Qureos Mentor

DBS Bank

Business FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Summary: We are seeking a results-oriented Sourcing Specialist with 7-8 years of experience in IT procurement to join our team in Mumbai. This role will be a strategic partner in driving cost management, process improvement, and procurement transformation within our organization's IT spending. The successful candidate will manage the entire lifecycle of IT-related procurement, from sourcing and negotiation to contract management and vendor relationship management.Key accountabilities: * Manage the end-to-end procurement process for IT infrastructure (end user computing, routers, switches, servers), consumables, software, and professional services.* Conduct comprehensive cost analysis and price benchmarking to optimize IT spending.* Utilize e-auction tools and negotiate contracts with vendors.* Collaborate with legal and stakeholders to execute contract management processes.* Develop and deliver monthly reports and presentations on sourcing activities and cost savings to local and regional management.* Build and maintain strong relationships with internal stakeholders and external vendors.Requirements: * Bachelor’s degree in engineering or MBA preferred.* 7-8 years of experience in IT procurement, ideally within BFSI, FMCG, or consulting.* Strong understanding of the IT market and various products/services.* Proven experience in vendor management, contract negotiation, and e-auctions.* Excellent analytical, communication, and presentation skills.Competencies: * Strong negotiation and stakeholder management skills.* Proficiency in using procurement applications/software.* Excellent attention to detail and a hands-on approach.* Collaborative team player with a commitment to continuous improvement.* Understanding of AI will be an added advantage.DBS India - Culture and Behaviours: * DBS is committed to building a culture where all employees are valued, respected and their opinions count.
 
We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: * Demonstrate Business Performance through PRIDE Value Based Propositions* Ensure Customer Focus by Delighting Customers & Reduce Complaints* Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation* Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement* Maintain the Highest Standards of Honesty and Integrity

Associate, Specialist, Sourcing, Procurement Operations, Technology and Operations

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.Responsibilities* To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM = &gt; INR 1 million through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.* To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team* Acquire and upgrade quality clients in the branch location areas to Treasures segment.* Engage with existing customers to deepen the wallet share through retention and growth of AUM.* Accountable for achieving monthly & annual volume and revenue objective, as agreed.* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth* Ensure proper implementation & execution of product strategies through effective relationship management.* Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions* Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.* Drive and deliver exemplary customer service in the local market and uphold DBS service standards.* Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.* Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.* Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM = &gt; INR 1 M* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.* Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork* Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.* Ensure internal and regulatory compliance and address operational risks if any, e.g.
 
Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.* To exercise appropriate due diligence while on-boarding and engaging with clients.* Establish DBS as a primary banker for clients and as a prominent banking provider in India.Requirements* Minimum 5 years of experience in a reputed bank and proficient in banking products.* In-depth knowledge of local market and competition.* AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage.* Graduate(10+2+3).Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Senior Officer, Branch Relationship Manager, Consumer Banking Group

Business FunctionGroup Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders. Responsibilities* With growing number of transactions in cards and digital platform hiring resources who will be responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers transactions / accounts and they will monitor system alerts daily and take necessary action to protect customers and the bank.* Responsible for developing and implementing action plans for detecting fraudulent activities.* Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process.* Timely review of Fraud and Authorisation rules/parameters in respective systems based on Analysis of new fraud trends.* Ensure compliance with all laid down policies and procedures for smooth operations of unit.* Initiatives to enhance approval rates* Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process* To ensure investigation is completed & closure report is issued within TAT from the date when case is referred* Implementation of fraud rules in systems based on Analysis of new fraud trends.* Monitor real time queues and identify high risk transactions within acceptable turnaround time* Recommend anti-fraud processes for changing transaction patterns and trends.* Process and approve authorisation requests* Handle enquiries and complaints from Merchants and Cardholders; undertake investigative and follow-up action to ensure that complaints are properly resolved.* Liaising up with merchants to recall the funds within 30 minutes or best effort basis post fraud reported by customer through all channels.* Educate Merchants on the correct card acceptance and authorisation procedures.* Attend to and process Lost/Stolen Card reports from Cardholders* Carry out fraud monitoring and take pro-active follow-up actions to mitigate fraud losses* Consistently adopt group Investigation Standards & procedures* Contact cardholders to verify transaction* Ensure submission of pertinent information / reports on confirmed fraud transactions.
 
