Qureos Mentor

DataPatrol

<div>Channel Account Manager&ndash; Africa Region Location: Egypt (with focus on Africa region) 
About Us:
DataPatrol is a Next Generation Information and Data Security Solutions, specialized in completing the Data Security Journey and the current gaps in an evolved way.
We offer innovative solutions that address unique challenges in data and information security. 
 
We are looking for a motivated Channel Account Manager to join our team in Egypt, supporting our Channel and Partnerships operations across the Africa region. This role is ideal for someone eager to learn about international channel sales, partner management, and business development in the cybersecurity industry. You will work closely with our regional team to onboard, engage, and support partners, helping strengthen DataPatrol&rsquo;s presence across Africa. 
Key Responsibilities<ul>
<li>Support engagement with existing channel partners in Africa to maintain strong, collaborative relationships.</li>
<li>Assist with onboarding new partners, ensuring they understand and can effectively represent DataPatrol&rsquo;s products.</li>
<li>Help with communications to African partners, including product updates, training invitations, and resources.</li>
<li>Track partner leads and opportunities, supporting follow-up actions with the channel team.</li>
<li>Research and provide insights on African markets, potential partners, and opportunities.</li>
<li>Collaborate with internal teams (Sales, Marketing, Engineering) to ensure alignment on regional partner initiatives.</li>
<li>Assist in planning regional campaigns or events to drive partner success in Africa.</li></ul>
Requirements<ul>
<li>Knowledge in partnerships, channel management, or sales in the technology or cybersecurity sector.</li>
<li>Excellent communication and relationship-building skills.</li>
<li>Cultural awareness and adaptability for engaging with partners across diverse African markets.</li>
<li>Currently pursuing or recently graduated in Business, Marketing, or related field.</li>
<li>Proficiency in English and Arabic</li>
<li>Strong organizational and problem-solving skills.</li></ul>
Why Join Us?
At DataPatrol, we are certified Great Place to Work, we offer an inclusive and dynamic work environment with opportunities for professional growth. Be part of a company that is making a real impact in the cybersecurity industry.</div>

Channel Account Manager

<div>System Engineer &ndash; Africa Region Location: Egypt (with focus on Africa region) 
About Us:
DataPatrol is a Next Generation Information and Data Security Solutions, specialized in completing the Data Security Journey and the current gaps in an evolved way.
We offer innovative solutions that address unique challenges in data and information security.
As a System Engineer at DataPatrol, you will play a pivotal role in our PreSales, PostSales, and support efforts. You will work closely with our sales and technical teams to understand client requirements, design DataPatrol solutions, and provide ongoing support to ensure customer satisfaction. This is a technical role that requires a deep understanding of cybersecurity technologies and a customer-centric approach.
Key Responsibilities:
1. PreSales Activities:<ul>
<li>Collaborate with the sales team to identify customer needs and technical requirements.</li>
<li>Develop and present technical solutions and product demonstrations to potential clients and partners.</li>
<li>Assist in creating detailed proposals, technical documentation, and BoQ's.</li>
<li>Serve as a technical advisor during client meetings and presentations.</li></ul>
2. PostSales Implementation:<ul>
<li>Lead the implementation of DataPatrol solution, including system setup, configuration, and integration.</li>
<li>Work closely with clients to ensure successful deployment and provide technical guidance.</li>
<li>Troubleshoot and resolve any technical issues that may arise during implementation.</li>
<li>Conduct training sessions for clients to ensure effective use of our solutions.</li></ul>
3. Customer Support:<ul>
<li>Serve as the primary point of contact for technical support inquiries from clients.</li>
<li>Provide timely and effective resolution of technical issues and escalations.</li>
<li>Collaborate with the support team to diagnose and troubleshoot complex problems.</li>
<li>Maintain accurate records of support interactions and solutions.</li></ul>
4. Continuous Learning:<ul>
<li>Stay up-to-date with the latest cybersecurity trends, threats, and technologies.</li>
<li>Continuously enhance your technical expertise and knowledge of our product offerings.</li>
<li>Share insights and best practices with the team to improve overall capabilities.</li></ul>
Qualifications:<ul>
<li>Bachelor's degree in Computer Engineering, Information Technology, or a related field (or equivalent work experience).</li>
<li>Proven experience in system engineering, preferably in the cybersecurity domain.</li>
<li>Strong understanding of cybersecurity technologies, including Data and Information Security and Privacy, Windows Domain Controller and Active Directory, Microsoft Infrastructure, Virtualization Technologies, DataBase Server Management and installation, Windows Internet Information Services IIS.</li>
<li>Excellent problem-solving and troubleshooting skills.</li>
<li>Effective communication and presentation abilities.</li>
<li>Ability to work collaboratively in a team and independently.</li>
<li>Relevant certifications (e.g., CISSP, CompTIA Security+, Certified Ethical Hacker) are a plus.</li></ul></div>

System Engineer

Join DataPatrol and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DataPatrol

ABOUT_COMPANY

Channel Account Manager

System Engineer