</li></ul><ul><li>Ensure each cup is visually appealing and meets brand aesthetic standards.</li></ul>Innovation &amp; Seasonal Creations:<ul><li>Participate in developing new drink recipes and flavour profiles (mocktails, signature coffees, etc.).</li></ul><ul><li>Suggest seasonal or trending beverage ideas for promotions and events.</li></ul><ul><li>Engage with guests for feedback and implement improvements to enhance the beverage experience.</li></ul>Equipment Handling &amp; Calibration:<ul><li>Calibrate espresso machines and grinders daily to ensure proper extraction.</li></ul><ul><li>Conduct regular maintenance checks and clean coffee equipment after each shift.</li></ul><ul><li>Report any machine issues or irregularities to the Supervisor or Technician promptly.</li></ul>Hygiene, Cleanliness &amp; Safety:<ul><li>Maintain high standards of personal hygiene and grooming at all times.</li></ul><ul><li>Keep the workstation, bar counter, and equipment clean and sanitized.</li></ul><ul><li>Adhere to all food safety, HACCP, and municipality health regulations.</li></ul>Customer Service:<ul><li>Greet customers warmly, take orders efficiently, and provide product recommendations.</li></ul><ul><li>Handle customer queries, complaints, or special requests professionally.</li></ul><ul><li>Ensure each guest receives their order with accuracy and a smile.</li></ul>Inventory &amp; Stocking:<ul><li>Monitor stock levels of coffee beans, milk, syrups, takeaway cups, and cleaning supplies.</li></ul><ul><li>Assist in ordering, receiving, and proper storage of beverages and consumables.</li></ul><ul><li>Label and rotate ingredients following FIFO method.</li></ul>Team Collaboration:<ul><li>Work closely with service and kitchen teams to ensure smooth caf&eacute; operations.</li></ul><ul><li>Assist in training new baristas or junior team members as needed.</li></ul><ul><li>Participate in daily briefings and team meetings.</li></ul>Skills &amp; Qualifications:<ul><li>Minimum 1&ndash;2 years of experience as a Barista in a specialty coffee shop or premium caf&eacute;.</li></ul><ul><li>Strong knowledge of coffee beans, roasting profiles, milk steaming, and espresso extraction.</li></ul><ul><li>Skilled in latte art and customer engagement.</li></ul><ul><li>Familiar with manual brewing methods (optional): V60, CEMEX, AeroPress, etc.</li></ul><ul><li>Energetic, innovative, and detail-oriented.</li></ul><ul><li>Good communication skills and English proficiency.</li></ul><ul><li>Basic knowledge of hygiene standards and safety procedures.</li></ul>Key Responsibilities of Front of House Roles:Customer Service &amp; Hospitality:Greeting and welcoming guests.Taking orders and serving food and beverages.Responding to customer inquiries and requests.Ensuring customer satisfaction by resolving issues promptly.Providing a positive and comfortable dining experience.Operational Management:Managing staff schedules and ensuring adequate staffing levels.Overseeing daily operations and ensuring procedures are followed.Monitoring and handling cash and credit card transactions.Maintaining cleanliness and organization of the FOH area.Ensuring all areas meet safety and hygiene standards.Staff &amp; Communication:Training and mentoring new FOH staff members.Communicating effectively with both front and back-of-house teams.Fostering a positive and collaborative work environment.Common FOH Roles:Host/Hostess: Greets guests, manages reservations, and seats diners.Server/Waiter/Waitress: Takes orders, serves food and drinks, and provides table service.Bartender: Prepares and serves drinks.FOH Manager/Floor Manager: Oversees staff, operations, customer experience, and helps with hiring and training.Restaurant Service Staff: A more general role that can involve various tasks like cashiering, running food, and assisting guests.Job Types: Full-time, ContractPay: AED2,000.00 - AED2,500.00 per monthExperience:<ul><li>baking: 2 years (Required)</li></ul>

