Qureos Mentor

Cupola Teleservices Limited

<ul><li>Responding to customer inquiries and resolving complaints in a professional and timely manner.</li><li>Handling and resolving customer escalations or complaints to ensure customer satisfaction.</li><li>Assisting customers with product or service selection and providing recommendations based on their needs.</li><li>Meeting and exceeding individual and team performance targets and key performance indicators (KPIs).</li><li>Maintaining customer records and updating customer information in the database.</li></ul>

Customer Service Representative (Nationals)

We are seeking a motivated, experienced individual to join our financial institution as a Fraud Analyst. As part of our compliance team, you will analyze and review a broad range of financial data, including transactions, transfers, and payments to uncover potentially fraudulent activity. You must be familiar with data analysis techniques, software, and processes, and you should possess the creative problem-solving abilities necessary to suggest new methods of analysis and prevention. <ul><li>Collect and analyze large volumes of financial data for potential fraud.</li><li>Collate data and produce reports for senior managers and stakeholders.</li><li>Recognize patterns of fraud and suggest new methods of detection, mitigation, and prevention.</li><li>Assist with the implementation of new processes and software solutions.</li></ul>

Fraud Analyst

Customer Service Representative (English/Arabic)

Join Cupola Teleservices Limited and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cupola Teleservices Limited

ABOUT_COMPANY

Customer Service Representative (Nationals)

Fraud Analyst

Customer Service Representative (English/Arabic)

Customer Service Representative (Nationals)