Qureos Mentor

DBS Bank

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realize their dreams and aspirations at every life stageJob PurposeTo deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures Private HNI clients having a total relationship value of 6cr INR & above. This role requires an experienced professional with a strong background in wealth management, exceptional leadership capabilities, and a proven track record in business development.
 
The role will be a Revenue Generator role and carry individual targets as well.Key Accountabilities * Accountable for achieving monthly & annual sales targets for the city/market, as agreed. Ensure proper implementation & execution of relationship management & investment advisory strategies.* Ensure proper sales spread between products. Grow the TRV of Treasures Private Client segment by acquiring and nurturing the clients having AUM = &gt; INR 6cr* Monitoring of progress towards achieving targets is done on a weekly basis. Agree targets and take accountability for the overall achievement of CBG product portfolio performance objectives for the branch in terms of: * Customer Experience, Sales Growth & Income Contribution.* Costs performance, Employee Satisfaction, Risk and rigour management.* Provide clear direction on business objectives, translating and prioritizing into business performance measures.
 
Ensure balance between NTB customer acquisition & penetration of existing customers.* Define objectives for the TPC segment. Develop & implement strategy to deepen wallet share of existing customers.* Build and develop a high performing team through embedding performance development and coaching. Create an empowering environment for the team, encouraging individual ownership and initiative.* Ensure coaching and feedback to achieve their maximum potential. Make reward decisions within set guidelines* Drive and deliver a radical improvement in customer service in the local market through dynamic service leadership and the implementation of customer service strategy.* Define progressively higher service standards for each branch aligning to DBS standards.
 
Ensure reduction of complaints & error rates.Job Duties & responsibilities* Focus on right customer segment: promoters in small, mid, and large corporate segments / Family office/HNI to improve the overall AUM.* A significant part of the role will be leading the team to identify and secure new clients to increase AUM. This can also be achieved by bringing an existing book of clients over to transfer the AUM.* All the functions of this role must be carried out in such a way that adheres to all compliance and regulatory requirements* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements* Use financial acumen and investment expertise to review a client's information, work closely with the Research and Advisory team to provide superior investment solutions thereby helping the client reach short-term and long-term investment goals, and seamlessly align service delivery for an enhanced customer experience* Leadership to the team to ensure that they are motivated and are able to bring their best selves to work every day. Responsible for driving performance and discipline within the team – initiate misconduct or work closely with the HR team.* Determine and manage Training Needs Analysis and Succession plans for TPC RMs in the branch* Working with the team to achieve sales & service through in-branch business development activities and provide feedback.* Ensure that TPC RMs own and manage customer queries and complaints by taking ownership and resolving in a timely manner. Act as the escalation point for their unresolved queries and complaints.* Brief staff on promotional and product launches; provide regular feedback on sales performance.* Establish relationships with key clients or business influencers in the local area, including doing some client entertainment within overall annual budget limits.* Support product specialists and the direct sales team in marketing of group schemes and other corporate products to local businesses.* Ensure compliance with operations risk and rigour requirements e.g.
 
Health & Safety standards, security of premises, KYC and anti-money laundering measures.* Establish DBS Bank as a wealth management provider in India. Undertake frequent competitor analysis so that DBS product suite is in line with (or ahead of) competing banks. These updates to be shared with the Head CBG and Product teams at regular intervals. Also identify local promotional activities which will help reinforce the DBS brand.* Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers’ queries.* Facilitate the distribution of third-party investment products to customers, after taking into consideration the risk profile and investment objectives of the said customer.Requirements* Overall 15 years of experience in HNI Sales / Wealth Management / Private Banking segment and handling an investment book of Min INR 200 Cr sales & 2-3 years in a leadership or team management role.* The ideal candidate will have previous Private Banking experience, should have existing relationship with key corporates, family offices, and distributors and bring along with a transferable book of discretionary managed investments.* Sound Understanding of financial planning and wealth management products.* Knowledge of competitors and marketplace.* Preferably AMFI and or IRDA certified.Education / Preferred Qualifications* MBA / CA or equivalent from a premium institute.Core Competencies * Attention to detail & Tenacious* Comfortable with tight deadlines* Excellent listening skills, with an inquisitive mind* Good written and verbal communication skills* Relationship building & management skills* Results-orientated & the ability to handle pressure* Self-drive and highly ambitious* Strong ability to influence* Strong customer orientation & Focused on the brand* Understanding of competitive positioningTechnical Competencies * Sound understanding of CBG product suite and associated technology platforms and operational procedures* Understanding of regulatory guidelines on banking policies issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.
 
Understanding of KYC requirements & Anti-money Laundering Policies are critical.* Knowledge of financial markets and products to assist in meaningful dialogue with clients.Work Relationship * Management of teams, visiting clients & customers along with team for support.* Close interaction with Team & cross- collaboration with branches & other departments* Close interaction with product teams to ensure suitable training for the team.* Establish strong relationship with third party providers & other partners.

Vice President, Team Lead Treasures Private Client, Consumer Banking Group

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.Responsibilities* Manage & control all operational functions of the branch with zero errors.* Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.* Ensure timely receipt and submission of regulatory and other reports by the Branch.* Participate in process improvement exercises within branch/cluster.* Identify areas where productivity enhancement and cost reduction initiatives can be introduced.* Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.* Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.Requirements* Minimum 4 to 6 years’ experience in General Branch Banking Operations out which at least 2 years in a supervisory or managerial capacity.* The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.* Knowledge of all aspects of branch banking and Operations.
 
