Qureos Mentor

Cybernet Internet Services Pvt. Ltd.

SummaryYour job is to provide customers with everything they need to have their work done. Be it installation, repair, or maintenance of the equipment they need to inform their customer about the progress during the procedure.As a Field Service Technician, you&rsquo;re required to be professional and responsible towards your duties. Also, you might need to travel to different locations, install equipment and respond to maintenance service requests.To excel in your job, you need to have outstanding troubleshooting skills, adequate field experience, and the aptitude to find your feet into the changing work schedule. Then, you&rsquo;ll be able to provide first-rate service and can satisfy your clients.Responsibilities&middot; Complete installation of fiber optic equipment and cable laying till the customer's premises from the distribution box.&middot; On-the-spot complaint handling&middot; Installation of Access Point (AP), HD Box installation, and laying of RF cable for TV&middot; Designated area maintenance of last mile optical fiber cable&middot; Working with GPON technology among others&middot; Familiar with the use of safety equipment and tools.&middot; To Maintain toolkits/equipment/test gears etc.Requirements&middot; Diploma of Associate Engineer (DAE) or Intermediate (complete)&middot; Age bracket below 32 years (36 for Supervisor).&middot; Familiar with GPON technology&middot; Ability to satisfy the customer by performing testing and troubleshooting&middot; Effective response to service disruption events and ensure timely restoration.&middot; One to two years of experience will be preferred&middot; Fresh with relevant educational background (capacity will be enhanced) Self-motivated with a results-driven approach.&middot; Integrity and honesty&middot; Self-motivated with a results-driven approach. Fast learner and passion for salesWhat We Offer<ul><li>Market competitive compensation package.</li><li>Medical coverage for employees and their families.</li><li>Festival bonuses.</li><li>A culture of diversity, inclusion, and respect for each other.</li><li>A team that continuously works towards mutual development and success.</li></ul>Job Type: Full-timeWork Location: In person

Field Technician (Lahore)

About UsCybernet, a part of the Lakson Group of Companies, is Pakistan&rsquo;s largest FTTX provider, with over 25 years of unparalleled services. The company focuses on providing specialized end-to-end connectivity solutionsto its enterprise and broadband customers nationwide, as well as carrier services to international telecom service providers. Cybernet has established its GPON-based fiber-optic network and long-haulinfrastructure to enable nationwide connectivity. We empower international and carrier customers by leveraging our global Points of Presence (PoPs) in Asia (Singapore), the Middle East (Oman, UAE), andEurope (France) and facilitating cross-border connectivity. Our offices are present in over 29 cities across the country.SummaryWe are looking for a reliable and organized Cable Technician to join our team and install data and voice cables that connect our FTTH equipment/products to customer premises.Cable Technician responsibilities include digging and setting ground cables, working on poles, and installing equipment as needed.Ultimately, you will work with other Cable Technicians to ensure our customers have access to the services they need.Responsibilities<ul><li>Complete installation of infrastructure of fibre optic cable till the distribution box</li><li>Installing televisions, cables, routers, and IT devices</li><li>On-the-spot complaint handling</li><li>Assisting Splicer during Fiber Distribution Terminal (FDT) and Distribution Box (ADT)</li><li>Laying and handling of 2-fiber, 6-fiber, 12-fiber and 24-fiber cable</li><li>Working with GPON technology among others</li><li>Effective response to service disruption events and ensure timely restoration.</li><li>Troubleshooting issues with the cable network</li><li>Repairing cable poles and towers</li><li>Ensuring all cables are neatly tied and bundled according to safety regulations</li></ul>&middot; Completing paperwork such as timesheets, checklists, vehicle inspection reports, and service ordersRequirements&middot; Diploma of Associate Engineer (DAE) or Intermediate (complete)&middot; Age bracket below 30 years&middot; Familiar with GPON technology&middot; Must be familiar with Splicing machine, Optical Power Meter, PON Meter, and OTDR.&middot; Ability to satisfy the customer by performing testing and troubleshooting&middot; One-to-two-year experience will be preferred&middot; Fresh with relevant educational background (capacity will be enhanced)&middot; Self-motivated with a results-driven approach.&middot; Integrity and honesty&middot; Self-motivated with a results-driven approach. Fast learner and passion for sales&middot; Familiar with the use of safety equipment and tools.&middot; To Maintain toolkits/equipment/test gears etc.What We Offer<ul><li>Market competitive compensation package.</li></ul><ul><li>Medical coverage for employees and their families.</li></ul><ul><li>Festival bonuses.</li></ul><ul><li>A culture of diversity, inclusion, and respect for each other.</li></ul>A team that continuously works towards mutual development and successJob Type: Full-timeWork Location: In person

