Qureos Mentor

DeepSource Technologies

<div><ul><li>Design, implement, and manage complex Splunk environments to ensure high availability and performance.</li>
<li>Develop and deploy Splunk applications, dashboards, and reports for monitoring and analysis.</li>
<li>Perform data ingestion from various sources and ensure data accuracy and integrity.</li>
<li>Troubleshoot and resolve technical issues related to Splunk instances and forwarders.</li>
<li>Optimize Splunk searches, queries, and performance using best practices.</li>
<li>Work closely with security, operations, and development teams to integrate Splunk into existing workflows.</li>
<li>Conduct training and provide support to team members and end-users on Splunk capabilities.</li>
<li>Stay updated with the latest Splunk features, best practices, and industry trends.</li> 
</ul> 
 
Requirements 
<ul>
<li>Proven experience as a Senior Splunk Engineer with 5+ years of hands-on experience in deploying and managing Splunk environments.</li>
<li>Strong knowledge of Splunk architecture, administration, and data ingestion methodologies.</li>
<li>Experience in creating Splunk dashboards, reports, and alerts.</li>
<li>Familiarity with scripting languages (e.g., Python, PowerShell) for automation and customization.</li>
<li>Excellent troubleshooting skills and ability to work under pressure.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Experience working in a collaborative team environment.</li>
<li>Certification as a Splunk Certified Admin or Splunk Certified Architect is a plus.</li> 
</ul> 
 
Benefits 
o Medical insurance including family.
o Flight tickets including family.</div>

Senior SIEM (Splunk) Engineer - Saudi National - Jeddah,KSA

<div>Role Overview
We are seeking a highly experienced Senior Infrastructure &amp; Cloud Platform Engineer with strong expertise in Virtualization, Networking, OpenShift, IBM Cloud PAK, Storage, and Backup solutions.
The ideal candidate will lead the design, deployment, optimization, and support of enterprise-grade hybrid cloud and containerized environments while ensuring high availability, security, and scalability.
Key Responsibilities<ul><li>
Design, implement, and manage enterprise virtualization platforms (VMware / Hyper-V / KVM).
</li><li>Architect and administer Red Hat OpenShift clusters in on-prem and hybrid environments.
</li><li>Deploy and support IBM Cloud PAK solutions across infrastructure platforms.
</li><li>Configure and manage enterprise networking components (L2/L3, VLANs, routing, firewall integrations).
</li><li>Design and maintain enterprise storage solutions (SAN/NAS, block/file storage).
</li><li>Implement and manage backup &amp; disaster recovery solutions.
</li><li>Perform infrastructure capacity planning and performance optimization.
</li><li>Ensure high availability, security hardening, and compliance adherence.
</li><li>Lead troubleshooting and root cause analysis for complex infrastructure incidents.
</li><li>Collaborate with application teams, security teams, and vendors for integrated solutions.
</li><li>Provide technical leadership and mentorship to junior engineers.</li></ul> 

Requirements 
 
Virtualization<ul><li>
VMware vSphere / ESXi / vCenter
</li><li>Hyper-V or KVM (preferred)
</li></ul>Containerization &amp; Cloud<ul><li>
Red Hat OpenShift (cluster deployment, operators, troubleshooting)
</li><li>Kubernetes fundamentals
</li><li>IBM Cloud PAK architecture &amp; deployment
</li></ul>Networking<ul><li>
Advanced understanding of TCP/IP, VLANs, routing, firewall policies
</li><li>Load balancing concepts
</li><li>Data center network architecture
</li></ul>Storage<ul><li>
SAN/NAS architecture
</li><li>Storage provisioning &amp; performance tuning
</li><li>Replication technologies
</li></ul>Backup &amp; DR<ul><li>
Enterprise backup solutions (e.g., Veeam, Commvault, IBM Spectrum Protect)
</li><li>DR planning &amp; testing
</li></ul>Qualifications<ul><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, or related field.
</li><li>8+ years of experience in enterprise infrastructure environments.
</li><li>Strong troubleshooting and problem-solving skills.
</li><li>Experience in hybrid cloud or multi-cloud environments is a plus.
</li><li>Relevant certifications preferred (VMware VCP, Red Hat, IBM, etc.).</li></ul></div>

Infrastructure & Cloud Platform Lead Engineer - Riyadh, KSA

<div>Role Overview 
We are looking for a motivated L1 Support Engineer to provide first-line technical support and ensure smooth day-to-day IT operations. This role is ideal for candidates at an early career stage seeking hands-on experience in enterprise environments.
Key Responsibilities<ul><li>Provide first-level support for Linux and Windows systems</li><li>Monitor systems and applications to ensure availability and performance</li><li>Perform basic network checks and troubleshooting</li><li>Handle incidents and requests via ticketing tools</li><li>Support on-site operational activities as required</li><li>Escalate complex issues to higher support tiers</li><li>Communicate effectively with clients and internal teams</li></ul> 
Requirements<ul><li> 
Basic Linux / Windows administration knowledge</li><li>Understanding of system &amp; application monitoring</li><li>Basic networking fundamentals</li><li>Experience with ticketing / ITSM tools is preferred</li><li>Strong English fluency</li><li>Good communication and interpersonal skills</li><li>Saudi National</li></ul></div>

