Qureos Mentor

Daikan Izakaya

The Training &amp; Workforce Planning Manager is responsible for developing and implementing training programs while overseeing workforce planning and shift optimization across all outlets of the Daikan Hospitality Group. This role ensures consistent service standards, operational efficiency, productivity, service speed and accuracy, peak-hour readiness, compliance, and optimal staffing levels across all Daikan and Hanar outlets. Key Responsibilities: ▪ Training Strategy &amp; Development: Develop and execute group-wide training strategies aligned with brand and operational goals. Design structured onboarding and ongoing training programs for front-of-house, back-of-house, bar, and management teams. Customize training content for Daikan Ramen, Izakaya and Hanar outlets. Manage and update training materials within the Pocket Trainer application and track staff progress and certifications. ▪ Operations, Service Standards &amp; Compliance: Ensure consistent guest experience, service quality, and operational accuracy across all outlets. Establish and maintain Standard Operating Procedures (SOPs) for service, kitchen operations, and bar service. Train teams on service excellence, upselling, guest engagement, and brand standards. Ensure compliance with food safety, hygiene, health &amp; safety, and alcohol service regulations. Conduct regular audits and performance evaluations to identify training and operational gaps. ▪ Workforce Planning &amp; Shift Management: Be fully familiar with restaurant shift schedules, peak hours, and operational requirements across all outlets. Oversee, review, and optimize staff shift rosters based on busy days, peak times, and business demand. Approve outlet work schedules in coordination with Operations and Outlet Managers. Ensure optimal staffing levels while managing labour costs and productivity. Analyse sales trends and footfall data to recommend staffing adjustments during peak and off-peak periods. ▪ HR Support &amp; Performance Management: Assist the HR department in implementing and tracking employee performance evaluations. Support managers and supervisors in understanding performance standards and evaluation criteria. Use data from Pocket Trainer and operational assessments to support performance reviews and development plans. ▪ Leadership &amp; Coaching: Develop Train-the-Trainer programs to ensure knowledge consistency at outlet level. Coach and develop supervisors and managers to act as effective trainers. Provide ongoing coaching, feedback, and performance support.▪ Performance &amp; Reporting: Monitor training effectiveness and workforce efficiency through KPIs and assessments. Maintain training records, certifications, and staff scheduling data. Prepare regular reports and recommendations for senior management.Education/Qualification, Skills, Competencies and Experience ▪ Bachelor&rsquo;s degree in Hospitality Management, Human Resources, or a related field (preferred). ▪ 3&ndash;6 years&rsquo; experience in a training, operations, or workforce planning role within multi-unit restaurant operations. ▪ Strong understanding of restaurant scheduling, labour optimization, and shift planning. ▪ Knowledge of food safety standards and alcohol service regulations. ▪ Experience with Japanese and/or Turkish cuisine concepts is an advantage. Skills &amp; Competencies ▪ Strong leadership, communication, and presentation skills. ▪ Ability to manage multicultural teams across multiple outlets. ▪ Analytical mindset with a focus on efficiency and cost control. ▪ Hands-on, organized, and operationally driven.Job Type: Full-time

Training & Workforce Planning Manager

Join the Team at Daikan!Daikan is seeking a creative and innovative Social Media Content Creator to enhance our online presence and engage our community through captivating content. As a key member of our marketing team, you will be responsible for developing and executing a content strategy that showcases our culinary offerings and the unique atmosphere of our restaurant.Responsibilities:<ul><li>Content Creation: Develop visually appealing photos, videos, and graphics that highlight our dishes, events, and restaurant ambiance for social media platforms.</li><li>Social Media Management: Manage and grow our social media channels (Instagram, Facebook, Twitter, etc.), ensuring consistent branding and messaging.</li><li>Engagement: Interact with followers, responding to comments and messages in a timely manner to foster community engagement and customer loyalty.</li><li>Strategy Development: Collaborate with the marketing team to create a monthly content calendar that aligns with restaurant promotions and seasonal offerings.</li><li>Analytics Monitoring: Track and analyze social media performance metrics to optimize content strategies and improve engagement.</li><li>Trends Research: Stay updated on social media trends, best practices, and emerging platforms to ensure our content remains relevant and engaging.</li><li>Brand Consistency: Ensure all content aligns with Daikan's brand voice and values while maintaining high-quality standards.</li></ul>Requirements:<ul><li>Proven experience as a social media content creator, digital marketer, or similar role.</li><li>Strong portfolio showcasing creative and visually engaging content.</li><li>Proficiency in photo and video editing software (e.g., Adobe Creative Suite, Canva).</li><li>Excellent written and verbal communication skills.</li><li>Familiarity with social media tools (e.g., Instagram, Facebook LinkedIn ).</li><li>Ability to work independently and collaboratively within a team.</li><li>Passion for food, dining experiences, and social media trends.</li><li>Flexibility to work occasional evenings and weekends for special events or promotions.</li></ul>Job Type: Full-time

