Urwah Admin

Deliveroo

<div>Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Job Overview:
We are looking for an experienced and motivated Sales Team Lead to join our dynamic team in the food delivery industry. The Sales Team Lead will be responsible for overseeing and guiding a team of sales representatives to meet and exceed sales targets. This role requires a strong leader with excellent sales skills, a deep understanding of the food delivery market, and the ability to drive team performance.
Main Responsibilities<ul><li>
Team Management and Development<ul><li>
Lead, mentor, and motivate a team of sales representatives to achieve individual and team sales goals.</li><li>
Conduct regular team meetings to provide updates, share best practices, and address any challenges.</li><li>
Develop and implement training programs to enhance the sales skills and product knowledge of the sales team.</li><li>
Provide ongoing coaching and support to team members to improve their performance and career development.</li></ul></li><li>
Sales Planning:<ul><li>
Collaborate with your line manager to develop and execute effective sales strategies and plans.</li><li>
Drive the strategy, creation, and execution of sales initiatives across your cities to enhance performance.</li><li>
Set clear sales targets and KPIs for the team, aligned with overall company objectives.</li></ul></li><li>
Pipeline Management:<ul><li>
Oversee the management of the sales pipeline to ensure a steady flow of opportunities and consistent performance, and that the team meets velocity targets</li><li>
Monitor team members' activities and provide guidance on managing their pipelines effectively.</li><li>
Support the team in closing deals and negotiating contracts with partners.</li></ul></li><li>
Performance Tracking and Reporting<ul><li>
Track and analyze team performance metrics to identify areas for improvement and success.</li><li>
Ensure that team members meet or exceed their sales and commercial targets and KPIs.</li><li>
Provide insights and recommendations based on data analysis to improve sales strategies and outcomes.</li></ul></li></ul>
Qualifications<ul><li>
BSc/BA in business or a related field is preferred.</li><li>
4-5 years of sales &amp; negotiation experience preferably within a high-growth company.</li><li>
Proven experience in a sales leadership role, preferably within the food delivery or hospitality industry.</li><li>
Demonstrated success in achieving and exceeding sales targets.</li><li>
F&amp;B industry experience in the UAE is a plus.</li><li>
Excellent communication, negotiation, and interpersonal skills.</li><li>
Proficiency in using CRM software and other sales tools.</li><li>
Strong analytical and strategic thinking abilities with excellent organizational and time management skills.</li><li>
Results-oriented with a strong drive to achieve and exceed goals.</li><li>
Ability to thrive in a fast-paced and dynamic environment.</li><li>
Strong problem-solving skills and the ability to handle multiple projects simultaneously.</li><li>
Passionate about the food delivery industry and staying current with market trends.</li></ul>
Benefits and Diversity<ul><li>
25 days of Annual Leave</li><li>
Comprehensive Medical Insurance</li><li>
Annual flight allowance</li><li>
Free Deliveroo Plus - Free delivery and access to special offers</li><li>
Enhanced Maternity &amp; Paternity benefits</li><li>
End-of-year parties and regular social events</li><li>
An extremely fun team to work with!</li></ul>
Workplace &amp; Diversity
At Deliveroo we know that people are the heart of the business and we prioritize their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up&rsquo;s around.</div>

Job Id: 9QOzmPUnucpS4zOmmlWnLtZGFsQoXgLnh05emcHDa6hdTMGEhBB6rWFsIWXUWtJQw0lv4YNyBffzHzkEDN4KKOfUe+nfFYHf3tx5XVVvQ2vtAeLFXSiO2ImO5dAEe1VNhpe/Pv0d35X+quPlmtlTPSpR8OxqmnX9yA==

Sales Team Lead

<div>Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We&rsquo;re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.
The role
The purpose of this role is to provide best-in-class rider non-order support, ensure proper lifecycle management by optimizing and running recurring tasks like rider vacation leave, assisting in rider behavior escalations &amp; queries, as well as providing non-order support through tickets &amp; in-person interactions in Kuwait. This candidate will be the most senior POC of Rider Performance &amp; Experience in the market and will also assist with regional requests.
What you&rsquo;ll be doing<ul><li>
Own the Rider Support strategy and initiatives for Kuwait, aiming to sustainably foster a well-performing and supported delivery fleet while maintaining the strongest rider proposition aligned with business needs.</li><li>
Manage and scale the Rider Support team, covering tasks such as direct rider off-order support &amp; rider training.</li><li>
Liaise with other areas regarding cross-initiatives to optimize rider support, maintain a strong rider proposition, and assist in business-wide initiatives such as public affairs and PR-related matters.</li><li>
Own the rider lifecycle and its related metrics from training onwards.</li><li>
Liaise with rider-hiring agencies to ensure proper fleet performance and measurement.</li><li>
Seek standardization regarding rider-related processes, such as KPI measurement.</li><li>
Serve as the point of contact for any Rider Support matters related to the Kuwait market.</li></ul>
Requirements<ul><li> 
6+ years of relevant professional experience</li><li>
Proficiency in English (must-have) and Arabic/ Urdu/ Hindi(good-to-have, but not essential).</li><li>
Proven project and people scaling and management skills.</li><li>
Strong written and verbal communication skills.</li><li>
Strong analytical and problem solving skills.</li><li>
Strong sense of ownership of projects, metrics and team. Commitment to goals, area and firm.</li><li>
Well proven track record of success in a fast-paced working environment. Strong handling of data through G Suite, Excel and/or Looker</li></ul>
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritize their welfare. We offer many competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around.</div>

