Qureos Mentor

CSL Plasma

<div><p><b>The Opportunity
</b></p><p></p><p>This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well as all applicable local, state, federal requirements. This role will ensure compliance to training needs, SOPs, processes and other regulatory or company directives are adhered in order to support the operations and quality requirements for business operations.
</p><ul><li>Reporting compliance status data to operational quality management
</li><li>Collaborate with center management in the development and implementation of continuous improvement plans
</li><li>Collaborate with Assistant Manager of Quality (AMQ), to be able to represent the center during internal and external audits, responds to questions, and may stop operations, including shipments to address quality concerns
</li><li>Responsible for coordinating and managing training activities, policies and processes at the center level.
</li></ul><p></p><p>You will report to the Assistant Manager Quality
</p><p></p><p><b>The Role
</b></p><ul><li>Perform final QA review and release for all shipment and associated documents, to ensure shipment meets customer specifications.
</li><li>Ensure center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action.
</li><li>Perform center records QA review to ensure thoroughness, accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action, ensure appropriate documentation and determine effectiveness of the action.
</li><li>Maintain and review Plasma center personnel training documents to ensure documents comply with CSL procedures, SOP&rsquo;s, CLIA/COLA and other applicable requirements.
</li><li>Maintain the Learning Management System to ensure data integrity, report generation and data analysis to comply with company and regulatory standards.
</li><li>Initiates schedule, coordinate and monitor the delivery of all training, such as new hire, annual and any retraining to meet center or other training and regulatory requirements. Ensure the most current version of training materials at the center is being used
</li><li>Collaborates with center management when viewing the Quality Management System to identify, coordinate and deliver retraining for the purpose of correcting or improving operational or quality issues.
</li><li>Conduct periodic process assessments to ensure compliance of CSL written procedures. Initiate investigation to ensure documentation of deficiencies and development of corrective action plans, as necessary in partnership with management.
</li><li>Identifying and communicate non-conformities to CSL&rsquo;s SOP&rsquo;s. In the absence of the AQM, may conduct monthly quality team meeting to inform, promote, assess and identify opportunities for continuous process improvement in quality, safety, and training for implementation.
</li><li>Promote Safety, Health and Environment Policies &amp; Procedure. Ensure safety training and safety practices are implemented and followed within the center.
</li><li>Conducts and may lead internal audits to monitor facility compliance with CSL procedures and policies, cGMP, OHSA, FDA, and other regulations, as applicable, and develop center responses for deficiencies. In the absence of the AQM, host external audits conducted by the regulatory agencies and customers.
</li><li>Responsible to initiate, investigate and close Trackwise reports in a timely manner. Confirm through follow-up, to ensure appropriate corrective action was initiated, implemented, and effective.
</li><li>Maintain clean efficient work environment. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedure and documentation audits, as applicable.
</li><li>Follow all Standard Operating Procedures (SOPs), company policies and procedures.
</li><li>Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIPAA, and OSHA.
</li><li>Maintain confidentiality of all personnel, donor and center information. Understand policies and procedures associated with hyperimmune programs at the center, if applicable.
</li><li>Assist Plasma center staff in completing other special projects or assignments, as requested.
</li><li>Perform other job-related duties, as assigned.dd 4-6 key responsibilities of the job
</li></ul><p></p><p><b>Your skills and experience
</b></p><p></p><p><b>Education
</b></p><p>High school diploma or equivalent required. Associate or Bachelor&rsquo;s degree in business administration or biological sciences preferred.
</p><p></p><p><b>Experience
</b></p><ul><li>Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment.
</li><li>Strong customer service skills
</li><li>Strong critical reasoning, decision-making and problem solving skills to analyze situations
</li><li>Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
</li><li>Understand Quality Systems and/or regulated training requirements
</li></ul><p></p><p><b>Working Conditions
</b></p><p>(physical &amp; mental requirements)
</p><ul><li>Occasionally required to work with the public when they are dissatisfied
</li><li>80% of the time standing and walking and 20% of the time sitting
</li><li>Reach, bend, kneel and have high level of manual dexterity
</li><li>See and speak with customers and observe equipment operation
</li><li>Occasionally be required to lift and carry 25 lbs.
</li><li>Exposure to hot and cold temperatures, sudden temperature changes, working with freezers and various odors
</li></ul><p></p><h2 class="jobSectionHeader"><b>About CSL Plasma
</b></h2><p>CSL Plasma operates one of the world&rsquo;s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.
</p><p>Learn more about CSL Plasma here https://www.cslplasma.com/ and CSL, CSL Behring, CSL Seqirus and CSL Vifor here https://www.csl.com/ .
</p><p>Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/ .<br>
</p><p></p><p><b>Our Benefits
</b></p><p>For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .<br>
</p><p></p><p><b>You Belong at CSL
</b></p><p>At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
 </p><p>To learn more visit https://www.csl.com/careers/inclusion-and-belonging<br>
</p><p></p><p><b>Equal Opportunity Employer
</b></p><p>CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement .</p></div><p></p>

