Qureos Mentor

Delaware Technical Community College

<div><div><h2 class="jobSectionHeader"><b>Position Details</b></h2>
<div><div><div>Position Information
</div><p></p><div><div><div><div><b>Position Title</b></div> <div>Information Technology Technician I</div>
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<div><div><b>Position Number</b></div> <div>TBD</div>
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<div><div><b>Position Type</b></div> <div>Temporary Part-Time</div>
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<div><div><b>Hiring Location</b></div> <div>Terry Campus-Dover, DE</div>
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<div><div><b>Contact Phone Number</b></div> <div>302-857-1290</div>
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<div><div><b>Contact Email Address</b></div> <div>terry-jobs@dtcc.edu</div>
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<div><div><b>Work Location</b></div> <div>Terry Campus-Dover, DE</div>
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<div><div><b>Position Specific Details</b></div>
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<div></div><div><div><b>Salary</b></div> <div>$15.76 per hour</div>
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</div></div></div><div><div>Classification Information
</div><p></p><div><div><div><div><b>Classification Title</b></div> <div>Information Technology Technician I</div>
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<div><div><b>Job Code</b></div> <div>5096 (FT), 5596 (PT)</div>
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<div><div><b>FLSA</b></div> <div>Non-Exempt</div>
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<div><div><b>Position Pay Grade </b></div><div>B/C 07</div>
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<div><div><b>Position Type</b></div> <div>Part-Time</div>
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<div><div><b>Summary Statement</b></div>
<p>An incumbent is responsible for assisting higher level technicians with the basic installation, maintenance, and troubleshooting of computers and computer software.</p><br>
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<div><div><b>Nature and Scope</b></div>
<p>An incumbent in this class typically reports to an administrator or technical supervisor in the Division of Information and Instructional Technology. Duties include assisting higher level technicians with: installing and maintaining computers and computer peripherals, installing related software, installing computer communications wiring, and providing technical support for users.</p><br>
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<div><div><b>Principal Accountabilities</b></div>
<div><p>An incumbent may perform any combination of the below listed accountabilities:</p>
<p>
1. Assists with the installation and configuration of on-site computers, upgrades, and peripherals, e.g. printers, hard drives, CD-ROMs, PC boards, etc. Assists with installing various computer software packages.</p>
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2. Troubleshoots routine computer hardware and software problems. Communicates with users to determine the exact nature of the issue. Makes repairs when possible and refers unresolved problems to supervisor.</p>
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3. Assists with installing wiring for campus communications networks according to industry standard techniques.</p>
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4. Assists in providing technical assistance to faculty, staff and students as needed.</p>
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5. Maintains work order records and other necessary documentation to provide historical reference of recurring problems.</p>
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6. Maintains computer equipment inventory, uses databases to track software acquisition and license information, and provides backup purchasing support as assigned.</p>
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7. Performs other related duties as required.</p></div><br>
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<div><div><b>Knowledge Skills and Abilities</b></div>
<p>Knowledge of computer hardware and software.<br>
Knowledge of the policies and procedures relating to College information systems.<br>
Skill in installing hardware and software.<br>
Skill in troubleshooting hardware and software problems.<br>
Ability to determine feasibility and application of new technological developments to existing operations.<br>
Ability to read and comprehend technical manuals, schematics, and diagrams.<br>
Ability to communicate effectively both orally and in writing.</p><br>
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<div><div><b>Minimum Qualifications</b></div>
<p>High school diploma or GED.</p>
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</div></div></div></div></div><div><h2 class="jobSectionHeader"><b>Posting Details</b></h2>
<div><div><div>Posting Details
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>REG5010PO</div>
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<div><div><b>Number of Vacancies</b></div> <div>1</div>
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<div><div><b>Desired Start Date</b></div> <div>05/08/2026</div>
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<div><div><b>Position End Date (if temporary)</b></div>
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<div></div><div><div><b>Open Date</b></div> <div>05/08/2026</div>
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<div><div><b>Close Date</b></div>
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<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div>
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<div><div><b>Special Applicant Instructions</b></div>
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</div></div></div></div></div><div></div><h2 class="jobSectionHeader"><b>Supplemental Questions</b></h2>
<div><p>Required fields are indicated with an asterisk (*).</p>
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</p></div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
<div><b>Required Documents</b>
<div><ul><li>Resume</li></ul>
<ul><li>Unofficial Transcripts
</li></ul></div><b>Optional Documents</b>
<div><ul><li>Cover Letter/Letter of Application
</li></ul><ul><li>Teaching Philosophy
</li></ul><ul><li>Writing Sample
</li></ul><ul><li>Curriculum Vitae</li></ul>
<ul><li>Other Document
</li></ul><ul><li>Multi Media
</li></ul><ul><li>First Letter of Reference</li></ul></div></div></div>

Information Technology Technician I

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Delaware Technical Community College

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Information Technology Technician I