Qureos Mentor

Crystal Logistic Cool Chain Limited

<div><div><div><h2 class="jobSectionHeader"><b>What we do</b></h2></div></div><p></p><div><div><div><div><div><h3 class="jobSectionHeader"><b>
Refrigerated Containers (Reefers):</b></h3><p>
We offer portable cold storage solutions, maintaining temperatures from -25&deg;C to +25&deg;C for industries like pharmaceuticals, food, and floriculture.</p></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>
Warehousing</b></h3><p>
Our facilities in Kolkata and Bhubaneswar provide secure storage with modern features like mobile pallet racking, advanced WMS software, and temperature control systems.</p></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>
Dry Containers</b></h3><p>
Our durable dry containers provide secure and weather-resistant storage or transport solutions for non-temperature-sensitive goods across various industries.</p></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>
ISO Tanks</b></h3><p>
Safe and efficient transport and storage solutions for chemicals and other specialized goods.</p></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>
Transportation Services</b></h3><p>
Reliable and timely delivery of goods, ensuring your supply chain operates smoothly</p></div></div></div></div></div></div><div></div>
<br><div><div>Sales and Operations Head</div></div>
<br><div><div><ul><li>Mandatory: Candidate must have experience in Cold Chain Logistics or a relevant logistics background</li><li>
Job Title: Business Head (Cold Chain Transportation)</li><li>
Location: Mumbai, Goregaon</li><li>
Experience: Minimum 5+ years in a leadership / management role in the transportation or logistics industry</li><li>
Salary: ₹1,00,000 &ndash; ₹1,50,000 per month</li><li>
Working Hours: 9 Hours</li><li>
Timing: 09:30 AM &ndash; 6:30 PM, Monday to Saturday</li></ul></div><div><ul><li>
<b>Company Overview:</b></li><li>
Crystal Logistics is India&rsquo;s most trusted cold chain and warehousing partner, delivering reliable temperature-controlled logistics with excellence and integrity. We believe in empowering our people, fostering collaboration, and creating a growth-focused environment where every individual is valued, supported, and inspired to achieve their highest potential.</li></ul></div><div><ul><li>
<b>Role Summary:</b></li><li>
The Business Head &ndash; Cold Chain Transportation will be responsible for driving overall business growth, revenue expansion, and operational excellence for our temperature-controlled logistics division. This leadership role requires deep domain expertise in refrigerated transportation, cold chain logistics, and end to end supply chain operations. The ideal candidate will take full P&amp;L ownership, lead sales and operations teams, manage strategic client relationships, and ensure efficient fleet utilization, service quality, compliance, and profitability. This role plays a critical part in scaling the business while maintaining cold chain integrity and customer trust.</li></ul></div><div><ul><li>
<b>Key Responsibilities:</b></li><li>
1. Strategic Planning &amp; Growth</li><li>
 Develop and execute strategic plans to achieve revenue, profit, and market expansion goals.</li><li>
 Identify new business opportunities in cold chain transportation and convert leads into long-term clients.</li><li>
 Analyse market trends, competitor activity, and customer needs to support business decisions.</li><li>
 Prepare business plans, financial forecasts, and performance reports.
</li></ul></div><div><ul><li>2. Sales &amp; Client Management:</li><li>
 Lead cold chain sales activities across reefer transport and distribution services.</li><li>
 Build and maintain strong relationships with clients, partners, and vendors.</li><li>
 Understand customer requirements and propose customized temperature-controlled logistics solutions.</li><li>
 Prepare quotations, proposals, and commercial agreements; drive contract closures.</li><li>
 Ensure achievement of monthly and quarterly sales targets.</li><li>
 Conduct regular client visits, follow-ups, and account management</li></ul></div><div><ul><li>
3. Operations &amp; Fleet Oversight:</li><li>
 Oversee day-to-day operations of reefer fleet, dispatch planning, and temperature compliance.</li><li>
 Ensure timely deliveries, route optimization, and operational efficiency.</li><li>
 Monitor temperature logs, reefer performance, GPS tracking, and SLA adherence.</li><li>
 Coordinate with drivers, transport teams, warehouse staff, and service providers.</li><li>
 Ensure full compliance with cold chain SOPs, statutory requirements, and safety standards.</li><li>
 Coordinate with vendors for fleet mobilization, outsourced vehicles, and operational support.</li></ul></div><div><ul><li>
4. Team Leadership &amp; Performance Management:</li><li>
 Lead, motivate, and mentor operations, sales, and logistics teams.</li><li>
 Maintain a positive, disciplined, and high-performing work culture</li></ul></div><div><ul><li>
5. Customer Service &amp; Relationship Excellence</li><li>
 Manage customer escalations and ensure timely resolution of issues.</li><li>
 Drive customer experience improvement initiatives.</li><li>
 Ensure high service reliability, temperature integrity, and delivery accuracy.
</li></ul></div><div><ul><li>6. Financial &amp; Compliance Management:</li><li>
 Manage budgets, cost control, and financial performance of the business unit.</li><li>
 Track KPIs such as fleet utilization, fuel efficiency, cost per trip, and customer satisfaction.</li><li>
 Evaluate vendor billing, negotiate rates, and optimize operational expenses.</li></ul></div><div><ul><li>
<b>Qualifications Requirements:
 </b></li><li>Bachelor&rsquo;s degree in Business Administration, Logistics, Supply Chain, or related field.</li><li>
 MBA preferred</li></ul></div><div><ul><li>
<b>Experience Requirements:
 </b></li><li>Minimum 5+ years of experience in the cold chain transportation / temperature-controlled logistics industry (mandatory).</li><li>
 Proven experience in sales, operations, business development, and team leadership roles within cold chain logistics</li></ul></div><div><ul><li>
<b>Skills &amp; Competencies:
</b></li><li>Technical Skills:</li><li>
 Strong knowledge of cold chain logistics, reefer trucks, temperature monitoring, and compliant operations.</li><li>
 Expertise in sales, logistics planning, fleet management, and customer servicing.</li><li>
 Proficiency in MS Office (Excel, Word, PPT) and CRM/transport management systems</li></ul></div><div><ul><li>
Soft Skills:</li><li>
 Strong leadership and team management</li><li>
 Excellent communication and negotiation skills</li><li>
 Customer-focused mindset</li><li>
 Strategic thinking and problem-solving abilities</li><li>
 High accountability, ownership, and decision-making</li></ul></div></div>

Sales and Operations Head

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Crystal Logistic Cool Chain Limited

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Sales and Operations Head