Qureos Mentor

CrewBloom

The Sales Operations Specialist is responsible for optimizing the efficiency and effectiveness of the sales team by managing processes, systems, reporting, and tools. This role acts as the operational backbone of the sales organization, ensuring smooth execution, data accuracy, and strategic insights that drive revenue growth.
 
RESPONSIBILITIES
 
Operational Audits & Cross-Functional Collaboration: 
<ul>
<li>Conduct comprehensive audits to identify operational bottlenecks, workflow gaps, and process inefficiencies across the revenue engine.</li>
<li>Collaborate with Success and Marketing teams to gather data, validate insights, and develop an understanding of current processes.</li>
<li>Prioritize projects and improvement opportunities using data analysis, revenue impact, and overall team health indicators.</li>
</ul>
Process Improvement & Scalability: 
<ul>
<li>Implement strategic initiatives that enhance processes, elevate workflow efficiency, and drive continuous improvement.</li>
<li>Identify, design, and deploy scalable processes that increase sales productivity and support organizational growth.</li>
<li>Maintain clear documentation of all processes, optimizations, and automation solutions to ensure visibility and consistency.</li>
</ul>
Automation, Systems, and Tools Management: 
<ul>
<li>Evaluate and recommend opportunities for process automation, leveraging HubSpot and other productivity tools.</li>
<li>Own the creation, optimization, and maintenance of all HubSpot dashboards, reports, and workflows to ensure data accuracy and accessibility.</li>
<li>Regularly audit hub to ensure proper usage, data hygiene, and alignment with operational standards.</li>
<li>Evaluate, implement, and train teams on new tools, systems, and automation platforms to support efficiency at scale.</li>
<li>Ensure sales teams have the tools, resources, and leads required to achieve monthly goals.</li>
</ul>
Forecasting, Pipeline Management & Performance Measurement: 
<ul>
<li>Support forecasting, pipeline analysis, and strategic planning by providing accurate reporting and actionable insights.</li>
<li>Establish and maintain clearly defined team goals, KPIs, and a robust MQL pipeline to ensure targets are consistently exceeded.</li>
<li>Continuously collaborate with Marketing to refine and optimize the lead-to-paid process.</li>
</ul>
Stakeholder Communication & Alignment: 
<ul>
<li>Serve as a key liaison between Sales and internal stakeholders to ensure alignment on processes, systems, and strategic priorities.</li>
<li>Present outcomes, insights, forecasts, and recommendations to stakeholders regularly to inform decision-making and drive revenue performance.</li>
</ul>
Requirements: 
<ul>
<li>Proven ability to identify operational bottlenecks and inefficiencies, and implement strategic initiatives for process improvement and workflow enrichment.</li>
<li>Strong capability in conducting data gathering, pipeline analysis, forecasting, and prioritizing projects based on data analysis and revenue impact.</li>
<li>Expertise in managing and maintaining HubSpot (dashboards, reports) and other sales tools/automation platforms.</li>
<li>Skill in creating and maintaining detailed documentation of processes, improvements, and automation solutions.</li>
</ul>
Minimum Technical and Work Environment Requirements: 
<ul>
<li>Internet Connection:</li>
<li>Primary internet connection with a minimum speed of 15 Mbps.</li>
<li>Backup internet connection with at least 10 Mbps.</li>
<li>Backup connection must be capable of supporting work during a power outage.</li>
<li>Primary Device:</li>
<li>Desktop or laptop equipped with at least:</li>
<li>Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.</li>
<li>A minimum of 8 GB RAM.</li>
<li>Backup Device:</li>
<li>Must meet or exceed the performance of an Intel Core i3 processor.</li>
<li>Must be functional during power interruptions.</li>
<li>A functioning webcam.</li>
<li>A noise-canceling USB headset.</li>
<li>A quiet, dedicated home office space.</li>
<li>Peripherals and Workspace: A smartphone for communication and verification purposes.</li>
</ul>
Benefits: 
<ul>
<li>Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.</li>
<li>Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.</li>
<li>Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.</li>
<li>Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.</li>
<li>Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.</li>
<li>Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.</li>
</ul>

Sales Operations Specialist

The 3PL Track and Trace Specialist is responsible for managing and coordinating freight movements between shippers, carriers, and receivers. This role ensures all loads are picked up and delivered on time, providing exceptional service and communication to customers and partners. The position plays a key role in maintaining smooth daily operations within a third-party logistics (3PL) environment.
 
