Qureos Mentor

Crescent Hotels & Resorts

Crescent Hotels & Resorts is a leading third-party hotel management company recognized for its commitment to excellence in hotel operations, profitability, and guest service. With a hands-on approach, the company manages upper upscale full-service and luxury hotels and resorts across the US and Canada, including properties under premier brands like Marriott, Hilton, and Hyatt. Crescent is dedicated to fostering a positive work environment and seeks innovative individuals who thrive in a results-driven culture, ensuring exceptional service for guests and satisfaction for associates.

<div>
 
 
 ESSENTIAL JOB FUNCTIONS
 
 
 :
 
 
 
 
 1 - Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
 
 
 2 - Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
 
 
 3 - Maintain proper set-up of dining room.
 
 
 4 - Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
 
 
 5 - Comply with attendance rules and be available to work on a regular basis.
 
 
 6 - Perform any other job related duties as assigned.
 
 
 
 
 REQUIRED SKILLS AND ABILITIES:
 
 
 
 
 Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to &ldquo;pitch-in&rdquo; and help co- workers with their job duties and be a team player. Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. Ability to remember, recite and promote the variety of menu items. Ability to move throughout a crowded room to seat guests. Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to establish and maintain effective working relationships with associates, customers and patrons.
 
 
 The pay rate for this role in NY is $18.00 to $20.00 per hour.
 
 
 
 Experience
 
 
 
 Preferred
 
 
 <ul>
 <li>
 Customer service experience
 
 
 </li>
 </ul>
 Behaviors
 
 
 
 Preferred
 
 
 
 <ul>
 <li>
 Enthusiastic: Shows intense and eager enjoyment and interest
 </li>
 <li>
 Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
 
 
 </li>
 </ul>
 Motivations
 
 
 
 Preferred
 
 
 
 <ul>
 <li>
 Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
 </li>
 <li>
 Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
 
 
 </li>
 </ul>
 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
</div>

Host-Hostess

<div>
 
 Responsibilities
 
 
 
 As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
 </li>
 <li>
 Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
 </li>
 <li>
 Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
 </li>
 <li>
 Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
 </li>
 <li>
 Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
 </li>
 <li>
 Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
 </li>
 <li>
 Receive, input, retrieve and relay messages to guests
 </li>
 <li>
 Must be able to work a flexible schedule that includes night, holidays and weekends
 
 
 </li>
 </ul>
 
 Note
 
 
 
 Front Desk Agent Experience preferred
 
 
 This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate&rsquo;s supervisor.
 
 
 Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an &ldquo;at will&rdquo; associate.
 
 
 <ul>
 <li>
 Benefits
 </li>
 <li>
 Free Parking
 </li>
 <li>
 Matching 401-K
 </li>
 <li>
 Room Discounts
 
 
 </li>
 </ul>
 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
</div>

Front Desk Agent

<div>
 JOB OVERVIEW: Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assist room attendants in order to maintain Crescent&rsquo;s high standards of quality.
 
 
 REPORTS TO: Executive Housekeeper
 
 
 
 Essential Job Functions
 
 
 
 <ul>
 <li>
 Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
 </li>
 <li>
 Empty room attendant carts of soiled linen and trash.
 </li>
 <li>
 Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
 </li>
 <li>
 Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
 </li>
 <li>
 Flip mattresses and move furniture as assigned by supervisor.
 </li>
 <li>
 Comply with attendance rules and be available to work on a regular basis.
 </li>
 <li>
 Perform any other job related duties as assigned.
 
 
 </li>
 </ul>
 
 Required Skills And Abilities
 
 
 
 Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to &ldquo;pitch-in&rdquo; and help co- workers with their job duties and be a team player. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs. Ability to comprehend and follow instructions from supervisor
 
 
 PERFORMANCE STANDARDS
 
 
 
 Customer Satisfaction
 
 
 
 Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
 
 
 
 Work Habits
 
 
 
 In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
 
 
 
 Safety &amp; Security
 
 
 
 The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
 
 
 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
</div>

Floor Houseperson

<div>
 At Crescent Hotels &amp; Resorts, we are a team of hospitality professionals that are deeply connected to &amp; proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health &amp; wellness programs, best in class learning and development or our travel discounts that &lsquo;feed your inner explorer&rsquo;, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
 
 
 The DoubleTree by Hilton Tulsa Downtown is a premier full-service hotel located in the heart of downtown Tulsa. Connected to the Cox Business Convention Center via a Sky bridge, our hotel offers 411 stylish guest rooms, over 24,000 square feet of flexible meeting space and exceptional dining options.
 
 
 We are looking for our next great team member to join us on our Front Office team.
 
 
 <ul>
 <li>
 Highly competitive wages
 </li>
 <li>
 An exceptional benefit plan for eligible associates &amp; your family members
 </li>
 <li>
 401K matching program for eligible associates
 </li>
 <li>
 Flexible scheduling to allow you to focus on what is important to you
 </li>
 <li>
 Discounts with our Crescent managed properties in North America for you &amp; your family members.
 </li>
 <li>
 Hotel Room discounts at Hilton brand properties worldwide
 
 
 </li>
 </ul>
 
 Here Is What You Will Be Doing Each Day
 
 
 
 As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
 
 
 Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
 
 
 
 Does this sound like you?
 