Job Id: mYrIbpcJOHNvBNqbMOaklsvo9EnBYADnzLYP+fdsb5K0d3BP1I8XCxi561h3/r8w6Y9bKmIw504atglZucvr0H3GBfjQVPM8rGdF/r3A06LXJsEdWJWMjdqxYd6WY2ncji82qNNrNhmifyQFyWWwz/eCjAbag3vNJA==

Rider Support Manager - Kuwait

<div>Why Deliveroo 
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The Team
The UAE is one of our most mature markets within the Middle East region. Within Deliveroo, the functions include commercial, operations, and marketing, and teams in the UAE partner closely with global functions such as product, technology, and consumer to deliver results for our customers. The Supply team sits within Rider Operations and is responsible for the availability and reliability of our rider supply base for the UAE market. This includes rider pipeline management, rider onboarding, agency partnerships, and subsequent management.
The Role
Operating at scale in a hyper-competitive, hyper-growth environment is no mean feat. As such, you'll be faced with some of the most exciting problems across the food tech space. Reporting to the Supply Manager, UAE, you&rsquo;ll have a key role in ensuring the success of the logistics network in our UAE market. This centers around ensuring that we always have the right number of riders on the road that comply with local regulations &amp; Deliveroo standards, partnering with high-performing &amp; compliant fleet partners, and creating scalable processes to ensure best-in-class service excellence. You&rsquo;ll work closely with other members of the UAE rider operations teams, as well as wider teams within regional Operations, to ensure the best possible outcomes for our riders, restaurants, and customers.
Responsibilities:<ul><li>
Conduct the rider onboarding process and ensure the accurate verification of the rider documentation and profile creation</li><li>
Verify the authenticity and completeness of rider documentation regularly, including
identification and licenses through audits</li><li>
Manage a set of vendors in the UAE and conduct performance management, along with providing support and ensuring compliance</li><li>
Manage the rider database by regularly updating new rider records and statuses, and communicate to the relevant stakeholders</li><li>
Perform monthly right-to-work audits on rider documentation to achieve fleet compliance</li><li>
Provide insightful dashboards and reporting mechanisms on rider onboarding, churn, and supply management in the UAE</li><li>
Act as the first point of contact for rider queries and issues involving vendors and provide timely and effective support</li><li>
Coordinate with external teams on rider-related issues and provide regular updates, and address any issues promptly</li></ul>
Requirements:<ul><li>
University degree and minimum 2 years of work experience in a fast-paced environment in an operations role</li><li>
Proficiency in English and Urdu</li><li>
Good written and verbal communication skills</li><li>
Expert in Data Analysis tools like Google Sheets and Excel with proficiency in Business Intelligence tools, including Looker, Tableau, or Power BI</li><li>
Communicate ideas clearly and concisely, both verbally and in written format, with good public speaking and presentation skills</li><li>
Demonstrate business acumen in Last Mile Operations and aptitude to think and execute strategically</li><li>
Team player, including the ability to establish and maintain effective working relationships</li></ul>
Benefits and Diversity:<ul><li>
25 days Annual Leave</li><li>
Medical insurance</li><li>
Annual flight allowance</li><li>
Free Deliveroo Plus - free delivery and access to special offers</li><li>
Maternity &amp; Paternity benefits</li><li>
End-of-year parties and regular social events</li><li>
An extremely fun team to work with!</li></ul>
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many great benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups around.</div>

Job Id: 4xQEckr918BKQGoLPCQLEZwI0eozRM+GcAYctrQuPpLpYCb92u/rJRhHf2by6tFdBv4XNhLrUK5cF3dIwB5feU5sDckzJuu9IvRpBQenl0vCJxUNtmy21t1fQ9rPyQn4g3vvSkzUk2BBzkg9XagCq8wwZZ1a8qs35A==

Rider Operation Associate - Supply

<div>
 
 Why Deliveroo
 
 
 
 Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
 
 
 We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
 
 
 
 The Team
 
 
 
 The UAE is one of our most mature markets within the Middle East region. Within Deliveroo, the functions include commercial, operations, and marketing, and teams in the UAE partner closely with global functions such as product, technology, and consumer to deliver results for our customers. The Supply team sits within Rider Operations and is responsible for the availability and reliability of our rider supply base for the UAE market. This includes rider pipeline management, rider onboarding, agency partnerships, and subsequent management.
 
