Qureos Mentor

Cybernet Internet Services Pvt. Ltd.

Company: Cyber Internet Services (Pvt.) Limited (Cybernet)Job Location: Lahore (Onsite)Position: TAC Engineer Level-1Responsibilities and Duties:<ul><li>Provide technical support to customers via phone, email from corporate clients.</li><li>Diagnose and troubleshoot internet and data connectivity issues related to Customer Premises Equipment (CPE), including routers and switches.</li><li>Offer technical assistance and guidance on a range of internet and data technologies, including GPON, RF P2P, P2MP, VSAT Technologies, Metro Fiber, Dark Core, 3G/4G, LTE, and email services.</li><li>Collaborate with internal teams such as Network Operations, Engineering, Fiber Optics, and other relevant teams to escalate and resolve technical and last-mile issues effectively.</li><li>Record support interactions, including steps taken to resolve issues and customer feedback, within the ticketing system.</li><li>Actively monitor network performance and identify potential issues before they affect customers.</li><li>Participate in regular training sessions and team meetings to share insights and best practices.</li></ul>Skills and Requirements:<ul><li>Bachelor's degree in Telecommunications, Electronics, Computer Engineering, Computer Science or equivalent from a reputable university with a minimum CGPA of 3.0.</li><li>Experience in technical support roles, preferably in the telecommunications or ISP industry.</li><li>Strong knowledge of internet protocols (TCP/IP, DNS, DHCP), networking fundamentals, and email protocols (SMTP, IMAP, POP3)</li><li>Good troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues efficiently.</li><li>CCNA training or certification would be preferred.</li><li>Open to fresh graduates or individuals with 1-2 years of relevant experience.</li><li>Basic understanding and experience in network security principles and practices.</li><li>Knowledge of Linux and VM environment are a plus.</li><li>Willingness to work on an 8-hour shift rotation schedule</li></ul>How to Apply:Send your resume to careers@cyber.net.pk with &quot;TAC&quot; in the subject line.Join our dynamic team and be part of a rewarding environment where your technical expertise will play a crucial role in delivering top-notch support to our valued clients.Job Type: Full-timeWork Location: In personApplication Deadline: 15/12/2024

TAC Engineer Level-1

About UsCybernet, a part of the Lakson Group of Companies, is Pakistan&rsquo;s largest FTTX provider, with over 25 years of unparalleled services. The company focuses on providing specialized end-to-end connectivity solutionsto its enterprise and broadband customers nationwide, as well as carrier services to international telecom service providers. Cybernet has established its GPON-based fiber-optic network and long-haulinfrastructure to enable nationwide connectivity. We empower international and carrier customers by leveraging our global Points of Presence (PoPs) in Asia (Singapore), the Middle East (Oman, UAE), andEurope (France) and facilitating cross-border connectivity. Our offices are present in over 29 cities across the country.SummaryWe are looking for a reliable and organized Cable Technician to join our team and install data and voice cables that connect our FTTH equipment/products to customer premises.Cable Technician responsibilities include digging and setting ground cables, working on poles, and installing equipment as needed.Ultimately, you will work with other Cable Technicians to ensure our customers have access to the services they need.Responsibilities<ul><li>Complete installation of infrastructure of fibre optic cable till the distribution box</li><li>Installing televisions, cables, routers, and IT devices</li><li>On-the-spot complaint handling</li><li>Assisting Splicer during Fiber Distribution Terminal (FDT) and Distribution Box (ADT)</li><li>Laying and handling of 2-fiber, 6-fiber, 12-fiber and 24-fiber cable</li><li>Working with GPON technology among others</li><li>Effective response to service disruption events and ensure timely restoration.</li><li>Troubleshooting issues with the cable network</li><li>Repairing cable poles and towers</li><li>Ensuring all cables are neatly tied and bundled according to safety regulations</li></ul>&middot; Completing paperwork such as timesheets, checklists, vehicle inspection reports, and service ordersRequirements&middot; Diploma of Associate Engineer (DAE) or Intermediate (complete)&middot; Age bracket below 30 years&middot; Familiar with GPON technology&middot; Must be familiar with Splicing machine, Optical Power Meter, PON Meter, and OTDR.&middot; Ability to satisfy the customer by performing testing and troubleshooting&middot; One-to-two-year experience will be preferred&middot; Fresh with relevant educational background (capacity will be enhanced)&middot; Self-motivated with a results-driven approach.&middot; Integrity and honesty&middot; Self-motivated with a results-driven approach. Fast learner and passion for sales&middot; Familiar with the use of safety equipment and tools.&middot; To Maintain toolkits/equipment/test gears etc.What We Offer<ul><li>Market competitive compensation package.</li></ul><ul><li>Medical coverage for employees and their families.</li></ul><ul><li>Festival bonuses.</li></ul><ul><li>A culture of diversity, inclusion, and respect for each other.</li></ul>A team that continuously works towards mutual development and successJob Type: Full-timeWork Location: In person

