Qureos Mentor

Cuyahoga Community College

<div>Department: Health Professions

Location: Western Campus
Reports To: Program Manager, Nursing &amp; Health Professions
Recruitment Type: External/Internal

Requisition ID: req6880

Employment Type: Student
Union Position: Non-Union

Work Schedule: M-F, based on student's schedule

Number of Openings: 0
Job Description:
SUMMARY 
Under the direction of the dean (Associate/School Dean), PALs use their knowledge, experience, and training to welcome and guide incoming first-year students through their first semester/academic year. Assist with the coordination of and provide firsthand insights into school-based programming, extracurricular activities, and serve as a resource agent regarding other academic support services. Collaborate with faculty, staff, and other student leaders to strengthen the overall student experience. This role is essential in supporting student engagement, belonging, and retention. 
ESSENTIAL FUNCTIONS 
<ul><li>
Assist with school-based onboarding and programming initiatives, academic-related outreach activities and events
 
</li><li>Help students understand how to access college and school resources and assist with referrals (e.g., counseling, advising, tutoring, financial assistance) 
</li><li>
Serve as a positive role model, promoting active learning and engagement with faculty, campus organizations and events to foster a sense of belonging 
</li><li>
Provide information on career-related and experiential learning opportunities
 
</li><li>Assist with communication and outreach initiatives related to retention efforts 
</li><li>
Assist with FYE programming, workshops, and success initiatives 
</li><li>
May conduct Student Success workshops and info sessions 
</li>
May assist the office staff with general administrative duties 
<li>
</li></ul> 
REQUIRED QUALIFICATIONS 
 
<ul><li>Must be currently enrolled at Tri-C and have completed at least two semesters with a minimum of 24 credits earned including ENG 1010 
</li><li>
Maintain a minimum of 2.8/4.0 GPA each semester of employment and have a clear judicial record upon and throughout employment 
</li><li>
Desire and enthusiasm to support Tri-C students in succeeding and graduating 
</li><li>
Familiarity with campus resources and student support services
 
</li><li>Excellent interpersonal, communication, collaboration, and problem-solving skills 
</li><li>
Capacity for discretion, diplomacy, and confidentiality 
</li><li>
Serve as a positive role model by demonstrating ethical behavior and good judgement
 
</li><li>Ability to effectively interact with students, faculty, and staff 
</li><li>
Interest in leadership, mentorship, or student development
 
</li><li>Open-mindedness toward a wide variety of cultures, lifestyles, backgrounds, and demographics
 
</li><li>Experience with MS Office and Brightspace 
</li><li>
Excellent customer service skills
 
</li>Maintain awareness of current course offerings, program pre-requisites, major and general requirements 
<li>
 
</li></ul>PREFERRED QUALIFICATIONS 
<ul><li>
Previous student leadership or work-related leadership experience
 
</li><li>Satisfactorily Completed GEN 1070 or HTEC 1070</li></ul> 
TERMS AND BENEFITS 
<ul><li>
Up to three semesters (contingent upon successful performance reviews and student enrollment status) 
</li><li>
Peer Advising Leaders will undergo paid professional development sessions, where they will learn (or brush up on) technology tools (i.e., MyTri-C Space; Degree Works; BrightSpace; SmartPlan) and peer facilitation skills
 
</li><li>Hours per week: A minimum of 10 hours per week and up to 15 hours per week based on the School Dean needs
 
</li><li>Compensation/Benefits: $15.45 per hour and one paid course (up to 3 credit hours)</li></ul>

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.</div>

Intern, Peer Advising Leader (Health Professions)

<div>Department: Metro Learning Commons

Location: Metropolitan Campus
Reports To: Supervisor, Library
Recruitment Type: External/Internal

Requisition ID: req6856

Employment Type: Part-Time Support Staff
Union Position: Union

Work Schedule: Tuesday-Friday: 9:00 am - 2:00 pm Hours may change as needed.

