Qureos Mentor

Crestline Hotels & Resorts

Crestline Hotels & Resorts is a leading independent hotel management company in the United States, managing 120 hotels with nearly 17,000 rooms across 25 states and the District of Columbia. The company specializes in providing end-to-end excellence in hospitality management, operating both independently and under well-known brands such as Marriott, Hilton, Hyatt, and IHG. With a focus on quality properties and operational excellence, Crestline is dedicated to creating long-term value for owners, investors, and teams.

<div>Overview:
The Accounting Manager will supervise Payroll, Accounts Receivable, Accounts Payable, Cashier and Income Audit. They will report to the Director of Finance and supervise the daily operations ensuring compliance with the Company's SOPs and LSOPs, GAAP and all federal, state, and local laws and regulations. This position requires the candidate to analyze and reconcile all general ledger accounts and bank statements to ensure financial information is readily available and accurate. The Accounting Manager will assist in the preparation of the annual budget, forecast, taxes and other financial reports. They will also train, monitor and coordinate the implementation and maintenance of financial controls and information flow to other departments. They will ensure smooth operation by resolving issues in the accounting systems. 
Key Duties &amp; Responsibilities:
<ul><li>Maintains accurate daily revenue figures and ensures revenues are reported daily to Crestline Hotels &amp; Resorts.</li><li>
Maintains current knowledge of all accounting systems, ensures that training, updates, and preventive maintenance happens on a routine basis.</li><li>
Facilitates monthly guest ledger and city ledger adjustments and charges on a journal entry for General Ledger posting. Ensures accuracy by verifying ledger balances daily.</li><li>
Handles all office supply orders, maintaining ample supply and controlling costs.</li><li>
Assists in all inventory and price verifications reviewed monthly.</li><li>
Maintains working knowledge of Accounts Receivable, Accounts Payable, Income Audit and Payroll.</li><li>
Reviews all guest ledger accounts to insure accounts are being maintained.</li><li>
Prepares and facilitates training, reviews, raps, schedules, meetings, and associate satisfaction for all associates.</li><li>
Assists in monthly accrual meetings with department managers.</li><li>
Verifies monthly revenue reports and assists in all month-end entries.</li><li>
Attends all staff meetings and in-house training classes.</li><li>
Assists Controller in preparation of profit and loss statements.</li><li>
Maintains positive working relations between accounting and all other hotel associates/managers. Insures department confidentiality.</li><li>
Assists in monthly communication to owners and management companies.</li><li>
Ensures continual open communication with Controller, ensuring all areas of department maintained.</li><li>
Facilitates monthly bank reconciliation.</li><li>
Facilitates balances and reports all taxes in accordance with state and federal guidelines.</li><li>
Responsible for knowing and abiding by all department, Crestline and hotel policies and procedures.</li></ul>
Education and Experience:<ul><li>
Bachelor's degree in Accounting is preferred; or 5 Years Work Equivalent</li><li>
2 -3 years of experience related to Accounting/Finance. Computer skills required. Familiarity with Microsoft Office preferred, Excel required. Experience with hotel information systems is required</li></ul> 
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 
 
Brand: The Hoya Hotel at Georgetown
 
Address: 3800 Reservoir Rd Nw Washington, DC - 20007
 
Property Description: The Hoya Hotel at Georgetown
 
Property Number: 625</div>

Accounting Manager

<div><div>Elevate Guest Experiences as Our Next Restaurant Supervisor at Hyatt House Virginia Beach Oceanfront!</div><div>
We are seeking a passionate and service-driven Full-Time Restaurant Supervisor to lead daily operations and deliver memorable dining experiences within our hotel.</div><div>
This role is perfect for a hospitality professional who thrives in a fast-paced environment and is committed to excellence, team leadership, and guest satisfaction.</div> 
Overview:
The Restaurant Supervisor assists in overseeing the restaurant, room service, and club room operations to provide good quality service, food and beverage presentation and guest experience. 
Key Duties &amp; Responsibilities:
<ul><li>Train workers in food preparation, and in service, sanitation, and safety procedures.</li><li>
Compile and balance cash receipts at the end of the day or shift.</li><li>
Perform various financial activities such as cash handling, deposit preparation, and payroll.</li><li>
Supervise and participate in kitchen and dining area cleaning activities.</li><li>
Resolve customer complaints regarding food service.</li><li>
Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.</li><li>
Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.</li><li>
Observe and evaluate workers and work procedures to ensure quality standards and service, and participate in disciplinary documentations.</li><li>
Specify production and time sequences and workstation and equipment arrangements.</li><li>
Forecast staff, equipment, and supply requirements based on business demand.</li><li>
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.</li><li>
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.</li><li>
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.</li><li>
Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.</li><li>
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.</li><li>
Record production, operational, and personnel data on specified forms.</li><li>
Develop equipment maintenance schedules and arrange for repairs.</li><li>
Greet and seat guests, and present menus and wine lists.</li><li>
Schedule parties and take reservations.</li><li>
Present bills and accept payments.</li><li>
Resolve customer complaints regarding food service. Develop equipment maintenance schedules and arrange for repairs.</li></ul>
Education and Experience:<ul><li>
High school diploma or GED plus 1 year of related experience; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities.</li><li>
Minimum 21 years of age to serve alcoholic beverages.</li><li>
2 years experience as Restaurant Supervisor.</li><li>
Must have good understanding of the English language and previous guest/customer relations training.</li><li>
Certification of previous training in liquor, wine and food service preferred.</li><li>
Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.</li></ul> 
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 
 
