Urwah Admin

Deliveroo

<div>The Groceries Intern will play a vital role in supporting the operational, commercial, and process-driven aspects of the Grocery vertical at Deliveroo. This role will provide hands-on experience in managing grocery and convenience partners, ensuring their seamless integration onto the platform, and optimizing their performance. The intern will work closely with internal teams and external partners to enhance menu quality, streamline stock management, and activate promotional opportunities. This internship offers an excellent opportunity to develop skills in account management, data analysis, operational efficiency, and commercial growth strategies.
Main Responsibilities Include:
New Partner Onboarding:<ul><li>
Support in sourcing and optimizing high quality data and images for grocery partners</li><li>
Assist in menu building for grocery partners</li><li>
Build and grow database on partner SKUs and images</li></ul>
Existing Partner Operations:<ul><li>
Monitor and actively manage grocery operational performance end to end</li><li>
Engage with partners to suggest areas for improvement</li><li>
Partner Support and Growth:<ul><li>
Manage category organization for ODC menus to improve user experience and product discoverability</li><li>
Work with grocery partners to secure and activate promotions and offers, ensuring visibility on the platform.</li><li>
Support with daily updates to menus, and assist in stock management</li></ul></li></ul>
This role is ideal for individuals eager to gain experience in e-commerce, operations, and commercial strategy, with a strong interest in food and grocery delivery services.
Requirements:<ul><li>
Strong and confident communication skills</li><li>
Fluency in English required. Fluency in Arabic is plus!</li><li>
Detail-oriented</li><li>
Strong analytical skills (basic use of excel formulas is required)</li></ul>
Workplace &amp; Benefits<ul><li>
25 days of Annual Holiday Leave</li><li>
Free Deliveroo Plus - Free delivery and access to special offers</li><li>
End of year parties &amp; regular social events</li><li>
Great and diverse experience across multi-function role</li><li>
An extremely fun team to work alongside!</li></ul> 
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Groceries Intern

<div>The Commercial Intern will provide crucial support to the Account Management and Sales teams at Deliveroo.
Their main responsibilities will revolve around assisting with day-to-day tasks related to managing restaurant partners and enhancing customer relationships, including reviewing restaurant operations, preparing and pitching growth strategies to restaurants, and enhancing their visibility and presence on Deliveroo's platform. 
This role aims to improve internal efficiency and contribute to the overall success of the Account Management and Sales functions, while providing exceptional opportunities to grow your communication skills, pitching skills, client and relationship management skills, and portfolio management and data analysis skills.
 Main Responsibilities:<ul><li>
Collaborate closely with Account Managers to ensure smooth and ongoing support for restaurant partners</li><li>
Help maintain and update data in the company CRM system</li><li>
Support in updating restaurant information, including menu images, menu item descriptions, menu details, operating hours, and social media activities</li><li>
Assist in addressing any ad-hoc questions and queries from clients, including those related to general information about Deliveroo and routine operating procedures</li><li>
Support the commercial team on ad-hoc projects, with a focus on improving productivity, data enrichment and contribute to enhancing the customer experience</li><li>
Communicate effectively with internal and external stakeholders to ensure smooth coordination and delivery of commercials initiatives</li><li>
Assist in processing and analyzing basic data and information around simple operational metrics for clients</li><li>
Practice upselling or cross-selling additional products or services to existing clients</li><li>
Support in on-the-ground activations and merchandising activities with restaurant partners</li></ul>
Requirements:<ul><li>
Strong communication skills</li><li>
Fluency in Arabic and English required</li><li>
Detail-oriented</li><li>
Strong analytical skills</li><li>
Some experience in cold calling and client communication</li></ul>
Workplace &amp; Benefits<ul><li>
25 days of Annual Holiday Leave</li><li>
Free Deliveroo Plus - Free delivery and access to special offers</li><li>
End of year parties &amp; regular social events</li><li>
Great and diverse experience across multi-function role</li><li>
An extremely fun team to work alongside!</li></ul>
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Commercial Intern

<div>Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Purpose of Job:
We are seeking a dynamic and enthusiastic individual to join our team as a Commercial support Intern. This internship offers an exciting opportunity to gain hands-on experience on Commercial driven roles, having the chance to directly speak with Deliveroo Partners while also managing and organizing data. The ideal candidate will be detail-oriented, possess strong social and analytical skills.
Main Responsibilities<ul><li>
Support SMB Team Lead with Data clean-ups and improvements on accounts details and information</li><li>
Work on google sheets or Excel on large datasets to perform bulk improvements to data quality</li><li>
Support SMB Team with Partner facing cold calling about Commercial needs (promotions, operational metrics)</li><li>
Assist in data entry tasks including inputting, updating, and validating data in various databases and systems</li><li>
Support the commercial team on ad-hoc requests, with a focus on improving productivity, data enrichment and help enhance the customer experience</li></ul>
Requirements<ul><li>
Be a student or a recent graduate still enrolled in University</li><li>
Be available for at least 3 months</li><li>
Willing to get paid 1000 AED monthly</li><li>
Experience using tools such as Microsoft Excel or Google Sheets is essential.</li><li>
Strong analytical skills with the ability to interpret and manipulate data effectively through google sheets basic formulas</li><li>
Fluency in English is essential, with Arabic desirable.</li><li>
Good communication and interpersonal skills are essential</li></ul>
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startup's around.</div>

<div>
 The
 
 Commercial Intern
 
 will
 
 provide crucial support
 
 to the
 
 Account Management
 
 and
 
 Sales teams
 
 at Deliveroo.
 
