Qureos Mentor

CSAA Insurance Group, a AAA Insurer

<div>External candidates: In order for your application to be correctly processed please sign-in before you apply
Internal candidates: Please go to Workday and click &quot;Find Jobs&quot; link under Career
Thank you for considering opportunities with us!
Job Title
Auto Claims Adjuster - Remote
Requisition Number
R7741 Auto Claims Adjuster - Remote (Open)
Location
Nevada - Home Teleworkers
Additional Locations
Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Louisiana - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers, New Mexico - Home Teleworker, Oklahoma - Home Teleworkers, Oregon - Home Teleworkers, South Dakota - Home Teleworkers, Texas - Home Teleworkers, Utah - Home Teleworkers, Washington - Home Teleworkers, Wisconsin - Home Teleworker
Job Information
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.
Hablas Espa&ntilde;ol? Estamos buscando agentes de reclamaciones biling&uuml;es! No se requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar la terminolog&iacute;a de aseguranza en ingl&eacute;s y espa&ntilde;ol.
We are actively hiring for an Auto Claims Adjuster - Remote
Your Role: As an Associate Auto Claims Advisor, your responsibilities include handling non-injury claims. You will be verifying and explaining coverages, conducting liability investigations, and advising customers of your liability decision. You will be setting expectations about the claims process with the member, obtaining police reports, and witness statements, reaching out to other adjusters from varying insurance companies, and keeping the member informed of the claim status.
We are currently hiring in the following time zones only.
<ul><li>Pacific</li><li>
Mountain</li><li>
Central</li></ul><h2 class="jobSectionHeader">
Your Work:</h2><ul><li>
Investigates, evaluates, negotiates and settles auto and property damage claims.</li><li>
Handle a diary system to systematically review and resolve claims within the specified state compliance guidelines.</li><li>
Manage an inventory of claims.</li><li>
Opens claims and acquires required information and loss details from the insured, claimant and other involved parties.</li><li>
Explains policy, coverage and appropriate course of action (follow-up, status calls, touch base with the customer).</li><li>
Documents claim files, sends appropriate correspondence and communicates with customers and repair facilities.</li><li>
Ensures compliance with specific state regulations, policy provisions and standard operating procedures.</li><li>
Arranges, handles and pays repair, rental, towing, total losses and negotiates storage.</li><li>
Applies knowledge of estimating standards ranging from minor to moderate complexity.</li><li>
Paid 14-week virtual training that is a combination of classroom and hands on job training.</li><li>
Training is Monday-Friday from 8:00am-5:00pm Pacific Time.</li><li>
Training starts on 07/27/2026.</li></ul><h2 class="jobSectionHeader">
Required Experience, Education and Skills:</h2><ul><li>
High School Diploma/GED or 2 years of experience in a customer facing virtual environment leveraging internet, phone and chat features.</li><li>
Capability to train and perform the job in a remote setting as required. If working in a remote setting, capability to meet our work from home requirement.</li><li>
May require Adjusters license as required by state.</li></ul>
What would make us excited about you?<ul><li>
2+ years of customer service experience in a fast-paced setting.</li><li>
Empathy, Adaptability, Time Management, Organization.</li><li>
Property and Casualty industry experience preferred.</li><li>
Flexibility to work any shift during the operating hours of 5:30 a.m. to 7 p.m. PST, which may include evenings and/or weekends.</li><li>
Outstanding interpersonal and strong computer navigation abilities.</li><li>
Ability to handle several tasks simultaneously.</li><li>
Bilingual a plus.</li><li>
Shows respect for differences through excellent communication skills with people from an array of backgrounds.</li><li>
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)</li><li>
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).</li><li>
Travels as needed for role, including divisional / team meetings and other in-person meetings.</li><li>
Fulfills business needs, which may include investing extra time, helping other teams, etc.</li></ul><h2 class="jobSectionHeader">
Why Choose a Career at CSAA IG?</h2>
At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.
Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don&rsquo;t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
CSAA Insurance Group is an equal opportunity employer.<h2 class="jobSectionHeader">
#LI-JY1</h2>
#HP_RX
.
The national average hourly rate for this position is $25.32-$28.13. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $25.32-$33.71. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 5% of eligible pay.
This job posting will be unposted on Sat, 27 Jun 2026.</div>

