Qureos Mentor

Dal-Tile

<div>Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is currently seeking an intermediate level Material Handler to join our TEAM! As a Material Handler II, we need someone that is experienced in stocking, checking, wrapping, and loading and unloading materials. Hours for this position are Monday through Friday, 6:00am - 2:30pm with possible overtime and occasional Saturday work.
Primary Objective
Operates various powered industrial trucks (including stand-up reach trucks) to pick customer orders and conveys orders to packing station or shipping area.
Major Function and Scope
Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts.
Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.
Operates forklift equipment, including both sit-down and stand-up models.
Maintains clean and organized facility by sweeping, trash removal, restroom and general office maintenance, etc.
Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.
Performs other related duties as required.
Experience and Knowledge Required
High School diploma or equivalent experience; Certified Sit-Down Forklift Operator
1 or more years previous distribution/warehouse experience. Must have a minimum of 6 months previous stand-up forklift or order picker equipment experience. No experience required for pallet jack.
Competencies
Good oral and written communications skills. Good record keeping skills. Good listening skills. Accurate measurement capability. Ability to understand and speak basic English. Ability to work in a safe and conscientious manner. Must be Dal-Tile certified to operate powered industrial trucks.
Other Pertinent Job Information
While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may be required to sometimes sit, climb or balance. The associate may lift and/or move up to 75 pounds. The aver number of picks per hour is 25 and the average weight is between 40-70 lbs with heavier picks (50-70 lbs) being 65% of the work shift and lighter weight items (20-40 lbs) being 35% of the work shift. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles. The associate may be exposed to a wide range of temperatures. The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
Job Type Warehouse Jobs
Req ID 91437</div>

TILE DISTRIBUTION - MATERIAL HANDLER II (1ST SHIFT)

<div>Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The Sales Center Manager- Operations is responsible for managing store operations and personnel to ensure all activities are performed in accordance with company policies and procedures.
Primary Function and Scope
<ul><li>Achieves revenue, budget and other business objectives for each fiscal year.</li>
<li>Develops business relationships with key customers within the store coverage area.</li>
<li>Clearly defines goals and objectives for SSC personnel to measure performance and communicate these objectives to the staff on a regular basis.</li>
<li>Provides leadership and direction in the pursuit of store objectives with employees.</li>
<li>Communicates and works closely with customers to maximize market penetration and margin potential.</li>
<li>Develops and implements strategic plans to accommodate corporate goals.</li>
<li>Advises customer on product selection, pricing and sales volume and continues to build customer relations.</li>
<li>Analyzes and controls expenditures of SSC to conform to budgetary requirements.</li>
<li>Analyzes sales reports showing sales volume, profit loss (EVA) and margins utilizing the on Demand reporting process.</li>
<li>Ensures prudent credit transactions and manages account collections.</li>
<li>Participates in the planning process by providing accurate, achievable sales forecasts.</li>
<li>Align achievements with corporate goals, standards, and objectives.</li>
<li>Communicates the safety program goals and expectations and ensures associates are properly trained in the Safety program.</li>
<li>Trains, leads and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.</li>
<li>Cross trains on all areas of SSC operations; customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires and manages SSC staff associates. Includes daily support and direction, as well as on-going performance management and development.</li>
<li>Manages store metrics to ensure performance.</li>
<li>Maintains store KPIs to meet audit expectation requirements.</li>
<li>Ensures compliance with Human Resource policies including hiring, firing, performance management, and DOT compliance.</li>
<li>Performs other related duties as required.</li>
</ul>Experience and Knowledge Required
<ul><li>HS diploma and 5+ years relevant sales experience required</li>
<li>Bachelors degree in Business or related field and 1+ years of relevant sales experience.</li>
<li>4 years prior selling experience.</li>
<li>Prior customer service experience is a plus.</li>
<li>Minimum 2 years previous management experience.</li>
</ul>Competencies
Strong interpersonal skills, excellent written and verbal communication skills. Analytical aptitude; time management and organizational skills. Proven training, teamwork, and leadership skills. Ability to multi-task. Demonstrated follow-up and follow-through skills. Must be proficient in MS Word, Excel, and PowerPoint. Must be Dal-Tile certified to operate powered industrial trucks.
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or listen. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. While performing the duties of this job, the associate is required to frequently lift 50 pounds
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
Job Type Sales Jobs
Req ID 91429</div>

Sales Center Operations Manager

<div>Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions.
Expected hourly pay rates for the role will be between $19.52 to $24.35 at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs.
Primary Objective
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.
Major Function and Scope
<ul><li>Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management.</li>
<li>Responsible for keying in orders, processing faxes and preparation of reports.</li>
<li>Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.</li>
<li>Responds to customer needs.</li>
<li>Participates in special projects and performs additional duties as required.</li>
</ul>Experience and Knowledge Required
High School Diploma or GED equivalency required.
1 or more years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.
Competencies
Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail oriented with the ability to multi-task, manage priorities and manage time effectively. Ability to work in a fast-paced environment.
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
Job Type Sales Jobs
Req ID 91363</div>

CUSTOMER SERVICE REP II - SSC

Join Dal-Tile and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dal-Tile

About Company

TILE DISTRIBUTION - MATERIAL HANDLER II (1ST SHIFT)

Sales Center Operations Manager

CUSTOMER SERVICE REP II - SSC