 
 Their main responsibilities will revolve around assisting with day-to-day tasks related to managing restaurant partners and enhancing customer relationships, including reviewing restaurant operations, preparing and pitching growth strategies to restaurants, and enhancing their visibility and presence on Deliveroo's platform.
 
 
 This role aims to improve internal efficiency and contribute to the overall success of the Account Management and Sales functions, while providing exceptional opportunities to grow your communication skills, pitching skills, client and relationship management skills, and portfolio management and data analysis skills.
 
 
 
 
 Main Responsibilities:
 
 
 
 
 <ul>
 <li>
 Collaborate closely with Account Managers to ensure smooth and ongoing support for restaurant partners
 </li>
 <li>
 Help maintain and update data in the company CRM system
 </li>
 <li>
 Support in updating restaurant information, including menu images, menu item descriptions, menu details, operating hours, and social media activities
 </li>
 <li>
 Assist in addressing any ad-hoc questions and queries from clients, including those related to general information about Deliveroo and routine operating procedures
 </li>
 <li>
 Support the commercial team on ad-hoc projects, with a focus on improving productivity, data enrichment and contribute to enhancing the customer experience
 </li>
 <li>
 Communicate effectively with internal and external stakeholders to ensure smooth coordination and delivery of commercials initiatives
 </li>
 <li>
 Assist in processing and analyzing basic data and information around simple operational metrics for clients
 </li>
 <li>
 Practice upselling or cross-selling additional products or services to existing clients
 </li>
 <li>
 Support in on-the-ground activations and merchandising activities with restaurant partners
 
 
 </li>
 </ul>
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Strong communication skills
 </li>
 <li>
 Fluency in Arabic and English required
 </li>
 <li>
 Detail-oriented
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Some experience in cold calling and client communication
 
 
 </li>
 </ul>
 
 
 Workplace &amp; Benefits
 
 
 
 
 <ul>
 <li>
 25 days of Annual Holiday Leave
 </li>
 <li>
 Free Deliveroo Plus - Free delivery and access to special offers
 </li>
 <li>
 End of year parties &amp; regular social events
 </li>
 <li>
 Great and diverse experience across multi-function role
 </li>
 <li>
 An extremely fun team to work alongside!
 
 
 </li>
 </ul>
 
 
 Workplace &amp; Benefits
 
 
 
 
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
 
 
 
 Diversity
 
 
 
 At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
 
 
 We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
</div>

<div>Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We&rsquo;re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride
Main Responsibilities:<ul><li>
Develop and execute brand marketing strategies to enhance brand recognition and customer loyalty</li><li>
Work with Research and insight teams to develop market research to understand consumer behavior, trends, and competitive landscapes</li><li>
Manage the creation and delivery of compelling marketing campaigns across various channels - Take campaign briefs, use customer, creative, and seasonal insights to develop a customer-first creative campaign.</li><li>
Work with creative teams to guide the brand's visual and verbal messaging</li><li>
Oversee social media strategy and content to engage with the target audience and build a community</li><li>
lead all global and seasonal brand campaigns - The new candidate will be responsible for leading the development of production briefs, and facilitating pre- and post production with the selected agencies to get our large-scale AV campaigns over the line.</li><li>
Liaise with the studio design team and creative agencies for creative ideation, design, production, and more.</li><li>
Manage budgets for creative production and influencer marketing</li><li>
Lead influencer marketing initiatives</li><li>
Work closely with Global counterparts to manage global campaigns including strategy, conceptualising, creative briefing, planning, production, post-production and reporting.</li><li>
Coordinate with public relations teams to ensure consistent brand messaging and to manage brand reputation</li><li>
Stay current with marketing trends and technologies to keep the brand at the forefront of developments in brand marketing</li></ul>
Benefits and Diversity<ul><li>
Annual Holiday Leave</li><li>
Work visa</li><li>
Medical insurance</li><li>
Annual home flight tickets</li><li>
Free Deliveroo Plus - Free delivery and access to special offers</li><li>
Maternity &amp; Paternity benefits</li><li>
End of year parties &amp; regular social events</li><li>
An extremely fun team to work alongside!</li></ul> 
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up&rsquo;s around.</div>

