Qureos Mentor

DBS Bank

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.Job Purpose* To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM = &gt; INR 1 million through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.* To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product teamKey Accountabilities* Acquire and upgrade quality clients in the branch location areas to Treasures segment.* Engage with existing customers to deepen the wallet share through retention and growth of AUM.* Accountable for achieving monthly & annual volume and revenue objective, as agreed.* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth* Ensure proper implementation & execution of product strategies through effective relationship management.* Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions* Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.* Drive and deliver exemplary customer service in the local market and uphold DBS service standards.* Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.* Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.
 
Job Duties & Requirements: * Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM = &gt; INR 1 M* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.* Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork* Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.* Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.* To exercise appropriate due diligence while on-boarding and engaging with clients.* Establish DBS as a primary banker for clients and as a prominent banking provider in India.Required Experience* Minimum 5 years of experience in in a reputed bank and proficient in banking products.* In-depth knowledge of local market and competition.* AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantageEducation / Preferred Qualifications* Graduate(10+2+3).

Officer, Branch Relationship Manager, Consumer Banking Group

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.Responsibilities* Acquiring new accounts (Current and Savings) from branch catchment area •;Quality sourcing of salary accounts from corporates* Activate Accounts opened, UPI Linkage, M0 Balance, Savings balance and increase wallet share of our banking products includes Insurance, Mortgages, UL, SIP, MF etc & manage the portfolio.* Participate in corporate induction and migration events around the catchment area* Build strong relationship with internal teams to leverage existing relationships from SME* Conduct low-cost micro marketing activities around catchment areas for lead generations.Requirements* 1 - 2years of relevant experience* Graduation/Post Graduation* Sales & Networking Skills* Good Communication & Listening Skills* Goal / Target oriented* IRDA & AMFI certification is preferred. This is a must post joining.* Excellent verbal and written communication skills* Banking Knowledge* Computer Skills & Digital Knowledge* Good Network in the MarketApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Assistant Officer, Personal Banker, Consumer Banking Group

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose* Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch* Enhance existing relationships with customers and build new relationships to increase the customer base* Ensure compliance with all applicable external and internal regulations and guidelinesKey Accountabilities* Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head* Develop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets* Owner of Branch P&L, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets* Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budgetJob Duties and Responsibilities* Generate sales through assets, liability and other banking products as well as TPP* Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any* Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions* Reduce customer dormancy and customer attrition* Ensure branch target achievement through effective upselling and cross selling* Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively* Ensure effective execution of marketing campaigns and conversion of customer referrals* Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships* Address customer queries and grievances escalated by the branch personnel in a timely manner* Ensure Lead sharing with respective Business like IBG for Assets etc.* Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting* Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit* Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.* Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel* Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team membersRequirements* 6-8 years in handling Branch of a reputed BankEducation / Preferred Qualifications* MBACore Competencies* Excellent interpersonal and communication skills* Ability to build strong relationships with clients.* Responsible* Ability to meet deadlines.* Knowledge about internal/external regulations.Technical Competencies* Good Computer KnowledgeWork Relationship* Effective communication between self and superior* Inter-personal skills & team player* Display of RED Attitude (Reliable, Easy to deal with & Dependable)DBS India - Culture & BehaviorsDBS is committed to building a culture where all employees are valued, respected and their opinions count.
 
We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: * Ensure Customer Focus by Delighting Customers & Reduce Complaints* Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation* Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement* Maintain the Highest Standards of Honesty and IntegrityApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Analyst/Associate, Branch Manager, Consumer Banking Group

<div>
 
 Business Function
 
 
 
 Corporate and Investment Banking provides corporate customers with a full range of Commercial banking products and services including cash management services, current accounts time deposits, trade finance, working capital finance, term loans and foreign exchange, Through our continued commitment, DBS has cultivated long standing relationships with its customers in the region that are based on account relationship management, service differentiation product development and rigorous credit standards.
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 The position is there to provide documentation and credit related services to Business and Credit Control Unit to process disbursement of loan applications as well as support in post-disbursement activities
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 Fulfil all responsibilities in relation to:
 
 
 <ul>
 <li>
 Preparation of Offer letter, Facility documents and security documents (non-mortgage)
 </li>
 <li>
 Pre-luminary Checking up of filled documents (Facility and security documents)
 </li>
 <li>
 Initiating and follow up with Legal and Valuation agencies for timely submission of reports
 </li>
 <li>
 Perform miscellaneous activities related to disbursement depending on the product
 </li>
 <li>
 To liaise with RMs and customers for various post-disbursement documents/exception tracking
 </li>
 <li>
 To process and input data for vendor bills
 
