Qureos Mentor

Customers Bank

<div>At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who&rsquo;s committed to meeting your needs today and tomorrow.
On the leading edge: We&rsquo;re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we&rsquo;re a partner you can trust.
What you&rsquo;ll do:
We&rsquo;re seeking an Architect, Systems Engineering to set the technical direction for our infrastructure platforms. This is a senior architect role focused on design, technology evaluation, standards, and mentorship rather than direct people management or day-to-day administration. You&rsquo;ll partner with the systems engineering team, cybersecurity, and Enterprise Architecture to shape how our datacenter, identity, and hybrid-cloud environments evolve.
Our hybrid environment runs 300+ servers on-premise and in the cloud across Active Directory, Microsoft Exchange, VMware, Cisco UCS, and enterprise storage and backup platforms, alongside a substantial Microsoft 365, Entra ID, and Azure footprint. You&rsquo;ll define target-state architecture, reference patterns, and configuration standards that keep these platforms stable, secure, audit-ready, and aligned to enterprise direction.<ul><li>
Design target-state architecture and reference patterns for the server estate (300+ Linux and Windows hosts on-premise and in the cloud) that engineers can build and operate against.</li><li>
Set architectural standards and lifecycle strategy for Active Directory, Entra ID, Exchange, and Microsoft 365, and review proposed changes against those standards.</li><li>
Define configuration baselines and governance models, then evaluate ongoing compliance through audit, reporting, and design reviews.</li><li>
Evaluate new technologies and vendor solutions. Lead proofs of concept, score offerings against bank requirements, and produce written recommendations for Enterprise Architecture, security leadership, and the CIO.</li><li>
Mentor systems engineers on design thinking, troubleshooting methodology, and platform-specific best practices. Build cross-training plans that raise overall team capability.</li><li>
Author reference architectures, design documents, and runbooks that serve as the source of truth for Tier 1 and Tier 2 support staff and for change implementers.</li><li>
Partner with cybersecurity to design hardening standards, vulnerability remediation patterns, and audit response approaches across the server estate.</li><li>
Architect complex initiatives such as platform upgrades, AD and Exchange migrations, and cloud onboardings. Present design options, tradeoffs, and recommendations to senior leadership.</li><li>
Define how the team applies AI assistants (Microsoft Copilot, GitHub Copilot, Claude) to scripting, troubleshooting, and documentation, including guardrails and review patterns for safe, responsible use.</li><li>
Serve as a senior technical reviewer on the Change Advisory Board for infrastructure changes affecting production.</li><li>
Provide architectural escalation support for major incidents and planned maintenance, including occasional after-hours coverage.</li></ul>
What do you need?<ul><li>
10+ years in infrastructure systems engineering, including time in a senior, principal, or architect-level role within a hybrid or on-premise enterprise environment.</li><li>
Bachelor&rsquo;s degree in Computer Science, MIS, or equivalent experience.</li><li>
Demonstrated experience designing and governing environments of 200+ Windows and Linux servers, including patch and security configuration strategy at enterprise scale.</li><li>
Strong PowerShell scripting and automation skills across Windows, AD, Exchange, and virtualization platforms, with the design judgment to know where automation belongs and where it doesn&rsquo;t.</li><li>
Working familiarity with AI assistants (Microsoft Copilot, ChatGPT, Claude) and the ability to define how a team should use them responsibly to accelerate scripting, research, and documentation.</li><li>
Subject-matter expertise in four or more of the following:<ul><li>
Identity &amp; directory: Active Directory at scale (schema, GPO, FSMO, replication, DNS/DHCP), Entra ID, SSO/SAML, Azure AD Connect.</li><li>
Messaging &amp; productivity: Microsoft Exchange (on-prem and hybrid) and Microsoft 365 administration.</li><li>
Virtualization &amp; compute: VMware vSphere/vCenter, Horizon View; Cisco UCS, Intersight, HyperFlex; Nutanix or other HCI.</li><li>
Cloud: Azure compute, storage, and networking; on-prem-to-cloud migration patterns.</li><li>
Storage, backup &amp; DR: SAN/NAS, replication and storage protocols; Pure, NetApp, Nutanix; Rubrik, Veritas, Commvault, or Zerto.</li><li>
Security &amp; access: Privileged access management with CyberArk or equivalent; vulnerability remediation; familiarity with packet/traffic analysis tools (Wireshark).</li></ul></li></ul><ul><li>
Experience working directly with vendor technical representatives (Microsoft, Cisco, VMware, Nutanix) to design joint solutions, evaluate roadmaps, and resolve complex issues.</li><li>
Strong communication and documentation skills. Able to translate complex technical decisions into clear options for both engineers and non-technical stakeholders, and to manage multiple workstreams of varying length, priority, and complexity.</li></ul>
Preferred Qualifications<ul><li>
TOGAF, Azure Solutions Architect Expert, or comparable enterprise architecture credential.</li><li>
VMware Certified Professional (VCP-DCV) or equivalent virtualization certification.</li><li>
Microsoft certifications: MCSE preferred (MCSA or MTA acceptable); Azure Administrator Associate or Identity and Access Administrator a plus.</li><li>
Prior experience designing infrastructure in financial services or another regulated industry.</li><li>
Experience leading the design of AD forest upgrades, Exchange migrations, or multi-cloud migration projects.</li><li>
Familiarity with Microsoft SQL Server administration or file transfer automation platforms (e.g., MOVEit).</li><li>
Hands-on experience with Microsoft Copilot for Microsoft 365, Copilot for Security, or comparable AI-assisted operations or admin tooling.</li></ul>
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 
We also provide &ldquo;reasonable accommodations&rdquo;, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 
Diversity Statement: 
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let&rsquo;s take on tomorrow.</div>