Brand Marketing Manager

<div>Purpose of Job
Based at our office in Dubai, the Marketing Associate role will support the Kuwait Marketing team with basic graphic design &amp; social media functions. You will be supporting with creative asset development in support of Deliveroo social media &amp; in-app channels, including creating weekly social media stories, caption and copy writing, managing posting calendars and replying to social media comments. The role will report to the Senior Marketing Manager in Kuwait. We are currently operating on a hybrid model where you will be required to come into the office (DIFC) three times a week 
Main Responsibilities:
Graphic Design/Content Creation: Create weekly social media story posts in support of weekly campaigns.Copywriting and Caption Development: Write compelling captions and copy for social media posts to effectively communicate brand messages and engage our audiences.Support with Social Media Management: Oversee posting calendars to ensure timely and consistent content delivery.<ul><li>
Social Media Agency Coordination: Communicate with Deliveroo&rsquo;s social media agency to follow up on deliveries and track project progress</li><li>
Community Engagement: Actively monitor and respond to comments and interactions across social media channels, escalating matters to the Customer Care team where needed, to foster community engagement and maintain a positive brand presence.</li></ul>
Requirements:<ul><li>
This role is open only to UAE Nationals</li><li>
UAE passport &amp; Family book (Khulasat Al Qaid)</li><li>
High affinity for the food sector, an understanding of customer segmentation, and insight into current food trends</li><li>
Basic graphic design skills and proficiency in Adobe Creative Suite (Illustrator, Photoshop, etc) - familiarity with Figma is a plus.</li><li>
Basic knowledge of typography, and layout principles.</li><li>
Creative problem-solving skills and adaptability to feedback.</li><li>
Highly driven and motivated individual with great organization skills</li><li>
Fluent written and spoken English and Arabic</li><li>
Experience using Google Suite or Microsoft Office</li><li>
Bachelor&rsquo;s Degree</li></ul> 
Benefits and Diversity<ul><li>
25 working days annual leave</li><li>
Comprehensive Medical Insurance</li><li>
Free Deliveroo Plus - Free delivery and access to special offers</li><li>
Enhanced Maternity &amp; Paternity benefits</li><li>
End-of-year parties &amp; regular social events</li><li>
An extremely fun team to work with!!</li></ul> 
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. 
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Graphic Design & Social Media Marketing Associate (UAE National Only)

<div>Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The Role
We are looking for a Commercial Account Executive. This is a remote role based in the UAE, supporting our Kuwait business. Your role will consist of supporting the SMB Team Account Managers with their portfolio of managed accounts, in collaboration with the SMB Team lead. In addition, you will support the wider commercial team by gathering and working with data, including any projects, sprints, and campaigns. 
As part of the key tasks, you will be responsible for assisting the team in carrying out day-to-day tasks pertaining to partner operations, menus, and growth strategies. Additionally, you will support commercial strategy projects, working on data entry, analysis, and execution. We are looking for an analytical-driven candidate who can pull, read, and manipulate data to extract business critical insights and drive actions, supported by the SMB Team Lead. This role will be based in the UAE office and will report to the Kuwait team. 
Responsibilities:<ul><li>
Assist in executing various tasks such as menu edits, campaign detail input, offer uploads, and ad activation</li><li>
Take ownership of specific project-related tasks, such as reviewing partner menus and menu tags across different segments (SMB, Mid-Market, Key), and implement operational improvement sprints</li><li>
Collaborate with Account Managers to extract and analyse data for daily, weekly, or monthly assessments, focusing on growth and operational enhancements</li><li>
Partner with segment team leads on strategic initiatives, providing support in data management and progress tracking</li><li>
Liaise with ~500 brands within the SMB segment to engage them in advertising and discount programs, while also identifying and communicating potential solutions to operational challenges.</li></ul> 
Requirements:<ul><li>
This role is open only to UAE Nationals</li><li>
UAE passport &amp; Family book (Khulasat Al Qaid) holder</li><li>
BSc/BA in business, engineering, economics, or a related field is preferred</li><li>
Experience with Excel, Google Sheets, or formula-based tools</li><li>
Self-starter capable of driving themselves to their targets and objectives every month</li><li>
A fantastic communicator with a &quot;get it done&quot; mindset, well-organised and efficient</li><li>
Looker and Power BI experience are a plus</li><li>
Fluency in English and Arabic is essential</li></ul> 
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information. 
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity, and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Commercial Account Executive (UAE National)