Number of Openings: 1
Job Description:
SUMMARY 
Provides a high level of support services in the Learning Commons including the Testing Center, Tutoring Services, Library, Media Services, and TLC/Open Lab.
DUTIES AND RESPONSIBILITIES 
Duties and responsibilities include, but are not limited to: 
<ul><li>
</li>
Administers College tests such as placement and student makeup exams both on campus and off-site as needed. 
<li>
</li>
Administers other institutional exams such as credit by exams (i.e. CLEP). 
<li>
</li>
Inputs placement scores into Banner. 
<li>
</li>
Schedules tutoring, testing, and proctoring appointments. 
<li>
</li><li>
Provides support for library circulation desk functions, including the safe-keeping and repository of library reserves and other materials, OhioLINK orders, and maintains site library holdings.</li> 
Participates in the efficient and accurate operation of the Learning Commons processes, procedures and equipment. 
<li>
</li>
Maintains accurate and complete records of the Learning Commons. 
<li>
</li>
Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction. 
<li>
</li><li>
Monitors patrons, provides routine information, and directs callers/visitors to appropriate personnel and/or departments for assistance. 
</li>
Assists with college-wide user logon support and print management. 
<li>
</li>
Acts as the initial point of contact and support in the response and troubleshooting for hardware and software problems. 
<li>
</li>
Responds to faculty and staff needs for operational issues and assistance with operating equipment. 
<li>
</li>
Provides technical assistance for special events: planning, set up, running, troubleshooting, and teardown. 
<li>
</li>
Provides support for Media Services including equipment reservations, checkouts, inventory, and service tickets. 
<li>
</li>
Performs campus repairs, preventative maintenance and functionality testing of ATCs, computer labs, and all classroom equipment. 
<li>
</li>
Provides training workshops to students, faculty, and staff on the varying technologies at the site. 
<li>
</li>
Functionally supervises work study employees within the business unit. 
<li>
</li><li>
Performs other related duties within the job grade and job classification as assigned.</li></ul> 
REQUIRED QUALIFICATIONS
EDUCATION and EXPERIENCE/TRAINING
High school degree or GED 
<ul><li>
</li><li>
Minimum of 3 years&rsquo; work experience in an office setting, performing customer service or desktop support functions</li></ul>
KNOWLEDGE, SKILLS, and ABILITIES
Intermediate keyboarding, grammar, math, and Microsoft Suite skills. 
<ul><li>
</li>
Excellent written, verbal, and interpersonal communication skills. 
<li>
</li><li>
Demonstrated record of customer service with internal and external customers, in varied settings (in person, online, and over the telephone).</li>
High degree of accuracy and attention to detail. 
<li>
</li>
Demonstrated ability to handle multiple tasks/responsibilities and prioritize work. 
<li>
</li><li>
Sensitivity to respond appropriately to the needs of students and the community.</li></ul>
COMPETENCIES
CRITICAL COMPETENCIES
Service Focus 
<ul><li>
</li>
Adaptability 
<li>
</li><li>
Quality of Work</li></ul>
VERY IMPORTANT COMPETENCIES
Communication 
<ul><li>
</li><li>
Collaboration</li></ul>
IMPORTANT COMPETENCIES
Continuous Improvement 
<ul><li>
</li><li>
Time Utilization</li></ul>
PREFERRED QUALIFICATIONS
EDUCATION and EXPERIENCE/TRAINING
Bachelor's degree. 
<ul><li>
</li>
Two years of A/V Experience with an appropriate industry certification (Extron Certification). 
<li>
</li>
Two years of work experience in a community college/higher education environment 
<li>
</li>
Experience in Banner Information System 
<li>
</li>
Experience with Placement Testing 
<li>
</li><li>
Experience in Library circulation functions</li></ul>
KNOWLEDGE, SKILLS, and ABILITIES<ul><li>
High proficiency with the Microsoft Suite</li></ul>
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)
The work is performed in a normal, professional office or library environment with moderate noise levels. 
<ul><li>
</li>
The work area is adequately lit, heated, and ventilated. 
<li>
</li><li>
Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.</li><li>
Must be able to regularly kneel, crouch, stand, lift above head, climb ladders and lift or push items up to 25 pounds. Must occasionally lift or push items up to 50 pounds such as special event equipment, flatbed cards, and library book carts.</li>
Walking, standing, bending carrying light items such as papers, files, pamphlets, books, etc. are regular frequent. 
<li>
</li><li>
Work requires walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.</li></ul> 
This is a Part-Time (1199/SEIU) Bargaining Unit Position, Grade 07. Part-Time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions. 
 
Target Hiring Rate: Minimum salary $20.02/hr

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.</div>

Academic Support Services Technician

Join Cuyahoga Community College and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cuyahoga Community College

About Company

Intern, Peer Advising Leader (Health Professions)

Academic Support Services Technician