Qureos Mentor

DOuble JJ Resort

<div>SUMMARY:
Responsible for protecting the safety of members and participants in and around the water slides within the Gold Rush Waterpark and the Back Forty Swimmin&rsquo; Hole facilities. Prevents potential accidents by ensuring adherence to policies and program standards of the Double JJ Resort.
RESPONSIBILITIES:<ul><li>
Enforces slide rules according to Double JJ policies and safety procedures.</li><li>
Provides supervision for slide area, including the top of slide and the designated slide catch pool.</li><li>
Monitor all slide participants to ensure safety.</li><li>
Communicate with slide attendant at the bottom of the slide to ensure safety of slide participants.</li><li>
Remain in position at slide during operation.</li><li>
Perform opening and closing procedures, pre- and post-shift checks.</li><li>
Always presents a professional appearance and attitude and maintains a high standard of customer service.</li><li>
Communicate any and all safety issues to the proper supervisor.</li><li>
Cleaning duties while on shift, including picking up trash, sweeping, scrubbing, and cleaning surfaces, picking up tubes, and other miscellaneous cleaning tasks.</li><li>
Customer service duties include checking in of guests, waiver verification, selling retail items, and operating the cash register.</li><li>
Other duties as assigned</li><li>
Directly reports to the Aquatics Manager.</li></ul>
QUALIFICATIONS:<ul><li>
Must be at least 15 years of age.</li><li>
Must be able to communicate well, verbally and in writing, to members and staff with ability to follow verbal and written instructions.</li><li>
Ability to adequately observe participant activities, enforce safety regulations, and apply appropriate policies and procedures.</li><li>
Basic math skills including proper handling of cash.</li><li>
Knowledge of customer service standards and procedures.</li><li>
MUST have open availability and flexibility to work various shifts, including nights, weekends, holidays, and school breaks.</li></ul></div>

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DOuble JJ Resort

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