<div>Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The Team - UAE
The UAE is one of our fastest-growing and most exciting markets. As Deliveroo continues to expand, we become a major revenue channel for partners across restaurant, grocery, and retail - aside from providing the best support, we are consultants that use data-driven insight and industry knowledge to help our partners grow in their industry. Our Account Management team oversees partner relationships - they are a passionate, dynamic group of team players that work well together and cross-functionally with other departments, and of course, they're fun.
We are looking for a Retail Account Manager to join our UAE New Verticals Team. This is a great opportunity to become a critical member in one of the fastest-growing divisions at Deliveroo and drive impact across our most exciting vertical. 'Deliveroo Shopping' (Retail) covers a wide range of categories from gifts, electronics, beauty, and stationery to pet accessories.
The Role
In this role, you will manage relationships with a number of our top National and SMB Retail/Non-food partners across a small variety of categories. You will be responsible for onboarding, maintaining, and growing the partnerships as well as being the day-to-day contact between partners and Deliveroo, communicating their needs to internal teams. You will be helping new partners to launch and succeed on the platform and grow existing business on the Deliveroo platform, developing the &lsquo;best in class&rsquo; value proposition for our customers within a new and exciting area of our business.
What you&rsquo;ll be doing<ul><li>
Manage the relationship of our top Retail/Non-food partners, becoming the expert in this space as we scale</li><li>
Driving partner performance by owning your portfolio&rsquo;s business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities. You will work with both internal and external stakeholders to drive change and devise solutions to ensure issues are addressed and your accounts continue to grow.</li><li>
Managing marketing and promotional planning for our Retail/Non-Food partners as they scale on the platform.</li><li>
Ensuring that we are developing an ongoing attractive value proposition for customers, including selection, promotions, pricing, and service levels.</li><li>
Working closely with compliance, legal, and operations to ensure best practices</li><li>
Owning the execution of site roll-outs as we scale the proposition, mapping our gaps in coverage for partner expansion</li><li>
Representing Deliveroo across your partner&rsquo;s organisation, and ensuring that our internal stakeholders are supporting where appropriate.</li></ul>
Requirements:<ul><li>
3-4 years of experience in an account management, business development/new business, or commercial role.</li><li>
Experience in working within the Retail and/or Pharmacy industry is required</li><li>
Experienced negotiator with the ability to drive mutual value for both partners and Deliveroo</li><li>
Partner obsessed, with effective relationship building, organisation, and communication skills, whether face to face, through video, phone, or email.</li><li>
Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow your Retail partners, in order to make clear and actionable recommendations.</li><li>
Able to create ideas and strategies to drive the growth of our joint business with our partners, with a willingness to trial at pace.</li><li>
Collaborative team player who is able to get the best out of the people around you. Able to work effectively with all levels of Deliveroo.</li><li>
Experience working in a dynamic high-growth company is preferable</li></ul>
Benefits and Diversity<ul><li>
25 days of Annual Leave + Public Holidays</li><li>
Comprehensive Medical Insurance</li><li>
Annual flight allowance</li><li>
Free Deliveroo Plus - Free delivery and access to special offers</li><li>
Enhanced Maternity &amp; Paternity benefits</li><li>
End-of-year parties and regular social events</li><li>
An extremely fun team to work with!</li></ul>
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Account Manager - Retail

<div>Are you a commercially driven professional with a passion for building relationships and driving growth? Deliveroo is looking for a proactive and results-oriented On-Demand Convenience (ODC) Account Manager to help our partners succeed and maximize their potential on our platform.
In this role, you&rsquo;ll act as a trusted advisor to our ODC partners, ensuring they thrive by optimizing operations, identifying growth opportunities, and delivering outstanding service. You&rsquo;ll play a key role in shaping the success of our ODC vertical, working cross-functionally to improve performance, enhance the customer experience, and unlock new revenue streams.
Key Responsibilities<ul><li>
Partner Relationship Management: Serve as the main point of contact for ODC partners, building and maintaining strong, long-term relationships.</li><li>
Provide strategic guidance and support to help partners optimize their performance and drive engagement.</li><li>
Growth &amp; Commercial Strategy: Develop and implement data-driven strategies to increase sales, boost order volume, and maximize revenue.</li><li>
Identify upsell and cross-sell opportunities, expanding Deliveroo&rsquo;s value proposition for partners.</li><li>
Operational Excellence: Work closely with internal teams to ensure seamless logistics, fulfilment, and catalogue management for partners.</li><li>
Proactively address operational challenges, improving efficiency and service levels.</li><li>
Performance Insights &amp; Data-Driven Decision Making: Track key performance indicators (KPIs) such as sales, order volume, and operational efficiency.</li><li>
Provide actionable insights and recommendations to drive continuous improvement.</li><li>
Onboarding &amp; Partner Enablement: Lead the seamless onboarding of new partners, ensuring compliance with Deliveroo&rsquo;s standards.</li><li>
Train partners on best practices, tools, and features to enhance their presence on the platform.</li><li>
Marketing &amp; Campaign Execution: Collaborate with internal marketing teams and partners to execute promotions and campaigns that drive customer engagement.</li><li>
Propose and support innovative initiatives to enhance brand visibility and partner success.</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For</h3><ul><li>
Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>
3+ years of experience in account management, business development, or partnerships&mdash;preferably in retail, e-commerce, or a high-growth marketplace.</li><li>
Strong commercial acumen with a track record of achieving sales targets and driving revenue growth.</li><li>
Excellent relationship-building and stakeholder management skills.</li><li>
Strong analytical mindset, with the ability to interpret data and develop insights-driven strategies.</li><li>
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.</li><li>
Experience with CRM tools, analytics dashboards, and performance tracking systems is a plus.</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

