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Cyber Internet Services (Pvt.) Limited

Position: TAC Engineer Level-1 Company: Cyber Internet Services (Pvt.) Limited (Cybernet) Location: Head Office, Karachi (Full-time | Onsite) Department: Managed ServicesAre you ready to elevate your career in a dynamic and innovative environment? Cybernet invites motivated individuals to join our Managed Services team as TAC Engineer Level-1 and contribute to delivering exceptional technical support to our valued clients.Responsibilities and Duties:<ul><li>&middot; Address diverse technical queries from corporate clients, providing timely and effective support.</li><li>&middot; Build and maintain positive client relationships, ensuring exceptional service delivery.</li><li>&middot; Expedite complaint resolutions within committed timelines to meet service level agreements.</li><li>&middot; Troubleshoot network issues related to Customer Premises Equipment (CPE) such as routers and switches.</li><li>&middot; Respond to inquiries about internet access technologies, including DSL, VSAT, Fiber, WiMAX, GPON, and RF.</li><li>&middot; Log and manage incident resolution tickets in the system, ensuring clear communication with stakeholders.</li><li>&middot; Provide technical support to customers via phone and email, ensuring issues are resolved promptly.</li><li>&middot; Diagnose and resolve internet and data connectivity issues associated with various technologies, including GPON, RF P2P, P2MP, Metro Fiber, Dark Core, 3G/4G LTE, and email services.</li><li>&middot; Collaborate with internal teams such as Network Operations, Engineering, and Fiber Optics to escalate and resolve technical and last-mile issues.</li><li>&middot; Document support interactions, including resolution steps and customer feedback, within the ticketing system.</li><li>&middot; Monitor network performance proactively to identify and resolve potential issues before they impact customers.</li><li>&middot; Participate in training sessions and team meetings to share insights and best practices for continuous improvement.</li></ul>Skills and Qualifications:<ul><li>&middot; Bachelor&rsquo;s degree in Telecommunications, Electronics, Networking, Computer Engineering, or Computer Science from a reputable institution with a minimum CGPA of 3.0.</li><li>&middot; CCNA training or certification is preferred.</li><li>&middot; Fresh graduates or individuals with 1-2 years of relevant experience are encouraged to apply.</li><li>&middot; Strong understanding of OSI Layers, TCP/IP protocols, and fundamentals of switching and routing.</li><li>&middot; Proficiency in Linux and VM environments is an advantage.</li><li>&middot; Basic knowledge of network security principles and practices.</li><li>&middot; Solid troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues efficiently.</li><li>&middot; Familiarity with email protocols (SMTP, IMAP, POP3) and internet protocols (TCP/IP, DNS, DHCP).</li><li>&middot; Flexibility to work in an 8-hour rotational shift schedule.</li></ul>How to Apply:If you are ready to embark on an exciting career journey with Cybernet, send your updated resume to careers@cyber.net.pk with the subject line &ldquo;TAC - Karachi&rdquo;Join our dynamic team and be part of a rewarding environment where your technical expertise will play a crucial role in delivering top-notch support to our valued clients.Job Type: Full-timeWork Location: In person

TAC Engineer Level-1 - Karachi

Position Title: Senior Marketing ExecutiveCompany: Cyber Internet Services (Pvt.) Limited (Cybernet)Location: Head Office, KarachiEmployment Type: Full-time | OnsiteDepartment: MarketingPosition Overview:As a Marketing Executive / Senior Marketing Executive, you will be a driving force behind our brands&rsquo; narrative and market presence. You will work at the intersection of creativity and strategy, translating market insights into impactful campaigns that resonate across markets.Key Responsibilities and Duties:<ul><li>Assist the Marketing team in the creation and development of engaging content for social media, digital campaigns and marketing collateral, that align with the brand&rsquo;s identity and objectives.</li><li>Support the Marketing team in planning, and execution of marketing projects. This includes managing timelines, cross-functional collaboration, and overseeing vendor relationships to ensure delivery.</li><li>Conduct research to analyze market trends, consumer behavior, and competitor landscapes.</li><li>Collaborate with functional teams for the development of corporate presentations.</li><li>Monitor and optimize campaign performance across digital platforms, using data-driven insights to improve engagement and ROI.</li></ul>Requirements:<ul><li>Master&rsquo;s and/or Bachelor&rsquo;s degree in Business Administration, with a specialization in Marketing from a reputable business school.</li><li>2-3 years&rsquo; prior marketing experience is preferable.</li><li>Ability to work in a fast-paced environment and effectively handle multiple tasks.</li><li>Strong analytical, communication and project management skills.</li></ul>Why Join Us?<ul><li>Professional Growth: This role offers extensive learning opportunities and the potential for career advancement within the company.</li><li>Dynamic Environment: Be part of a team that values creativity and forward thinking in every aspect of marketing.</li><li>Exposure: You will get an opportunity to work with multiple brands, developing versatile skills through varied projects and marketing challenges.</li><li>Impact: Play a critical role in shaping the brand&rsquo;s presence and growth in the market.</li></ul>How to Apply:Interested candidates are encouraged to apply through the link below:https://cyber.net.pk/job-details-careers/?jobId=eaMA0DYMN9QU22UaBs4GKQ%3D%3DJoin Cybernet - where growth meets opportunity.Job Type: Full-timeWork Location: In person

Senior Marketing Executive

Position: Accounts Executive / Senior Accounts ExecutiveCompany: Cyber Internet Services (Pvt.) Limited (Cybernet) Job Location: Head Office, Karachi (Full-time | Onsite)Department: FinancePosition Overview:Cybernet is seeking a highly motivated and detail-oriented Accounts Executive / Senior Accounts Executive to join our Finance team. This role offers an excellent opportunity for finance professionals to grow in a dynamic environment, contribute to accurate financial operations, and support organizational decision-making through reliable reporting and analysis.Key Responsibilities:&middot; Maintain accurate expense and accounts payable financial records.&middot; Prepare and reconcile input and output sales tax.&middot; Have strong knowledge of sales tax and withholding tax laws.&middot; Coordinate with relevant stakeholders for invoice booking &amp; payment related matters.&middot; Support team lead in audits and other reporting requirements.&middot; Ensure timely and accurate reporting in alignment with organizational policies and standards.Requirements:&middot; Education: ACCA / ICMA / CA (Part-Qualified, Articles Completed) or Masters in Accounts &amp; Finance / Business Administration.&middot; Experience: 2&ndash;3 years in a similar role.&middot; Strong knowledge of accounting principles and tax regulations.&middot; Proficiency in MS Excel with hands-on experience in preparing sales tax and income tax workings.&middot; Having experience of working in a SAP environment (preferred).&middot; Ability to work effectively within deadlines.Job Type: Full-timeWork Location: In person

Accounts Executive / Senior Accounts Executive

Join Cyber Internet Services (Pvt.) Limited and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cyber Internet Services (Pvt.) Limited

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TAC Engineer Level-1 - Karachi

Senior Marketing Executive

Accounts Executive / Senior Accounts Executive