 
 
 You have prior experience as a Front Desk Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety
 
 
 of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Hilton brand experience a plus.
 
 
 
 Our Differences Are What Make Us Great
 
 
 
 At Crescent Hotels &amp; Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That&rsquo;s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
 
 
 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
</div>

Front Desk Agent - Part-Time

<div>
 
 Responsibilities
 
 
 
 As a Guest Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel&rsquo;s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
 </li>
 <li>
 Change and replenish bed linens, towels and guest amenities, as needed
 </li>
 <li>
 Perform deep cleaning tasks, as needed
 </li>
 <li>
 Stock, maintain and transport housekeeping supply cart on a daily basis
 </li>
 <li>
 Dispose of trash and recyclables
 </li>
 <li>
 Respond to special guest requests in a timely, friendly and efficient manner
 </li>
 <li>
 Perform guest turn down service, as needed
 
 
 </li>
 </ul>
 
 Note
 
 
 
 This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate&rsquo;s supervisor.
 
 
 Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an &ldquo;at will&rdquo; associate.
 
 
 Behaviors
 
 
 
 Required
 
 
 
 <ul>
 <li>
 Team Player: Works well as a member of a group
 
 
 </li>
 </ul>
 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
</div>

Guest Room Attendant

<div>
 Find the right balance of inspiration and wellness in the heart of Mississippi&rsquo;s capital city at The Westin Jackson. Our hotel in downtown Jackson, MS boasts a prime location within walking distance of the Mississippi Museum of Art, Federal Courthouse, Planetarium and the historic music and arts theatre, Thalia Mara Hall. Our convenient location makes us a favorite for business and leisure travelers alike, with The Jackson Convention Complex and Mississippi Coliseum just moments away.
 
 
 At Crescent Hotels &amp; Resorts, we are a team of hospitality professionals that are deeply connected to &amp; proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
 
 
 We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health &amp; wellness programs, best in class learning and development or our travel discounts that &lsquo;feed your inner explorer&rsquo;, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright
 
 
 We Are Looking For Our Next Great Team Member To Join Us On Our Rooms Department Team. We Are Committed To Providing You With
 
 
 <ul>
 <li>
 Highly competitive wages.
 </li>
 <li>
 Exceptional health benefits plan for eligible associates &amp; your family members.
 </li>
 <li>
 401K matching program for eligible associates.
 </li>
 <li>
 Discounts with our Crescent managed properties in North America for you &amp; your family members.
 </li>
 <li>
 Hotel Room Discounts at Marriott branded properties worldwide.
 </li>
 <li>
 Free Meals
 </li>
 <li>
 Free Parking
 
 
 </li>
 </ul>
 What will I be doing?
 
 
 
 Responsibilities
 
 
 
 As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel&rsquo;s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
 </li>
 <li>
 Change and replenish bed linens, towels and guest amenities, as needed
 </li>
 <li>
 Perform deep cleaning tasks, as needed
 </li>
 <li>
 Stock, maintain and transport housekeeping supply cart on a daily basis
 </li>
 <li>
 Dispose of trash and recyclables
 </li>
 <li>
 Respond to special guest requests in a timely, friendly and efficient manner
 </li>
 <li>
 Perform guest turn down service, as needed
 
 
 </li>
 </ul>
 
 Note
 
 
 
 This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate&rsquo;s supervisor.
 
 
 Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an &ldquo;at will&rdquo; associate.
 
 
 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
</div>

<div>At Crescent Hotels &amp; Resorts, we are a team of hospitality professionals that are deeply connected to &amp; proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health &amp; wellness programs, best in class learning and development or our travel discounts that &lsquo;feed your inner explorer&rsquo;, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Opened in November 2024, the8 brand new Courtyard/Residence Inn by Marriott Poplar Creek Complex is looking for our next great team members to join us on our Food and Beverage Team. We are committed to providing you with:
<ul>
<li>Highly competitive wages</li>
<li>An exceptional benefit plan for eligible associates &amp; your family members</li>
<li>401K matching program for eligible associates</li>
<li>Flexible scheduling to allow you to focus on what is important to you</li>
<li> Discounts with our Crescent managed properties in North America for you &amp; your family 
 members. Discounts at Marriott brand properties worldwide</li>
</ul>
Here is what you will be doing each day:

In this role, you will serve beverages and/or food to the guests in a friendly, courteous, and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the bar. You will maintain proper and adequate set-up of the bar, which includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. You will be responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greeting guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixing, garnishing and presenting drinks using standard ingredient recipes and practicing prudent portion control. Handling of all cash and credit card transactions using the point of sale to create a check for each guest to maintain accountability of all beverages served.

Does this sound like you?

You have at least 6 months of experience as a Bartender and have your food handler and TIPS certification (or equivalent). You have a passion for our industry and you take pride in providing our guests with superior customer service and memorable experiences. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.

Our differences are what make us great:

At Crescent Hotels &amp; Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That&rsquo;s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.</div>

Part-time Restaurant PM Bartender/Server

Join Crescent Hotels & Resorts and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Crescent Hotels & Resorts

About Company

Host-Hostess

Front Desk Agent

Floor Houseperson

Front Desk Agent - Part-Time

Guest Room Attendant

Guest Room Attendant

Part-time Restaurant PM Bartender/Server