Auto Claims Adjuster - Remote

<div>External candidates: In order for your application to be correctly processed please sign-in before you apply
Internal candidates: Please go to Workday and click &quot;Find Jobs&quot; link under Career
Thank you for considering opportunities with us!
Job Title
Sr. Manager, Club Analytics &amp; Insights - Remote
Requisition Number
R7619 Sr. Manager, Club Analytics &amp; Insights - Remote (Open)
Location
Arizona - Home Teleworkers
Additional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}
Job Information
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.
We are actively hiring for a Sr. Manager, Club Analytics &amp; Insights - Remote!
Your Role: As a Senior Manager, Club Analytics &amp; Insights, you will lead the analytics function that powers CSAA&rsquo;s AAA club partnership strategy and distribution performance. You will translate complex data into clear, actionable insights that enable executive decision-making, strengthen partner engagement, and improve business outcomes.
This role is accountable for enterprise performance clarity and insight driven action across all clubs and distribution channels. You will ensure leaders operate with a consistent, forward-looking view of performance and are equipped with recommendations that drive measurable results.
This role amplifies the impact of the VP of Partner Club Relationships &amp; Strategy by elevating the quality, consistency, and strategic value of analytics used in partner and business decisions.
Top 3 Critical Skills for Success:
1. Strategic Analytics Leadership<ul><li>
Translate complex data into clear business insights and actionable strategies</li><li>
Establish performance frameworks aligned to enterprise partnership objectives</li><li>
Anticipate trends and risks across clubs, markets, and distribution channels</li></ul>
2. Executive Communication &amp; Influence<ul><li>
Deliver concise, compelling narratives for senior leadership and external partners</li><li>
Build credibility through insight quality, clarity, and consistency</li><li>
Influence decisions through data-driven storytelling in a matrixed environment</li></ul>
3. Relationship-Oriented Insight Delivery<ul><li>
Partner effectively with AAA clubs and internal stakeholders</li><li>
Anticipate needs and proactively deliver relevant insights</li><li>
Enable more productive, insight-led partnership discussions</li></ul>
Your Work:<h2 class="jobSectionHeader">
Enterprise Performance Ownership</h2><ul><li>
Own the enterprise view of AAA club and distribution performance across growth, retention, profitability, and member experience</li><li>
Define and standardize performance metrics, KPIs, and reporting frameworks across clubs and channels</li><li>
Serve as the authoritative source for enterprise performance insights, ensuring consistency and alignment across executive and partner discussions</li></ul>
Business Performance &amp; Insight-to-Action Accountability<ul><li>
Develop and deliver data-driven recommendations to improve business performance across clubs and distribution channels</li><li>
Identify growth opportunities, performance gaps, and emerging risks, and translate them into clear actions</li><li>
Drive translation of insights into measurable initiatives and track progress against defined business outcomes</li><li>
Monitor business impact of actions and refine recommendations to improve performance outcomes</li></ul>
Monthly Business Performance Reviews<ul><li>
Own the content, analytics, and narrative for monthly performance reviews with internal leadership and AAA clubs</li><li>
Synthesize complex data into clear, decision-ready insights and storylines</li><li>
Anticipate key questions and proactively address performance drivers, risks, and opportunities</li><li>
Partner with the VP to align insights and messaging to enterprise strategy and partnership priorities</li></ul>
Decision Support &amp; Cross-Functional Alignment<ul><li>
Lead development of data-driven recommendations that inform decisions across product, pricing, underwriting, and distribution</li><li>
Partner with Sr State Product Managers, Actuarial, and Distribution leaders to align on performance drivers and opportunities</li><li>
Develop and present data-driven recommendations while aligning with Product, Actuarial, and executive leadership</li><li>
Drive consistent interpretation of performance data across functions, both internally and externally, to enable aligned decision-making</li></ul>
Club Engagement &amp; Insight Delivery<ul><li>
Deliver high-value insights that strengthen CSAA&rsquo;s consultative engagement with AAA clubs</li><li>
Support partner discussions with data-backed perspectives on performance and opportunities</li><li>
Elevate the quality and consistency of analytics used in club-facing interactions</li><li>
Establish credibility as a trusted analytical advisor while reinforcing VP-led relationships</li></ul>
Team Leadership &amp; Development<ul><li>
Lead and develop a team of analysts, setting clear priorities and expectations</li><li>
Elevate team capabilities in analytics, business acumen, and storytelling</li><li>
Foster a culture of empowerment and accountability, curiosity and continuous improvement</li><li>
