Qureos Mentor

DeepSource Technologies

Hiring for A Multinational Company that is specialized in Digital Transformation, Security Transformation & IT Transformation located in Cairo, Egypt.
 
Responsibilities: 
<ul>
<li>Manage high level complexity projects or programs</li>
<li>Coordinate project plans by monitoring schedules and ensuring quality in all deliveries</li>
<li>Be the primary point of contact on the project with the customer</li>
<li>Work with the Sales team to understand the services sold and the customer requirements</li>
<li>Handle a variety of customer issues through multiple communication channels</li>
<li>Lead your project team to successful completion of the project</li>
<li>Ensure quality and performance measurements are met and provide feedback to management</li>
<li>Guarantee the successful completion of required achievements and system-based project closure</li>
<li>Manage escalations and deal with management and executives to resolve issues</li>
<li>Mentor newly hired PMs until they are ready to solo</li>
<li>Act as advisor to the team</li>
<li>Deal with changing and complex product and solution environment</li>
<li>Mobilize resources to remediate critical situations</li>
<li>Have an executive presence</li>
</ul>
Requirements: 
<ul>
<li>Ability to communicate clearly and handle more than one project simultaneously</li>
<li>Customer service skills and a customer-first approach</li>
<li>Technical affinity</li>
<li>Capability to manage and prioritize time and resources to meet project requirements</li>
<li>Problem solving skills</li>
<li>Risk mitigation and escalation management</li>
<li>PMP certificate preferrable</li>
<li>8+ years of experience in project management .</li>
<li>Fluency in English an German</li>
</ul>
#LI-RK1

Senior Project Manager - German Speaker

About the Role: 
We are seeking a highly experienced and motivated Senior Storage Infrastructure Engineer to join our dynamic IT team. In this critical role, you will be responsible for the design, implementation, management, and optimization of our enterprise-scale storage environment. The ideal candidate will possess deep hands-on expertise with Dell Technologies' storage portfolio and Brocade SAN switches, ensuring high availability, performance, and security for our business-critical applications.
 
Key Responsibilities: 
<ul>
<li>Architecture & Implementation: Design, deploy, and configure enterprise storage solutions including Dell PowerMax, VMAX All-Flash (AF), PowerScale (Isilon), PowerStore, ECS, and Unity.</li>
<li>SAN Management: Administer and troubleshoot Brocade Fibre Channel switches, including zoning, configuration, and firmware management.</li>
<li>Storage Provisioning & Optimization: Provision storage using multi-protocol support (iSCSI, FC, NFS, SMB, S3) to meet application requirements. Continuously monitor and optimize storage performance and capacity.</li>
<li>Lifecycle Management: Perform routine maintenance, firmware upgrades, and capacity planning for the entire storage and SAN infrastructure.</li>
<li>Troubleshooting & Resolution: Act as an escalation point for complex storage and SAN-related issues, providing root cause analysis and implementing corrective actions.</li>
<li>Automation & Scripting: Develop and implement automation scripts (using tools like Ansible, Python, or PowerShell) to streamline storage provisioning and operational tasks.</li>
<li>Documentation & Standards: Create and maintain detailed technical documentation, operational runbooks, and architectural diagrams.</li>
<li>Collaboration: Work closely with application, database, and server teams to deliver integrated and robust infrastructure solutions.</li>
</ul>
:
 
Requirements: 
<ul>
<li>Experience: A minimum of 6 years of hands-on experience in managing enterprise storage and SAN environments.</li>
<li>Dell Technologies Expertise:</li>
<li>In-depth knowledge and administrative experience with Dell PowerMax / VMAX AF.</li>
<li>Strong hands-on experience with PowerScale (Isilon), PowerStore, ECS, and Unity platforms.</li>
<li>Brocade SAN Skills: Proven experience in administering and configuring Brocade DCX/VDX series switches and directors.</li>
<li>Storage Protocols: Comprehensive understanding and practical experience with storage protocols including Fibre Channel (FC), iSCSI, NFS, SMB/CIFS, and Object Storage (S3).</li>
<li>Core Competencies:</li>
<li>Strong understanding of storage replication technologies (Sync/Async).</li>
<li>Experience with performance monitoring, tuning, and troubleshooting tools.</li>
<li>Solid knowledge of Linux and/or Windows operating systems as they relate to storage.</li>
<li>Soft Skills: Excellent problem-solving, analytical, and communication skills.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>A background working in Telecommunications or Banking/Financial Services industries, with an understanding of their specific high-availability, low-latency, and security requirements.</li>
<li>Relevant industry certifications such as:</li>
<li>Dell Technologies Proven Professional (e.g., DECS- PowerMax, DECS- PowerStore)</li>
<li>Brocade Certified Fabric Administrator (BCFA)</li>
<li>Experience with cloud storage (AWS, Azure, GCP) and hybrid cloud integrations.</li>
<li>Knowledge of infrastructure-as-code (IaC) principles and DevOps practices in a storage context.</li>
</ul>