Key Responsibilities: 
<ul>
<li>Coordinate transportation of shipments from pickup to delivery, ensuring on-time performance.</li>
<li>Build and maintain relationships with carriers, drivers, and customers to ensure reliable service.</li>
<li>Negotiate rates and secure carrier capacity to move freight efficiently and profitably.</li>
<li>Monitor shipments through TMS and GPS tracking systems; provide proactive updates to clients.</li>
<li>Resolve issues such as delays, re-routes, or accessorial charges quickly and professionally.</li>
<li>Verify and process documentation including BOLs, rate confirmations, and proof of delivery.</li>
<li>Collaborate with internal teams to meet service standards and operational goals.</li>
<li>Ensure compliance with company policies, DOT regulations, and customer requirements.</li>
</ul>
Requirements: 
<ul>
<li>1–3 years of experience in 3PL, freight brokerage, or trucking operations preferred.</li>
<li>Strong understanding of transportation, logistics, and supply chain management.</li>
<li>Excellent negotiation, communication, and customer service skills.</li>
<li>Ability to multitask, prioritize, and problem-solve in a fast-paced environment.</li>
<li>Experience using TMS software, Microsoft Office, or Google Workspace.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Performance Indicators (KPIs):</li>
<li>On-time pickup and delivery percentage.</li>
<li>Carrier and customer satisfaction.</li>
<li>Load profitability.</li>
<li>Response and issue resolution time.</li>
<li>Data and documentation accuracy.</li>
</ul>
Minimum Technical and Work Environment Requirements: 
<ul>
<li>Internet Connection:</li>
<li>Primary internet connection with a minimum speed of 15 Mbps.</li>
<li>Backup internet connection with at least 10 Mbps.</li>
<li>Backup connection must be capable of supporting work during a power outage.</li>
<li>Primary Device:</li>
<li>Desktop or laptop equipped with at least:</li>
<li>Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.</li>
<li>A minimum of 8 GB RAM.</li>
<li>Backup Device:</li>
<li>Must meet or exceed the performance of an Intel Core i3 processor.</li>
<li>Must be functional during power interruptions.</li>
<li>A functioning webcam.</li>
<li>A noise-canceling USB headset.</li>
<li>A quiet, dedicated home office space.</li>
<li>Peripherals and Workspace: A smartphone for communication and verification purposes.</li>
</ul>
Benefits: 
<ul>
<li>Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.</li>
<li>Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.</li>
<li>Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.</li>
<li>Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.</li>
<li>Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.</li>
<li>Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.</li>
</ul>

Track and Trace Specialist

Description
 As a Quality Assurance (QA) Engineer, you will be responsible for safeguarding the quality and functionality of our platforms. You will design and execute thorough testing processes, document results with precision, and collaborate with developers to ensure issues are resolved before deployment. Your work directly impacts the smooth daily operations of our business and the experience of every user.
 
Job Responsibilities
 <ul>
<li>Platform Testing & Quality Control</li>
<li>Perform thorough manual testing of related systems</li>
<li>Conduct regression, smoke, and sanity tests to validate system performance and stability</li>
<li>Identify, document, and track bugs or issues through resolution</li>
<li>Documentation & Reporting</li>
<li>Create clear, detailed, and organized test case documentation</li>
<li>Maintain accurate records of test results, bug reports, and fixes</li>
<li>Collaboration & Communication</li>
<li>Work closely with developers, product managers, and stakeholders to clarify requirements and confirm that fixes meet expectations</li>
<li>Participate in review sessions to ensure all features meet quality standards before release</li>
<li>Process Familiarization & Continuous Learning</li>
<li>Study and utilize the User Manual and other Confluence resources to stay updated on features, processes, and best practices</li>
<li>Understand platform workflows and the business processes they support</li>
<li>Technical Skills Development</li>
<li>Learn to perform and interpret HTTP calls to support testing needs</li>
</ul>
Requirements: 
<ul>
<li>Minimum of 1-2 years of professional experience in software quality assurance or a closely related field, with a proven track record of identifying, documenting, and resolving issues</li>
<li>Extensive experience in manual testing of web-based platforms and applications, with the ability to design, execute, and maintain comprehensive test cases</li>
<li>Strong expertise in test automation, including designing, developing, and maintaining automated test scripts to improve the efficiency and scalability of testing processes</li>
<li>Proficient in regression testing, with the capability to set up automated regression suites to reduce manual testing for existing products, allowing manual QA to focus on new features and product releases</li>
<li>Technical proficiency with QA tools and frameworks, including:</li>
<li>Selenium WebDriver for web app UI automation, or Playwright / Cypress for modern web automation</li>
<li>Can understand and write code primarily using the JavaScript programming language.</li>
<li>Postman for manual API testing</li>
<li>JUnit / TestNG / NUnit / PyTest for unit and integration testing</li>
<li>JMeter for performance testing</li>
<li>SQL for querying and validating database records</li>
<li>Git (GitHub, GitLab, Bitbucket) for reviewing and managing automation code and test scripts</li>
<li>Browser Developer Tools for debugging and inspection</li>
<li>Jenkins for CI/CD test execution pipelines</li>
<li>Azure DevOps for work tracking, testing, and collaboration</li>
<li>Maven / Gradle / npm for building and managing test frameworks</li>
<li>Strong collaboration and communication skills, with proficiency in tools such as Slack and Google Docs for team communication and documentation</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to document processes and issues with accuracy and clarity</li>
<li>Familiarity with regression, smoke, and sanity testing concepts</li>
<li>Strong communication and collaboration skills for working with cross-functional teams</li>
<li>Basic understanding of HTTP calls and web application functionality is a plus</li>
<li>Experience with Confluence or similar documentation tools is a plus</li>
</ul>
Minimum Technical and Work Environment Requirements: 
<ul>
<li>Internet Connection:</li>
<li>Primary internet connection with a minimum speed of 15 Mbps.</li>
<li>Backup internet connection with at least 10 Mbps.</li>
<li>Backup connection must be capable of supporting work during a power outage.</li>
<li>Primary Device:</li>
<li>Desktop or laptop equipped with at least:</li>
<li>Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.</li>
<li>A minimum of 8 GB RAM.</li>
<li>Backup Device:</li>
<li>Must meet or exceed the performance of an Intel Core i3 processor.</li>
<li>Must be functional during power interruptions.</li>
<li>A functioning webcam.</li>
<li>A noise-canceling USB headset.</li>
<li>A quiet, dedicated home office space.</li>
<li>Peripherals and Workspace: A smartphone for communication and verification purposes.</li>
</ul>
Benefits: 
Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
 Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
 Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
 Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
 Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
 Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Junior QA Tester (Part-Time)

