Qureos Mentor

Delaware North

<p></p><div><div><h2 class="jobSectionHeader"><b>The opportunity</b></h2><div>
Delaware North Boston Holdings is hiring a full-time Senior Manager, Data Strategy and Integrations to join our team at TD Garden in Boston, Massachusetts. As a Senior Manager, Data Strategy and Integrations, you will be responsible for serving as the bridge between data, technology, and business strategy, ensuring that every fan, partner, and client interaction is data-driven, measurable, and personalized. If you are a strategic thinker with a passion for driving efficiency and innovation, apply today!</div></div><div><h2 class="jobSectionHeader"><b>
Pay</b></h2><p>
Minimum &ndash; Anticipated Maximum Base Salary: $78,400 - $105,800 / year</p></div><div><p>
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.</p></div><p></p><div><h2 class="jobSectionHeader"><b>
What we offer</b></h2><div>
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:</div><ul><li>
Medical, dental, and vision insurance</li><li>
401(k) with up to 4% company match</li><li>
Annual performance bonus based on level, as well as individual, company, and location performance</li><li>
Paid vacation days and holidays</li><li>
Paid parental bonding leave</li><li>
Tuition and/or professional certification reimbursement</li><li>
Generous friends-and-family discounts at many of our hotels and resorts</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
What will you do?</b></h2><ul><li>
Define and lead the enterprise customer data strategy, including roadmap, architecture, governance, and scalability aligned with organizational goals</li><li>
Architect and maintain a unified customer &ldquo;Golden Record&rdquo; across CRM, ticketing, marketing, and data systems, ensuring accuracy and integration</li><li>
Oversee data engineering, analytics, and CRM teams to build pipelines, manage infrastructure, and deliver reliable, secure, and scalable data solutions</li><li>
Drive data governance, privacy compliance, and quality assurance while embedding data-driven workflows across business units to optimize fan engagement and revenue</li><li>
Introduce advanced analytics, predictive modeling, and AI/ML initiatives to enhance personalization, retention, and lifetime value</li><li>
Develop executive dashboards and reporting frameworks, champion a data-first culture, and lead change management to ensure adoption and continuous improvement</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
More about you</b></h2><ul><li>
Bachelor&rsquo;s degree in information systems, business administration, computer science, computer engineering, information technology, management information systems, or related analytical field</li><li>
Minimum of 6 years of progressive experience in data engineering, CRM management, data governance, or analytics, ideally within the sports, entertainment, or live events industry</li><li>
Experience integrating Salesforce Sales Cloud and Service Cloud with ticketing such as Ticketmaster Archtics, KORE, and marketing automation platforms preferred, with a strong preference for specific experience in the Salesforce ecosystem</li><li>
Expertise in modern cloud data ecosystems, data warehouse platforms, ETL/ELT pipelines, APIs/integrations, and data architecture</li><li>
Strong background in CRM, marketing automation, data modeling, master data management, identity resolution, and building unified customer views</li><li>
Experience applying advanced analytics or data science/AI/ML to business problems</li><li>
Proficiency with business intelligence and visualization tools including Tableau, Power BI, SQL, Excel, plus coding skills</li></ul></div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2></div><div><div>
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England&rsquo;s largest sports and entertainment arena, TD Garden is the home of the storied NHL&rsquo;s Boston Bruins and NBA&rsquo;s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.</div></div><div><p>
Our business is all about people, and that includes you. At Delaware North, you&rsquo;re not just part of a team &mdash; you&rsquo;re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.</p><p>
Who says you can&rsquo;t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you&rsquo;re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we&rsquo;re invested in helping you achieve your career goals.</p>
<p>Together, we&rsquo;re shaping the future of hospitality &mdash; come grow with us!</p></div><div><p>
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.<br>
</p></div><br>
$78,400 - $105,800 / year</div>