Storage Engineer

Role Overview: 
We are looking for a skilled Storage Engineer with strong expertise in Dell EMC PowerScale (Isilon) and Data Domain technologies. The role requires providing administration, support, and optimization of enterprise storage and backup environments, ensuring reliability, availability, and performance across hybrid delivery (onsite + remote).
 
Key Responsibilities: 
<ul>
<li>Administer, configure, and manage Dell EMC PowerScale (Isilon) storage environments.</li>
<li>Provide secondary support and administration for Dell EMC Data Domain backup solutions.</li>
<li>Monitor, troubleshoot, and resolve storage and backup-related issues in enterprise infrastructures.</li>
<li>Perform health checks, capacity planning, and system performance optimization.</li>
<li>Support storage provisioning, replication, migration, and backup/restore operations.</li>
<li>Collaborate with infrastructure, backup, and virtualization teams to ensure data integrity and availability.</li>
<li>Provide onsite support for 1 week for initial setup/knowledge transfer and then deliver remote support for 11 months 3 weeks.</li>
<li>Prepare documentation for configurations, troubleshooting, and operational procedures.</li>
</ul>
Requirements: 
<ul>
<li>Strong hands-on expertise in Dell EMC PowerScale (Isilon) administration (primary skill).</li>
<li>Working knowledge of Dell EMC Data Domain backup solutions (secondary skill).</li>
<li>4–6+ years of experience in enterprise storage and/or backup administration.</li>
<li>Experience with multi-platform environments (Windows, Linux, VMware).</li>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Ability to work independently in a remote setup and collaborate with distributed teams.</li>
<li>Excellent communication and documentation skills.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Dell EMC certifications (e.g., DECS-SA, Dell EMC Data Protection Specialist).</li>
<li>Knowledge of cyber recovery solutions and data protection best practices.</li>
<li>Familiarity with automation/scripting (PowerShell, Bash, Python).</li>
</ul>

Senior Engineer - PowerScale & Data Domain

Role Overview: 
We are seeking a highly skilled Senior Backup & Storage Engineer with strong expertise in Dell EMC backup and storage technologies. The candidate will be responsible for designing, managing, and supporting enterprise-scale backup, recovery, and storage infrastructures. This role requires onsite presence in Riyadh, KSA, providing L2/L3 technical support and acting as an escalation point for complex infrastructure issues.
 