Brand: Hyatt House Virginia Beach Oceanfront
 
Address: 2705 Atlantic Avenue Virginia Beach, VA - 23451
 
Property Description: Hyatt House Virginia Beach Oceanfront
 
Property Number: 139</div>

Restaurant A Supervisor

<div>Overview:
The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making, and confirming reservations, and presenting statements to and collecting payments from departing guests. 
Key Duties &amp; Responsibilities:
<ul><li>Greet, register, and assign rooms to guests of hotels.</li><li>
Verify customers' credit and establish how the customer will pay for the accommodation.</li><li>
Contact housekeeping or maintenance staff when guests report problems.</li><li>
Make and confirm reservations.</li><li>
Issue room keys and escort instructions to bellhops.</li><li>
Keep records of room availability and guests' accounts, manually or using computers.</li><li>
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.</li><li>
Compute bills, collect payments, and make change for guests.</li><li>
Record guest comments or complaints, referring customers to managers as necessary.</li><li>
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.</li><li>
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.</li><li>
Plan, schedule or supervise the work of other employees.</li><li>
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.</li><li>
Responsible for assisting guests with check-in and check-out, plus all special requests for services or information, in accordance with SOP's.</li><li>
Assists in training of new associates and maintains constant training of agents as cashiers.</li><li>
Ensures all members of the staff are completely familiar with all hotel emergency procedures.</li><li>
Works with desk agents to balance at end of shift and ensures completion of shift checklist.</li><li>
Smiles and greets all guests immediately in a gracious and professional manner; handles all guest questions and problems within empowerment guidelines.</li></ul> 
Education and Experience:<ul><li>
High School Graduate or General Education Degree (GED).</li><li>
Two (2) to three (3) years of supervisory experience preferred, with at least one year experience at the front desk.</li><li>
Basic computer skills required.</li></ul> 
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 
 
 
Brand: Georgia Tech Hotel &amp; Conference Center
 
Address: 800 Spring Street, NW Atlanta, GA - 30308
 
Property Description: Georgia Tech Hotel &amp; Conference Center
 
Property Number: 617</div>

Front Desk Supervisor

<div>
 We are looking for a professional, energetic
 
 Housekeeping Aide.
 
 They will have the goal of daily creating a clean and orderly environment for guests, which in turn will directly strengthen the reputation of the
 
 Courtyard by Marriott Carolina Beach Oceanfront
 
 Hotel, managed by Crestline Hotels &amp; Resorts.
 
 
 This is an evening shift position.
 
 
 
 Overview
 
 
 
 The Housekeeping Aide cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. He/she will provide linen supplies for Room Attendants and stock floor closets. He/she delivers and retrieves items requested by guests and Floor Supervisor.
 
 
 
 Potential Career Paths
 
 
 
 Housekeeping Supervisor &ndash; Housekeeping Manager &ndash; Operations Manager &ndash; Assistant General Manager &ndash; General Manager &ndash; Area Vice President of Operations
 
 
 
