Qureos Mentor

Dart Bank & Mortgage

<div>I. JOB SUMMARY:
This position is responsible for maintaining, updating, and optimizing the Financial Crimes Compliance (FCC) team&rsquo;s data and technology systems by working closely with the FCC Leaders to ensure that the software is being utilized effectively. Provides training, tools, and ongoing support for users of data repositories and transaction monitoring systems (as applicable). Serves as subject matter expert for reporting systems and sources that support strategic initiatives, ensuring the bank can meet regulatory needs and be competitive in the markets we serve and the ones we want to serve in the future.
Additionally, the candidate would utilize bank-reporting software and is responsible for the completion of special report requests. Is also responsible for assisting with various data initiatives identified. These initiatives may include but are not limited to, scorecard creation, data analysis, data reconciliation, data entry, etc.
II. JOB DUTIES:<ul><li>
Leverage experience with Jack Henry, Cognos, and Xperience tools to develop, maintain, and optimize operational and financial reports, ensuring accurate scorecard calculations and actionable business insights.</li><li>
Utilize Power BI to design and implement interactive dashboards and scorecards, performing advanced calculations and aggregations to deliver meaningful reporting for performance tracking and decision-making.</li><li>
Serves as the subject matter expert for a subset of reporting and transaction monitoring systems and software. Assists the BSA Technology Manager with maintaining, updating, and optimizing FCC reporting and technology systems.</li><li>
May act as a System Administrator and assist with ownership of all FCC technology platforms.
</li><li>Meets with stakeholders and internal end users to define business requirements and system goals, prioritize, identify, and resolve system issues. Interacts with the appropriate departments and vendors on the analysis and testing of all new system enhancements. Aid in establishing work procedures to meet production schedules.</li><li>
Works with vendors to ensure that products and services are delivered according to contractual agreements. Assist with vendor evaluation relative to FCC software applications.</li><li>
Continually look for efficiencies that can be utilized between all chosen technology platforms.</li><li>
Works with corporate trainer to train new employees on systems they will utilize as well as provide retraining as necessary.</li><li>
Reviews all vendor releases for supported applications and summarizes the capability provided by the release making recommendations as to applicability to current user needs, current systems compatibility and recommends implementation priority. Works with corporate trainer to ensure proper training and team notifications. Install, test, and debug new enhancements received from software vendors in accordance with standard operating procedures and practices to ensure proper utilization before implementation of the production system.</li><li>
Supports the user departments with technology-related issues with regards to the FCC software solutions, including training as needed. Has a working knowledge of all applications offered and is familiar with information contained in user manuals to assist in supporting users.
</li><li>Works with the internal departments of the FCC team to ensure systems are meeting the respective team needs while maintaining proper regulatory compliance.
</li><li>Serves as application user group liaison. Reaches out to user groups for support and replies to submissions of other user group members.
</li><li>Submits system enhancement requests and problems through vendor portal and works to gain user group support of requests.
</li><li>Ensure products and services are fully utilized.</li><li>
Creates, modifies, and runs special request reports for user departments.</li><li>
Ensures the protection of good customer relations in the handling of customer problems and assists other departments when they need information for resolving customer concerns.</li><li>
Assists in working with Jack Henry &amp; Associates and other vendors to resolve input and update issues.</li><li>
Always follow security processes and procedures to mitigate losses to the bank.
</li><li>Ensure that all documents and information are handled are kept in strict confidence.</li><li>
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.</li><li>
Completes other duties as directed by the BSA Technology Manager or Chief Risk Officer.</li><li>
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.</li>
Other duties as assigned. 
<li>
</li></ul>III. JOB SPECIFICATION:<ul><li>
Education:
<ul><li>Associate degree in Business, Finance, Accounting, or Management Information Systems or equivalent work experience.
</li></ul></li><li>Skills:
<ul><li>Must have an analytical and problem-solving mindset that can create efficient and repeatable systems.
</li><li>Exhibits sound and accurate judgement; supports and explains reasoning for decision; makes timely decisions.</li><li>
Manage time effectively to focus on deadlines and prioritization.</li><li>
Highly adaptable, positive, resilient, and open to new ideas.</li><li>
Analytical and investigative ability to conduct research and brainstorm creative solutions.</li><li>
Ability to communicate effectively, in person and in writing.</li><li>
Interpersonal, organizational, task management, and documentation skills.</li><li>
Possess the ability to work independently, without direct supervision and in a collaborative environment, while providing positive support to others.</li><li>
Excellent documentation and planning skills. Maintains confidentiality, sensitive to confidential materials and matters.</li></ul></li><li>
Experience:
<ul><li>Minimum of 5 years of business banking experience or related experience in banking.
</li><li>Previous experience in deposit operations and payment systems.
</li><li>Fraud and AML experience is a plus.</li><li>
Experience with fraud and AML transaction monitoring systems a plus.</li></ul></li></ul>
IV. ESSENTIAL FUNCTIONS:<ul><li>
Must be able to perform the essential functions of this position with or without reasonable accommodation.</li></ul>
V. ACCURACY AND ACCOUNTABILITY:<ul><li>
Measured by the timely processing of assigned duties and customer satisfaction.</li></ul>
VI. SUPERVISES:<ul><li>
None</li></ul>
VII. SUPERVISED BY:<ul><li>
BSA Technology Manager
</li></ul>Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.
We offer:
<ul><li>Medical Benefits
</li><li>Dental
</li><li>Vision
</li><li>401(K) Employee Stock Ownership Plan
</li><li>Paid vacation &amp; sick time
</li><li>Flexible scheduling
</li><li>Employee Assistance Program
</li><li>Dart Bank University
</li></ul>At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service. We are a local business that cares about our employees and our community.
Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.
All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, &ldquo;Protected Class&rdquo;). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so that you can begin to resolve the issue before this employer can take any action against you, including terminating your employment. This employer can only use E-Verify once you have accepted a job offer and completed Form I-9.</div>

