Asanka Nimali

DLuxe Car Care

Responsibilities: &nbsp;<ul><li>Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests.</li><li>Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.</li><li>Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.</li><li>Performing inspections and keeping complete, accurate records of the vehicle’s condition.</li><li>Moving and parking vehicles, delivering vehicles to correct locations or picking owners or drivers up if needed.</li><li>Managing inventory and reordering supplies.</li><li>Responding to client inquiries and fulfilling their requests.</li><li>Hose down loose dirt from the exterior of cars</li><li>Mix soap solution in the exact quantity needed for washing cars</li><li>Use cloth and sponges to scrub away stubborn stains or built-up dirt</li><li>Soap the entire car making sure that soap does not get into engine parts</li><li>Adjust water pressure in water hoses and rinse the soap off the car</li><li>Use a dry cloth or electric drier to dry the exterior of the car</li><li>Ensure that tires are soaped and watered down properly</li><li>Scrub tires to get rid of stubborn dirt and mud</li><li>Ensure that the mudguards are cleaned from within the arch</li><li>Dust and vacuum the interior of the car</li><li>Dust and wash car mats and ensure that they have dried properly before putting them back in place</li><li>Remove trash from the car and clean seats and surfaces</li><li>Ensure that door trims and hinges are cleaned properly</li><li>Polish and wax both the interior and the exterior of the car</li><li>Drive cars through the automatic car wash when instructed</li></ul>

Car Washer / Detailer

Responsibilities: &nbsp;<ul><li>Cleaning the windows of any dirt and debris</li><li>Applying smoothening agents to prepare the windows for work</li><li>Understanding the vehicle window specifications and customer requirements before beginning the tinting procedure</li><li>Stripping old window tint and applying primer before fitting the new one</li><li>Using different tint cutting techniques</li><li>Installing window tints using appropriate tools like a heat gun, soft squeegee, and spray bottle</li><li>Reviewing and providing the customer with an approximate quote and completion timeline</li><li>Maintaining a clean work station during and after the window tinting procedure</li><li>Explaining and recommending various window tints to the company</li><li>Taking accurate measurements of the window and glass size</li><li>Collaborating with dealership automobiles in sourcing quality products</li><li>Staying up to date with the latest additions to window tints</li><li>Communicate effectively with team members and Manager.</li><li>Give training to team members</li><li>Coordinate and manage the Film department</li><li>Adhere to company policies and safety guidelines</li><li>Have experience in measuring and preparing windows film applications.</li><li>Have experience in applying sun control, safety and decorative window films.</li><li>Have experience in applying cut vinyl and printing graphics.</li><li>Must be able to introduce new products to the company</li><li>Must have customer satisfaction in mind</li></ul>&nbsp;Skills: &nbsp;<ul><li>Customer Service</li><li>Self-Starter</li><li>Detail Oriented</li><li>Team Player</li><li>Team Work</li><li>Quick Learner</li><li>Window Film Installation</li><li>Tint Installer</li></ul>

PPF / Tint Installer

Requirements: &nbsp;<ul><li>Advanced Level in video editing, Coloring</li><li>Proficient in video editing software such as After Effect, DaVinci Resolve, and Adobe Premiere.</li><li>⁠Strong understanding of social media trends and styles, especially in creating dynamic content.</li><li>Ability to work independently and as part of a team.</li><li>Excellent attention to detail</li><li>A portfolio showcasing previous work in video editing is a must.</li></ul>&nbsp;Salary: &nbsp;<ul><li>The salary is negotiable based on experience.</li></ul>