 
 
 The Role
 
 
 
 Operating at scale in a hyper-competitive, hyper-growth environment is no mean feat. As such, you'll be faced with some of the most exciting problems across the food tech space. Reporting to the Supply Manager, UAE, you&rsquo;ll have a key role in ensuring the success of the logistics network in our UAE market. This centers around ensuring that we always have the right number of riders on the road that comply with local regulations &amp; Deliveroo standards, partnering with high-performing &amp; compliant fleet partners, and creating scalable processes to ensure best-in-class service excellence. You&rsquo;ll work closely with other members of the UAE rider operations teams, as well as wider teams within regional Operations, to ensure the best possible outcomes for our riders, restaurants, and customers.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct the rider onboarding process and ensure the accurate verification of the rider documentation and profile creation
 </li>
 <li>
 Verify the authenticity and completeness of rider documentation regularly, including
 
 
 </li>
 </ul>
 identification and licenses through audits
 
 
 <ul>
 <li>
 Manage a set of vendors in the UAE and conduct performance management, along with providing support and ensuring compliance
 </li>
 <li>
 Manage the rider database by regularly updating new rider records and statuses, and communicate to the relevant stakeholders
 </li>
 <li>
 Perform monthly right-to-work audits on rider documentation to achieve fleet compliance
 </li>
 <li>
 Provide insightful dashboards and reporting mechanisms on rider onboarding, churn, and supply management in the UAE
 </li>
 <li>
 Act as the first point of contact for rider queries and issues involving vendors and provide timely and effective support
 </li>
 <li>
 Coordinate with external teams on rider-related issues and provide regular updates, and address any issues promptly
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 University degree and minimum 2 years of work experience in a fast-paced environment in an operations role
 </li>
 <li>
 Proficiency in English and Urdu
 </li>
 <li>
 Good written and verbal communication skills
 </li>
 <li>
 Expert in Data Analysis tools like Google Sheets and Excel with proficiency in Business Intelligence tools, including Looker, Tableau, or Power BI
 </li>
 <li>
 Communicate ideas clearly and concisely, both verbally and in written format, with good public speaking and presentation skills
 </li>
 <li>
 Demonstrate business acumen in Last Mile Operations and aptitude to think and execute strategically
 </li>
 <li>
 Team player, including the ability to establish and maintain effective working relationships
 
 
 </li>
 </ul>
 
 Benefits And Diversity
 
 
 
 <ul>
 <li>
 25 days Annual Leave
 </li>
 <li>
 Medical insurance
 </li>
 <li>
 Annual flight allowance
 </li>
 <li>
 Free Deliveroo Plus - free delivery and access to special offers
 </li>
 <li>
 Maternity &amp; Paternity benefits
 </li>
 <li>
 End-of-year parties and regular social events
 </li>
 <li>
 An extremely fun team to work with!
 
 
 </li>
 </ul>
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many great benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.
 
 
 We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups around.
</div>


Job Id: onrTx0ENLdXeq4OYOyufowTiNqbqn5xA0ulXy+AtotZ5AREc2ZrFnHVK/p3zNfhMVeec8g+fJ70TV3Cz9zGeO6FsjQgLvrArSOvyONezBLZtaG0QpduSFW7rq4Mr4GIigsbKSXYtf5wNcA87APgvygMGOmIKccM5Dgxb

<div>Overview:
We are seeking a dynamic and results-driven Account Manager for our Retail segment. The ideal candidate will be responsible for managing and growing relationships with retail partners, ensuring their success on the Deliveroo platform. This role requires excellent communication skills, a strategic mindset, and a passion for driving business growth. The candidate must focus on operational excellence while being commercially driven to grow the business.
Key Responsibilities:<ul><li>
Partner Management: Serve as the primary point of contact for retail partners, managing day-to-day interactions and ensuring their satisfaction with Deliveroo's services.</li><li>
Account Growth: Develop and implement strategies to increase sales and order volume for retail partners, identifying opportunities for upselling and cross-selling.</li><li>
Operational Excellence: Ensure efficient and effective operational processes for retail partners, addressing any logistical challenges and optimising operations.</li><li>
Performance Analysis: Monitor and analyse partner performance metrics, providing insights and recommendations for improvement.</li><li>
Onboarding: Oversee the onboarding process for new retail partners, ensuring a smooth integration into the Deliveroo platform.</li><li>
Promotional Activities: Collaborate with partners and internal marketing teams to plan and execute promotional campaigns.</li><li>
Issue Resolution: Address and resolve any issues or concerns raised by partners in a timely and effective manner.</li></ul>
Requirements:<ul><li>
Bachelor's degree in Business, Marketing, or a related field.</li><li>
3+ years of experience in account management, preferably in the retail or e-commerce industry.</li><li>
Strong analytical skills and the ability to interpret data to drive business decisions.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proven track record of achieving sales targets and driving business growth.</li><li>
Strong operational acumen with the ability to optimise processes and resolve logistical challenges.</li><li>
Commercially driven and results-oriented mindset.</li><li>
Ability to work independently and manage multiple tasks simultaneously.</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Job Id: +zW06rxollE/9O9A4t7Oz3qwpAzMFOJR9UoA/m5bDhk1d1qS20QD+jAuVLXqp1/ndud7yDclu3/nA2en8DhiyX5TC732/C5quF1n8rU2gWkJIsC3V5sF4ohl75j+bdKruRsQ362SoQjH6HDxvdjj/Bfwxd9VB/wjzw==