VP, Architect, Systems Engineering

<div>At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Must be legally eligible to work in the United States without sponsorship, current or future, to be considered.
Who is Customers Bank?
Customers Bank is a high-performing, digital-forward financial institution committed to innovation, collaboration, and community impact. With a culture rooted in entrepreneurship and continuous learning, we invest deeply in developing the next generation of leaders who will shape the future of banking.
Our internship program is a cornerstone of our early-career talent strategy, offering students hands-on experience, executive exposure, and the opportunity to solve real business challenges &mdash; including our signature AI Capstone Project.
We get you further, faster.
You&rsquo;re known by name. You&rsquo;re trusted as a builder, advisor, and innovator.
We start from a place of possibility.
We embrace innovation and challenge convention to create meaningful, lasting impact.
We act decisively.
We pursue opportunities with urgency and agility, bringing ideas to life quickly and effectively &mdash; always with a focus on high-impact outcomes.
We own our results.
Through effort, resilience, and relentless accountability, we drive measurable success for our clients, communities, and company.
We measure what matters.
We set high standards, track progress, and hold ourselves accountable to outcomes that truly matter.
What you&rsquo;ll do: During this 10-week program, you&rsquo;ll be embedded within a specific business area &mdash; such as banking, risk, operations, finance, or technology &mdash; working on projects that support real team objectives. You&rsquo;ll also collaborate with fellow interns on an AI-focused capstone project, participate in professional development programming, and engage with leaders across the organization.<ul><li>
Contribute to department assignments aligned to business needs</li><li>
Analyze data, support process improvements, and assist with research</li><li>
Participate in weekly development workshops and executive speaker sessions</li><li>
Work with your intern team to tackle an AI-driven business challenge</li><li>
Present your final project and insights to senior leadership</li><li>
Build meaningful relationships across the bank through networking and team activities</li></ul>
What you&rsquo;ll do &ndash; Model Risk Management: In addition to participating in the broader internship program, you&rsquo;ll gain hands-on experience supporting the Model Risk Management team in the validation of models across interest rate risk, liquidity risk, CECL, fraud, and BSA/AML domains. Under supervision, the intern will:<ul><li>
Review model documentation to identify gaps, inconsistencies, and deviations from internal policy and regulatory expectations</li><li>
Perform data quality, data lineage, and data reconciliation testing</li><li>
Reproduce selected model outputs to support process verification</li><li>
Develop or enhance benchmark (challenger) models for validation purposes</li><li>
Assist in back-testing and outcome analysis</li><li>
Draft sections of model validation reports in accordance with MRM standards</li><li>
Support the preparation of materials for Financial and Model Risk Management Committee (FMRC) and other governance forums</li><li>
Track and follow up on remediation actions related to model findings and conditions</li></ul>
What do you need?<ul><li>
Rising senior (Class of 2027) pursuing a bachelor&rsquo;s degree</li><li>
Interest in banking, financial services, business, technology, or analytics</li><li>
Strong communication, collaboration, and problem-solving skills</li><li>
Curiosity and a willingness to learn in a fast-moving environment</li><li>
Ability to work full-time for the 10-week summer program</li></ul>
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 
We also provide &ldquo;reasonable accommodations&rdquo;, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 
Diversity Statement: 
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let&rsquo;s take on tomorrow.</div>