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<li>Monitor personal and team performance and identify ways to improve team performance and service standards.* Willing to work in shifts (24/7) based on team requirements* Actively review and streamline operation processes* Pro-actively display teamwork and co-operation with each other in a harmonious manner to achieve excellent service quality and standards* Check & maintain necessary MIS data, reports, files, records or movements.* Provide necessary administrative support in the processing of authorisation- related tasks.* Provide timely updates to BU/SU/Team LeadRequirements* Proficient in English with good interpersonal and communication skills* Commerce Graduate* Fraud Detection Skills, Risk Management, Communication Skills, Problem Solving Skills etc.* Investigation, Data Analytics etc.* Support and maintain good working relationship with below units in timely investigations to process customer’s fraudulent transactions claims.* Internal workstreams like CBG Business Unit/ Product/ CCTR/ Operations etc.* External workstreams like Intellect/ Verinite/ M2P vendor etc.</li>
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Senior Officer, Fraud operations and Monitoring, Legal, Compliance and Secretariat

Business FunctionGroup Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.ResponsibilitiesAML Alert / Surveillance: * Timely monitoring of alerts generated by AML monitoring system (Transaction Surveillance) in line with the internal policies of the bank. Review / Analyse the alert and ensure timely and effective disposition of the alerts.Work closely with stakeholders on AML /KYC /Sanctions related items: * Work closely with stakeholders including operations, business, compliance, legal, audit and other units on AML / KYC related items.Providing support / Assistance for other AML /KYC requirements: * Providing support on various requirements like updation of watch lists / caution lists,* Knowledge and experience in filing of regulatory reports (STR/CTR/NTR/FMR reporting) etc.* Assistance to other adhoc AML/KYC related activities like, analysis of thematic studies, AML related project and automation.* Timely monitoring of alerts generated by AML monitoring system (Transaction Surveillance) in line with the internal policies of the bank.
 
Review / Analyze the alert and ensure timely and effective disposition of the alerts. Prepare the GoS for filing of STR’s Regulatory Reportings like STR, CTR, NTR, CWTR Preparation of MIS for Trend Analysis, Escalation, Review, etc AML Automation to strengthen existing processes and procedures and identification of new process requirements. Giving advisory on Sanction and KYC matters to BU/SU Preparing adhoc presentations or MIS as per management routineRequirementsTimely monitoring of alerts generated by AML monitoring system (Transaction Surveillance) in line with the internal policies of the bank.* Review / Analyze the alert and ensure timely and effective disposition of the alerts.* Prepare the GoS for filing of STRs* Regulatory Reportings like STR, CTR, NTR, CWTR* Preparation of MIS for Trend Analysis, Escalation, Review, etc* AML Automation to strengthen existing processes and procedures and identification of new process requirements.* Giving advisory on Sanction and KYC matters to BU/SU* Preparing adhoc presentations or MIS as per management routine.

Fixed Term Appointment, Specialist Transaction Surveillance, Legal Compliance & Secretariat

Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Wealth Management TechnologyAs leaders in financial technology, we architect scalable investment and wealth solutions for our mass-affluent clients and offer unparalleled, personalised advice to high-net-worth investors. Our strategic commitment to relentless innovation ensures we actively cultivate a diverse team to transform the financial ecosystem and ensure equitable access to wealth management expertise.As we strategically grow our technological capabilities, we are seeking exceptional Wealth Management experts and Avaloq technologists—trailblazers, change-makers, and future leaders—to drive our next phase of innovation, and we believe your network might include such transformative talent.Roles and Responsibilities* Requirement gathering with the users and understand the BRD.* Perform impact analysis on the existing system functionalities with respect to the new proposed changes.* Create Functional Specification documents based on the BRD, prepare the data mapping, specification documents, conduct functional walkthrough for the stakeholders and obtain FS signoff.* Prepare test cases and scenarios to be included in FS documents and to be used for SIT.* Perform SIT –conduct testing in SIT, register and track SIT issues, provide SIT signoff.* Support in UAT testing – responsible to investigate the issues raised in UAT, and to co-ordinate with users and developers during the UAT phase for all techno-functional queries.Requirements* Business Analyst expertise of minimum 5 Years in Financial Domain.* Should have sound understanding on Avaloq product and business workflow.* Experience in private banking Projects or Large Exposures desirable.* Good knowledge in financial market products is desirable.* Able to work independently with minimum guidance* Have good communication skills (to work with various Teams including users).* Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment.

Associate/Sr Associate/AVP_ Avaloq Business Analyst_ Wealth Management Technology

Join DBS Bank and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DBS Bank

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Associate, Specialist, Sourcing, Procurement Operations, Technology and Operations

Senior Officer, Branch Relationship Manager, Consumer Banking Group

Senior Officer, Branch Relationship Manager, Consumer Banking Group

Senior Officer, Branch Relationship Manager, Consumer Banking Group

Senior Officer, Fraud operations and Monitoring, Legal, Compliance and Secretariat

Fixed Term Appointment, Specialist Transaction Surveillance, Legal Compliance & Secretariat

Associate/Sr Associate/AVP_ Avaloq Business Analyst_ Wealth Management Technology