Urwah Admin

Deliveroo

<div>
 
 Why Deliveroo
 
 
 
 Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
 
 
 We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
 
 
 
 Workplace &amp; Benefits
 
 
 
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
 
 
 
 Diversity
 
 
 
 At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
 
 
 We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
</div>

Account Manager Restaurants

<div>
 
 Role Overview
 
 
 
 <ul>
 <li>
 As an Account Executive on the Key Accounts Team, you will play a key supporting role in managing and growing some of our most strategic restaurant partners. You&rsquo;ll work closely with the Senior Account Manager to ensure smooth day-to-day operations, effective campaign execution, and insightful reporting that drives business decisions.
 </li>
 <li>
 This role is ideal for someone with 1&ndash;2 years of experience in account management, operations, or data-driven roles, who&rsquo;s passionate about relationship management, operational excellence, and commercial performance.
 
 
 </li>
 </ul>
 
 Scope &amp; Responsibilities
 
 
 
 
 Account Support &amp; Operations
 
 
 
 <ul>
 <li>
 Support the Senior Account Manager in managing day-to-day partner relationships.
 </li>
 <li>
 Liaise with restaurant site managers and operations teams to resolve operational or performance issues.
 </li>
 <li>
 Ensure timely follow-up on partner queries, campaigns, and reporting needs.
 
 
 </li>
 </ul>
 
 Reporting &amp; Analysis
 
 
 
 <ul>
 <li>
 Assist in preparing weekly, monthly, and quarterly internal reports, working closely with commercial and data teams.
 </li>
 <li>
 Track performance metrics, identify trends, and support data-driven recommendations for growth.
 </li>
 <li>
 Maintain up-to-date dashboards and trackers to monitor account health and campaign performance.
 
 
 </li>
 </ul>
 
 Marketing &amp; Campaign Execution
 
 
 
 <ul>
 <li>
 Support planning and execution of partner marketing campaigns and activations.
 </li>
 <li>
 Coordinate with internal marketing and design teams for campaign assets and reporting post-launch.
 
 
 </li>
 </ul>
 
 Projects &amp; Cross-functional Collaboration
 
 
 
 <ul>
 <li>
 Contribute to team projects, sprints, and central initiatives aimed at improving account performance.
 </li>
 <li>
 Collaborate with internal teams such as Operations, Marketing, Finance, and Data to ensure alignment.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 1&ndash;2 years&rsquo; experience in account management, operations, or a similar role (F&amp;B, e-commerce, or tech experience preferred).
 </li>
 <li>
 Data-driven mindset with the ability to interpret and present insights from performance data.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Proactive, organized, and comfortable multitasking in a fast-paced environment.
 </li>
 <li>
 Intermediate proficiency in Excel/Google Sheets and experience with dashboards or BI tools is a plus.
 
 
 </li>
 </ul>
 
 Why Deliveroo
 
 
 
 Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
 
 
 We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
 
 
 
 Workplace &amp; Benefits
 
 
 
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
 
 
 
 Diversity
 
 
 
 At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
 
 
 We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
</div>

Account Executive on the Key Accounts Team

<div>Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

<div>The Account Manager plays a pivotal role in driving Deliveroo&rsquo;s restaurant partnerships to the next level of performance and profitability. This role goes beyond day-to-day management; it requires ownership of a portfolio&rsquo;s commercial success, strategic growth planning, and execution of data-driven initiatives that enhance partner performance and customer experience.
As an experienced professional, the L3 Account Manager acts as a trusted advisor to partners, a strategic collaborator across internal teams, and a proactive problem-solver capable of making independent, high-impact decisions.<h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
Strategic Account Ownership</h3><ul><li>
Independently manage a diverse portfolio of high-value restaurant partners, ensuring strong growth and sustainable performance.</li><li>
Develop and execute tailored business strategies based on data insights to maximize partner sales, retention, and satisfaction.</li><li>
Identify opportunities for category expansion, new business initiatives, and portfolio optimization.</li><li>
Lead quarterly business reviews (QBRs) and performance deep-dives with partners, providing actionable insights and strategic recommendations.</li></ul><h3 class="jobSectionHeader">
Commercial Growth &amp; Analysis</h3><ul><li>
Own commercial outcomes for your portfolio, including revenue targets, promotional ROI, and profitability metrics.</li><li>
Use data analysis tools (Excel, Looke) to identify trends, optimize pricing, and assess campaign performance.</li><li>
Lead negotiation and execution of partner-funded or co-marketing campaigns to drive incremental order volume.</li></ul><h2 class="jobSectionHeader">
Requirements</h2><ul><li>
Proven experience in account management, business development, or strategy, preferably within food delivery, F&amp;B, or e-commerce.</li><li>
Exceptional analytical and problem-solving skills; advanced proficiency in Excel
</li><li>Demonstrated ability to manage complex portfolios independently, meeting or exceeding revenue and retention targets.</li><li>
Strong commercial acumen with experience in contract negotiation and ROI-driven decision-making.</li><li>
Excellent written and verbal communication skills in Arabic and English
</li><li>Proactive, data-led, and results-oriented mindset with a passion for improving partner success.</li><li>
Team player who thrives in fast-paced, cross-functional environments.</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Account Manager

<div>
 The
 
 Account Manager
 
 plays a pivotal role in driving Deliveroo&rsquo;s restaurant partnerships to the next level of performance and profitability. This role goes beyond day-to-day management; it requires ownership of a portfolio&rsquo;s commercial success, strategic growth planning, and execution of data-driven initiatives that enhance partner performance and customer experience.
 