Social Media Content Creator

Daikan Ramen, Abu Dhabi is looking for a motivated and detail-oriented Restaurant Supervisor to join our exceptional team. As a Restaurant Supervisor, you will assist in managing the daily operations of our restaurant, ensuring that guests receive the highest quality of service and that the restaurant runs smoothly.Key Responsibilities:<ul><li>Supervision: Directly oversee staff performance during shifts, providing guidance and support to ensure optimal service delivery.</li><li>Service Excellence: Monitor guest experience and address any issues or concerns promptly to maintain high standards of customer satisfaction.</li><li>Staff Training: Assist in training new staff members, sharing knowledge about service standards, menu items, and processes.</li><li>Shift Management: Assist in scheduling and managing staff shifts to ensure adequate coverage during peak hours.</li><li>Inventory Oversight: Help track inventory levels and assist with ordering supplies and managing stock levels efficiently.</li><li>Compliance: Ensure adherence to health and safety regulations, as well as company policies, to maintain a safe and clean working environment.</li><li>Reporting: Assist in reporting on operational performance, customer feedback, and staff performance to upper management.</li></ul>Requirements:<ul><li>Previous experience in a supervisory role within the restaurant or hospitality industry.</li><li>Strong leadership and motivational skills to drive team performance.</li><li>Excellent customer service skills and the ability to handle guest inquiries and complaints professionally.</li><li>Ability to work in a fast-paced environment while maintaining attention to detail.</li><li>Good organizational and multitasking skills.</li><li>Effective communication skills, both verbal and written.</li><li>Knowledge of health and safety regulations specific to food service.</li><li>Availability to work flexible hours, including evenings, weekends, and holidays.</li></ul>Job Type: Full-time

Restaurant Supervisor

Daikan Izakaya, Galleria Mallis actively seeking a dynamic and experienced Restaurant Manager to lead our team and oversee the daily operations. As the Restaurant Manager, you will be responsible for ensuring exceptional service delivery, managing staff, and optimizing overall performance to create a memorable dining experience for our guests.Key Responsibilities:<ul><li>Leadership: Provide strong leadership and direction to the restaurant team, fostering a positive work environment that encourages teamwork and high performance.</li><li>Operational Management: Oversee daily restaurant operations, including front-of-house and back-of-house coordination, ensuring smooth service and high standards of quality.</li><li>Staff Management: Recruit, train, and evaluate staff performance. Develop training programs to enhance skills and ensure adherence to service standards.</li><li>Customer Experience: Ensure a high level of customer satisfaction by interacting with guests, addressing concerns effectively, and enhancing overall dining experiences.</li><li>Financial Oversight: Manage budgets, control costs, and drive revenue growth through effective marketing and promotional initiatives.</li><li>Inventory Control: Supervise inventory management and ordering processes, ensuring appropriate stock levels to support daily operations.</li><li>Health and Safety Compliance: Ensure compliance with health and safety regulations, maintaining cleanliness and hygiene standards throughout the restaurant.</li></ul>Requirements:<ul><li>Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.</li><li>Excellent leadership, organisational, and multitasking skills.</li><li>Exceptional customer service skills with a passion for the dining experience.</li><li>Strong financial acumen and ability to drive revenue growth.</li><li>Ability to analyse and interpret data to inform decision-making.</li><li>Knowledge of health and safety regulations and best practices in the hospitality industry.</li><li>Excellent communication and interpersonal skills.</li><li>Availability to work flexible hours, including evenings, weekends, and holidays.</li></ul>Job Type: Full-time