ODC Account Manager, Kuwait

<div>We are looking for an SMB (Small Medium Business) Account Manager to support our business in Kuwait. You will be responsible for a large portfolio of small to medium restaurant partners focused on driving core business performance. Our Account Managers lead the day-to-day management of their accounts, interacting with partner stakeholders who manage the business. Your responsibilities will include negotiating and developing long-term account plans to foster partner growth. The ideal candidate will independently resolve day-to-day issues, seek guidance for more complex challenges, and proactively identify key focus areas, growth opportunities, and inefficiencies within the portfolio to implement scalable solutions across multiple partners.
You will manage your portfolio both through ongoing relationship building and dedicated campaigns that drive improvements within your portfolio&rsquo;s performance. This role is pivotal in ensuring our SMB partners get the very best out of our platform whilst ensuring we support in communicating how they can grow their business and provide brilliant operational experiences for every single delivery. You will liaise with partners through a variety of communications methods including voice, video, email and the occasional site visit for local partners.
Based in Kuwait and reporting to the SMB Team Lead, this role is ideal for someone experienced in building strong partner relationships and strategic planning. The position requires balancing competing priorities, focusing on performance indicators, and delivering innovative initiatives. Strong stakeholder management skills and attention to detail are essential.
Responsibilities:<ul><li>
Manage a portfolio of small to medium size partners ensuring world class customer service is provided to build strong partnerships with Deliveroo and our restaurants</li><li>
Support growth of partners through a variety of communication methods, including email, phone, online presentations and meetings where needed</li><li>
Maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform</li><li>
Negotiating with partners to reach favourable outcomes including contracts, renewals, extensions, product launches and advertising revenue</li><li>
Be they point representative of your partners and liaise effectively with our teams to resolve partner needs</li><li>
Grow accounts to strengthen relationship with partners and drive positive outcomes for Deliveroo</li><li>
Execute campaigns to improve important performance metrics including customer outcomes, restaurant retention and overall operational performance</li><li>
Drive partner engagement with Deliveroo's local marketing opportunities to unlock better value to our customers and support restaurant growth</li></ul>
Requirements:<ul><li>
2+ years experience in an Account Management role or similar</li><li>
Strong relationship building skills, with clear evidence of producing results</li><li>
Strong written and verbal communication skills</li><li>
BSc/BA in business, engineering, Economics or a related field is preferred</li><li>
Experience with Excel, Google Sheets or formula based tools</li><li>
A self-starter; proactive &amp; always thinking of what the next step needs to be in order to future proof the operations</li><li>
Strong negotiation skills</li><li>
Solution-oriented individual using data to back decision-making</li><li>
Exceptional stakeholder management, with resilience &amp; maturity to face challenges from senior members of the business &amp; deliver a positive outcome</li><li>
A fantastic communicator with a &quot;get it done&quot; mindset, well-organised and efficient</li><li>
Looker and Power BI experience are a plus</li><li>
Fluency in English and Arabic is essential</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort t</div>

Account Manager - SMB

<div>Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The team
As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants&rsquo; grow. Our Account Management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they&rsquo;re fun, personable, and great at building exceptional relationships.
What you will be doing:<ul><li>
Manage a portfolio of Deliveroo&rsquo;s most important restaurants, including high-sales volume drivers and global restaurant brands</li><li>
Own relationships with key restaurant industry stakeholders</li><li>
Analyze data to drive growth and profitability, both for your partners and for Deliveroo</li><li>
Work cross-functionally with other departments (Marketing, Operations) to drive new initiatives</li></ul>
What skills you'll need:<ul><li>
3+ years of experience in a relevant industry</li><li>
Strong analytical and problem-solving skills</li><li>
Well-organised with excellent team-player qualities</li><li>
Strong interpersonal skills to build and maintain relationships</li><li>
Agile and highly adaptable to a fast-paced work environment</li><li>
Strong knowledge of the restaurant industry is a plus</li><li>
Fluency in English and Arabic is a MUST</li></ul>
Benefits and Diversity<ul><li>
25 days of Annual Leave</li><li>
Comprehensive medical insurance</li><li>
Annual flight allowance (for employee only)</li><li>
Free Deliveroo Plus</li><li>
Maternity and paternity benefits</li><li>
End-of-year parties &amp; regular social events</li><li>
An extremely fun team to work with!</li></ul>
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing scaleups around.</div>