 
 </li>
 </ul>
 
 Job Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Prepare letters of offer (LO) and Facility documents for IBG 3&amp;4 customers in accordance to approved credit and business terms based on the Master LO template which standard clauses have been determined by Group Legal and Product Owners
 </li>
 <li>
 Checker for LO and facility documents
 </li>
 <li>
 Prepare and update template for in-house security documents (e.g. Hypothecation, Cash margin, Mortgage, etc..) in accordance with approved credit memo and liaise with CCU for completing the process
 </li>
 <li>
 To support unit head in Empanelment of agencies / Valuers / Lawyer, etc. in terms of documentation and help in vendor payments
 </li>
 <li>
 Liaising with external agencies / vendors and ensuring timely Vendor payments
 </li>
 <li>
 Fill up of the requisite fee form for correct mapping of fees to the customer and department
 </li>
 <li>
 Follow up with RM/Customer on closure of various exception items (Insurance, Internal covenants, any other items)
 </li>
 <li>
 Follow up with CCU on timely closure of exceptions upon submission
 </li>
 <li>
 Assist RM to follow-up with customers / insurance agents for renewed policies &amp; process insurance claims
 </li>
 <li>
 Timely initation of desktop valuation/Collateral Audit/Plant visit on annual basis
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 6 years of experience in similar role of back office credit operations/documentation with other bank/NBFC
 
 
 </li>
 </ul>
 
 Education / Preferred Qualifications
 
 
 
 <ul>
 <li>
 The job holder needs to be at least graduate in the Commerce stream. Preferred a post graduate. Basic knowledge of MS Office and various systems used by Credit Services can be an added advantage
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Job Knowledge:The job holder needs to have thorough job knowledge of documentation and various corporate bank products and needs to know as to what is expected from him/her
 </li>
 <li>
 Organizing Skills:The job holder needs to be organized so as to enable him to meet the conflicting deadlines
 </li>
 <li>
 Proactive:To understand the system implementations and grasp the changes faster. Communication Skills: The job holder needs to have effective verbal as well as written communication skills
 
 
 </li>
 </ul>
 
 Interpersonal Skills
 
 
 
 <ul>
 <li>
 The job holder needs to liaise with various stake holders including but not limited to RMs, CCU, Legal Compliance, Finance teams
 
 
 </li>
 </ul>
 
 Technical Competencies
 
 
 
 <ul>
 <li>
 The job holder needs to have the Basic knowledge of MS Office and various systems used by credit services
 
 
 </li>
 </ul>
 
 Work Relationship
 
 
 
 
 To Work With
 
 
 
 <ul>
 <li>
 Internal:Head BSU, Product Team, Relationship Managers, Credit, CCU, Operations team
 </li>
 <li>
 External:BSU HO, Vendors, Empaneled lawyer, Valuers and representatives, Customers
 
 
 </li>
 </ul>
 
 Apply Now
 
 
 
 We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements
 
 .
 
 
 
 <ul>
 <li>
 en
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 India-Tamil Nadu-Chennai-DBIL
 
 
 
 Job
 
 
 
 Operations
 
 
 
 Schedule
 
 
 
 Regular
 
 
 
 Job Type
 
 
 
 Full-time
 
 
 
 Job Posting
 
 
 
 Nov 4, 2025, 8:00:00 AM
</div>

Senior officer , Business Support Unit, Small Medium Enterprises

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose* To be responsible for the overall management of the Bank’s business & operations in the cluster (including branch level) in accordance specified guidelines, so as to ensure best of class client experience within acceptable level of risks.
 
To be the P&L owner for assets and liabilities in the respective clusterKey Accountabilities* Responsibility for Cluster P&L, Serve as a pivotal member of the leadership team in formulating Bank goals & strategy (short term and long term) and translation of the same to business plan at a cluster and branch level* Develop and implement strategies and plans consistent with established goals in each product line and service in the cluster & ensure achievement of branch and cluster level Business Targets.* Collaborate with Product Teams, Operations Teams, Regional delivery teams, branches in developing operational plans for the cluster based on the overall targets and budgets for the region.* Regularly conducts detailed reviews of the Bank’s operations and takes appropriate decisions for reallocating resources and re-deciding priorities.* Recommend plan for setting up of new branches and ATMs in the region as per requirementsJob Duties & responsibilities Drive implementation of marketing promotions and campaigns across all product propositions in the respective cluster* Manage deployment of manpower across the branches in the respective cluster* Ensure efficient operations in the cluster by establishing and monitoring adherence to operational policies and procedures.* Develop and ensure implementation of changes in policies and procedures to improve productivity and service levels. Ensure adherence to turnaround time in all banking processes in the cluster such as account opening, grievance handling etc.* Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members.Required Experience12- 14 Years in Banking, NBFCEducation / Preferred Qualifications Graduate/MBACore Competencies * Stakeholder Management skills* Business focus with a sales acumen* Excellent interpersonal and communication skills* Ability to build strong relationships with clients.* Ability to meet deadlines.* Knowledge about internal/external regulations.Work Relationship* Leadership traits* Effective communication between self and superior* Inter-personal skills & team player* Display of RED Attitude (Reliable, Easy to deal with & Dependable)DBS India - Culture & Behaviors* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations* Maintain the highest standards of honesty and integrity

Assistant Vice President, Cluster Head, Consumer Banking Group

Join DBS Bank and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DBS Bank

ABOUT_COMPANY

Officer, Branch Relationship Manager, Consumer Banking Group

Assistant Officer, Personal Banker, Consumer Banking Group

Analyst/Associate, Branch Manager, Consumer Banking Group

Senior officer , Business Support Unit, Small Medium Enterprises

Assistant Vice President, Cluster Head, Consumer Banking Group

Assistant Officer, Personal Banker, Consumer Banking Group

Assistant Officer, Personal Banker, Consumer Banking Group