Muhammad Moazzam Ali

Cybernet

SummaryThe prime objective is Complaint Ticket escalation to relevant ODN Access departments.Key Responsibilities&middot; Familiar with MS-Office especially Words, Excel and PowerPoint.&middot; Familiar with MS-Outlook with use of English in email communications.&middot; Inter-departmental coordination skills&middot; Communication skills (internal and external)&middot; Interdepartmental Ticket Escalation&middot; Manage Ticketing OperationRequirement:&middot; Diploma of Associate Engineer (DAE-CIT)&middot; Age bracket below 25 years.&middot; Familiar with GPON technology&middot; Effective response to the service disruption events and ensure timely escalation.&middot; One to two year experience will be preferred/ Fresh can also apply.&middot; Fresh with relevant educational background (capacity will be enhanced) Self-motivated with a results-driven approach.&middot; Integrity and honesty&middot; Self-motivated with a results-driven approach. Fast learner and passion for salesDesirable:&middot; Negotiating and coordination&middot; Team spirit&middot; Interpersonal skills&middot; Independence with positive energy level&middot; Operational Excellence (quality with cost efficiency)Job Type: Full-timePay: Up to Rs45,000.00 per monthJob Types: Full-time, FresherPay: Up to Rs45,000.00 per monthApplication Question(s):<ul><li>Have you Completed your DAE CIT?</li><li>Have you Completed your Intermediate?</li><li>What is your Current Salary?</li><li>What is your Expected Salary?</li></ul>Work Location: In person

DAE (CIT) – Males & Females Required

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