Retail Account Manager

<div>Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Purpose of the job
We are looking for a detail-oriented and highly organized ODG + Retail Associate to support Deliveroo&rsquo;s On-Demand Grocery (ODG) and Retail function. This role combines content management, operational support, and data accuracy, ensuring a structured product catalogue while optimizing in-store fulfilment efficiency.
The ideal candidate should have strong analytical skills, proficiency in Google Sheets, and the ability to manage product listings efficiently while ensuring data integrity. They will also play a key role in tracking picker performance, improving order fulfilment, and providing on-site operational support at store locations.
Key Responsibilities:
Content Management &amp; Product Data Quality
Build and maintain a clean, structured product database, ensuring accuracy in item names, descriptions, images, and categorization.<ul><li>
Ensure data integrity across different systems, working with internal teams to implement best practices in catalogue management.</li><li>
Audit pricing, promotions, and stock availability, flagging discrepancies to Account Managers.</li><li>
Assist in product onboarding and catalogue updates for new partners.</li><li>
Optimize searchability and categorization to enhance customer experience.</li></ul>
Operational &amp; Store Performance Support<ul><li>
Conduct regular store visits to assess picker efficiency, fulfilment accuracy, and store compliance with Deliveroo procedures.</li><li>
Track store B10 metrics (amended orders, missing items, cancellations, substitutions) and propose corrective actions.</li><li>
Train store pickers on Deliveroo&rsquo;s order fulfilment process, focusing on order prioritization, substitution handling, and picking accuracy.</li><li>
Ensure in-store hardware (tablets, POS systems) is functioning correctly and troubleshoot any issues with store staff.</li></ul>
Data Analysis &amp; System Management<ul><li>
Use Google Sheets, Excel, and internal tools to maintain an up-to-date database for pricing, availability, and content management.</li><li>
Generate reports on SKU performance, pricing trends, and fulfilment metrics to assist Account Managers.</li><li>
Work with Tech and Operations teams to improve data workflows and system efficiency.</li><li>
Identify patterns in operational issues and content inaccuracies, providing proactive solutions.</li></ul>
Cross-Team Collaboration<ul><li>
Work with Account Managers, Operations, and Marketing teams to execute campaigns, pricing updates, and content improvements.</li><li>
Coordinate with store staff to ensure smooth order fulfilment and troubleshoot catalogue or operational issues in real time.</li><li>
Provide real-time updates on pricing, stock issues, and content categorization.</li><li>
Requirements:</li><li>
Bachelor&rsquo;s degree in Business, Information Systems, Data Analytics, or a related field.</li><li>
Proficiency in Google Sheets (VLOOKUP, pivot tables, data validation, automation).</li><li>
Experience in managing databases, product catalogues, or content management systems (CMS).</li><li>
Strong analytical skills with attention to detail in both data management and operational performance.</li><li>
Knowledge of inventory management, pricing audits, and data hygiene best practices.</li><li>
Ability to manage multiple tasks efficiently in a fast-paced environment.</li><li>
Experience in e-commerce, grocery, or retail is a plus.</li><li>
Valid driver&rsquo;s license &amp; own car (fuel allowance provided) for store visits.</li></ul>
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Job Id: XPZb7KAsFovq2d57eEHtyLujhD1W9wTlYblLd67n82C1CYeDFv3U1hxzJRc3WFHCelK6gshjSdJCvcik3icLN1YiMu9dG+aoCvDIiu5w23Y+BmdT2mh7VBFmj2DXceJnezWz0SE+t2+22oO2+E63WpAcbvU24jT/dA==

ODG & Retail Associate

<div>
 The Groceries Intern will play a vital role in supporting the operational, commercial, and process-driven aspects of the Grocery vertical at Deliveroo. This role will provide hands-on experience in managing grocery and convenience partners, ensuring seamless integration onto the platform, and optimizing their performance. The intern will work closely with internal teams and external partners to enhance menu quality, streamline stock management, and activate promotional opportunities. This internship offers an excellent opportunity to develop skills in account management, data analysis, operational efficiency, and commercial growth strategies.
 
 
 
 Main Responsibilities Include
 
 
 
 
 New Partner Onboarding
 
 
 
 <ul>
 <li>
 Support in sourcing and optimizing high-quality data and images for grocery partners
 </li>
 <li>
 Assist in menu building for grocery partners
 </li>
 <li>
 Build and grow a database on partner SKUs and images
 
 
 </li>
 </ul>
 
 Existing Partner Operations
 
 
 
 <ul>
 <li>
 Monitor and actively manage grocery operational performance end-to-end
 </li>
 <li>
 Engage with partners to suggest areas for improvement
 </li>
 </ul>
 <ul>
 <li>
 Partner Support and Growth:
 </li>
 <ul>
 <li>
 Manage category organization for ODC menus to improve user experience and product discoverability
 </li>
 <li>
 Work with grocery partners to secure and activate promotions and offers, ensuring visibility on the platform.
 </li>
 <li>
 Support with daily updates to menus, and assist in stock management
 
 </li>
 </ul>
 </ul>
 This role is ideal for individuals eager to gain experience in e-commerce, operations, and commercial strategy and who have a strong interest in food and grocery delivery services.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong and confident communication skills
 </li>
 <li>
 Fluency in English required. Fluency in Arabic is a plus!
 </li>
 <li>
 Detail-oriented
 </li>
 <li>
 Strong analytical skills (basic use of Excel formulas is required)
 
 
 </li>
 </ul>
 
 Workplace &amp; Benefits
 
 
 
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.
 