Barista/Waiter

Key Responsibilities:1. Visa &amp; Government Relations<ul><li>Initiate and follow up on visa applications for new staff and renewals.</li></ul><ul><li>Track document validity (passports, visas, IDs) and ensure timely renewals.</li></ul><ul><li>Handle visa cancellations and ensure clearance and exit procedures are completed.</li></ul><ul><li>Coordinate with external government bodies including the Ministry of Labour, TAMM, and ICP.</li></ul><ul><li>Operate the visa and Emirates ID machine for all processing tasks.</li></ul><ul><li>Handle all Daman/insurance-related applications including issuance, cancellation, claims, and refunds.</li></ul>2. Staff Attendance &amp; Compliance<ul><li>Monitor and validate daily staff attendance using punch-in/punch-out machine data.</li></ul><ul><li>Coordinate schedule changes and inform respective managers.</li></ul><ul><li>Prepare final approval reports for attendance and submit to the General Service Manager.</li></ul><ul><li>Update and validate sick leave certificates and ensure accurate records.</li></ul><ul><li>Maintain and update vacation schedules, and assist in planning annual leaves.</li></ul>3. HR Documentation &amp; Internal Communication<ul><li>Issue, file, and track warning letters, sick leaves, and HR memos.</li></ul><ul><li>Maintain updated employee files, ensuring all documentation is current and complete.</li></ul><ul><li>Coordinate directly with the Admin &amp; CEO and business owners on urgent HR, visa, or staff-related matters.</li></ul><ul><li>Review and manage passport holding logs, renewal tracking, and related follow-ups.</li></ul>4. Staff Training &amp; Development<ul><li>Prepare and schedule staff for Food Safety Training and EFST exams.</li></ul><ul><li>Maintain training records and ensure compliance with food safety regulations.</li></ul>5. Financial Admin &amp; Support<ul><li>Manage Visa and Mastercard machine coordination and reporting.</li></ul><ul><li>Assist in HR-related budgeting or staff costing reports when required.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li></ul><ul><li>3&ndash;5 years of relevant HR administrative experience, preferably in the F&amp;B or hospitality industry.</li></ul><ul><li>Strong knowledge of UAE labour laws, visa processes.</li></ul><ul><li>Proficiency in MS Office, time attendance systems, and documentation software.</li></ul><ul><li>Excellent organizational, communication, and follow-up skills.</li></ul><ul><li>Bilingual (Arabic and English) preferred.</li></ul>Key Competencies:<ul><li>Government Relations</li></ul><ul><li>HR Documentation &amp; Filing</li></ul><ul><li>Attendance &amp; Leave Management</li></ul><ul><li>Communication &amp; Coordination</li></ul><ul><li>Compliance &amp; Regulation Awareness</li></ul><ul><li>Confidentiality &amp; Integrity</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED3,000.00 - AED3,500.00 per month

HR Coordinator

Key Responsibilities:Core Accounting &amp; Finance Responsibilities1.	Prepaid Expenses Managemento	Monitor and record all prepaid accounts (rent, insurance, etc.)o	Perform monthly amortization and adjustments to match actual use.2.	Provisioning and Expense Accrualso	Record accurate provisions for utilities, salaries, and pending expenses.o	Review, adjust, and reverse provisions as actual bills are received.3.	Bank Reconciliationo	Conduct periodic reconciliation of all company bank accounts.o	Investigate any unmatched items or discrepancies.4.	Bank Transaction Entrieso	Post bank entries for transfers, payments, and deposits with complete documentation.o	Ensure correct categorization in ledgers.5.	Finance-Related Communicationso	Handle email queries from vendors, departments, and management.o	Ensure timely follow-ups and resolution of finance-related issues.6.	Purchase Reconciliation &amp; LPO Controlo	Match supplier invoices against LPOs and delivery notes.o	Provide final LPO approvals ensuring alignment with budget and internal policies.7.	Sales Reconciliationo	Reconcile POS data with bank deposits daily, weekly, and monthly.o	Analyse sales reports and flag any variances or unusual activity.8.	Deposit Entries Managemento	Record customer and sales-related deposits in the system with appropriate supporting records.9.	Utilities Payment &amp; Ledger Updateso	Ensure timely payment and accurate allocation of utility bills (electricity, water, gas, telecom, etc.)10.	VAT Preparation &amp; Filingo	Prepare and file VAT returns for all companies under the umbrella.o	Maintain accurate input/output VAT records and file on time to FTA.11.	Branch-Wise Profit &amp; Loss Reportingo	Prepare and maintain P&amp;L statements for each branch (truck and outlet).o	Provide analysis and commentary to management.12.	Payroll Finalization &amp; Approvalso	Review monthly payroll entries including allowances and deductions.o	Coordinate approvals and oversee final payroll submission.13.	Delegation and Review of Entrieso	Delegate transactional entries to the team, ensuring accuracy.o	Conduct periodic audits of ledger entries before final posting.14.	Delivery Aggregator Reconciliationo	Reconcile aggregator statements (Talabat, Deliveroo, Careem, etc.) with actual receipts.o	Investigate missing payments, overcharges, and penalties.15.	Financial Reporting to Managemento	Compile and present P&amp;L, cash flow, and balance sheets monthly/quarterly.o	Share insights and recommendations with CEO/Branch Managers/Owners.Digital Transformation &amp; Efficiency Targetso	Implement digital accounting workflows using cloud-based accounting software to reduce paperwork and manual errors.o	Automate reconciliations, payroll, and invoicing systems for faster processing and real-time visibility.o	Integrate POS, banking, and aggregator platforms into accounting software for direct imports and reduced human input.o	Maintain a digital document management system for invoices, receipts, and contracts with secure backup.Expense Control &amp; Financial Planning<ul><li>Monitor and evaluate cost centres to control overhead and operational expenses.</li></ul><ul><li>Collaborate with procurement and operations to ensure budget alignment.</li></ul><ul><li>Recommend cost-cutting strategies while maintaining operational efficiency.</li></ul><ul><li>Assist in forecasting and financial planning to support growth and expansion.</li></ul>______________Qualifications &amp; Skills:<ul><li>Bachelor's degree in Accounting, Finance, or related field (CA/CPA preferred)</li></ul><ul><li>Minimum 5+ years of accounting experience in F&amp;B or multi-unit retail</li></ul><ul><li>Proficiency in accounting software (e.g., Zoho Books, QuickBooks, Tally, or ERP)</li></ul><ul><li>Strong understanding of UAE VAT regulations</li></ul><ul><li>Excellent communication, analytical, and problem-solving skills</li></ul><ul><li>Ability to lead a small team and work under pressure in a dynamic environmentOnly Arabic Person</li></ul>Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per month