Key Account Manager Restaurants - Arabic Speaker

<div>Overview:
We are seeking a dynamic and results-driven Account Manager for our Retail segment. The ideal candidate will be responsible for managing and growing relationships with retail partners, ensuring their success on the Deliveroo platform. This role requires excellent communication skills, a strategic mindset, and a passion for driving business growth. The candidate must focus on operational excellence while being commercially driven to grow the business.
Key Responsibilities:<ul><li>
Partner Management: Serve as the primary point of contact for retail partners, managing day-to-day interactions and ensuring their satisfaction with Deliveroo's services.</li><li>
Account Growth: Develop and implement strategies to increase sales and order volume for retail partners, identifying opportunities for upselling and cross-selling.</li><li>
Operational Excellence: Ensure efficient and effective operational processes for retail partners, addressing any logistical challenges and optimising operations.</li><li>
Performance Analysis: Monitor and analyse partner performance metrics, providing insights and recommendations for improvement.</li><li>
Onboarding: Oversee the onboarding process for new retail partners, ensuring a smooth integration into the Deliveroo platform.</li><li>
Promotional Activities: Collaborate with partners and internal marketing teams to plan and execute promotional campaigns.</li><li>
Issue Resolution: Address and resolve any issues or concerns raised by partners in a timely and effective manner.</li></ul>
Requirements:<ul><li>
Bachelor's degree in Business, Marketing, or a related field.</li><li>
3+ years of experience in account management, preferably in the retail or e-commerce industry.</li><li>
Strong analytical skills and the ability to interpret data to drive business decisions.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proven track record of achieving sales targets and driving business growth.</li><li>
Strong operational acumen with the ability to optimise processes and resolve logistical challenges.</li><li>
Commercially driven and results-oriented mindset.</li><li>
Ability to work independently and manage multiple tasks simultaneously.</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Retail Account Manager

<div>Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The team
As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants&rsquo; grow. Our Account Management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they&rsquo;re fun, personable, and great at building exceptional relationships.
What you will be doing:<ul><li>
Manage a portfolio of Deliveroo's fastest growing restaurant accounts</li><li>
Own relationships with key restaurant industry stakeholders</li><li>
Analyze data to drive growth and profitability, both for your partners and for Deliveroo</li><li>
Work cross-functionally with other departments (Marketing, Operations) to drive new initiatives</li></ul>
What skills you'll need:<ul><li>
Based in Dubai or willing to permanently moved to Dubai</li><li>
Fluency in English</li><li>
3+ years of experience in a relevant industry</li><li>
Strong analytical and problem-solving skills</li><li>
Well-organised with excellent team-player qualities</li><li>
Strong interpersonal skills to build and maintain relationships</li><li>
Agile and highly adaptable to a fast-paced work environment</li><li>
Strong knowledge of the restaurant industry is a plus</li></ul> 
Benefits and Diversity<ul><li>
25 days of Annual Leave</li><li>
Comprehensive medical insurance</li><li>
Annual flight allowance (for employee only)</li><li>
Free Deliveroo Plus</li><li>
Maternity and paternity benefits</li><li>
End-of-year parties &amp; regular social events</li><li>
An extremely fun team to work with!</li></ul> 
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing scaleups around.</div>

Account Manager - Restaurants

<div>Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The team
As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants&rsquo; grow. Our Account Management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they&rsquo;re fun, personable, and great at building exceptional relationships.
What you will be doing:<ul><li>
Manage a portfolio of Deliveroo's fastest growing restaurant accounts</li><li>
Own relationships with key restaurant industry stakeholders</li><li>
Analyze data to drive growth and profitability, both for your partners and for Deliveroo</li><li>
Work cross-functionally with other departments (Marketing, Operations) to drive new initiatives</li></ul>
What skills you'll need:<ul><li>
Based in Abu Dhabi or willing to permanently move to Abu Dhabi</li><li>
Fluency in English and Arabic is a MUST</li><li>
3+ years of experience in a relevant industry</li><li>
Strong analytical and problem-solving skills</li><li>
Well-organised with excellent team-player qualities</li><li>
Strong interpersonal skills to build and maintain relationships</li><li>
Agile and highly adaptable to a fast-paced work environment</li><li>
Strong knowledge of the restaurant industry is a plus</li></ul> 
Benefits and Diversity<ul><li>
25 days of Annual Leave</li><li>
Comprehensive medical insurance</li><li>
Annual flight allowance (for employee only)</li><li>
Free Deliveroo Plus</li><li>
Maternity and paternity benefits</li><li>
End-of-year parties &amp; regular social events</li><li>
An extremely fun team to work with!</li></ul> 
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing scaleups around.</div>

Account Manager Restaurants (Arabic Speaker and Abu Dhabi based)

<div>
 
 Why Deliveroo?
 