Ensure high-quality, consistent, and timely delivery of insights that drive business decisions</li></ul>
Scope &amp; Impact<ul><li>
Accountable for analytics and performance insights across all AAA club partnerships and distribution channels</li><li>
Direct leadership of 3 analysts</li><li>
Influences decisions across multiple functions and senior leadership levels, both internally and externally, through data-driven insights and recommendations</li><li>
Works on complex business issues requiring deep understanding of organizational objectives and market dynamics</li><li>
Errors in judgment can impact partnership performance, business outcomes, and executive decision-making</li></ul>
Required Experience, Education and Skills:<ul><li>
Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience</li><li>
10+ years Insurance, Actuarial, Product Management, Programming, Data Reporting and Analysis or related business experience</li><li>
5+ years of people leadership experience</li><li>
Proven ability to influence senior leaders and drive cross-functional alignment as well as external alignment</li><li>
Master-level analytical, processing and mathematical skills with ability to review and direct analysis</li><li>
Strong executive communication and data storytelling capabilities</li><li>
Experience working in complex, matrixed environments</li><li>
Organizational and planning skills</li><li>
Role-model abilities to coach, mentor, evaluate and provide training, guidance and constructive feedback to staff</li><li>
Solid knowledge of HR policies, procedures and regulations</li><li>
Master-level knowledge of insurance, accounting and rate-making concepts</li><li>
Proficiency in Microsoft Office Suite, SQL, BI dashboard building (specifically PowerBI), GPT prompting, and various structured analysis and design techniques.</li></ul>
What would make us excited about you?<ul><li>
Demonstrated history of turning ambiguity into actionable strategy</li><li>
Advanced degree preferred (MBA, MS Analytics, MS Data Science, or similar).</li><li>
10+ years of experience in analytics, strategy, consulting, or related fields</li><li>
Proven track record influencing senior executives and cross-functional stakeholders through data-driven recommendations and structured decision support.</li><li>
Demonstrated success modernizing legacy reporting environments into scalable, automated insight platforms.</li><li>
Background in insurance, financial services, or partnership driven organizations</li><li>
Forward-looking leader who combines intellectual curiosity, structured problem-solving, and high standards for analytical rigor to drive continuous improvement and modernization.</li><li>
Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues</li><li>
Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)</li><li>
Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)</li><li>
Translates our enterprise strategy and priorities for their team members to connect to the bigger picture</li><li>
Demonstrates a company ownership approach, thinking beyond boundaries of their own area</li><li>
Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings</li><li>
Fulfills business needs, which may include investing extra time, helping other teams, etc</li></ul>
Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.
Why Choose a Career at CSAA IG?
At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.
Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don&rsquo;t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
CSAA Insurance Group is an equal opportunity employer.
#li-sd1
Knowledge, Skills and Abilities
Required:<ul><li>
Strong knowledge of product management, and marketing strategy and principles, and strategic planning</li><li>
Strong Leadership and supervisory skills. Able to motivate a product management team to greater productivity and creativity</li><li>
Financial analysis experience - skilled in budgets, cost estimates, cost benefit analysis</li><li>
Strong knowledge of product analysis, principles and methods.</li><li>
Business and technical writing skills (e.g.. proposals, PowerPoint presentation, business requirements, Microsoft project, Suite Microsoft Office)</li><li>
Skilled in project management techniques and processes</li><li>
Effective communication, presentation, negotiation and persuasion skills.</li><li>
Problem solving skills. Organizational skills.</li><li>
Strong understanding business systems and processes and how they link together</li></ul>
Education, Work Experience, Licenses &amp; Certifications
Required:<ul><li>
Bachelor's degree in related area (Marketing, business, or a related field) or an equivalent combination of education and experience</li><li>
8+ years - 5+ years of product management experience working with or in related products.</li><li>
0 &ndash; 2 years experience leading Product Management Teams</li></ul>
Preferred:<ul><li>
Advance degree</li></ul>
The national average salary range for this position is $168,300.00-$187,000.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $168,300.00-$224,300.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 20% of eligible pay.
This job posting will be unposted on Sat, 23 May 2026.</div>