Senior Accounting Manager

Key Responsibilities and Tasks:<ul><li>Strategic Planning:Formulating and implementing operational strategies that align with the company's overall objectives.</li><li>Process Improvement:Identifying and implementing process improvements to enhance efficiency, reduce costs, and improve quality.</li><li>Team Management:Hiring, training, supervising, and motivating a team of employees to achieve operational goals.</li><li>Resource Management:Managing budgets, allocating resources, and optimizing the use of materials, equipment, and personnel.</li><li>Quality Control:Ensuring that products or services meet quality standards and that processes adhere to regulations and best practices.</li><li>Supply Chain Management:Overseeing inventory, coordinating with suppliers, and ensuring timely delivery of materials.</li><li>Performance Monitoring:Tracking key performance indicators (KPIs), analyzing data, and identifying areas for improvement.</li><li>Conflict Resolution:Addressing conflicts within the team and resolving issues with customers or suppliers.</li><li>Compliance:Ensuring adherence to company policies, safety regulations, and industry standards.</li><li>Communication:Effectively communicating with stakeholders, including employees, customers, and management.</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED5,000.00 - AED6,500.00 per month

Operations Manager

The Driver is responsible for the safe, timely, and efficient delivery of food items, sauces, packaging, and operational stock to all company food trucks across multiple brands. The role also includes transporting staff to interchange points, maintaining vehicle cleanliness, supporting truck relocation for events, and adhering to traffic and company safety protocols. The ideal candidate must be punctual, disciplined, presentable, and a strong team player committed to supporting day-to-day operations without disruption.Key Responsibilities:Delivery Operations &amp; Stock Handling:<ul><li>Deliver sauces, food items, and supplies to all 9 trucks (Harr &amp; Hloo, Crema, Knouf) as per daily schedules.</li><li>Ensure products are transported in safe and hygienic conditions (especially temperature-sensitive items).</li><li>Cross-check delivery lists and ensure all required items are delivered in full and on time.</li><li>Communicate delays or delivery issues immediately to the Store Manager.</li><li>Assist in physical loading/unloading of items at source and destination.</li><li>Maintain daily delivery logbook and checklists.</li></ul>Punctuality &amp; Staff Transfers:<ul><li>Report to the store on time daily as per assigned schedule.</li><li>Ensure staff drop-offs and pickups to/from truck locations and bus interchange points are done efficiently.</li><li>Be available for early or late shifts during events or high-demand days.</li></ul>Vehicle Cleanliness &amp; Upkeep:<ul><li>Clean the delivery truck daily (interior and exterior).</li><li>Keep the vehicle organized, free from clutter, and ready for operation.</li><li>Perform daily vehicle checks (fuel, tires, oil, coolant) and report any issues immediately.</li><li>Assist in minor maintenance coordination when required.</li></ul>Event &amp; Truck Relocation Support:<ul><li>Participate in the relocation of food trucks for events or brand activations.</li><li>Assist operationally during set-up and breakdown, including stock transport and placement.</li></ul>Appearance &amp; Professional Conduct:<ul><li>Always wear the full company uniform including proper shoes (mandatory).</li><li>Maintain good personal hygiene and a clean, respectful appearance.</li><li>Communicate respectfully with colleagues, managers, and truck staff.</li></ul>Driving Safety &amp; Regulations:<ul><li>Drive safely at all times and follow UAE traffic laws and company driving policies.</li><li>Avoid fines, speeding, and risky behaviour that may result in delays or food damage.</li><li>All fines due to driver negligence (e.g., traffic violations, rash driving) will be the driver&rsquo;s responsibility.</li><li>In case of accidents, follow reporting procedures immediately.</li></ul>Skills &amp; Qualifications:<ul><li>Valid UAE manual driving license (with minimum 2 years of experience).</li><li>Proven experience in delivery or logistics roles, preferably in F&amp;B or catering.</li><li>Basic knowledge of vehicle maintenance and hygiene standards.</li><li>Ability to read and follow delivery sheets or app-based dispatch systems.</li><li>Good physical stamina for loading and unloading.</li><li>Familiar with major roads and areas across Abu Dhabi and nearby regions.</li><li>Strong sense of responsibility, time management, and discipline.</li></ul>Working Conditions:<ul><li>Shift-based work schedule, including weekends and holidays.</li><li>Work involves driving, lifting, cleaning, and assisting in outdoor environments.</li><li>Company accommodation is provided, and attendance/punctuality will be strictly monitored.</li></ul>Job Type: Full-timePay: AED1,800.00 - AED2,000.00 per month

Driver