Qureos Mentor

DAZN

<div><p><b>Why Join DAZN?<br>
</b><br>
<br>
</p><p>Joining DAZN in Hyderabad means being part of a cutting-edge sports streaming company in a vibrant tech hub. You&rsquo;ll work alongside passionate, talented professionals on innovative projects that reach millions of fans worldwide. Hyderabad offers a dynamic work environment with a great balance of career growth and lifestyle. If you&rsquo;re excited about shaping the future of live and on-demand sports entertainment, DAZN Hyderabad is the perfect place to make your mark and grow your career.<br>
<br>
<br>
</p><p><b>The Role:
</b><br>
<br>
DAZN is seeking creative and versatile <b>Motion Designer </b>to join the newly formed DAZN Creative India team.<br>
</p><p><br>
As one of the most disruptive forces in sports broadcasting in decades, DAZN thrives on bold thinking, inventive execution, and team spirit. As a Motion Designer in DAZN Creative India, you&rsquo;ll play a key role in bringing our brand and campaigns to life through motion.<br>
</p><p><br>
The ideal candidate is a versatile designer with experience in broadcast and/or agency creative, and strong proficiency in Adobe After Effects. You&rsquo;ll bring fresh conceptual ideas, adapt quickly to feedback, and consistently deliver work that is visually compelling, accurate, and on-brand.
</p><p><b>Department
</b></p><p>77-803 - Subscriptions - Creative Services
</p><p><b>Employment Type
</b></p><p>Permanent - Full Time
</p><p><b>Location
</b></p><p>India - Hyderabad
</p><p><b>Workplace type
</b></p><p>Onsite
</p><p><b>What You&rsquo;ll Be Doing:
</b></p><ul><li>Create motion graphics and animated assets for 360&deg; campaigns across video, web, email, and other platforms.
</li><li>Develop creative concepts in response to briefs and confidently present ideas.
</li><li>Produce high-quality work that meets broadcast and digital standards within tight deadlines.
</li><li>Collaborate with creative peers, stakeholders, and production teams to interpret briefs effectively.
</li><li>Ensure adherence to DAZN brand guidelines and tone of voice.
</li><li>Oversee your work from initial idea through to post-production delivery.
</li><li>Manage multiple projects at once while staying detail-oriented and responsive to feedback.
</li></ul><p><b>What We&rsquo;re Looking For:
</b></p><ul><li>4+ years of professional motion design experience (broadcast, social, or agency).
</li><li>Demonstrated skills in design, animation, art direction, and typography.
</li><li>Proficiency in Adobe Creative Suite (After Effects, Photoshop, Illustrator) and Blender is a plus.
</li><li>Strong portfolio showcasing up-to-date motion work (link required in CV).
</li><li>Great understanding of typography, layout, and composition.
</li><li>A sharp eye for detail and design quality.
</li><li>Excellent communication and interpersonal skills.
</li><li>Experience in marketing, advertising, or brand-building environments.
</li></ul><p><b>About DAZN
</b></p><p>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.
</p><p>As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
</p><p><b>DAZN VALUES &ndash; THE &lsquo;HOW&rsquo; IN WHAT WE DO:
</b></p><p>Agility and creativity fuel growth and innovation, to <b>Make It Happen.
</b></p><p>Prioritising what matters drives progress and positive outcomes, <b>Focusing On Impact.
</b></p><p>Collective ambition builds optimism and success, in order to <b>Win As One.
</b></p><p>At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.
</p><p>Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone.
</p><p>If you&rsquo;d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
</p><p>Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
</p><p>We look forward to hearing from you.</p></div>

Motion Designer

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Disrupting an industry isn&rsquo;t easy! DAZN is playing more hours of live sports than any other company anywhere in the world!<br>
</div><div>As we bring new ideas to market and evolve our product, it&rsquo;s essential that we execute to a high standard in Customer Services and evolve our model in service to look after our fans. Forecast management and planning plays a pivotal role in ensuring we are operationally ready.<br>
</div><div>You will lead the build of a robust forecast, analyze trends and drive continuous improvement into our CS operation. You will ensure we&rsquo;re always business ready for events of all sizes and product development that could drive demand.<br>
</div><div>You will look for improvements towards our KPI&rsquo;s and provide insight to leadership on how we drive improvement.<br>
</div><div>Capturing trends, understanding what drives demand and working across our teams to demonstrate areas of improvement will be a key part of this role. We have a digital first contact strategy, so experience in forecast planning and analysis across digital contact strategies is crucial for success e.g. Live chat, What&rsquo;s App, Social<br>
</div><div>Change management &ndash; you will have experience in working on projects, being part of a wider team to deliver your scope of the project execution related to forecasting, planning and readiness. You will also work with each Customer Service market lead and drive continuous improvement, productivity and efficiency.<br>
</div><div>DAZN is fast paced, exciting and dynamic, if this is an environment you thrive in, then this is the role for you.</div><div></div><div><br>
Welcome to DAZN, the world&rsquo;s leading live OTT sports service.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Forecasting customer contacts across multiple regions and channels</li>
<li>Monitoring and Reporting on; Performance, Plan v Actual, Contact Trends and Schedule Adherence</li>
<li>Manage and Own short &gt; long term forecasts</li>
<li>Responsible for staffing coverage and schedule readiness for upcoming events</li>
<li>Produce agent schedules aligned to forecast, sharing with operations teams within agreed schedule period</li>
<li>Analyse reasons for contact to shape future forecasts and improve forecast accuracy</li>
<li>Define agent headcount requirements based on expected forecast and co-ordinate agent movements to meet requirements</li>
<li>Regular review of incoming demand, optimising agent schedules &amp; queues to meet service level targets</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
5+ Years Forecasting Experience within Contact Centre environment</li>
<li>Customer service experience</li>
<li>WFM tools</li>
<li>Advanced excel skills</li>
<li>Zendesk knowledge</li>
<li>Worked with different countries and understand how local market nuances impact Customer behaviour</li>
<li>Used to working in a digital world, with digital contact channels e.g. social, what&rsquo;s app, live chat etc</li>
<li>Experience modelling CS requirements using excel</li>
<li>Data manipulation (reporting tools and excel)</li></ul><div><br>
</div><div>
<b>You&rsquo;ll be successful if you:</b></div><ul>
<li>Are resilient</li>
<li>Tenacious</li>
<li>Good at planning and executing</li>
<li>Analytical, inquisitive, problem solver</li>
<li>Excellent at stakeholder management</li>
<li>Good communicator &ndash; clear and concise</li>
<li>People person</li>
<li>Keen interest in sports</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About DAZN</b></h3><div>
At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.</div><div></div><div><br>
As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.</div><div>
</div><div>
<b>DAZN VALUES &ndash; THE &lsquo;HOW&rsquo; IN WHAT WE DO:</b></div><div>
</div><div>
Agility and creativity fuel growth and innovation, to <b>Make It Happen.</b></div><div><br>
</div><div>
Prioritising what matters drives progress and positive outcomes, <b>Focusing On Impact.</b></div><div><br>
</div><div>
Collective ambition builds optimism and success, in order to <b>Win As One.</b></div><div><br>
</div><div>
At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.</div><div></div><div><br>
Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone.</div><div>
</div><div>
If you&rsquo;d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.</div><div>
</div><div>
Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.</div><div>
</div><div>
We look forward to hearing from you.</div></div>

Forecasting Analyst

Join DAZN and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DAZN

ABOUT_COMPANY

Motion Designer

Forecasting Analyst