Senior Manager, Data Strategy and Integrations, TD Garden

<p></p><div><div><h2 class="jobSectionHeader"><b>The opportunity</b></h2><div>
Delaware North Sportservice is hiring a part-time Concessions Supervisor to join our team at KeyBank Center in Buffalo, New York. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.</div><div></div><div><br>
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.</div></div><div><h2 class="jobSectionHeader"><b>
Pay</b></h2>
$20.00 - $20.00 / hour<p>
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.</p></div><p></p><div><h2 class="jobSectionHeader"><b>
What we offer</b></h2><div>
We care about our team member&rsquo;s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:</div><ul><li>
Weekly pay</li><li>
Training and development opportunities</li><li>
Employee discounts</li><li>
Flexible work schedules</li></ul><div>
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.</div></div><p></p><div><h2 class="jobSectionHeader"><b>
What will you do?</b></h2><ul><li>
Assign duties to scheduled team members and assist with training</li><li>
Investigate and resolve complaints regarding food quality, service, or accommodations</li><li>
Manage labor and profit loss</li><li>
Ensure proper cash handling and tip record-keeping for the shift</li><li>
Assist guests, stock shelves, count inventory, and perform cashier duties when necessary</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
More about you</b></h2><ul><li>
Experience working in a restaurant required</li><li>
Minimum of 2 years' of supervisory experience preferred</li><li>
Must be able to implement rules and direct employees</li><li>
Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment</li><li>
No college degree required</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
Physical requirements</b></h2><ul><li>
Constant standing, walking, bending, reaching, and repetitive motions</li><li>
Ability to lift stock up to 50 pounds occasionally</li><li>
May be required to work outdoors or in variable temperatures depending on the season</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
Shift details</b></h2><p>
Events</p></div><div><h2 class="jobSectionHeader"><b><br>
Who we are</b></h2></div><div><div>
Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.</div></div><div><p>
Our business is all about people, and that includes you. At Delaware North, you&rsquo;re not just part of a team &mdash; you&rsquo;re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.</p><p>
Who says you can&rsquo;t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you&rsquo;re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we&rsquo;re invested in helping you achieve your career goals.</p>
<p>Together, we&rsquo;re shaping the future of hospitality &mdash; come grow with us!</p></div><div><p>
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.<br>
</p></div><br>
$20.00 - $20.00 / hour</div>

Concessions Supervisor, KeyBank Center

<p></p><div><div><h2 class="jobSectionHeader"><b>The opportunity</b></h2><div>
Delaware North Sportservice is hiring part-time Concessions Stand Leaders to join our team at KeyBank Center in Buffalo, New York. As a Concessions Stand Lead, you will be responsible for supervising the operations of your assigned concessions stand and managing team members.</div><div></div><div><br>
If you are looking for a fast-paced role offering opportunity, and potential to learn where your efforts are rewarded, apply now.</div></div><div><h2 class="jobSectionHeader"><b>
Pay</b></h2>
$17.00 - $17.00 / hour<p>
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.</p></div><p></p><div><h2 class="jobSectionHeader"><b>
What we offer</b></h2><div>
We care about our team member&rsquo;s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:</div><ul><li>
Weekly pay</li><li>
Training and development opportunities</li><li>
Employee discounts</li><li>
Flexible work schedules</li></ul><div>
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.</div></div><p></p><div><h2 class="jobSectionHeader"><b>
What will you do?</b></h2><ul><li>
Inspect all stands and portable carts, ensuring areas remain clean, functional, and safe
</li><li>Evaluate and document the performance of team members</li><li>
Verify inventories before and after each event</li><li>
Ensure food is prepared correctly in a timely manner</li><li>
Assist with serving guests as business levels demand and resolve any issues that arise</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
More about you</b></h2><ul><li>
Minimum of 1 year of experience in a food service position required</li><li>
Cash handling experience required</li><li>
Experience as a stand manager or attendant preferred</li><li>
Supervisory experience preferred</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
Physical requirements</b></h2><ul><li>
Constant standing, walking, bending, reaching, and repetitive motions</li><li>
Ability to lift stock up to 50 pounds occasionally</li><li>
May be required to work in narrow spaces or variable temperatures depending on the season</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
Shift details</b></h2><p>
Events</p></div><div><h2 class="jobSectionHeader"><b><br>
Who we are</b></h2></div><div><div>
Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.</div></div><div><p>
Our business is all about people, and that includes you. At Delaware North, you&rsquo;re not just part of a team &mdash; you&rsquo;re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.</p><p>
Who says you can&rsquo;t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you&rsquo;re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we&rsquo;re invested in helping you achieve your career goals.</p>
<p>Together, we&rsquo;re shaping the future of hospitality &mdash; come grow with us!</p></div><div><p>
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.<br>
</p></div><br>
$17.00 - $17.00 / hour</div>

Concessions Stand Leader, KeyBank Center

Join Delaware North and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Delaware North

ABOUT_COMPANY

Senior Manager, Data Strategy and Integrations, TD Garden

Concessions Supervisor, KeyBank Center

Concessions Stand Leader, KeyBank Center