Key Responsibilities: 
<ul>
<li>Administer, manage, and optimize Dell EMC PowerProtect, Avamar, and Data Domain backup environments.</li>
<li>Implement and support cyber recovery solutions to safeguard business continuity and data protection.</li>
<li>Manage and support enterprise storage platforms including Dell EMC PowerMax and PowerScale (Isilon).</li>
<li>Ensure seamless integration of backup and recovery solutions with VMware and multi-platform (Windows, Linux, UNIX) environments.</li>
<li>Provide L2/L3 support and act as an escalation point for critical incidents.</li>
<li>Troubleshoot and resolve performance, capacity, and availability issues across backup and storage infrastructures.</li>
<li>Collaborate with architecture and operations teams to design scalable, resilient backup and storage strategies.</li>
<li>Conduct system upgrades, patching, and ensure compliance with enterprise security standards.</li>
<li>Document procedures, configurations, and troubleshooting guidelines for knowledge sharing.</li>
</ul>
Requirements: 
<ul>
<li>6+ years of experience specializing in Dell EMC backup solutions.</li>
<li>Expertise in PowerProtect, Avamar, Data Domain administration.</li>
<li>Strong knowledge of cyber recovery strategies and enterprise data protection.</li>
<li>Hands-on experience with Dell EMC PowerMax and PowerScale storage systems.</li>
<li>Proficiency with VMware environments and multi-platform backup integrations.</li>
<li>Demonstrated ability to handle L2/L3 support in large-scale enterprise setups.</li>
<li>Strong analytical and troubleshooting skills for complex infrastructure challenges.</li>
<li>Excellent communication and documentation skills.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Dell EMC certifications (e.g., DECS-SA, Dell EMC Data Protection Specialist).</li>
<li>Experience with cloud backup and hybrid recovery solutions.</li>
<li>Knowledge of automation/scripting (PowerShell, Bash, Python).</li>
<li>Familiarity with ITIL processes (Incident, Problem, Change Management).</li>
</ul>

Senior Backup & Storage Engineer

Key Responsibilities
 <ul>
<li>Toolchain Evaluation & Modernization</li>
<li>Evaluate legacy monitoring and alerting tools (e.g., BMC MainView, SolarWinds).</li>
<li>Recommend and integrate a unified observability stack using Splunk, Dynatrace, Grafana, and Elastic Stack.</li>
<li>Ensure end-to-end visibility across infrastructure, apps, and user experience.</li>
<li>AIOps Enablement</li>
<li>Deploy AIOps capabilities (event correlation, noise reduction, predictive analytics) using Dynatrace and Splunk.</li>
<li>Enable intelligent alerting and root cause analysis using ML-based models.</li>
<li>Integrate ServiceNow ITOM for automated incident creation and enrichment.</li>
<li>Automation & Self-Healing</li>
<li>Develop automation playbooks and runbooks (Python, PowerShell, Ansible) for common incident types.</li>
<li>Enable auto-remediation pipelines linked to AIOps events.</li>
<li>Support auto-scaling, service restarts, and config drift corrections.</li>
<li>Observability Architecture & Implementation</li>
<li>Deploy logs, metrics, traces using Elastic Stack and Dynatrace.</li>
<li>Define and implement Service Level Objectives (SLOs), error budgets, MTTR/MTTD benchmarks.</li>
<li>Build dashboards in Grafana, Dynatrace, and ServiceNow Performance Analytics.</li>
<li>Operational Process Reengineering</li>
<li>Redesign and automate event, incident, change, and problem management processes.</li>
<li>Align monitoring workflows with ServiceNow CMDB and CI health status.</li>
</ul>
Shift operations from reactive to proactive, leveraging predictive insights
 
Requirements: 
Qualifications
 <ul>
<li>Education:</li>
<li>Bachelor's in Information Technology, Engineering, or Computer Science</li>
<li>Master’s degree (optional but preferred)</li>
<li>Experience:</li>
<li>8–12 years in IT operations, observability, or monitoring architecture</li>
<li>3–5 years hands-on in AIOps and automation</li>
<li>Strong background in Dynatrace, Splunk, SolarWinds, ServiceNow, Elastic, BMC tools</li>
<li>Core Competencies:</li>
<li>Observability architecture and integration</li>
<li>AIOps platforms and automation frameworks</li>
<li>ITOM/ITSM best practices (especially ServiceNow ITOM modules)</li>
<li>Scripting and tooling orchestration</li>
<li>Metrics design: MTTR, Uptime, Alert Fatigue Index</li>
<li>Certifications (Preferred):</li>
<li>ITIL 4 Managing Professional</li>
<li>Dynatrace Associate/Professional</li>
<li>Splunk Core Certified Admin</li>
<li>DevOps / SRE Foundation</li>
</ul>

Technology Operations & AIOps Consultant

Join DeepSource Technologies and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DeepSource Technologies

ABOUT_COMPANY

Senior Project Manager - German Speaker

Storage Engineer

Storage Engineer

Senior Engineer - PowerScale & Data Domain

Senior Backup & Storage Engineer

Senior Backup & Storage Engineer

Technology Operations & AIOps Consultant