 Key Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Check assigned floor closets and complete linen requisition to replenish linen supplies.
 </li>
 <li>
 Stock linen carts with linen and supplies. Transport linen carts to appropriate floor closets and stock according to diagram.
 </li>
 <li>
 Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
 </li>
 <li>
 Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
 </li>
 <li>
 Remove all dirty glassware from assigned Room Attendants' carts and closets. Transport to Stewarding. Return clean and capped glasses to floor closets in racks.
 </li>
 <li>
 Clean designated areas with proper chemicals, tools, and equipment
 </li>
 <li>
 Wipe down all surfaces of vending machines, ice machines, laundry machines/counters/shelves.
 </li>
 <li>
 Ensure that nothing is stored in stairwells.
 </li>
 <li>
 Transport any Room Service trays/items in guest hallways to service elevator landings.
 </li>
 <li>
 Check under furniture for debris and remove if present.
 </li>
 <li>
 Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor.
 </li>
 <li>
 Dust and polish all woodwork.
 </li>
 <li>
 Remove all dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions.
 </li>
 <li>
 Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
 </li>
 <li>
 Clean all lamps, light fixtures, and light switches; check for proper working condition.
 </li>
 <li>
 Remove dust, spots and smears from windows, frames, and ledges; wash windows as assigned.
 </li>
 <li>
 Remove dust, grease and smears from house/public phones and reposition properly.
 </li>
 <li>
 Remove dust on drapes weekly and realign to correct position daily.
 </li>
 <li>
 Inspect condition of planters and plants; remove debris, polish planters.
 </li>
 <li>
 Remove dust, dirt, marks and fingerprints from doors and door frames.
 </li>
 <li>
 Remove stains, scuff marks, and dust from baseboards, ledges, and corners.
 </li>
 <li>
 Polish all brass surfaces.
 </li>
 <li>
 Empty trash containers, ashtrays and ash urns in public areas.
 </li>
 <li>
 Remove trash; debris and cobwebs from balconies/patios.
 </li>
 <li>
 Empty vacuum cleaner bags, replace and clean machines.
 </li>
 <li>
 Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
 </li>
 <li>
 Transport guest laundry and dry cleaning to correct guest rooms.
 </li>
 <li>
 Handle guest requests for shoeshines as assigned; retrieve shoes from guest room, shine shoes and return to guest room.
 </li>
 <li>
 Report any damages or maintenance problems to the Supervisor.
 </li>
 <li>
 Turn over any lost and found items to the Supervisor.
 </li>
 <li>
 Ensure security of guest room access and hotel property.
 </li>
 <li>
 Make up cribs and rollaway beds; transport to designated rooms.
 </li>
 <li>
 Turn mattress and box springs according to rotation schedule.
 </li>
 <li>
 Stock Housekeeping department supplies.
 </li>
 <li>
 Assist Lobby Attendant as assigned.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Some high school education preferred.
 </li>
 <li>
 No prior experience required.
 
 
 </li>
 </ul>
 
 Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
 
</div>

Housekeeping Aide

<div>
 Hampton Inn Convention Center is seeking a Part Time Front Desk to join the team.
 
 
 
 Overview
 
 
 
 The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
 
 
 
 Potential Career Paths
 
 
 
 Front Desk Supervisor &ndash; Front Desk Manager &ndash; Front Office Manager - Operations Manager-Assistant General Manager &ndash; General Manager &ndash;Area Vice President of Operations
 
 
 
 Key Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Resolve guest complaints, ensuring guest satisfaction.
 </li>
 <li>
 Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
 </li>
 <li>
 Maintain positive guest relations at all times.
 </li>
 <li>
 Resolve guest complaints, ensuring guest satisfaction.
 </li>
 <li>
 Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
 </li>
 <li>
 Obtain assigned bank and ensure accuracy of contracted monies.
 </li>
 <li>
 Keep bank secure at all times.
 </li>
 <li>
 Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
 </li>
 <li>
 Process all guest check-ins.
 </li>
 <li>
 Verify registration card information with the guest.
 </li>
 <li>
 Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
 </li>
 <li>
 Direct Bell Person to escort guest and transport their luggage to the room.
 </li>
 <li>
 Handle overbooked or walked in guests.
 </li>
 <li>
 Accept and record wake-up call requests.
 </li>
 <li>
 Monitor, send and distribute guest faxes.
 </li>
 <li>
 Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
 </li>
 <li>
 Resolve discrepancies on the room status report with Housekeeping.
 </li>
 <li>
 Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
 </li>
 <li>
 Process all check-outs.
 </li>
 <li>
 Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High School Graduate or General Education Degree (GED).
 </li>
 <li>
 One year previous experience in a similar position in a hotel.
 </li>
 <li>
 Basic computer skills required.
 