Sr. Manager, Club Analytics & Insights - Remote

<div>External candidates: In order for your application to be correctly processed please sign-in before you apply
Internal candidates: Please go to Workday and click &quot;Find Jobs&quot; link under Career
Thank you for considering opportunities with us!
Job Title
Commercial Casualty Claims Specialist - Remote
Requisition Number
R7722 Commercial Casualty Claims Specialist - Remote (Open)
Location
Colorado - Home Teleworkers
Additional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}
Job Information
We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today&rsquo;s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We&rsquo;re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We&rsquo;re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.
We are actively hiring for a Commercial Casualty Claims Specialist&ndash; Remote
**Please note that without exception, this role requires a Saturday through Wednesday work schedule (with Thursday and Friday off).**
Your Role: As a Commercial Casualty Claims Specialist, you will be responsible to resolve all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines as well as our commercial claims. Your duties will require you to become licensed in several states as you will be handling claims in a multitude of regions across the nation.<h2 class="jobSectionHeader">
Your Work:</h2><ul><li>
Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision.</li><li>
Handle all aspects of liability injury claims of low to moderate complexity to include all coverage, liability and damage concerns.</li><li>
Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims.</li><li>
Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed.</li><li>
Make coverage determinations and conduct investigative work of a complex nature, advising customers as to accurate course of action related to coverage issues.</li><li>
Make appropriate liability determinations based upon the evidence gathered.</li><li>
Evaluate any potential for subrogation and initiate an initial notice of subrogation request.</li><li>
Develop negotiation strategies to resolve claims effectively and efficiently with insureds, claimants, or representatives of the injured parties.</li><li>
Communicate pertinent case facts to a supervisor, manager or committee when appropriate.</li><li>
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).</li><li>
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).</li><li>
Travels as needed for role, including divisional / team meetings and other in-person meetings.</li><li>
Fulfills business needs, which may include investing extra time, helping other teams, etc.</li></ul><h2 class="jobSectionHeader">
Required Experience, Education and Skills:</h2><ul><li>
2+ years of Casualty claims experience OR a minimum of 2 years of claims experience including 1+ year of Commercial claims experience.</li><li>
High School / GED or a minimum of 3 years experience in a Casualty claims role within P&amp;C insurance industry.</li><li>
Required to acquire and/or maintain multiple Adjuster&rsquo;s Licenses (state-specific) within the first 90 days of employment and/or job transfer.</li></ul><h2 class="jobSectionHeader">
What would make us excited about you:</h2><ul><li>
3+ years of Casualty claims handling experience.</li><li>
Prior experience with Commercial policies.</li><li>
BA/BS in business, insurance or related area.</li><li>
Flexibility to work any shift during the operating hours of 5:30 a.m. to 7 p.m. in your time zone, which may include evenings and/or weekends.</li><li>
Capability to complete training and perform the job in a remote setting as required.</li><li>
Outstanding interpersonal and strong computer navigation abilities.</li><li>
Ability to handle several tasks simultaneously.</li><li>
Shows respect for differences through excellent communication skills with people from an array of backgrounds.</li></ul>
Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.
Why Choose a Career at Mobilitas?
At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.
Career Growth: We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.
Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don&rsquo;t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact jobs@mobilitasinsurance.com
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Mobilitas does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Mobilitas Insurance Group is an equal opportunity employer.
#LI-CH1
.
The national average salary range for this position is $62,460.00-$69,400.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $62,460.00-$83,400.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.
This job posting will be unposted on Sat, 16 May 2026.</div>