 
 
 Diversity
 
 
 
 At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
 
 
 We are committed to diversity, equity, and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
</div>


Job Id: JvLNEetsaVYeJKN2qQSEgGBTR6DCv3rMWVoVzRITZ84a0/ujv0c6BUFvp+tOmWNaM67GPf9WwUoVzuJbA4Azb8qA1RUcXJiboPVUcWvSpScB7CF4WzvOmimEIP/v3qWk++5OG1RDjfu49VRJyX/7vxksA7hnAkhqjHeS

Groceries Intern

<div>The Groceries Intern will play a vital role in supporting the operational, commercial, and process-driven aspects of the Grocery vertical at Deliveroo. This role will provide hands-on experience in managing grocery and convenience partners, ensuring seamless integration onto the platform, and optimizing their performance. The intern will work closely with internal teams and external partners to enhance menu quality, streamline stock management, and activate promotional opportunities. This internship offers an excellent opportunity to develop skills in account management, data analysis, operational efficiency, and commercial growth strategies.
Main Responsibilities Include:
New Partner Onboarding<ul><li>
Support in sourcing and optimizing high-quality data and images for grocery partners</li><li>
Assist in menu building for grocery partners</li><li>
Build and grow a database on partner SKUs and images</li></ul>
Existing Partner Operations<ul><li>
Monitor and actively manage grocery operational performance end-to-end</li><li>
Engage with partners to suggest areas for improvement</li><li>
Partner Support and Growth:<ul><li>
Manage category organization for ODC menus to improve user experience and product discoverability</li><li>
Work with grocery partners to secure and activate promotions and offers, ensuring visibility on the platform.</li><li>
Support with daily updates to menus, and assist in stock management</li></ul></li></ul>
This role is ideal for individuals eager to gain experience in e-commerce, operations, and commercial strategy and who have a strong interest in food and grocery delivery services.
Requirements:<ul><li>
Strong and confident communication skills</li><li>
Fluency in English required. Fluency in Arabic is a plus!</li><li>
Detail-oriented</li><li>
Strong analytical skills (basic use of Excel formulas is required)</li></ul> 
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity, and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Job Id: quIy8uMBRkY3yepspdVy+f+j9v/MG+9lUPAOPGPrJXSKn6pqAD5FLezKiQEb4qjzFQ+rbaerw+gEDKybn/U1ihP8jB7u0cZMqgZyFltH8nYr9SP12dHGG8m7ZYG3lJJEsjCk+KUVHjU4q93doV+LL65eil8StBX31Q==

<div>The Role:
Deliveroo Editions are our solution to ensure that our customers have access to the best of the food scene no matter where they live. We operate these bespoke, delivery only, kitchens designed to host a locally curated selection of restaurants across the globe, and have big plans for more of the same. As the Operations Associate, you will be working with the Site Manager &amp; Assistant Manager and taking responsibility for the whole site when on shift. From maintaining the kitchens, to ensuring the smooth running of all the delivery operations working alongside our Restaurant Partners to improve their day to day business. As well as behind the scenes functions, we will also need you to be comfortable in a guest-facing context as we operate some dine-in areas within our Editions sites and being comfortable in a Front Of House environment, with a smile on your face and a willingness to help, is absolutely crucial.
Working with a wider team you will be tasked with improving kitchen efficiencies overall, from prep time and service time to Food Safety &amp; Hygiene standards, you will have a huge influence on maximizing the profitability of the restaurant brands through using your expert knowledge to suggest labor control and stock control, amongst other innovative suggestions.
You will be working alongside the Site Manager &amp; Assistant Manager, whilst working closely with up to 10 Head Chefs and their kitchen staff.<ul><li>
Managing the day-to-day running of a Deliveroo Editions site; meeting health &amp; safety standards, managing stock deliveries, site cleanliness etc</li><li>
Improving our restaurant partners kitchen operational efficiency</li><li>
Improving site efficiency and reducing site operational costs</li><li>
Liaising with our restaurant account management and rider operations teams to improve our overall site performance</li></ul>
You will be tasked with:
Ensuring the site is fully functional at all times, from maintenance issues, meeting health and safety standards, as well as food hygiene standards across every kitchen and managing stock deliveries. Support the head chefs to ensure maximal operational efficiency, through labor costs, stock control and service/prep time. Liaise with our restaurant account management and rider operations teams to improve overall performance of the site, for both customer and restaurant brands. Lead on training, development and progression in all areas on site for the benefit of the restaurant brands. Managing the logistics of the whole site, from prep, receiving orders, stock deliveries, ordering and staffing costs, P&amp;L. Managing conflict, operational and logistical challenges and dealing with multiple situations regarding service standards at any one time when on shift. A cool head when things don&rsquo;t go according to plan is essential. You are friendly, great at problem solving and organised, as you will be working alongside a team of chefs, delivery riders, and influencing others. You are full of energy as the role has demanding hours, and can handle lots of data while multitasking.
Requirements:<ul><li>
Minimum of 1 year experience in a fast paced hospitality environment, whether this be contract catering, operations, events or restaurants.</li><li>
Deliveroo is a weekend and late night company in the hospitality industry, it is essential for you to work shift work, including week nights and weekends. Typically 2 out of 3 weekend nights you will be required on shift and Friday &amp; Saturday evenings are our busiest time of the week.</li><li>
Physically demanding, you must ensure all deliveries are ready for pick-up by our riders, coordinate with multiple kitchens, audit Restaurant Partner kitchens weekly, it's non-stop.</li><li>
Comfortable in a guest-facing context, we operate several dine-in areas within our Editions sites so being comfortable in a Front Of House environment, with a smile on your face and a willingness to help, is absolutely crucial.</li><li>
Can do, never give up attitude and the desire to grow and succeed with one of the worlds fastest growing food-tech companies.</li><li>
Must be fluent in English</li></ul>
Benefits:<ul><li>
Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape&middot;</li><li>
Versatile development opportunities</li><li>
Flat hierarchies and a dynamic start-up atmosphere</li><li>
Open, respectful and fun company culture</li><li>
Gym subsidies, to keep all the food tastings at bay</li><li>
Basic health and dental insurance coverage</li><li>
Have a real impact on the company&rsquo;s growth and evolution</li><li>
Work with people who love what they do every day</li></ul>
Life at Deliveroo:
We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we&rsquo;re always looking for new ideas and we&rsquo;re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven&rsquo;t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.
Benefits and Diversity:
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company&rsquo;s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up&rsquo;s around.
Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food to your home in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London in 2013 and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward many years and we operate in over 13 countries with over 60,000 riders who deliver orders from 80,000 restaurants in over 500 cities worldwide.
We want to become the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.
And we&rsquo;re just getting started...
The scale of the opportunity ahead of us is immense. The global food market is valued at &pound;7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it&rsquo;s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT&rsquo;s&rsquo; list of Europe&rsquo;s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte&rsquo;s &lsquo;UK Top 50&rsquo; two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.</div>