The Accounting Specialist is responsible for managing all financial transactions related to freight operations, including carrier payments, customer invoicing, billing audits, and expense reconciliation. This role ensures that all accounting activities within the 3PL operation are accurate, timely, and compliant with company policies.
 
Key Responsibilities: 
<ul>
<li>Prepare and issue customer invoices based on completed loads and verified documentation.</li>
<li>Review and process carrier bills for payment, ensuring rate accuracy and deduction verification.</li>
<li>Reconcile load financials between the TMS and accounting system (e.g., QuickBooks).</li>
<li>Audit billing discrepancies and resolve payment disputes between carriers and customers.</li>
<li>Maintain accurate records of payments, expenses, and outstanding receivables.</li>
<li>Communicate with operations teams to verify load details and support billing accuracy.</li>
<li>Track and report margins on loads and profitability by customer or carrier.</li>
<li>Assist with month-end closing and prepare reports for management as needed.</li>
</ul>
Requirements: 
<ul>
<li>1–3 years of experience in logistics, freight brokerage, or accounting preferred.</li>
<li>Strong understanding of transportation billing, accessorials, and rate confirmations.</li>
<li>Proficiency with TMS platforms and accounting software (QuickBooks, Excel, etc.).</li>
<li>Excellent numerical accuracy and attention to detail.</li>
<li>Strong communication and problem-solving skills.</li>
<li>Ability to handle multiple accounts and deadlines efficiently.</li>
</ul>
Minimum Technical and Work Environment Requirements: 
<ul>
<li>Internet Connection:</li>
<li>Primary internet connection with a minimum speed of 15 Mbps.</li>
<li>Backup internet connection with at least 10 Mbps.</li>
<li>Backup connection must be capable of supporting work during a power outage.</li>
<li>Primary Device:</li>
<li>Desktop or laptop equipped with at least:</li>
<li>Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.</li>
<li>A minimum of 8 GB RAM.</li>
<li>Backup Device:</li>
<li>Must meet or exceed the performance of an Intel Core i3 processor.</li>
<li>Must be functional during power interruptions.</li>
<li>A functioning webcam.</li>
<li>A noise-canceling USB headset.</li>
<li>A quiet, dedicated home office space.</li>
<li>Peripherals and Workspace: A smartphone for communication and verification purposes.</li>
</ul>
Benefits: 
<ul>
<li>Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.</li>
<li>Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.</li>
<li>Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.</li>
<li>Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.</li>
<li>Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.</li>
<li>Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.</li>
</ul>

Accounting Specialist

The 3PL Dispatcher oversees all active shipments, ensuring accurate and timely updates from pickup to delivery. This role maintains full visibility of freight movements, provides proactive communication to customers, and supports seamless operations across the logistics network.
 