Cable Technician (Daska)

About UsCybernet is a leading Internet and Data Communication Network Service Provider in Pakistan. We are present in 25 cities with more than 1500 B2B clients of innovative enterprise solutions and above 200,000 B2C consumers of Stormfiber.Our increasingly diverse team is dedicated to achievement. We empower our people to use their spaces, passions, and talents to perform at their best.We grow because our people grow with us. Join the Cybernet family.SummaryWe are looking for an enthusiastic Retention Officer to contribute to retaining customers for our company. You will be responsible for retaining customers by assisting and guiding the over the phone and maintaining good customer relationships.An effective Retention Officer must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone including working on data provided to guide customers dealing with complaints and doubts.Retention Officer is primarily responsible for ensuring that customers or employees remain engaged with a company and do not leave or churn. This role is crucial in maintaining long-term relationships and stability within an organization.Responsibilities&middot; Contact potential or existing customers to inform them about a product or service using scripts&middot; Answer questions about products or the company&middot; Ask questions to understand customer concerns and address them&middot; Work on customer complaints to retain them.&middot; Enter and update customer information in the database&middot; Take and process orders in an accurate manner&middot; Go the &ldquo;extra mile&rdquo; .&middot; Keep records of calls and sales and note useful informationRequirements ( Females only)&middot; High school diploma: BSc/BA will be a plus (Females only)&middot; Proven experience as a Retention Officer representative or other sales/customer service role&middot; Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaintsJob Type: Full-timeWork Location: In person

Front Desk Officer

About UsCybernet, a part of the Lakson Group of Companies, is Pakistan&rsquo;s largest FTTX provider, with over 25 years of unparalleled services. The company focuses on providing specialized end-to-end connectivity solutionsto its enterprise and broadband customers nationwide, as well as carrier services to international telecom service providers. Cybernet has established its GPON-based fiber-optic network and long-haulinfrastructure to enable nationwide connectivity. We empower international and carrier customers by leveraging our global Points of Presence (PoPs) in Asia (Singapore), the Middle East (Oman, UAE), andEurope (France) and facilitating cross-border connectivity. Our offices are present in over 29 cities across the countrySummaryTo provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to the executive&rsquo;s working life and communication.Responsibilities&middot; Act as the point of contact between the executives and internal/external clients.&middot; Undertake the tasks of receiving calls, taking messages, and routing correspondence.&middot; Handle requests and queries appropriately.&middot; Maintain a diary, arrange meetings and appointments, and provide reminders.&middot; Make travel arrangements.&middot; Take dictation and minutes and accurately enter data.&middot; Monitor office supplies and research advantageous deals or suppliers.&middot; Produce reports, presentations, and briefs.&middot; Develop and carry out an efficient documentation and filing system.Requirements&middot; Proven experience as an Executive Administrative Assistant, Senior Executive Assistant or in other secretarial position.&middot; Full comprehension of office management systems and procedures.&middot; Excellent knowledge of MS Office.&middot; Proficiency in English.&middot; Exemplary planning and time management skills.&middot; Up to date with advancements in office gadgets and applications.&middot; Ability to multitask and prioritize daily workload.&middot; High-level verbal and written communication skills.&middot; Discretion and confidentiality.&middot; High School degree: additional qualification as a personal assistant would be considered an advantage.What We Offer<ul><li>Market competitive compensation package.</li><li>Medical coverage for employees and their families.</li><li>Festival bonuses.</li><li>A culture of diversity, inclusion, and respect for each other.</li><li>A team that continuously work towards mutual development and success.</li></ul>Job Type: Full-timeWork Location: In person

Administration Executive

Join Cybernet Internet Services Pvt. Ltd. and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cybernet Internet Services Pvt. Ltd.

ABOUT_COMPANY

Field Technician (Lahore)

Cable Technician (Daska)

Front Desk Officer

Administration Executive