 
 As an experienced professional, the L3 Account Manager acts as a trusted advisor to partners, a strategic collaborator across internal teams, and a proactive problem-solver capable of making independent, high-impact decisions.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Account Ownership
 
 
 
 <ul>
 <li>
 Independently manage a diverse portfolio of high-value restaurant partners, ensuring strong growth and sustainable performance.
 </li>
 <li>
 Develop and execute tailored business strategies based on data insights to maximize partner sales, retention, and satisfaction.
 </li>
 <li>
 Identify opportunities for category expansion, new business initiatives, and portfolio optimization.
 </li>
 <li>
 Lead quarterly business reviews (QBRs) and performance deep-dives with partners, providing actionable insights and strategic recommendations.
 
 
 </li>
 </ul>
 
 Commercial Growth &amp; Analysis
 
 
 
 <ul>
 <li>
 Own commercial outcomes for your portfolio, including revenue targets, promotional ROI, and profitability metrics.
 </li>
 <li>
 Use data analysis tools (Excel, Looke) to identify trends, optimize pricing, and assess campaign performance.
 </li>
 <li>
 Lead negotiation and execution of partner-funded or co-marketing campaigns to drive incremental order volume.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in account management, business development, or strategy, preferably within food delivery, F&amp;B, or e-commerce.
 </li>
 <li>
 Exceptional analytical and problem-solving skills; advanced proficiency in Excel
 </li>
 <li>
 Demonstrated ability to manage complex portfolios independently, meeting or exceeding revenue and retention targets.
 </li>
 <li>
 Strong commercial acumen with experience in contract negotiation and ROI-driven decision-making.
 </li>
 <li>
 Excellent written and verbal communication skills in Arabic and English
 </li>
 <li>
 Proactive, data-led, and results-oriented mindset with a passion for improving partner success.
 </li>
 <li>
 Team player who thrives in fast-paced, cross-functional environments.
 
 
 </li>
 </ul>
 
 Workplace &amp; Benefits
 
 
 
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.
 
 
 
 Diversity
 
 
 
 We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don&rsquo;t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
</div>

Overview Sales Development Representative - Restaurants - Dubai, UAEWhy DeliverooOur mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. The Role This is a great opportunity to become an important member of a growing business in a competitive market. Your role will be to build relationships with retail partners in the region and bring them onto the Deliveroo platform. You will help new partners to launch and succeed, developing the 'best in class' value proposition for our customers within a new and exciting area of our business. You'll report to the SMB Team Lead- RestaurantsWe offer a hybrid working model. What you'll be doing <ul><li>Map, prospect, pitch and close new retail partners across your region. This means being a category level expert including knowing the up and coming partners and missions we are catering for to create a strong pipeline of leads and new business</li><li>Communicate (physical visits, emails, calls, and social media) with retail partners to demonstrate Deliveroo's technology and value proposition</li><li>Oversee the partner onboarding process to ensure it is as quick, efficient and seamless as possible</li><li>Ensure partner success within the first eight weeks from signing</li><li>Attend meetups / events</li></ul> KPIs <ul><li>Number of partners signed each month from target list</li><li>Performance of partners signed (first 3 months)</li></ul> Required Skills <ul><li>2-3 years of sales experience</li><li>Experience in the restaurants sector is a plus</li><li>Demonstrable sales track record with experience prospecting, pitching and closing deals</li><li>Experienced negotiator and able to structure win-win deals for partners and for Deliveroo</li><li>Commercially knowledgeable person who understands the economics of delivery - for retail partners and Deliveroo</li><li>Be able to maturely demonstrate product and industry knowledge to clients</li><li>Take ownership and work within demanding targets</li><li>Have an interest in all things food and retail</li><li>Be tenacious and motivated</li></ul> Benefits and Diversity <ul><li>25 days of Annual Holiday Leave</li><li>Comprehensive medical insurance</li><li>Annual home flight allowance</li><li>Free Deliveroo Plus - Free delivery and access to special offers</li><li>Maternity & Paternity benefits</li><li>End of year parties and regular social events</li><li>An extremely fun team to work with!</li></ul>At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startup's around.Please click to view our candidate privacy policy.

Sales Development Representative (Restaurants)

A leading food delivery service in the UAE is seeking a Head of Strategy & Initiatives. The role involves shaping the strategic vision, analyzing performance, and leading cross-functional projects. Candidates should have 10+ years in strategy consulting or a high-growth environment, possess strong problem-solving skills, and be fluent in English. This is an exciting opportunity in a fast-growing company.

MEA Head of Strategy & Initiatives

Join Deliveroo and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Deliveroo

ABOUT_COMPANY

Account Manager Restaurants

Account Executive on the Key Accounts Team

Account Manager Restaurants

Account Manager

Account Manager

Sales Development Representative (Restaurants)

MEA Head of Strategy & Initiatives