Good understanding and working experience of regulatory and compliance aspects relating to this.* Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations.* Leadership & management skills.* Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services.* Analytical skills.Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Officer , Branch Operations Manager , Consumer Banking Group

Business FunctionCorporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.Job Purpose* To acquire and build a well-diversified portfolio within the IBG 4 segment. The portfolio should provide revenue from diversified sources such as assets, trade, cash, treasury, fees etc. and the portfolio should lead to healthy income with an acceptable risk to the bank.* Relationship Manager is expected to deliver these results in accordance with the lending guidelines prescribed by the bank.Key Accountabilities* Source New to Bank Asset relationships within IBG 4 Segment ie.
 
Companies ranging from a Turnover of INR 25 crores to 600 crores, aligned to Bank Lending Policy* Ensure a good Net Interest Income as well as fee across the portfolio and also ensure regular revenue streams through Cross Sell of Trade, Liabilities, Cash, Treasury, Fee, etc.* Play an instrumental role in increasing the Profitability of the business* Ensure proper monitoring of Portfolio and maintaining the delinquencies at NIL.* Implement & execute IBG4 business strategy to increase market share & to achieve targets consistent with IBG4 –Topline and Bottom line targets with focus on a diversified portfolio and reduce concentration risk in the portfolio.* Build DBS Brand Value and enhance network in the location by various marketing activities, collaborations and events.* To comply with the Bank’s process & policies and ensure positive ratings during all Country / Group auditsJob Duties & responsibilities* Source New to Bank Asset relationships within IBG 4 Segment ie. Companies ranging from a Turnover of INR 25 crores to 600 crores, aligned to Bank Lending Policy and also ensure sanction and disbursement of the same, in liaison with Customer, Risk and Operations team.* Cross Sell of Liability, Trade, Cash and Treasury Product actively.* To achieve the individual Budgeted revenues through all product parameters* Conduct Proper Due diligence while on-boarding New Asset* On board clients with a clear account plan highlighting the revenue potential, risks and mitigants.* Adherence to strict KYC/AML requirements.* MIS to be provided to the central team for further reporting, within the stipulated guidelines.* Timely Completion of Learning Programs as assigned by DBS for time to time* To comply with the Bank’s process & policies.* To be in touch with local business stakeholders including existing, prospective clients, market leaders, CA’s, Influencer’s and Industry association to be updated on the current market practice and local intelligence.* To be responsible for submitting any material information around business Opportunities and Industry/Customer Risk, same shall be reported to the senior functional management at regular interval.Requirements* Overall 3- 7 years of experience in sales.* 2-3 years of sales experience in SME/Business Banking Lending.* Proven sales track record in asset business in the SME/Business Banking segment.* Knowledge of competitors and market place* Market knowledge and experience in the SME segment, with reference to customer preferences and requirement is preferred.Education / Preferred Qualifications* Overall 3- 7 years of experience in sales.* 2-3 years of sales experience in SME/Business Banking Lending.* Proven sales track record in asset business in the SME/Business Banking segment.* Knowledge of competitors and market place* Market knowledge and experience in the SME segment, with reference to customer preferences and requirement is preferred.Core Competencies* Excellent Communication & Listening Skills, Good Sales & Negotiation Skills.Technical Competencies* Working Capital Finance KnowledgeWork Relationship* Manager /Direct ReportApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.-en

Associate, Relationship Manager, Credit Program Medium, Small Medium Enterprises

Job PurposeTo deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures Private HNI clients having a total relationship value of 6cr INR & above. This role requires an experienced professional with a strong background in wealth management, exceptional leadership capabilities, and a proven track record in business developmentJob Duties & responsibilities* Establish, manage, and grow the TRV of Treasures Private Client segment by acquiring and nurturing the clients having AUM = &gt; INR 6cr* Acquiring new set of promoters in small, mid, and large corporate segments / Family office/HNI to improve the overall AUM* A significant part of the role will be to identify and secure new clients to increase AUM. This can also be achieved by bringing an existing book of clients over to transfer the AUM. All the functions of this role must be carried out in such a way that adheres to all compliance and regulatory requirements* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement* Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements* Use financial acumen and investment expertise to review a client's information, work closely with the Research and Advisory team to provide superior investment solutions thereby helping the client reach short-term and long-term investment goals, and seamlessly align service delivery for an enhanced customer experienceRequirements: * Experience in HNI Sales / Wealth Management / Private Banking segment and handling an investment book of min 200cr INR* The ideal candidate will have previous Private Banking experience, should have existing relationship with key corporates, family offices, and distributors and bring along with a transferable book of discretionary managed investments* MBA / CA or equivalent from a premium institute* Sound understanding of financial planning and wealth management products in India* In-depth knowledge of local market and competitionCore Competencies* Effective probing and listening skills* Strong Relationship Management and influencing skills* Self-driven and ambitious* Good written and verbal communication skills* Results-oriented, analytical and ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behaviorDBS India - Culture & Behavior* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations

Assistant Vice President,Treasures Private Client, Consumer Banking Group

Join DBS Bank and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DBS Bank

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Vice President, Team Lead Treasures Private Client, Consumer Banking Group

Vice President, Team Lead Treasures Private Client, Consumer Banking Group

Vice President, Team Lead Treasures Private Client, Consumer Banking Group

Vice President, Team Lead Treasures Private Client, Consumer Banking Group

Officer , Branch Operations Manager , Consumer Banking Group

Associate, Relationship Manager, Credit Program Medium, Small Medium Enterprises

Assistant Vice President,Treasures Private Client, Consumer Banking Group