Qureos Mentor

Crypto.com

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 About the Role:&nbsp;
 
 
 
 
 
 Define and build your institutional / high-net worth clientele - in the fast-growing crypto &amp; blockchain industry, there are no limits to who your clients are (or could potentially be)!&nbsp;
 
 
 
 
 
 
 
 You take ownership &amp; lead in flexibly identifying &amp; pitching institutional leads. Take pride in successes that could come in various shapes - from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before.
 
 
 
 
 
 
 Craft
 
 and tailor your products - the journey of bringing traditional financial services products to crypto has just begun, you have a say in tailoring what you pitch to institutional clients. You are encouraged to put your creativity &amp; expertise to full use: identify other financial services offerings that may be of interest (e.g., credit, custody) - and you will have the full support of the
 
 Crypto.com
 
 team to bring a new product into fruition!
 
 
 
 
 
 
 
 Responsibilities:
 
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 Identifying and reaching out to institutional client leads;
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 Understanding client needs and pitching relevant Crypto.com products such as market maker/taker programs, OTC, custody and staking
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 Attend Conferences, represent Crypto.com engaging with institutional players, increasing awareness of our institutional business products and services
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 Conducting community reach activities, attend crypto community gatherings, meetings to expand and deepen our institutional footprint
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 Researching on market &amp; competitor trends in the crypto institutional space;
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 Drafting and closing client or partnership agreements;
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 Proposing new crypto institutional offerings;
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 Maintaining ongoing contact with institutional clients, keeping track of client feedback, and recommending product improvements
 
 
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 What KPIs we track:
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 Number of new clients onboarded
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 Volume of client transactions
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 Revenue &amp; profit generated
 
 
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 Requirements:
 
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 3+ years of experience in Institutional Outbound Sales&nbsp;
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 1+ years experience in digital assets/cryptocurrency/web3 in outbound sales - Exchange/Custodian/Prime Broker
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 Familiarity with institutional products such as market maker/taker programs, OTC, custody and staking
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 Network/book of clients in the cryptocurrency space that should include cryptocurrency hedge funds, proprietary trading firms, HFT, banks, asset managers, OTC desks, as well as clients seeking custody solutions
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 Candidates with more experience would be considered for a Senior Institutional Sales Position&nbsp;
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 Demonstrable track record of initiating, managing &amp; monetizing relationships with clients or partners, e.g., examples of acquiring institutional clients, driving business results with clients &amp; partners, drafting documentations &amp; agreements;
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 Excellent command of professional written &amp; oral English, writing &amp; presentation samples are welcome
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 Proficiency in English
 
 
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 We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
 
 
 
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Institutional Sales Manager (APAC focused)

<div>
 
 As a member of the ETMSA team at Crypto.com, you will be integral to responding to and managing cybersecurity threats and incidents throughout their lifecycle &ndash; from Preparation to Identification, Containment, Eradication, Recovery, and Lessons Learned &ndash; collaborating with a global team of incident responders.
 
 
 
 
 
 
 
 
 You will apply your comprehensive skills in cyber defense, digital forensics, log analysis, and intrusion analysis to address security incidents across our endpoints, network, and cloud infrastructure. In this role, you will be responsible for prevention, detection, response, and remediation activities, ensuring that information assets and technologies are adequately protected by leveraging various technologies such as Next-Generation Firewalls (NGFW), Endpoint Detection and Response (EDR), Intrusion Detection/Prevention Systems (IDS/IPS), Data Loss Prevention (DLP), and more.
 
 
 
 
 
 
 
 
 You will also leverage your collaboration and communication skills to work effectively with all relevant stakeholders in multicultural and global environments.
 
 
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 Responsibilities
 
 
 
 
 
 
 
 
 
 - Report to Director to facilitate all phases in the incident response lifecycle
 
 
 - Be involved in various incident prevention projects to improve Security posture
 
 
 
 
 
 
 
 
 Preparation
 
 
 - Understand different regulatory and compliance requirements like critical time to report, escalation flows, etc.
 