Commercial Casualty Claims Specialist - Remote

<div>External candidates: In order for your application to be correctly processed please sign-in before you apply
Internal candidates: Please go to Workday and click &quot;Find Jobs&quot; link under Career
Thank you for considering opportunities with us!
Job Title
Legal Operations e-Billing Specialist - Remote
Requisition Number
R7679 Legal Operations e-Billing Specialist - Remote (Open)
Location
California - Home Teleworkers
Additional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}
Job Information
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.
We are actively hiring for a Legal Operations Analyst - eBilling - Remote
Your Role: The Legal Operations Analyst I supports the day‑to‑day efficiency of the Claims Law Office and Corporate Law teams. This role works independently to manage and analyze litigation operations, e‑billing, records management, and legal technology initiatives. Building on the Legal Operations Specialist role, the Analyst takes on more complex analysis, drives process improvements, and partners cross‑functionally. The position may also serve as a team lead and requires strong judgment, discretion, and advanced analytical skills.
Your Work:
<ul><li>Lead or assist in the implementation of new systems and tools to support evolving legal processes.</li><li>
Collaborate with internal stakeholders and third parties to research and resolve operational or processing issues.</li><li>
Coordinate cross-departmental projects to ensure timely completion of key initiatives.</li><li>
Review, prioritize, and manage tasks and communications to ensure timely, accurate follow-up.</li><li>
Apply critical thinking to analyze information and make sound recommendations for process improvements or issue resolution.</li><li>
Perform other ad-hoc duties and special projects as assigned.</li><li>
Oversee daily operations of the eBilling system, including invoice submission, review, validation, and approval workflows.</li><li>
Manage onboarding and maintenance of outside counsel firms within the eBilling system, including handling rate submissions as required.</li><li>
Serve as the primary point of contact for outside counsel and vendors regarding billing guidelines, invoice processing, and system troubleshooting.</li><li>
Monitor eBilling queues, resolve exceptions, and escalate complex issues as necessary.</li><li>
Partner with Legal Operations leadership to assess, enhance, and streamline billing processes and system functionality.</li><li>
Maintain updated eBilling-related information on company and/or division intranet sties for others to reference as appropriate.</li><li>
Ensure compliance with corporate billing guidelines and outside counsel engagement terms.</li></ul>
Required Experience, Education and Skills<ul><li>
Associate degree in Business Administration, Legal Studies, or a related field</li><li>
2 years of experience in legal operations, business analysis, legal administration or comparable experience</li><li>
Experience with and strong understanding of legal and insurance terminology and concepts</li><li>
Familiar with the civil litigation lifecycle and principles and practices of legal document processing, filing and recordkeeping</li><li>
Understanding of basic accounting principles, as well as excellent analytical skills</li><li>
Demonstrates a strong work ethic and dependability</li><li>
Strong customer service skills and ability to maintain a positive working relationship with clients, attorneys, and support staff</li><li>
Comfortable working both independently and in a fast-paced team environment</li><li>
Performs a variety of tasks in a timely manner with a high degree of accuracy and attention to detail</li><li>
Sound judgment in balancing urgency, legal risk, and operational capacity</li><li>
Superior problem-solving and troubleshooting skills</li><li>
Skill in documenting procedures, identifying gaps, and improving workflows to increase efficiency and reduce risk</li><li>
Communicates in an effective and professional manner verbally and in writing, with strong proofreading skills and attention to detail</li><li>
Comfortable making calls to and receiving calls from clients, vendors, attorneys, finance partners, claims team members, vendors and/or outside counsel firms and providing information with courtesy, diplomacy and tact</li><li>
Proven experience with legal technology platforms, matter management systems, and document management tools &ndash;experience with TeamConnect, iManage and/or Guidewire a plus</li><li>
Intermediate or higher experience with Microsoft applications including Outlook, Teams, SharePoint, OneDrive, Word and Excel and beginner or higher experience with PowerPoint</li><li>
Proven experience with other legal and office applications, including Acrobat, HotDocs, Dropbox and/or similar programs</li><li>
Ability to serve as initial point of contact for escalations, resolving issues directly or elevating appropriately.</li><li>
Facilitation of team and vendor meetings, including setting agendas, driving action items, and ensuring follow‑through.</li><li>
Working knowledge of electronic billing processes within a corporate legal department, including invoice submission, validation, approval workflows, and payment processing</li><li>
Understanding of outside counsel billing guidelines, rate structures, alternative fee arrangements, and enforcement mechanisms within eBilling systems</li><li>
Ability to manage day‑to‑day eBilling system operations, including monitoring queues, troubleshooting issues, and ensuring timely processing</li><li>
Ability to identify trends in billing inquiries or invoice adjustments and proactively recommend solutions</li><li>
Customer‑service orientation when responding to billing inquiries and resolving issues across multiple stakeholders</li></ul>
What would make us excited about you?<ul><li>
Bachelor&rsquo;s degree in Business Administration, Legal Studies, or a related field.</li><li>
5 or more years of experience in legal operations, business analysis, legal administration or comparable experience</li><li>
eBilling role: Experience managing eBilling systems (e.g., TeamConnect, Legal Tracker, CounselLink, or similar) and outside counsel invoice processing within a corporate or insurance setting strongly preferred</li><li>
Custodian of Records role: Experience responding to subpoenas or other legal requests for records within a corporate or insurance setting strongly preferred</li><li>
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)</li><li>
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)</li><li>
Travels as needed for role, including divisional / team meetings and other in-person meetings</li><li>
Fulfills business needs, which may include investing extra time, helping other teams, etc</li></ul>
Why Choose a Career at CSAA IG?
At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.
Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don&rsquo;t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
CSAA Insurance Group is an equal opportunity employer.
#li-ml1
.
The national average hourly rate for this position is $30.03-$33.37. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $30.03-$40.10. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.
This job posting will be unposted on Wed, 6 May 2026.</div>