Model Risk Management Intern

<div>At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who&rsquo;s committed to meeting your needs today and tomorrow.
On the leading edge: We&rsquo;re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we&rsquo;re a partner you can trust.
What You&rsquo;ll Do
We are seeking an experienced and motivated Cloud Security Specialist is accountable for evaluating the Bank&rsquo;s cloud security posture, cloud environment (Azure and Office) and overall security. They are responsible for implementing proactive security initiatives in the Bank&rsquo;s cloud and email environments and the discovery of sensitive data and ensuring DLP strategies are deployed.
This position requires the candidate to have knowledge in configuring and implementation of different Azure and Microsoft Defender (CASB) tools/solutions.
Key Responsibilities:<ul><li>
Develop, implement, and maintain cloud security strategies, policies, and standards across the organization.</li><li>
Integrate security best practices into multi-cloud and hybrid environments (e.g., AWS, Azure, GCP).</li><li>
Monitor cloud environments for security threats, vulnerabilities, and breaches.</li><li>
Respond to security incidents by identifying root causes, mitigating risks, and coordinating corrective measures.</li><li>
Collaborate with the Incident Response team to analyze cloud-specific threats and resolve issues promptly.</li><li>
Conduct risk assessments for cloud platforms and services to identify and mitigate potential security threats.</li><li>
Ensure compliance with industry standards, regulations, and frameworks (e.g., ISO 27001, SOC 2, NIST, CIS benchmarks).</li><li>
Provide security guidance to ensure adherence to organizational security policies.</li><li>
Implement least privilege principles and ensure secure authentication and authorization mechanisms.</li><li>
Assist in securing cloud infrastructure services, including storage, compute, containers, and networks.</li><li>
Assist in supporting cloud security log monitoring architecture, design and implementation activities</li><li>
Develop and deploy automated security solutions for continuous monitoring, threat detection, and configuration management.</li><li>
Perform regular audits to ensure effective use of security tools and technologies.</li><li>
Implement remediations and proactive measures to address vulnerabilities and misconfigurations.</li><li>
Collaborate with cross-functional teams (e.g., DevOps, IT, compliance) to embed security into cloud projects and initiatives.</li><li>
Educate staff and stakeholders on cloud security risks, technologies, and best practices.</li><li>
Document cloud security policies, processes, and incidents.</li><li>
Generate reports for stakeholders, summarizing cloud security posture, risks, and improvements.</li><li>
Stay up-to-date with evolving cloud security trends, technologies, and threats.</li><li>
Provide recommendations to enhance the overall cloud security posture and align with organizational goals.</li></ul>
Suggested Skills<ul><li>
Financial industry experience</li><li>
Knowledge of Cloud/Azure best security practices, DLP and how to configure best practices for data protection and how to discover sensitive data/PII and preform security assessments on cloud environments</li><li>
Experience with cloud provider and using security tools and techniques.</li><li>
Knowledge of cloud services and their attack surface.</li><li>
Related industry certifications (Sec+, CTIA, CISSP)
</li></ul>Qualifications<ul><li>
Bachelor's Degree in Computer Science, Cybersecurity, or similar work experience in a related field</li><li>
Cloud security experience
</li><li>2-3 years of cyber security experience
</li><li>Constant learner
</li><li>Has experience in at least one of the main cloud providers (AWS, Azure, Google)</li></ul>
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 
We also provide &ldquo;reasonable accommodations&rdquo;, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 
Diversity Statement: 
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let&rsquo;s take on tomorrow.</div>

Cloud Security Specialist

Join Customers Bank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Customers Bank

About Company

VP, Architect, Systems Engineering

Model Risk Management Intern

Cloud Security Specialist