L1 Support Engineer - Saudi National - Riyadh, KSA

<div>Role Overview 
We are seeking an experienced L2 Support Engineer to provide advanced technical support, incident resolution, and operational stability across Linux, Windows, and network environments.
Key Responsibilities<ul><li>Provide second-level support for Linux and Windows platforms</li><li>Perform advanced system and application monitoring &amp; analysis</li><li>Troubleshoot OS, application, and connectivity issues</li><li>Manage incidents through ticketing tools and ensure SLA adherence</li><li>Support on-site technical interventions when required</li><li>Collaborate with higher support tiers and vendors</li><li>Communicate directly with clients for issue handling and updates</li><li>Contribute to operational improvements and preventive actions</li></ul> 
Requirements<ul><li> 
Strong Linux / Windows administration experience</li><li>Solid understanding of monitoring and performance analysis</li><li>Good networking troubleshooting capabilities</li><li>Experience with ticketing / ITSM tools</li><li>Strong English fluency</li><li>Strong communication &amp; client-facing skills</li><li>Saudi National</li></ul></div>

L2 Support Engineer (Saudi National) - Riyadh,KSA

<div>JOB PURPOSE:
The Senior SOAR Engineer specializes in leveraging Cortex XSOAR to automate and orchestrate security operations across the organization. This role involves designing, implementing, and optimizing automated workflows, incident response strategies, and playbooks to enhance the efficiency of security operations.
ROLE AND RESPONSIBILITIES<ul>
<li>Design and implement automation workflows using Cortex XSOAR to enhance incident response efficiency and reduce mean time to resolution (MTTR).</li>
<li>Develop and optimize playbooks addressing various security incidents and alerts, ensuring comprehensive coverage of the threat landscape.</li>
<li>Integrate Cortex XSOAR with existing security tools, ensuring smooth data flow and enhancing overall security posture.</li>
<li>Collaborate with SOC teams and other stakeholders to gather requirements and translate them into effective automation solutions.</li>
<li>Monitor and maintain the health of the Cortex XSOAR environment, troubleshooting issues and ensuring high availability.</li>
<li>Provide training and mentorship to junior staff and SOC analysts on SOAR best practices and usage of Cortex XSOAR.</li>
<li>Document workflows, processes, and playbook configurations as part of operational and compliance requirements.</li>
<li>Stay updated with the latest trends in security automation and SOAR technologies to continuously improve and adapt security operations.</li>
<li>Participate in incident response activities, contributing to investigations and post-incident reviews to improve future automation efforts.</li>
<li>Lead projects focused on adding new capabilities to the SOAR platform based on emerging threats and organizational needs.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.</li><li>
5+ years of experience in security operations, incident response, or security engineering, with significant experience in SOAR solutions.</li><li>
Proficient understanding of Cortex XSOAR platform, including playbook development and integration with security tools.</li><li>
Experience in scripting and automation (e.g., Python, JavaScript) for workflow improvements.</li><li>
Strong analytical and problem-solving skills, with proven ability to work in fast-paced environments.</li><li>
Excellent communication skills, capable of collaborating with diverse teams and stakeholders.</li></ul> 

Benefits 
<ul><li>
Private Health Insurance ( Family )</li><li>
Social Insurance</li></ul></div>

Threat Intelligence & SOAR Specialist - Riyadh,KSA

<div>Job Summary:
DeepSource Technologies is looking for a proactive and motivated Support Engineer L1 - Saudi Nation - to join our dynamic team. This position is exclusively open to Saudi nationals. The successful candidate will provide first-line support to our clients, ensuring issues are resolved quickly and efficiently while delivering an exceptional customer experience.
Key Responsibilities:<ul><li>
Respond to customer inquiries via phone, email, and ticketing systems, providing accurate and timely solutions.</li><li>
Diagnose and troubleshoot hardware and software issues.</li><li>
Assist in the setup, configuration, and installation of software applications and systems.</li><li>
Document and track all support requests in the ticketing system.</li><li>
Escalate complex issues to higher-level support teams when necessary.</li><li>
Provide clear and concise communication to customers regarding the status of their requests.</li><li>
Contribute to the development of knowledge base articles and documentation for common issues and solutions.</li><li>
Participate in training sessions to enhance technical skills and knowledge about company products and services.</li></ul> 

Requirements 
<ul>
<li>Education:</li>
<li><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
</ul></li><li>Experience:</li>
<li><ul><li>1-2 years of technical support experience, preferably in an IT helpdesk or support role.</li>
</ul></li><li>Technical Skills:</li>
<li><ul><li>Basic knowledge of operating systems (Windows, Linux) and common software applications.</li>
<li>Familiarity with network concepts and troubleshooting.</li>
<li>Experience with ticketing systems (e.g., Jira, ServiceNow) is a plus.</li>
</ul></li><li>Soft Skills:</li>
<li><ul><li>Strong problem-solving and analytical skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work under pressure and manage multiple priorities.</li>
</ul></li><li>Languages:</li>
<li><ul><li>Fluency in Arabic and English is required.</li></ul></li></ul></div>

Support Engineer L1 - Saudi National - Jeddah,KSA

Endpoint, SIEM (Splunk), Log Management & XDR Specialist - Riyadh,KSA

Join DeepSource Technologies and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.