 
 - Take part in self-assessment exercises like Tabletop Exercises, Attack Simulations, Red/Purple Team exercises to make sure the incident response process is working smoothly
 
 
 - Develop incident response runbooks, playbooks and SOPs with reference to different regulatory requirements
 
 
 - Evaluate the incident response readiness of different layers - people, process, technology
 
 
 
 
 
 
 
 
 Detection &amp; Analysis
 
 
 - Respond to the cyber security incidents escalated from various channels including the 24/7 SOC team.
 
 
 - Respond to cyber security incidents in compliance with the local authority / regulatory requirements.
 
 
 &nbsp;- Assess the risk, impact and scope of the identified security threats
 
 
 - Perform deep-dive incident analysis of various data sources by analysing and investigating security related logs against medium-term threats and IOCs
 
 
 
 
 
 
 
 
 Containment, Eradication and Recovery
 
 
 - Communicate with the stakeholders and provide guidance, recommendations to contain and eradicate the security incident
 
 
 - Participate in root cause analysis using forensic and other custom tools to identify any sources of compromise and/or malicious activities taking place.
 
 
 - Document and present investigative findings for high profile events and other incidents of interest.
 
 
 
 
 
 
 
 
 Post incident activities
 
 
 - Provide lessons learnt meeting to the stakeholders
 
 
 - Lead and keep track on the follow-up activities
 
 
 - Document the incident in the case management system and provide incident reports
 
 
 
 
 
 
 
 
 Always ready to jump in, in the event of security incidents.
 
 
 
 
 
 
 Requirements
 
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 At least 2 years experience in the Cyber Security industry
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 Strong technical and analytical skills
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 Familiar with the cyber security incident response process
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 Familiarity with AI tools and their application in automating security tasks and processes
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 Hands-on experience on performing incident response activities
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 Have scripting experience like Bash, PowerShell, Python, Go, etc, and the ability to use these skills to aid in responding to incidents involving Windows, Linux, macOS, as well as cloud environment
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 Have knowledge of cybersecurity tools and software like NGFW, EDR, IDS/IPS, EDR, DLP, SIEM, other log management platforms, etc
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 Be familiar with the MITRE ATT&amp;CK Framework and/or Cyber Kill Chain
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 Be passionate on exploring new technologies and having creative initiative to boost the team capabilities
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 Holders of security related certifications is a plus (e.g.Azure, AWS, CISSP, GCIH, GCIA, GCFA, GNFA, GREM, or other equivalent)
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 Awareness of regulatory and compliance requirements like GDPR, MAS, PSD2 etc is a plus
 
 
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 Preferably
 
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 Fast learner with can do attitude and ready to get the hands dirty
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 A strong team player who can collaborate with compassion
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 Passionate to learn and willing to put in the extra effort
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 Understand the concept of ownership and accountability coupled with sense of urgency and prioritisation
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 Confidence in handling incidents and managing relevant senior and technical stakeholders
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 Possess business acumen/mindset (not only technical) when making critical decisions
 
 
 
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 We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
 
</div>

Incident Response Engineer

<div>
 
 Are you passionate about crypto, creativity, and motion design? Want to help shape Crypto.com&rsquo;s brand across the MENA region? Join us!
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Responsilbilities
 
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 Develop and manage the visual content calendar for our MENA social media channels
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 Create high-impact static and motion designs (social posts, story visuals, and announcements) aligned with brand guidelines
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 Collaborate with the Growth and Content teams to produce engaging, localized visuals that resonate with Arabic speaking audiences
 
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 Qualifications
 
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 Strong motion design and visual storytelling skills motion is a must
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 Proficient in Adobe After Effects, Photoshop, Illustrator, and Figma
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 Comfortable designing in both Arabic and English
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 Experience using AI tools for static and motion content creation
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 Excellent communication and time management skills
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 Arabic speaker with an understanding of MENA culture and trends
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 Nice to Have:
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 Experience in the crypto, fintech, or tech industries
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 Familiarity with global content workflows and brand design systems
 
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 We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
 
</div>

Digital Designer (Remote/ MENA)

<div>
 
 About the Role:
 