Cable Technician (Daska)

Job Description:Position: Administration ExecutiveCompany: Cyber Internet Services (Pvt.) Limited (Cybernet)Job Location: Lahore (Full-time | Onsite)Department: AdministrationAbout Cybernet:Cybernet, a part of the Lakson Group of Companies, is Pakistan&rsquo;s largest FTTX provider, delivering over 25 years of reliable connectivity and ICT services. We provide end-to-end network solutions to enterprises, broadband customers, and international telecom carriers.Position Summary:We are looking for a proactive and detail-oriented Administration Executive with 1&ndash;3 years of experience in administrative operations. The ideal candidate will support the day-to-day functioning of the office, coordinate with internal departments and vendors, and manage administrative resources including vendor contracts and fleet operations to ensure efficiency and compliance.Key Responsibilities:<ul><li>Manage day-to-day administrative operations and ensure smooth office functioning.</li><li>Handle vendor management, including sourcing, negotiation, contract renewal, and performance tracking.</li><li>Oversee fleet management activities such as vehicle allocation, maintenance scheduling, fuel consumption tracking, and documentation.</li><li>Coordinate with internal teams to manage office facilities, utilities, and supplies efficiently.</li><li>Organize and schedule meetings, appointments, and travel arrangements for management and staff.</li><li>Maintain accurate records, reports, and documentation systems, both digital and physical.</li><li>Ensure adherence to company policies, confidentiality, and compliance standards.</li></ul>*Requirements:<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree (preferably in Business Administration, Management, or a related field).</li><li>Experience: 1&ndash;3 years of relevant experience in administration, including exposure to vendor and fleet management.</li><li>Strong understanding of office operations, procurement, and vendor coordination.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong organizational and multitasking abilities with attention to detail.</li><li>Professional demeaner, discretion, and ability to work independently.</li></ul>What We Offer<ul><li>Market-competitive compensation package.</li><li>Medical coverage for employees and their families.</li><li>Yearly performance bonus.</li><li>A culture of diversity, inclusion, and mutual respect.</li><li>Opportunities for learning, growth, and professional development.</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Administration Executive

Job Description:Position: Administration ExecutiveCompany: Cyber Internet Services (Pvt.) Limited (Cybernet)Job Location: Lahore (Full-time | Onsite)Department: AdministrationAbout Cybernet:Cybernet, a part of the Lakson Group of Companies, is Pakistan&rsquo;s largest FTTX provider, delivering over 25 years of reliable connectivity and ICT services. We provide end-to-end network solutions to enterprises, broadband customers, and international telecom carriers.Position Summary:We are looking for a proactive and detail-oriented Administration Executive with 1&ndash;3 years of experience in administrative operations. The ideal candidate will support the day-to-day functioning of the office, coordinate with internal departments and vendors, and manage administrative resources including vendor contracts and fleet operations to ensure efficiency and compliance.Key Responsibilities:<ul><li>Manage day-to-day administrative operations and ensure smooth office functioning.</li><li>Handle vendor management, including sourcing, negotiation, contract renewal, and performance tracking.</li><li>Oversee fleet management activities such as vehicle allocation, maintenance scheduling, fuel consumption tracking, and documentation.</li><li>Coordinate with internal teams to manage office facilities, utilities, and supplies efficiently.</li><li>Organize and schedule meetings, appointments, and travel arrangements for management and staff.</li><li>Maintain accurate records, reports, and documentation systems, both digital and physical.</li><li>Ensure adherence to company policies, confidentiality, and compliance standards.</li></ul>*Requirements:<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree (preferably in Business Administration, Management, or a related field).</li><li>Experience: 1&ndash;3 years of relevant experience in administration, including exposure to vendor and fleet management.</li><li>Strong understanding of office operations, procurement, and vendor coordination.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong organizational and multitasking abilities with attention to detail.</li><li>Professional demeaner, discretion, and ability to work independently.</li></ul>What We Offer<ul><li>Market-competitive compensation package.</li><li>Medical coverage for employees and their families.</li><li>Yearly performance bonus.</li><li>A culture of diversity, inclusion, and mutual respect.</li><li>Opportunities for learning, growth, and professional development.</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