Restaurant Manager - Abu Dhabi

The Project Manager is responsible for overseeing construction projects from planning through completion, ensuring delivery on time, within budget, and to required quality and safety standards. Key Responsibilities:<ul><li>Serve as the primary point of contact for project communication, reporting progress, challenges, and solutions to stakeholders.</li><li>Provide regular updates on project status, schedules, risks, and budget performance.</li><li>Offer strategic guidance to management to maintain alignment with project objectives.</li><li>Oversee on-site construction activities to ensure compliance with project specifications, timelines, and safety regulations.</li><li>Manage and supervise contractors and subcontractors, ensuring contractual, quality, and performance standards are met.</li><li>Monitor daily project activities, troubleshoot issues, and provide hands-on leadership.</li><li>Coordinate with internal teams, consultants, and external stakeholders to ensure smooth project execution.</li><li>Identify potential risks or delays and implement proactive mitigation strategies.</li><li>Address technical and operational challenges in collaboration with project teams.</li><li>Lead cross-functional teams while fostering a culture of safety, quality, and excellence.</li><li>Prepare and maintain accurate project documentation, including progress reports, risk assessments, financial reports, contracts, and change orders.</li></ul>Qualification&middot; Bachelor&rsquo;s degree in Construction Management, Civil Engineering, Architecture, or a related field.&middot; Proven experience managing hospitality, preferably restaurant construction projects.&middot; Strong knowledge of construction methods, schedules, and quality standards.&middot; Excellent communication and presentation skills for engaging management, stakeholders, and project teams.&middot; Ability to balance office-based responsibilities with hands-on, on-site leadership.&middot; Experience managing contractors and meeting project milestones on time and within scope.&middot; Strong leadership, problem-solving, and adaptability in fast-paced environments.&middot; Proficiency in project management tools and Microsoft Office Suite.&middot; Certification in Project Management (PMP, CAPM, or equivalent) is a plus.&middot; Proficiency in MS Office Suite (Word, Excel, PowerPoint)Job Type: Full-time

Project Engineer

Job Title: Operations Manager Location: Dubai, Abu Dhabi ,UAE Reports to: CEO &amp; COO Brands: Daikan Ramen &amp; Daikan Izakaya Role SummaryThe Operations Manager is a key executive leadership role responsible for overseeing the entire operational, strategic, and administrative functions of Daikan Hospitality Group. This includes direct responsibility for restaurant operations and working closely with executive chef, human resources, marketing, finance, procurement, training. As an Operations Manager will ensure seamless integration between outlets and support functions, drive efficiency, and deliver consistent, high-quality guest and employee experiences. The role is both strategic and operational, with a focus on expansion, corporate governance, and sustainable growth. Key Responsibilities 1. Operational Management<ul><li>Lead performance of all outlets, ensuring consistent quality, service, efficiency, and profitability.</li><li>Directly manage and guide Restaurant Managers, Supervisors. Oversee expansion and pre-opening activities including market analysis, site selection, feasibility, planning, staffing, training, and launch execution.</li><li>Ensure compliance with brand standards, financial targets, and regulatory requirements. Work closely with the Executive Chef to ensure food quality and kitchen operations meet company standards.</li></ul>2. Head Office Oversight<ul><li>Working with HO teams to stay aligned on company goals.</li><li>Human Resources: Lead organizational design, workforce planning, succession planning, performance. management, and compliance with UAE labour laws. Foster a strong company culture and employee engagement.</li><li>Marketing: Oversee brand strategy, campaigns, PR, digital channels, and promotional activities to drive footfall, awareness, and sales. Ensure marketing is aligned with operational needs and growth strategy.</li><li>Finance &amp; Procurement: Work closely with Finance to monitor P&amp;L, budgets, forecasts, and group-wide cost control. Ensure procurement and supply chain functions are efficient, cost-effective, and aligned with growth.</li><li>Training &amp; Development: Oversee Learning &amp; Development, ensuring structured training programs for both HO staff and outlet employees, with a focus on leadership pipeline development.</li><li>Administration &amp; Compliance: Ensure that all corporate governance, licenses, audits, and legal compliance are maintained across all HO functions.</li></ul>3. Strategic Leadership<ul><li>Develop and execute the group&rsquo;s operational strategy in line with long-term business objectives.</li><li>Drive cross-functional alignment across all departments to achieve organizational efficiency and scalability.</li><li>Represent operations and Head Office functions at the board/ownership level, providing strategic recommendations.</li><li>Lead corporate initiatives such as franchising, partnerships, and international expansion.</li></ul>4. KPI &amp; Performance Management<ul><li>Set clear KPIs for outlets, with strong accountability at every level.</li><li>Regularly review financial performance, operational metrics, HR dashboards, and marketing ROI.</li><li>Ensure structured reporting and communication across the leadership team.</li></ul>5. People &amp; Culture<ul><li>Build and lead a high-performing leadership team across outlets and HO.</li><li>Establish succession plans, leadership development programs, and employee engagement initiatives.</li><li>Oversee vendor contracts and purchasing, ensuring value without compromising on quality.</li><li>Act as a culture champion, ensuring the group&rsquo;s values are embedded across all markets and functions.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field (required).</li><li>Master&rsquo;s in business administration (MBA) or Hospitality Management (preferred).</li><li>10+ years in F&amp;B or hospitality operations, with at least 3 years at senior or executive level leading large, multi-unit and cross-border operations. Experience in high-growth or multi-brand environments is preferred.</li><li>Proven success managing large teams, improving operational KPIs, and delivering strong financial results.</li><li>Strategic, decisive, collaborative, and capable of leading through complexity and change.</li><li>Deep operational knowledge across both front- and back-of-house functions.</li><li>Menu engineering and product cost control knowledge.</li><li>Expertise in restaurant P&amp;L management and financial forecasting.</li><li>Strong project management and pre-opening experience.</li><li>Ability to build scalable systems and structures across diverse markets.</li><li>Clear, influential communicator at all levels of the business.</li><li>Knowledge of POS systems, inventory platforms, and restaurant tech.</li><li>Strong vendor negotiation and supply chain management skills.</li></ul>Key Success Metrics<ul><li>Outlet performance (revenue, margin, guest satisfaction).</li><li>Operational efficiency (labour, food cost, process compliance).</li><li>Timely and successful pre-openings (UAE and international).</li><li>Strength and development of operational leadership pipeline.</li><li>Cross-functional collaboration and executional alignment.</li><li>Market growth and scalability of operations infrastructure.</li></ul>Job Type: Full-time