 
 </li>
 </ul>
 
 Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
 
</div>

Front Desk Agent

<div>Pay Range- $15.00 - $16.00
Looking for positive and polite canditate to serve guests as part of their role. 
Overview:
The Breakfast Attendant sets up the dining area for daily meals. Ensures side work is complete prior to meal service and prior to leaving for the day. Prepares deli items, salad bar, and other items as designated by supervisor, following approved recipes. Ensures food is of proper quality. Maintains cleanliness and sanitation of all work surface areas, food service areas, coolers, tables, counters, chairs, and floor. Follows the &quot;clean as you always go policy. Monitors associate food use and tallies meals consumed. 
Potential Career Paths:
F&amp;B Supervisor F&amp;B Manager Director of Food and Beverage-Director of Operations General Manager - VP of Food &amp; Beverage 
Key Duties &amp; Responsibilities:
<ul><li>Maintain complete knowledge of a) Hours of operation and proper table set -ups for the dining area. b) Expected number of meals to be served. c) Safety and sanitation requirements. d) Proper storage procedures. Complete opening duties as assigned: a) Check quality and amount of all breakfast stock and supplies using checklist. b) Requisition necessary supplies according to standard. c) Transport supplies and equipment to the dining area. d) Prepare and set up all condiments and non-alcoholic beverages. e) Stock designated supply of silverware, glassware, chinaware, utensils, tools, and other equipment for service. f) Inspect cleanliness and condition of tables and service areas; rectify any deficiencies. g) Set tables. h) Set up and prepare the service line/areas. i)</li><li>
Ensure that all equipment is in working order and clean; rectify any deficiencies and report maintenance problems to the manager or purchaser. Receive food from Kitchen and place in designated holding areas at specified temperatures.</li><li>
Defrost food, clean, and prepare produce as assigned.</li><li>
Maintain supply levels of stock, food, and non-alcoholic beverages to designated amounts throughout scheduled hours of operation.</li><li>
Monitor and maintain the quality of all food and cleanliness on service lines.</li><li>
Anticipate usage levels and report food replenishment needs to the Kitchen on a timely basis.</li><li>
Obtain replacements for 86'd items as directed by the Kitchen.</li><li>
Greet and serve meals to hotel employees.</li><li>
Remove soiled trays and wares from the dining tables and separate items at breakdown station.</li><li>
Wipe dining tables clean and replenish tabletop condiments throughout the shift.</li><li>
Clean up spills immediately.</li><li>
Breakdown all goods.</li><li>
 Return unused food to designated areas and store.</li><li>
Clean and sanitize service lines, beverage dispensing equipment and other equipment, following procedures.</li><li>
Restock stations for next meal period.</li><li>
Complete closing side duties as assigned.</li><li>
 Clean and organize supply/storage closets.</li><li>
Report any equipment damages, safety hazards, maintenance problems and personnel problems to the Manager.</li><li>
 Legibly document pertinent information in the logbook.</li><li>
Sweep and mop the floor.</li></ul> 
Education and Experience:<ul><li>
Must have good understanding of the English language.</li></ul> 
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 
 
Brand: Hilton Garden Inn/Homewood Suites Baltimore
 
Address: 625 S. President Street Baltimore, MD - 21202
 
Property Description: Hilton Garden Inn/Homewood Suites Baltimore
 
Property Number: 122</div>

Breakfast Attendant

<div>Banquet Bartender needed
Seasonal -PT $18.00 plus service charge tip out
Schedule requires flexibility, weekends and holidays.
Includes set-up duties and breakdown duties of event not just your bar area. 
Overview:
The Banquet Bartender will mix and serve drinks to guest in accordance with hotel standards of food and beverage quality, presentation, sanitation, and warm hospitality. 
 
Key Duties &amp; Responsibilities:
<ul><li>Collect money for drinks.</li><li>
Check identification of customers to verify age requirements for purchase of alcohol.</li><li>
Clean glasses, utensils, and bar equipment.</li><li>
Balance cash receipts.</li><li>
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons.</li><li>
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.</li><li>
Serve wine and bottled or draft beer.</li><li>
Take beverage orders from serving staff or directly from patrons.</li><li>
Clean bars, work areas, and tables.</li><li>
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.</li><li>
Slice and pit fruit for garnishing drinks.</li><li>
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.</li><li>
Arrange bottles and glasses to make attractive displays.</li><li>
Plan, organize, and control the operations of a cocktail lounge or bar.</li><li>
Order or requisition liquors and supplies.</li><li>
Prepare all drink orders for guests according to specified recipes.</li><li>
Maintain complete knowledge of P.O.S. and manual systems.</li></ul>
Education and Experience:<ul><li>
High School Graduate or General Education Degree (GED): Preferred.</li><li>
Experience in Bartending as Bartender or Barback.</li><li>
Minimum of 21 years of age to serve alcoholic beverages.</li><li>
1 year experience as a Bartender or Barback.</li><li>
Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.</li><li>
Must have good understanding of the English language.</li><li>
Good written and verbal communication skills.</li><li>
Provide excellent customer service and maintain a professional demeanor.</li><li>
Compute basic arithmetic.</li><li>
Knowledge of various drink recipes and beverage service standards.</li></ul> 
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 
 
Brand: The Golden Hotel Ascend Collection
 
Address: 800 Eleventh Street Golden, CO - 80401
 
Property Description: The Golden Hotel Ascend Collection
 
Property Number: 198</div>

Banquet Bartender

Join Crestline Hotels & Resorts and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.