Job Id: mHGYcR3WnF32lq+oSuSz+BCiwW9ly0Qj5EFH0mrMtYrmgCpFhGl6XO49e+YApwLIMSuy4I/JBlwey11xIXLWWPK0vf3Z7h8B2FwhyAcpdkzBeQIMFuY08LitufQRyC+N3v8VCJXF1vhE4mX9C6TLSAlG2EjnJQRWzA==

Brand Marketing Manager

<div>We are looking for an SMB (Small Medium Business) Account Manager to support our business in Kuwait. You will be responsible for a large portfolio of small to medium restaurant partners focused on driving core business performance. Our Account Managers lead the day-to-day management of their accounts, interacting with partner stakeholders who manage the business. Your responsibilities will include negotiating and developing long-term account plans to foster partner growth. The ideal candidate will independently resolve day-to-day issues, seek guidance for more complex challenges, and proactively identify key focus areas, growth opportunities, and inefficiencies within the portfolio to implement scalable solutions across multiple partners.
You will manage your portfolio both through ongoing relationship building and dedicated campaigns that drive improvements within your portfolio&rsquo;s performance. This role is pivotal in ensuring our SMB partners get the very best out of our platform whilst ensuring we support in communicating how they can grow their business and provide brilliant operational experiences for every single delivery. You will liaise with partners through a variety of communications methods including voice, video, email and the occasional site visit for local partners.
Based in Kuwait and reporting to the SMB Team Lead, this role is ideal for someone experienced in building strong partner relationships and strategic planning. The position requires balancing competing priorities, focusing on performance indicators, and delivering innovative initiatives. Strong stakeholder management skills and attention to detail are essential.
Responsibilities:<ul><li>
Manage a portfolio of small to medium size partners ensuring world class customer service is provided to build strong partnerships with Deliveroo and our restaurants</li><li>
Support growth of partners through a variety of communication methods, including email, phone, online presentations and meetings where needed</li><li>
Maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform</li><li>
Negotiating with partners to reach favourable outcomes including contracts, renewals, extensions, product launches and advertising revenue</li><li>
Be they point representative of your partners and liaise effectively with our teams to resolve partner needs</li><li>
Grow accounts to strengthen relationship with partners and drive positive outcomes for Deliveroo</li><li>
Execute campaigns to improve important performance metrics including customer outcomes, restaurant retention and overall operational performance</li><li>
Drive partner engagement with Deliveroo's local marketing opportunities to unlock better value to our customers and support restaurant growth</li></ul>
Requirements:<ul><li>
2+ years experience in an Account Management role or similar</li><li>
Strong relationship building skills, with clear evidence of producing results</li><li>
Strong written and verbal communication skills</li><li>
BSc/BA in business, engineering, Economics or a related field is preferred</li><li>
Experience with Excel, Google Sheets or formula based tools</li><li>
A self-starter; proactive &amp; always thinking of what the next step needs to be in order to future proof the operations</li><li>
Strong negotiation skills</li><li>
Solution-oriented individual using data to back decision-making</li><li>
Exceptional stakeholder management, with resilience &amp; maturity to face challenges from senior members of the business &amp; deliver a positive outcome</li><li>
A fantastic communicator with a &quot;get it done&quot; mindset, well-organised and efficient</li><li>
Looker and Power BI experience are a plus</li><li>
Fluency in English and Arabic is essential</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know.</div>