About UsCybernet is a leading Internet and Data Communication Network Service Provider in Pakistan. We are present in 25 cities with more than 1500 B2B clients of innovative enterprise solutions and above 200,000 B2C consumers of Stormfiber.Our increasingly diverse team is dedicated to achievement. We empower our people to use their spaces, passions, and talents to perform at their best.We grow because our people grow with us. Join the Cybernet family.SummaryWe are looking for an enthusiastic Retention Officer to contribute to retaining customers for our company. You will be responsible for retaining customers by assisting and guiding the over the phone and maintaining good customer relationships.An effective Retention Officer must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone including working on data provided to guide customers dealing with complaints and doubts.Retention Officer is primarily responsible for ensuring that customers or employees remain engaged with a company and do not leave or churn. This role is crucial in maintaining long-term relationships and stability within an organization.Responsibilities&middot; Contact potential or existing customers to inform them about a product or service using scripts&middot; Answer questions about products or the company&middot; Ask questions to understand customer concerns and address them&middot; Work on customer complaints to retain them.&middot; Enter and update customer information in the database&middot; Take and process orders in an accurate manner&middot; Go the &ldquo;extra mile&rdquo; .&middot; Keep records of calls and sales and note useful informationRequirements ( Females only)&middot; High school diploma: BSc/BA will be a plus (Females only)&middot; Proven experience as a Retention Officer representative or other sales/customer service role&middot; Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaintsJob Type: Full-timeWork Location: In person

Front Desk Officer

Position: Finance ExecutiveCompany: Cyber Internet Services (Pvt.) Limited (Cybernet)Job Location: Lahore (Full-time | Onsite)Department: FinancePosition Overview:Cybernet is seeking a highly motivated and detail-oriented Finance Executive to join our Finance team. This role offers an excellent opportunity for finance professionals to grow in a dynamic environment, contribute to accurate financial operations, and support organizational decision-making through reliable reporting and analysis.Key Responsibilities:&middot; Maintain accurate financial records including accounts payable, accounts receivable, expenses, and revenues.&middot; Assist in the preparation of financial statements in compliance with IFRS.&middot; Prepare and reconcile input and output sales tax.&middot; Demonstrate strong knowledge of sales tax and income tax laws.&middot; Coordinate with relevant stakeholders for recording and reviewing audit trails.&middot; Support team lead in audits, budgets, and other reporting requirements.&middot; Analyze financial data and provide insights to support decision-making.&middot; Ensure timely and accurate reporting in alignment with organizational policies and standards.Requirements:&middot; Education: ACCA / ICMA / CA (Part-Qualified, Articles Completed) or Bachelor&rsquo;s in Accounts &amp; Finance / Business Administration.&middot; Experience: 1&ndash;2 years in a similar role.&middot; Strong knowledge of accounting principles, IFRS, and tax regulations.&middot; Proficiency in MS Excel with hands-on experience in preparing sales tax and income tax workings.&middot; Excellent analytical, decision-making, and problem-solving skills.&middot; Strong attention to detail and ability to work effectively within deadlines.Why Cybernet?At Cybernet, we prioritize professional development and provide opportunities to thrive in a collaborative, innovative, and growth-driven environment. We value excellence, integrity, and impact, and encourage our team members to continuously develop their skills while contributing to organizational success.How to Apply:If you meet the above criteria and are ready to advance your career in finance, please send your resume to careers@cyber.net.pk with the subject line: &ldquo;Finance Executive - Lahore &rdquo;.Join Cybernet &ndash; where your growth fuels our success.Job Type: Full-timeWork Location: In person

Finance Executive

Join Cybernet Internet Services Pvt. Ltd. and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cybernet Internet Services Pvt. Ltd.

ABOUT_COMPANY

TAC Engineer Level-1

Cable Technician (Daska)

Administration Executive

Administration Executive

Administration Executive

Front Desk Officer

Finance Executive