 
 
 When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
 
 
 We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We&rsquo;re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride
 
 
 
 Main Responsibilities:
 
 
 
 
 <ul>
 <li>
 Develop and execute brand marketing strategies to enhance brand recognition and customer loyalty
 </li>
 <li>
 Work with Research and insight teams to develop market research to understand consumer behavior, trends, and competitive landscapes
 </li>
 <li>
 Manage the creation and delivery of compelling marketing campaigns across various channels - Take campaign briefs, use customer, creative, and seasonal insights to develop a customer-first creative campaign.
 </li>
 <li>
 Work with creative teams to guide the brand's visual and verbal messaging
 </li>
 <li>
 Oversee social media strategy and content to engage with the target audience and build a community
 </li>
 <li>
 lead all global and seasonal brand campaigns - The new candidate will be responsible for leading the development of production briefs, and facilitating pre- and post production with the selected agencies to get our large-scale AV campaigns over the line.
 </li>
 <li>
 Liaise with the studio design team and creative agencies for creative ideation, design, production, and more.
 </li>
 <li>
 Manage budgets for creative production and influencer marketing
 </li>
 <li>
 Lead influencer marketing initiatives
 </li>
 <li>
 Work closely with Global counterparts to manage global campaigns including strategy, conceptualising, creative briefing, planning, production, post-production and reporting.
 </li>
 <li>
 Coordinate with public relations teams to ensure consistent brand messaging and to manage brand reputation
 </li>
 <li>
 Stay current with marketing trends and technologies to keep the brand at the forefront of developments in brand marketing
 
 
 
 </li>
 </ul>
 
 Benefits And Diversity
 
 
 
 
 <ul>
 <li>
 Annual Holiday Leave
 </li>
 <li>
 Work visa
 </li>
 <li>
 Medical insurance
 </li>
 <li>
 Annual home flight tickets
 </li>
 <li>
 Free Deliveroo Plus - Free delivery and access to special offers
 </li>
 <li>
 Maternity &amp; Paternity benefits
 </li>
 <li>
 End of year parties &amp; regular social events
 </li>
 <li>
 An extremely fun team to work alongside!
 
 
 
 </li>
 </ul>
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
 
 
 We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up&rsquo;s around.
 
 
 Please click here to view our candidate privacy policy.
</div>

<div>At Deliveroo Hop, we&rsquo;re building a global grocery retailer from the ground up. We launched Deliveroo Hop in September 2021 as Deliveroo&rsquo;s speedy grocery delivery service and have partnered with some of the world&rsquo;s leading grocers so you can get the freshest, tastiest food and all of your must-haves right to your front door in as little as 20 minutes. We are live in the UK, UAE and Italy and have big ambitions to deliver the best on-demand grocery proposition in the world. We&rsquo;re looking for people with exceptional drive and entrepreneurial spirit to join the team at Deliveroo Hop and help us build the leading speedy grocery delivery service. This is an exciting time to join the Deliveroo Hop team within the broader Deliveroo organisation - we&rsquo;re only just getting started!
The Role
Our team is looking for a well rounded analytical Category and Pricing Analyst to drive strategic Deliveroo Hop Category Management, Selection, Pricing and Promotional initiatives across our international markets (UK, Italy, Hong Kong and UAE). You will be responsible for: 1) Category Management: conducting range reviews for international markets, 2) Pricing: outlining and developing new processes for our pricing strategy, 3) Promotions: analysing insights into promotional activities.
This role involves working with cross functional teams across multiple markets and demands program management and data analysis skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with a strength for continuous innovation and improvement.
What you&rsquo;ll be doing<ul><li>
Analyse, implement and recommend selection range reviews for multiple markets</li><li>
Develop SOPs to support internal stakeholders for continuous improvement</li><li>
Be the pivotal touchpoint for internal customers, understanding their needs and translating them into actionable ranging plans</li><li>
Lead design, development, improvement and maintenance of ongoing and ad-hoc Selection &amp; Ranging, Pricing and Promotional reporting, processes and analysis</li><li>
Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format</li><li>
Scale automated solutions and collect stakeholder feedback to drive improvement over time</li></ul>
Requirements<ul><li>
Bachelor's degree in Business Administration, or a related field.</li><li>
1-3 years experience in program management, project management, data analyst, or a similar role within an e-commerce, retail or food delivery business</li><li>
Analytical mindset with the ability to interpret data and make strategic recommendations.</li><li>
Advanced Excel, SQL and Python (preferred)</li><li>
Experience using data and metrics to determine and drive improvements</li><li>
Experience owning program strategy, end to end delivery</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Category Management and Pricing Analyst

<div>At Deliveroo Hop, we're building a global grocery retailer from the ground up. We launched Deliveroo Hop in September 2021 as Deliveroo's speedy grocery delivery service and have partnered with some of the world's leading grocers so you can get the freshest, tastiest food and all of your must-haves right to your front door in as little as 20 minutes. We are live in the UK, UAE and Italy and have big ambitions to deliver the best on-demand grocery proposition in the world. We're looking for people with exceptional drive and entrepreneurial spirit to join the team at Deliveroo Hop and help us build the leading speedy grocery delivery service. This is an exciting time to join the Deliveroo Hop team within the broader Deliveroo organisation - we're only just getting started!