Senior Video Editor - Luxury Car Care Salon

The Automotive Foreman is responsible for overseeing the daily operations of the workshop, ensuring efficient workflow, quality repairs, and timely service delivery. The role involves supervising a team of technicians, diagnosing complex vehicle issues, coordinating repairs, and maintaining high standards of customer.&nbsp;Key Responsibilities:&nbsp;Workshop Management &amp; Supervision:• Oversee and coordinate the workflow in the service center, ensuring efficient job allocation and timely completion.• Supervise a team of technicians, mechanics, and apprentices, providing guidance and support.• Ensure adherence to standard operating procedures (SOPs) and safety protocols.• Conduct daily briefings to assign tasks, discuss challenges, and set productivity goals.Technical Expertise &amp; Quality Control:• Diagnose and troubleshoot complex vehicle issues across multiple brands.• Provide technical assistance and mentorship to technicians.• Inspect completed jobs for quality assurance and compliance with manufacturer standards.• Keep up-to-date with the latest automotive technologies, diagnostic tools, and repair techniques.&nbsp;Customer Service &amp; Communication:• Communicate with service advisors regarding job progress, delays, and repair recommendations.• Assist in explaining technical issues to customers when required.• Ensure customer satisfaction by delivering high-quality service and resolving complaints efficiently.&nbsp;Inventory &amp; Resource Management:• Monitor parts availability and coordinate with the parts department for timely procurement.• Ensure proper use and maintenance of workshop tools and equipment.• Maintain accurate records of repairs, inspections on CRM software system.Training &amp; Development:• Provide ongoing training and skill development to technicians.• Conduct performance evaluations and recommend improvement plans for workshop staff.&nbsp;Qualifications &amp; Skills:&nbsp;• Experience: Minimum of 5 years of experience in automotive repair and maintenance, with at least 2 years in a supervisory role.• Strong technical knowledge of multiple vehicle brands, including diagnostics and repair procedures.• Ability to lead, mentor, and motivate a team.• Excellent problem-solving and decision-making skills.• Strong organizational and time-management abilities.• Proficiency in using diagnostic tools and service management software.• Good communication skills and customer service orientation.&nbsp;Language Skills:&nbsp;<ul><li>Preferably English/Arabic speaking</li></ul>&nbsp;Other Skills and Abilities:&nbsp;<ul><li>Familiar on all kinds of service equipment and tools as to its usage's</li><li>Have a UAE driving licence</li></ul>

Automotive Foreman Multibrand & Diagnostic Technician

As a Vehicle Sticker Graphic Designer, you will be responsible for creating visually appealing and innovative sticker designs for a variety of vehicles [ Car, Bike, Buggy, Jetski and Helmet]. You will work closely with our clients and the management to ensure that designs are not only eye-catching but also practical for application. Your role will involve a mix of creative design, client interaction, and technical preparation for production.&nbsp;Key Responsibilities:&nbsp;<ul><li>Design Creation: Develop unique and engaging vehicle sticker designs based on client specifications and brand guidelines.</li><li>Client Collaboration: Communicate with clients to understand their vision and requirements, providing creative input and suggestions.</li><li>Technical Preparation: Prepare design files for production, ensuring accuracy in dimensions, colors, and materials.</li><li>Trend Analysis: Stay updated with the latest design trends and techniques in vehicle graphics.</li><li>Quality Assurance: Review and approve design proofs before final production to ensure high-quality output.</li><li>Project Management: Manage multiple design projects simultaneously, meeting deadlines and maintaining high standards of quality.</li><li>Software Utilization: Use graphic design software such as Adobe Illustrator, Photoshop, and CorelDRAW to create and refine designs.</li><li>Experience: Proven experience in graphic design, specifically in vehicle graphics or similar fields. &nbsp;</li></ul>Skills:&nbsp;<ul><li>Proficiency in Adobe Creative Suite (Illustrator, Photoshop).</li><li>Knowledge of Digital Printing and Plotter machine</li><li>Knowledge of PPF and Vinyl Material</li><li>Strong understanding of design principles, color theory, and typography.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Attention to detail and a strong eye for aesthetics.</li><li>Knowledge of vehicle wrapping and sticker application processes is a plus.</li></ul>