Operations Manager

Marketing Manager Responsibilities: ▪ Marketing Strategy and Planning: Develop and implement comprehensive marketing strategies aligned with company goals and target audience. Conduct market research to identify trends, customer preferences, and competitive landscape. Create marketing plans, campaigns, and initiatives to drive brand awareness and customer acquisition. ▪ Digital and Traditional Marketing: Manage digital marketing efforts, including social media, email marketing, website content, and SEO/SEM. Oversee the creation of marketing collateral, such as brochures, flyers, presentations, and advertisements. Monitor marketing performance metrics and analyse data to optimize campaigns and tactics. ▪ Content Creation and Branding: Develop compelling and relevant content that resonates with the target audience. Maintain consistent brand messaging and visual identity across all marketing materials. Collaborate with designers, writers, and agencies to create engaging content. ▪ Campaign Execution and Analysis: Execute marketing campaigns from concept to implementation, ensuring timelines and budgets are met. Measure and analyse campaign effectiveness, providing insights for continuous improvement. Adjust strategies based on data-driven insights to achieve desired results. ▪ Customer Engagement and Relationship Building: Cultivate strong relationships with customers through engaging content and personalized communication. Respond to customer feedback, inquiries, and concerns to enhance customer satisfaction. Develop loyalty programs, referral incentives, and other strategies to retain and grow customer base. ▪ Market Research and Analysis: Identify potential business opportunities, target markets, and customer segments. Analyse data to identify gaps, opportunities, and areas for business expansion.▪ Partnership Development: Identify and establish strategic partnerships, collaborations, and alliances. Initiate discussions with potential partners, negotiate terms, and develop mutually beneficial relationships. Evaluate partnership proposals and assess their alignment with business goals. ▪ Sales and Revenue Growth: Develop and implement strategies to drive sales and revenue growth through new business ventures. Identify cross-selling and upselling opportunities within existing customer base. Collaborate with sales teams to align business development efforts with sales goals. ▪ Proposal and Pitch Development: Prepare persuasive business proposals and presentations to showcase the organization's value proposition. Deliver compelling pitches to potential partners and clients, addressing their needs and benefits of collaboration. Public Relations: ▪ PR Strategy: Develop and execute extensive PR plans and campaigns that are in line with the company's overall objectives and brand identity. Establish essential marketing and positioning strategies that communicate the company's mission, values, and initiatives. Identify target media outlets, influencers, and stakeholders to engage with. ▪ Media &amp; Influencer Relations: Build and maintain relationships with media outlets, journalists, and influencers to secure press coverage and media placements. Identify and engage with influencers, bloggers, and social media personalities to amplify brand messaging and reach new audiences. Develop partnerships and collaborations with influencers to create authentic and engaging content. ▪ Crisis Management: Monitor social media and news coverage to identify potential issues and proactively address them. Develop and implement crisis communication plans to effectively manage and mitigate reputational risks.▪ Bachelor&rsquo;s degree in marketing, Communications, Business Administration, or related field; MBA or relevant certifications preferred. ▪ 3+ years&rsquo; experience in marketing and PR roles, preferably in the F&amp;B ▪ Strong strategic thinking and analytical skills, with the ability to translate business objectives into actionable marketing strategies. ▪ Demonstrated experience in digital marketing, social media management, and content creation. ▪ Excellent communication, presentation, and interpersonal skills. ▪ Proven ability to create and execute successful marketing and PR campaigns. ▪ Creative mindset with a passion for innovation and storytelling. ▪ Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously. ▪ Strong leadership and team management capabilities. ▪ Proficiency in marketing software and analytics tools (e.g., Google Analytics, CRM) as well as Microsoft Office suite.Job Type: Full-time

Marketing Manager

Join Daikan Izakaya and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.