Quality Specialist

<div><p><b>The Opportunity
</b></p><p>Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
</p><p></p><p>You will report to the Assistant Center Manager.
</p><p></p><p><b>The Role
</b></p><ul><li>In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor&rsquo;s hematocrit and total protein levels.
</li><li>Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally.
</li><li>May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
</li><li>May answer the telephone and answer callers question or transfer call to appropriate staff member.
</li><li>Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
</li><li>Alerts Group Leader or Supervisor of donor flow issues.
</li><li>Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
</li><li>Understand the policies and procedures associated with hyper immune programs at the center if applicable.
<br>
9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety &amp; Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions.
</li><li>Maintain confidentiality of all personnel, donor and center information.
</li><li>May be cross-trained in other areas to meet the needs of the business.
</li><li>Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
</li><li>Perform other job-related duties as assigned.
</li></ul><p></p><p><b>Your skills and experience
</b></p><p></p><p><b>Education
</b></p><p>High school diploma or equivalent required
</p><p></p><p><b>Experience
</b></p><ul><li>Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
</li><li>Will perform basic math calculations
</li></ul><p></p><p><b>Working Conditions
</b></p><ul><li>Understand, remember and apply oral and/or written instructions
</li><li>Understand and follow basic instructions and guidelines
</li><li>Must be able to see and speak with customers and observe equipment operation.
</li><li>Occasionally perform tasks while standing and walking up to 100% of time
</li><li>Reach, bend, kneel and have high level of manual dexterity
</li><li>Occasionally be required to lift and carry up to 25 pounds
</li><li>Fast-paced environment with frequent interruptions
</li><li>Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
</li><li>Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
</li><li>Required to work overtime and extended hours to support center operational needs
</li></ul><p></p><h2 class="jobSectionHeader"><b>About CSL Plasma
</b></h2><p>CSL Plasma operates one of the world&rsquo;s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.
</p><p>Learn more about CSL Plasma here https://www.cslplasma.com/ and CSL, CSL Behring, CSL Seqirus and CSL Vifor here https://www.csl.com/ .
</p><p>Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/ .<br>
</p><p></p><p><b>Our Benefits
</b></p><p>For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .<br>
</p><p></p><p><b>You Belong at CSL
</b></p><p>At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
 </p><p>To learn more visit https://www.csl.com/careers/inclusion-and-belonging<br>
</p><p></p><p><b>Equal Opportunity Employer
</b></p><p>CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement .</p></div>

Medical Screener - Reception Technician (Customer Service)