Job Id: IJx44B3SYizt663NtXyTxeb+v5M9QP95txGD1gch5hgouVp/PPxH4OCC0OF5ME4JzkcfTKiuMFvtH4p4ggHfWG0um3XYqRY5V4v3wkPBFJs/SSiaJF+eWOrA9AR9iTutCCShu41pGY4KkATX0HMSatfij/MZdokKyA==

Account Manager - SMB

<div>
 
 The Team - UAE
 
 
 
 The UAE is one of our fastest-growing and most exciting markets. As Deliveroo continues to expand, we become a major revenue channel for partners across restaurant, grocery, and retail - aside from providing the best support, we are consultants that use data-driven insight and industry knowledge to help our partners grow in their industry. Our Account Management team oversees partner relationships - they are a passionate, dynamic group of team players that work well together and cross-functionally with other departments, and of course, they're fun.
 
 
 We are looking for a Retail Account Manager to join our UAE New Verticals Team. This is a great opportunity to become a critical member in one of the fastest-growing divisions at Deliveroo and drive impact across our most exciting vertical. 'Deliveroo Shopping' (Retail) covers a wide range of categories from gifts, electronics, beauty, and stationery to pet accessories.
 
 
 
 The Role
 
 
 
 In this role, you will manage relationships with a number of our top National and SMB Retail/Non-food partners across a small variety of categories. You will be responsible for onboarding, maintaining, and growing the partnerships as well as being the day-to-day contact between partners and Deliveroo, communicating their needs to internal teams. You will be helping new partners to launch and succeed on the platform and grow existing business on the Deliveroo platform, developing the &lsquo;best in class&rsquo; value proposition for our customers within a new and exciting area of our business.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Manage the relationship of our top Retail/Non-food partners, becoming the expert in this space as we scale
 </li>
 <li>
 Driving partner performance by owning your portfolio&rsquo;s business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities. You will work with both internal and external stakeholders to drive change and devise solutions to ensure issues are addressed and your accounts continue to grow.
 </li>
 <li>
 Managing marketing and promotional planning for our Retail/Non-Food partners as they scale on the platform.
 </li>
 <li>
 Ensuring that we are developing an ongoing attractive value proposition for customers, including selection, promotions, pricing, and service levels.
 </li>
 <li>
 Working closely with compliance, legal, and operations to ensure best practices
 </li>
 <li>
 Owning the execution of site roll-outs as we scale the proposition, mapping our gaps in coverage for partner expansion
 </li>
 <li>
 Representing Deliveroo across your partner&rsquo;s organisation, and ensuring that our internal stakeholders are supporting where appropriate.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3-4 years of experience in an account management, business development/new business, or commercial role.
 </li>
 <li>
 Experience in working within the Retail and/or Pharmacy industry is required
 </li>
 <li>
 Experienced negotiator with the ability to drive mutual value for both partners and Deliveroo
 </li>
 <li>
 Partner obsessed, with effective relationship building, organisation, and communication skills, whether face to face, through video, phone, or email.
 </li>
 <li>
 Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow your Retail partners, in order to make clear and actionable recommendations.
 </li>
 <li>
 Able to create ideas and strategies to drive the growth of our joint business with our partners, with a willingness to trial at pace.
 </li>
 <li>
 Collaborative team player who is able to get the best out of the people around you. Able to work effectively with all levels of Deliveroo.
 </li>
 <li>
 Experience working in a dynamic, high-growth company is preferable
 
 
 </li>
 </ul>
 
 Why Deliveroo
 
 
 
 Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
 
 
 We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
 
 
 
 Benefits And Diversity
 
 
 
 <ul>
 <li>
 25 days of Annual Leave
 </li>
 <li>
 Comprehensive Medical Insurance
 </li>
 <li>
 Annual flight allowance
 </li>
 <li>
 Free Deliveroo Plus - Free delivery and access to special offers
 </li>
 <li>
 Enhanced Maternity &amp; Paternity benefits
 </li>
 <li>
 End-of-year parties and regular social events
 </li>
 <li>
 An extremely fun team to work with!
 
 
 </li>
 </ul>
 At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
 
 
 We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
</div>


Job Id: aCBaLxEBGizTIjUtJ913E6tmtERH9bcfO0L404pI8ch4ClbK+rLDc1u3PpxIfH9tc6s8LEj1g0FGfK5aeV+aOsim8eOk69xtf3nukFP5xXVhB2YiKU9OrGCfTKHvGndgCfTIeXVniTlqtUzZNrI/WcWzh+gQIK6fQVeM