Key Responsibilities: 
<ul>
<li>Monitor shipments through TMS, carrier portals, GPS tools, and direct driver communications</li>
<li>Record real-time location updates, estimated arrival times, and delivery confirmations</li>
<li>Provide proactive updates to carriers, drivers, and internal teams regarding shipment status</li>
<li>Detect potential delays or service issues and promptly escalate them to the operations team</li>
<li>Keep customers informed on shipment progress and delivery confirmations</li>
<li>Review and verify documentation, including BOLs and PODs, for completeness and accuracy</li>
<li>Maintain comprehensive shipment logs and ensure all tracking data is accurate within the system</li>
</ul>
Requirements: 
<ul>
<li>1+ year of experience in logistics, freight brokerage, or trucking operations preferred.</li>
<li>Strong attention to detail and ability to multitask.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Experience with TMS software and shipment tracking tools.</li>
<li>Strong organizational and time-management abilities.</li>
<li>Reliable, professional, and customer-focused.</li>
<li>Performance Indicators (KPIs):</li>
<li>On-time tracking update compliance</li>
<li>Shipment visibility accuracy</li>
<li>Communication response time</li>
<li>Customer satisfaction related to shipment update.</li>
</ul>
Minimum Technical and Work Environment Requirements: 
<ul>
<li>Internet Connection:</li>
<li>Primary internet connection with a minimum speed of 15 Mbps.</li>
<li>Backup internet connection with at least 10 Mbps.</li>
<li>Backup connection must be capable of supporting work during a power outage.</li>
<li>Primary Device:</li>
<li>Desktop or laptop equipped with at least:</li>
<li>Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.</li>
<li>A minimum of 8 GB RAM.</li>
<li>Backup Device:</li>
<li>Must meet or exceed the performance of an Intel Core i3 processor.</li>
<li>Must be functional during power interruptions.</li>
<li>A functioning webcam.</li>
<li>A noise-canceling USB headset.</li>
<li>A quiet, dedicated home office space.</li>
<li>Peripherals and Workspace: A smartphone for communication and verification purposes.</li>
</ul>
Benefits: 
<ul>
<li>Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.</li>
<li>Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.</li>
<li>Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.</li>
<li>Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.</li>
<li>Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.</li>
<li>Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.</li>
</ul>

3PL Dispatcher

The Dispatcher is responsible for monitoring all active shipments, ensuring accurate and timely updates from pickup through delivery. This role focuses on maintaining visibility of freight movement, providing proactive communication to customers, and ensuring smooth operational flow within the logistics network.
 
Key Responsibilities: 
<ul>
<li>Track shipments using TMS, carrier portals, GPS tools, and driver updates.</li>
<li>Collect and record real-time location updates, ETAs, and delivery confirmations.</li>
<li>Communicate proactively with carriers, drivers, and internal teams about shipment status.</li>
<li>Identify potential delays or service issues and escalate them to the operations team immediately.</li>
<li>Update customers with shipment progress and delivery confirmations.</li>
<li>Verify documentation such as BOLs and PODs for completion and accuracy.</li>
<li>Maintain detailed shipment logs and ensure data accuracy within the tracking system.</li>
</ul>
Requirements: 
<ul>
<li>1+ year of experience in logistics, freight brokerage, or trucking operations preferred.</li>
<li>Strong attention to detail and ability to multitask.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Experience with TMS software and shipment tracking tools.</li>
<li>Strong organisational and time-management abilities.</li>
<li>Reliable, professional, and customer-focused.</li>
<li>Performance Indicators (KPIs):</li>
<li>On-time tracking update compliance.</li>
<li>Shipment visibility accuracy.</li>
<li>Communication response time.</li>
<li>Customer satisfaction related to shipment updates.</li>
</ul>
Minimum Technical and Work Environment Requirements: 
<ul>
<li>Internet Connection:</li>
<li>Primary internet connection with a minimum speed of 15 Mbps.</li>
<li>Backup internet connection with at least 10 Mbps.</li>
<li>Backup connection must be capable of supporting work during a power outage.</li>
<li>Primary Device:</li>
<li>Desktop or laptop equipped with at least:</li>
<li>Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.</li>
<li>A minimum of 8 GB RAM.</li>
<li>Backup Device:</li>
<li>Must meet or exceed the performance of an Intel Core i3 processor.</li>
<li>Must be functional during power interruptions.</li>
<li>A functioning webcam.</li>
<li>A noise-canceling USB headset.</li>
<li>A quiet, dedicated home office space.</li>
<li>Peripherals and Workspace: A smartphone for communication and verification purposes.</li>
</ul>
Benefits: 
<ul>
<li>Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.</li>
<li>Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.</li>
<li>Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.</li>
<li>Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.</li>
<li>Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.</li>
<li>Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.</li>
</ul>

Dispatcher

Join CrewBloom and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.