<div><div><div><div><div><div><b>Entity:</b> CSL Plasma</div>
<div><b>Job Category:</b> Commercial</div>
<div><b>Job Family:</b> Marketing</div>
<div><b>Job Type:</b> Full Time</div>
<div><b>Location</b><b>:</b> Boca Raton, Florida, United States</div>
<div><b>Employer Reference:</b> R-261363</div>
</div></div><div></div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div><div>The Brand &amp; Content Associate plays a crucial role in executing the marketing strategy by overseeing brand content development, social media activation, donor promotions, and communications. You will create, publish, and optimize content across multiple channels to promote engagement, brand awareness, and lead generation. By collaborating with marketing, design, and agency teams. You will develop content solutions that meet project requirements and support marketing goals. Additionally, you will ensure brand standards are upheld and maintain compliance with brand positioning across all channels. Also manage content calendars and keep all partners informed of content plans.</div><div></div><div><b>
JOB DETAILS:</b></div><ul><div><div><b>
Reports To:</b><b> </b><b>Senior Manager of Brand Activation &amp; Content</b></div></div><div><div><b>
Location:</b><b> </b><b>Boca Raton, FL </b>Hybrid (<b>Three days per week in the office, with one of those days being either a Monday or Friday</b></div></div><div><div><b>
Direct Reports:</b><b> </b><b>None</b></div></div><div><div><b>
Travel:</b><b> </b><b>Ability to travel as needed (10%)</b></div></div><div><div><b>
Bilingual:</b><b> </b><b>English/Spanish</b></div></div></ul><div></div><div><b>
RESPONSIBILITIES</b></div><div><b>
Content Planning -</b><b> </b>Develop quarterly content plans that align with the comprehensive content strategy and messaging framework.</div><div></div><div><b>
Content Development &amp; Production -</b><b> </b>Collaborate with designers, videographers and other stakeholders to oversee the content creation of visually appealing and multimedia-rich assets.</div><div></div><div><b>
Social Media Management -</b><b> </b>Maintain CSL Plasma's social media channels, ensuring all profiles are up to date with accurate information for donors. Research and identify latest social media trends and platforms, staying current with industry best practices and regulations.</div><div></div><div><b>
Brand &amp; Content Stewardship -</b><b> </b>Maintain and evolve brand &amp; copy guidelines to maximize value of brand expression, in both English and Spanish.</div><div></div><div><b>
Special Projects</b><b> </b>- Collaborate to create adhoc content, examine brand metrics, identifies trends, and provide recommendations to Marketing Leaders.</div><div></div><div><b>
Collaboration and Communication -</b><b> </b>Collaborate with teams to gather information and develop content that supports marketing projects. Keep partners informed of content plans, performance and seek input for optimization.</div><div></div><div><b>
JOB SPECIFICATIONS</b></div><div><b>
Education and Experience</b></div><ul><div>
Bachelor's degree in marketing, business, or related field experience</div><div>
Must have 3 to 5 years of experience in content, editorial, social, or similar experience</div><div>
Knowledge of digital marketing and social media platforms, content marketing trends, personas, and audience segmentation</div><div>
Experience with content development and implementation</div><div>
Create high-quality, SEO content, knowledge of SEO best practices, and keyword research tools</div><div>
Experience using analytics tools to monitor performance, analytical mindset to interpret data and metrics to improve content</div></ul></div><div></div>
</div><h2 class="jobSectionHeader"><b>About CSL Plasma</b></h2>
<div>
<div>CSL Plasma operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe, and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.</div>
<div>Learn more about CSL Plasma here https://www.cslplasma.com/ and CSL, CSL Behring, CSL Seqirus and CSL Vifor here https://www.csl.com/.</div>
<div>Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.</div>
</div>
<h2 class="jobSectionHeader"><b>Our Benefits</b></h2>
<div>
<div>For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.</div>
</div>
<h2 class="jobSectionHeader"><b>You Belong at CSL</b></h2>
<div>
<div>At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.</div>
<div>To learn more visit https://www.csl.com/careers/inclusion-and-belonging</div>
</div>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer</b></h2>
<div>
<div>CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.</div></div></div></div></div><p></p>

Brand & Content Associate

Join CSL Plasma and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CSL Plasma

ABOUT_COMPANY

Quality Specialist

Medical Screener - Reception Technician (Customer Service)

Brand & Content Associate