Legal Operations e-Billing Specialist - Remote

<div>External candidates: In order for your application to be correctly processed please sign-in before you apply
Internal candidates: Please go to Workday and click &quot;Find Jobs&quot; link under Career
Thank you for considering opportunities with us!
Job Title
Actuarial Analyst, Commercial Pricing - Remote
Requisition Number
R7595 Actuarial Analyst, Commercial Pricing - Remote (Open)
Location
California - Home Teleworkers
Additional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}
Job Information
We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today&rsquo;s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We&rsquo;re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We&rsquo;re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.
We are actively hiring for an Actuarial Analyst, Commercial Pricing - Remote!
Your Role:
As a Commercial Pricing Actuarial Analyst, you will prepare and coordinate analyses for insurance rating. You will support individual account pricing, perform portfolio ratemaking analyses, and lead projects of moderate complexity.<ul><li>This role is posted as a level IV Actuarial Analyst. However, we are open to levels III - V for this role.</li></ul>
Your Work:<ul><li>
Support commercial auto pricing, including individual account pricing and portfolio-level analyses</li><li>
Conducts actuarially sound statistical analysis by selecting appropriate data sources and making assumptions to develop recommendations for pricing</li><li>
Documents assumptions, methods, sources and considerations in an organized fashion</li><li>
Prepares actuarial findings and documents that are suitable for technical and non-technical audiences</li><li>
Participates in peer reviews to increase collaboration, ensure quality work and drive innovation</li><li>
Collaborate with cross-functional teams, including product management, finance, and claims, to provide actuarial support</li><li>
Follow industry developments, trends, market landscape, and emerging actuarial methods and tools</li><li>
Depending on experience, provides mentorship and guidance for more junior colleagues</li><li>
Provide analytical support to other functions on an ad hoc basis</li></ul>
Required Experience, Education and Skills<ul><li>
BA/BS in statistics, mathematics, actuarial science or related area and 5 years of post-bachelor experience performing statistical and actuarial analysis</li><li>
Or Graduate degree in statistics, mathematics, actuarial science or related area and 3 years experience performing statistical and actuarial analysis</li><li>
Completion of 5 or more actuarial exams</li><li>
Proficiency in statistical analysis and programming languages, such as: SQL, R, Python, Radar, etc.</li><li>
Strong analytical and communication skills</li></ul>
What would make us excited about you?<ul><li>
Actuarial analysis on Commercial Auto lines insurance preferred</li><li>
Expert-level problem solving and critical thinking skills</li><li>
Proven oral and written communication skills, including the ability to give formal presentations</li><li>
In depth actuarial industry knowledge and knowledge of the insurance marketplace</li><li>
Effective problem solving and critical thinking skills</li><li>
Ability to work effectively in a team environment</li><li>
Possesses pattern-recognition skill and logic-based thinking</li><li>
Have a solid understanding of the market landscape</li><li>
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)</li><li>
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)</li><li>
Travels as needed for role, including divisional / team meetings and other in-person meetings</li></ul>
Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.
#li-sd1
Why Choose a Career at Mobilitas?
At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.
Career Growth: We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.
Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don&rsquo;t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact jobs@mobilitasinsurance.com
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Mobilitas does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Mobilitas Insurance Group is an equal opportunity employer.
.
The national average salary range for this position is $122,850.00-$136,500.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $122,850.00-$164,000.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.
This job posting will be unposted on Sat, 18 Apr 2026.</div>

Actuarial Analyst, Commercial Pricing - Remote