The Role

Our team is looking for a well rounded analytical Category and Pricing Analyst to drive strategic Deliveroo Hop Category Management, Selection, Pricing and Promotional initiatives across our international markets (UK, Italy, Hong Kong and UAE). You will be responsible for: 1) Category Management: conducting range reviews for international markets, 2) Pricing: outlining and developing new processes for our pricing strategy, 3) Promotions: analysing insights into promotional activities.

This role involves working with cross functional teams across multiple markets and demands program management and data analysis skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with a strength for continuous innovation and improvement.

What you'll be doing
<ul>
<li>Analyse, implement and recommend selection range reviews for multiple markets</li>
<li>Develop SOPs to support internal stakeholders for continuous improvement</li>
<li>Be the pivotal touchpoint for internal customers, understanding their needs and translating them into actionable ranging plans</li>
<li>Lead design, development, improvement and maintenance of ongoing and ad-hoc Selection &amp; Ranging, Pricing and Promotional reporting, processes and analysis</li>
<li>Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format</li>
<li>Scale automated solutions and collect stakeholder feedback to drive improvement over time</li>
</ul>
Requirements
<ul>
<li>Bachelor's degree in Business Administration, or a related field.</li>
<li>1-3 years experience in program management, project management, data analyst, or a similar role within an e-commerce, retail or food delivery business</li>
<li>Analytical mindset with the ability to interpret data and make strategic recommendations.</li>
<li>Advanced Excel, SQL and Python (preferred)</li>
<li>Experience using data and metrics to determine and drive improvements</li>
<li>Experience owning program strategy, end to end delivery</li>
</ul>
Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace &amp; Benefits
<div>
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
</div>
Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.<div>
Please click here to view our candidate privacy policy.</div></div>

<div>
 
 At Deliveroo Hop, we&rsquo;re building a global grocery retailer from the ground up. We launched Deliveroo Hop in September 2021 as Deliveroo&rsquo;s speedy grocery delivery service and have partnered with some of the world&rsquo;s leading grocers so you can get the freshest, tastiest food and all of your must-haves right to your front door in as little as 20 minutes. We are live in the UK, UAE and Italy and have big ambitions to deliver the best on-demand grocery proposition in the world. We&rsquo;re looking for people with exceptional drive and entrepreneurial spirit to join the team at Deliveroo Hop and help us build the leading speedy grocery delivery service. This is an exciting time to join the Deliveroo Hop team within the broader Deliveroo organisation - we&rsquo;re only just getting started!
 
 
 
 
 The Role
 
 
 
 
 Our team is looking for a well rounded analytical Category and Pricing Analyst to drive strategic Deliveroo Hop Category Management, Selection, Pricing and Promotional initiatives across our international markets (UK, Italy, Hong Kong and UAE). You will be responsible for: 1) Category Management: conducting range reviews for international markets, 2) Pricing: outlining and developing new processes for our pricing strategy, 3) Promotions: analysing insights into promotional activities.&nbsp;
 
 
 
 This role involves working with cross functional teams across multiple markets and demands program management and data analysis skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with a strength for continuous innovation and improvement.
 
 
 
 
 What you&rsquo;ll be doing
 
 
 
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 Analyse, implement and recommend selection range reviews for multiple markets
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 Develop SOPs to support internal stakeholders for continuous improvement&nbsp;
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 Be the pivotal touchpoint for internal customers, understanding their needs and translating them into actionable ranging plans
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 Lead design, development, improvement and maintenance of ongoing and ad-hoc Selection &amp; Ranging, Pricing and Promotional reporting, processes and analysis&nbsp;
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 Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
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 Scale automated solutions and collect stakeholder feedback to drive improvement over time
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 Requirements
 
 
 
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 Bachelor's degree in Business Administration, or a related field.
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 1-3 years experience in program management, project management, data analyst, or a similar role within an e-commerce, retail or food delivery business&nbsp;
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 Analytical mindset with the ability to interpret data and make strategic recommendations.&nbsp;
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 Advanced Excel, SQL and Python (preferred)
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 Experience using data and metrics to determine and drive improvements
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 Experience owning program strategy, end to end delivery
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 Why Deliveroo
 
 
 
 
 Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
 
 
 
 We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
 
 
 
 
 Workplace &amp; Benefits
 
 
 
 
 
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
 
 
 
 
 
 Diversity
 
 
 
 
 At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
 
 
 
 We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
 
 
 Please click here to view our candidate privacy policy.
 
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