Automotive Graphic Designer / Machine Operator

Duties and Responsibilities:• Answering phones from customers professionally and responding to customer inquiries and complaints.• Researching required information using available resources.• Handling and resolving customer complaints regarding product sales to customer service problems.• Providing customers with the organization’s service and product information.• Processing forms, orders, and applications requested by the customers.• Identifying, escalating priority issues and reporting to the high-level management.• Completing call notes and call reports as necessary and updating them in the CRM.• Obtaining and evaluating all relevant data to handle complaints and inquiries.• Recording details of comments, inquiries, complaints, and actions taken.• Managing administration, communicating and coordinating with internal departments.• Opening work orders• Other duties as assigned.&nbsp;Requirements:• Experience in dealing with the public.• Excellent communication skills, including verbal with proper grammar.• Ability to work with others in a close manner.• Good computer skills.• Good multi-tasking skills.&nbsp;Skills and Specifications:• Technical expert in related computer applications.• Able to react effectively and calmly in emergencies.• Able to maintain customer confidentiality.

Automotive Call Center Agent

We are seeking a proactive and detail-oriented Operations Coordinator to join our luxury car care center, specializing in car wash, polishing and detailing, automotive film installation, upholstery services, and body shop services. The Operations Coordinator will play a pivotal role in ensuring smooth daily operations, maintaining service excellence, and fostering customer satisfaction in a fast-paced, luxury-focused environment.&nbsp;Key Responsibilities:&nbsp;1. Operations Management:&nbsp;<ul><li>Coordinate daily activities across all service areas, ensuring efficiency and adherence to high-quality standards.</li><li>Oversee scheduling and allocation of staff to ensure optimal productivity.</li><li>Monitor the availability of tools, materials, and inventory required for various services.</li></ul>&nbsp;2. Customer Service:&nbsp;<ul><li>Act as the first point of contact for customer inquiries and ensure seamless service delivery.</li><li>Handle customer complaints or concerns with professionalism and provide swift resolutions.</li><li>Maintain a strong focus on customer satisfaction, ensuring all services meet luxury standards.</li></ul>&nbsp;3. Administrative Support:&nbsp;<ul><li>Manage appointments, bookings, and invoicing processes.</li><li>Maintain accurate records of customer preferences, service history, and transactions.</li><li>Prepare and present daily, weekly, and monthly operational reports to management.</li></ul>&nbsp;4. Quality Assurance:&nbsp;<ul><li>Conduct regular checks to ensure all services (car wash, detailing, polishing, etc.) meet company standards.</li><li>Coordinate with technicians and service providers to resolve quality issues.</li><li>Implement feedback from customers to continuously enhance service quality.</li></ul>&nbsp;5. Team Coordination:&nbsp;<ul><li>Support team training to uphold the highest standards in customer service and technical expertise.</li><li>Foster a collaborative and professional work environment.</li><li>Serve as a liaison between management and operational staff to ensure alignment with goals and policies.</li></ul>&nbsp;Qualifications and Skills:&nbsp;<ul><li>Bachelor’s degree in Business Administration, Operations Management, or a related field preferred.</li><li>Minimum of 2 years of experience in operations coordination, preferably in the automotive or luxury service industry.</li><li>Strong organizational skills with the ability to multitask and prioritize tasks effectively.</li><li>Excellent interpersonal and communication skills to interact with both customers and staff.</li><li>Proficiency in using scheduling and management software.</li><li>Detail-oriented with a commitment to maintaining high standards of quality.</li><li>Knowledge of automotive care services, including detailing, polishing, and film installation, is a requirement.</li></ul>&nbsp;What We Offer:&nbsp;<ul><li>A dynamic and upscale work environment with a focus on excellence.</li><li>Competitive salary and performance-based incentives.</li><li>Professional development opportunities.</li><li>A chance to work with a passionate team and luxury automotive clientele.</li><li>Join our team and be a part of a company dedicated to delivering unparalleled luxury car care services!</li></ul>

Operations Coordinator - Luxury Car Care services

Join DLuxe Car Care and explore 7 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.