Financial Crimes Compliance Technology Systems Analyst

<div>Job Summary
The Financial Crimes Compliance Fraud Investigator is responsible for conducting comprehensive and in-depth investigations into suspected fraudulent activity across the bank&rsquo;s products and services. This role is focused on the detection, analysis, prevention of fraud and mitigating losses, while ensuring compliance with the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC requirements, FinCen SAR Reporting requirements, internal fraud prevention policies and procedures and federal, and state laws.
Job Duties<ul><li>
Conduct thorough investigations of escalated alerts and cases involving potentially fraudulent activity, including identity theft, account takeover, wire fraud, check fraud, digital/fintech payment fraud and other financial schemes.</li><li>
Evaluate the quality and completeness of initial reviews performed by analysts and determine whether escalation to case level is appropriate.</li><li>
Review and analyze escalated alerts, internal and external referrals, and third-party data to determine if activity is potentially fraudulent and warrant a case investigation.</li><li>
Ensure investigations are comprehensive, accurate, and conducted in line with internal policies, regulatory expectations, and industry best practices.</li><li>
Evaluate fraud cases to determine SAR filing needs based on regulatory standards and internal thresholds, ensuring timely, accurate, and well-documented justification and reports with comprehensive risk assessments and supporting records.</li><li>
Draft, review, and submit SARs in accordance with FinCEN guidelines and filing timelines, ensuring quality and accuracy in all submissions</li><li>
Utilize investigative tools and customer due diligence materials&mdash;including OSINT, risk scores, KYC profiles, and transaction history&mdash;to develop thorough case assessments and request additional information (RFI) as needed to complete investigation.</li><li>
Collaborate across departments to enhance fraud detection, implement prevention strategies, reduce future risk exposure, and improve fraud detection and investigative procedures.</li><li>
Collaborate cross-functionally with other FCC members and departments to enhance fraud prevention and mitigation initiatives and alert/case-handling efficiency.</li><li>
Stay current on regulatory changes, fraud trends, industry best practices, detection techniques, and emerging threats (e.g., digital fraud, synthetic identity, social engineering).</li><li>
Complete required training and proactively pursue continuing education related to fraud, AML, and financial crime risk management.</li><li>
Assist bank partners with fraud matters and as a resource.
</li><li>Serve as a subject matter expert and escalation point for fraud analysts and specialists.</li><li>
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.</li><li>
Other duties as assigned.</li></ul>
Qualifications<ul><li>
Education<ul><li>
High School Diploma or equivalent</li></ul></li><li><div><ul><li>
Bachelor&rsquo;s degree in finance, Criminal Justice, Business, or a related field or equivalent experience preferred.</li></ul></div></li><li>
Skills<ul><li>
Strong analytical and organizational abilities with attention to detail and the capacity to resolve complex case investigations.</li><li>
Exhibits sound and accurate judgment; supports and explains reasoning for decision; makes timely decisions</li><li>
Excellent written and verbal communication skills, with the ability to provide constructive feedback and clear documentation.</li><li>
Strong working knowledge of Fraud, BSA, AML, OFAC, FinCEN guidance, and OCC/FDIC regulatory expectations</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
</li><li>Highly adaptable, positive, resilient, and open to new ideas. Able to effectively prioritize multiple concurrent projects</li><li>
Analytical and investigation ability to conduct research, brainstorm creative solutions.</li><li>
Ability to communicate effectively, in person and in writing.
</li><li>Possess the ability to work independently, without direct supervision and in a collaborative fast-paced, dynamic environment while maintaining high-quality standards and providing positive support to others</li><li>
Good math aptitude, with mathematical reasoning.</li><li>
Maintains confidentiality, sensitive to confidential materials and matters</li></ul></li><li>
Experience<ul><li>
Minimum of 3-5 years of experience in Financial Crimes, Fraud and BSA/AML investigations within a banking environment.
</li><li>Involvement in financial crimes professional organization(s), is preferred.</li><li>
Professional Certification (CFE, CFCI, CFCS, CAMS, or other compliance certification), is preferred.</li><li>
Proficiency with Fraud and AML case management and transaction monitoring systems.
</li><li>Experience with novel banking industries such as FinTech, BaaS, and Digital Banking, MRB, is preferred.
</li><li>Excellent analytical, communication, SAR and report-writing skills.</li><li>
Demonstrate strong attention to detail, problem-solving skills, and the ability to prioritize while handling sensitive information with integrity.</li></ul></li></ul>
Essential Functions<ul><li>
Must be able to perform the essential functions of this position with or without reasonable accommodation.</li></ul>
Supervised By<ul><li>
Fraud &amp; Identity Theft Program Manager</li></ul>
Supervises<ul><li>
None</li></ul>
Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.
We offer:
<ul><li>Medical Benefits
</li><li>Dental
</li><li>Vision
</li><li>401(K) Employee Stock Ownership Plan
</li><li>Paid vacation &amp; sick time
</li><li>Flexible scheduling
</li><li>Employee Assistance Program
</li><li>Dart Bank University
</li></ul>At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service. We are a local business that cares about our employees and our community.
Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.
All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, &ldquo;Protected Class&rdquo;). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so that you can begin to resolve the issue before this employer can take any action against you, including terminating your employment. This employer can only use E-Verify once you have accepted a job offer and completed Form I-9.</div>

Financial Crimes Compliance Fraud Investigator

Join Dart Bank & Mortgage and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dart Bank & Mortgage

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Financial Crimes Compliance Technology Systems Analyst

Financial Crimes Compliance Fraud Investigator