 
 Conduct in-depth legal research and analysis on regulatory and policy issues related to the crypto industry and blockchain technology, and leverage this knowledge to provide sound legal guidance and advice on tech-related financial regulation and crypto matters. Carefully draft and meticulously review legal documents and agreements, with a particular focus on tech-related corporate, litigation, and regulatory matters. Advise on ensuring compliance with the applicable laws and regulations governing financial services, crypto, blockchain technology, smart contracts, and decentralized applications. Collaborate closely with cross-functional teams, including product, engineering, and business, to offer legal guidance and advice across a wide range of tech-related matters. Represent the company with poise and professionalism in negotiations and interactions with regulators, policymakers, and industry stakeholders on tech-related topics. Maintain a vigilant awareness of legal and regulatory developments in the ever-evolving crypto industry and blockchain technology landscape, and proactively share insights and recommendations with the legal team and other key stakeholders. Interact with regulators when necessary.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
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 Conduct in-depth legal research and analysis on regulatory and policy issues related to the crypto industry and blockchain technology
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 Leverage knowledge to provide sound legal guidance and advice on tech-related financial regulation and crypto matters
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 Carefully draft and meticulously review legal documents and agreements, with a focus on tech-related corporate, litigation, and regulatory matters
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 Advise on ensuring compliance with applicable laws and regulations governing financial services, crypto, blockchain technology, smart contracts, and decentralized applications
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 Collaborate with cross-functional teams to offer legal guidance and advice on tech-related matters
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 Represent the company in negotiations and interactions with regulators, policymakers, and industry stakeholders on tech-related topics
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 Maintain awareness of legal and regulatory developments in the crypto industry and blockchain technology landscape
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 Proactively share insights and recommendations with the legal team and key stakeholders
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 Interact with regulators when necessary
 
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 Requirements
 
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 Possess 5-8 years of well-rounded experience as a lawyer, with a distinct focus on financial regulation or regulatory affairs, and a strong, substantive understanding of blockchain technology and the crypto industry.&nbsp;
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 Qualified to practice in UAE. Demonstrate excellent drafting and communication abilities, with a proven track record of effectively conveying complex legal and technical concepts to non-legal audiences.&nbsp;
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 Familiar with financial products and relevant licensing and regulatory requirements
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 Thrive in a fast-paced startup environment, adeptly working both independently and as a collaborative team player.&nbsp;
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 Exhibit strong analytical and problem-solving skills, with the capacity to provide practical, solution-oriented legal advice on tech-related matters
 
 
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 We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
 
</div>

Regulatory Legal Counsel

<div>
 
 
 We are seeking a customer-obsessed, performance-driven Account Manager to join our growing VIP Account Management team. In this role, you will own a book of high-value customers of our Main App, delivering white-glove service to maximize client satisfaction, retention, and revenue growth. Your mission is to build deep, trusted relationships with top-tier customers, helping them to unlock more value through tailored support, insights, and product engagement.&nbsp;This is a high-impact role for someone who thrives at the intersection of client service, performance accountability, and the fast-based world or crypto.&nbsp;
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Client Relationship Management:
 
 
 
 
 - Manage and grow a portfolio of high-value traders, acting as the main point of contact and advocate for each client.
 
 
 
 
 - Deliver concierge-level support and guidance, offering proactive outreach and rapid response to client needs.
 
 
 
 
 - Provide personalized insights, market intelligence, and platform tips to drive engagement and deepen client loyalty.
 
 
 
 
 
 
 
 Performance &amp; Revenue Growth:
 
 
 
 
 - Identify and execute on cross-sell and upsell opportunities that align with client needs and behaviors.
 
 
 
 
 - Monitor client usage and AUM to uncover growth opportunities and retention risks.
 
 
 
 
 - Drive product adoption and trading frequency by surfacing relevant features and tools.
 
 
 
 
 
 
 
 Client Strategy &amp; Collaboration:
 
 
 
 
 - Track client satisfaction through NPS and qualitative feedback loops, driving continuous improvement in service delivery.
 
 
 
 
 - Work closely with Product, Marketing, Risk, and Compliance to deliver a seamless client experience and elevate the voice of the customer internally.
 