Account Manager - Retail

<div>The Team - UAE
The UAE is one of our fastest-growing and most exciting markets. As Deliveroo continues to expand, we become a major revenue channel for partners across restaurant, grocery, and retail - aside from providing the best support, we are consultants that use data-driven insight and industry knowledge to help our partners grow in their industry. Our Account Management team oversees partner relationships - they are a passionate, dynamic group of team players that work well together and cross-functionally with other departments, and of course, they're fun.
We are looking for a Retail Account Manager to join our UAE New Verticals Team. This is a great opportunity to become a critical member in one of the fastest-growing divisions at Deliveroo and drive impact across our most exciting vertical. 'Deliveroo Shopping' (Retail) covers a wide range of categories from gifts, electronics, beauty, and stationery to pet accessories.
The Role
In this role, you will manage relationships with a number of our top National and SMB Retail/Non-food partners across a small variety of categories. You will be responsible for onboarding, maintaining, and growing the partnerships as well as being the day-to-day contact between partners and Deliveroo, communicating their needs to internal teams. You will be helping new partners to launch and succeed on the platform and grow existing business on the Deliveroo platform, developing the &lsquo;best in class&rsquo; value proposition for our customers within a new and exciting area of our business.
What you&rsquo;ll be doing<ul><li>
Manage the relationship of our top Retail/Non-food partners, becoming the expert in this space as we scale</li><li>
Driving partner performance by owning your portfolio&rsquo;s business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities. You will work with both internal and external stakeholders to drive change and devise solutions to ensure issues are addressed and your accounts continue to grow.</li><li>
Managing marketing and promotional planning for our Retail/Non-Food partners as they scale on the platform.</li><li>
Ensuring that we are developing an ongoing attractive value proposition for customers, including selection, promotions, pricing, and service levels.</li><li>
Working closely with compliance, legal, and operations to ensure best practices</li><li>
Owning the execution of site roll-outs as we scale the proposition, mapping our gaps in coverage for partner expansion</li><li>
Representing Deliveroo across your partner&rsquo;s organisation, and ensuring that our internal stakeholders are supporting where appropriate.</li></ul>
Requirements:<ul><li>
3-4 years of experience in an account management, business development/new business, or commercial role.</li><li>
Experience in working within the Retail and/or Pharmacy industry is required</li><li>
Experienced negotiator with the ability to drive mutual value for both partners and Deliveroo</li><li>
Partner obsessed, with effective relationship building, organisation, and communication skills, whether face to face, through video, phone, or email.</li><li>
Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow your Retail partners, in order to make clear and actionable recommendations.</li><li>
Able to create ideas and strategies to drive the growth of our joint business with our partners, with a willingness to trial at pace.</li><li>
Collaborative team player who is able to get the best out of the people around you. Able to work effectively with all levels of Deliveroo.</li><li>
Experience working in a dynamic, high-growth company is preferable</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Benefits and Diversity<ul><li>
25 days of Annual Leave
</li><li>Comprehensive Medical Insurance</li><li>
Annual flight allowance</li><li>
Free Deliveroo Plus - Free delivery and access to special offers</li><li>
Enhanced Maternity &amp; Paternity benefits</li><li>
End-of-year parties and regular social events</li><li>
An extremely fun team to work with!</li></ul>
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Job Id: T+5CmDQRpnbpPSlvw/gun38+mXfoqe8NAjA72CidVvMPL6lBAkj1AOUIfrRi+1jPQ3NmJUa/2md5xgGsF1M/CsuLbqbLPbViysKg/+0oyD9rVJO6UBtw+jF3aNnFnMMfwNmAoJMKnE/txTCwof9Db0661Q6NBQxSHA==

<div>Why Deliveroo 
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The team
As Deliveroo continues to grow, we become a major revenue channel for restaurants - aside from providing the best support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants' grow. Our Account Management team oversees restaurant relationships. We are restaurant consultants that use data-driven analytics and industry knowledge to provide the best support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players that work well together and cross-functionally with other departments, and of course, they're fun.
What you will do:<ul><li>
Manage a portfolio of Deliveroo's most important restaurants in, including high sales volume drivers and global restaurant brands</li><li>
Oversee relationships with important restaurant industry partners</li><li>
Analyse data to achieve growth and profitability, both for your partners and for Deliveroo</li><li>
Work cross-functionally with other departments (Marketing, Operations) to drive new projects</li></ul>
What skills you'll need:<ul><li>
Minimum of 3-5 years of experience in a relevant industry
</li><li>Very data conversant with an ability to utilise data to tell a story</li><li>
Great organisational skills with excellent team-player qualities</li><li>
Passionate about people and growing relationships</li><li>
Enjoy working in a constantly evolving environment</li><li>
Strong knowledge of the restaurant industry is a plus</li><li>
Fluency in English, Arabic is a must</li></ul>
Benefits and Diversity<ul><li>
25 days of Annual Leave</li><li>
Comprehensive Medical insurance</li><li>
Annual flight allowance</li><li>
Free Deliveroo Plus - Free delivery and access to special offers</li><li>
Enhanced Maternity &amp; Paternity benefits</li><li>
End of year parties and regular social events</li><li>
An extremely fun team to work with!</li></ul>
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up's around.</div>

Job Id: 17QxUi3PaQlbYQFFJLWvivlpBomBk20ZZ+IEdfKqezss3bxQqMG8L9VApflMP6oo6qiOmmbIzFaJaNOCeYJeqHz+toRbwvU19dBmlGhGsjeL40qJ0AfaquXK++jD92kOe5mLoHqPtazhgdKKD3dAkF4GM3Bn7YdixA==

Account Manager - Restaurants

Join Deliveroo and explore 14 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.