 
 
 
 - Help grow the business through referrals, network expansion, and deep relationship-building.
 
 
 
 
 
 
 
 
 
 
 Requirements
 
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 4+ years of experience in client-facing roles such as account management, relationship management, sales, or customer success&mdash;ideally in crypto, fintech, trading, or financial services
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 Proven ability to manage high-value/HNW clients with exceptional service standards
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 Deep understanding of crypto markets and trader behaviors (or strong eagerness to learn quickly)
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 Fluent in one or more languages relevant to your regional market i.e.. Arabic; strong cultural awareness and appreciation required
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 Highly organized, data-driven, and performance-oriented
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 Confident communicator and trusted advisor with strong interpersonal skills
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 Ability to thrive in a dynamic, fast-paced, and compliance-conscious environment
 
 
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 We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
 
 
 
</div>

VIP Account Manager

<div>
 
 
 Our Product Management team drives product initiatives from inception through execution, launching products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.
 
 
 
 
 
 
 
 About the role:&nbsp;
 
 The Cash team deals with money movement and transfers. We work with banks, fintechs, wallets to enable our users to move money seamlessly into and out of our platform.&nbsp;
 
 
 
 
 
 
 We are looking for a seasoned and hands-on Product Director who has the vision, drive and ability to own, create, implement and manage an industry-changing platform that helps change the way users deal with money.&nbsp;
 
 
 
 
 
 
 
 This role in particular is focused on US partners and hence an in-depth understanding of US banking regulations and practices is a huge advantage.
 
 
 
 
 
 
 
 Job Responsibilities:
 
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 Liquidity and Settlement
 
 : Expert understanding of Treasury Product; specifically how to structure banking partnerships to ensure zero, or near-zero, downtime liquidity for mass user pay-outs and instant trading activities
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 High-Acceptance Rate Focus
 
 : Demonstrated ability to significantly increase transaction acceptance rates across credit card, debit card, and bank transfer pay-ins by optimizing processor relationships, fraud rules, and regulatory compliance checks
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 Strategic Bank Partnership
 
 : Leading commercial negotiations and technical integrations for direct bank relationships (not just white-label partners) to secure preferential rates, dedicated service levels, and custom solutions required by trading businesses
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 Payment Orchestration &amp; Routing:
 
 Experience in designing the logic for a dynamic routing engine that instantly selects the best rail based on user segment, jurisdiction, currency, speed requirement, and risk profile
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 Institutional On-Ramp:
 
 Experience in scalable fiat payment solutions tailored for institutional clients (e.g., dedicated segregated bank accounts, high-value wire processing, bulk pay-out APIs)
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 Key Success Metrics:
 
 1) Time-to-Fund/Time-to-Withdrawal (reducing latency), 2) Pay-in acceptance rates (driving higher funding success) and 3) Cost-per-Transaction (optimizing margins)
 
 
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 Job Requirements:
 
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 Minimum of 10+ years of product leadership focused on building and optimizing cross-border payment infrastructure
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 Less experience candidates can be considered as Principal/Lead.&nbsp;
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 Proven experience in selecting and integrating payment rails based on transaction speed (T+0 vs. T+1) to meet the needs of instant trading
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 Good aptitude for understanding technical APIs and translating them to how they impact user stories is preferred
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 A data-informed work style, viewed through a compassionate lens of the user
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 A passion for building delightful customer-facing products and experiences
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 Strong work ethic and willingness to go the extra mile to meet tight delivery timelines and goals where necessary
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 Ability to manage C-level stakeholders and clearly articulate prioritization decisions and considerations
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 Demonstrated leadership, taking ownership and producing results
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 The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
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 Bring humility to your work and how you work with others
 
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 </ul>
 
 
 
 
 
 
 We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
 
 
 
</div>

Product Director - Payment & Banking

Join Crypto.com and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Crypto.com

ABOUT_COMPANY

Institutional Sales Manager (APAC focused)

Incident Response Engineer

Digital Designer (Remote/ MENA)

Digital Designer (Remote/ MENA)

Regulatory Legal Counsel

VIP Account Manager

Product Director - Payment & Banking