Urwah Admin

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
ROLE SUMMARY 
 
Develops marketing, merchandising and creative strategies and affiliated programs to promote the organization's products and services through the Internet or other digital channels to increase exposure to and business from the target audience | Manages the implementation of digital marketing programs and analyzes their effectiveness | Establishes and manages the relationships with search engines and portal sites that are strategically aligned with the digital goals | Tracks usage trends of the organization's websites, including number and quality of visitors and advertising campaign impact | Develops and maintains website graphic designs and layout to support the organization's image, identity and brands through a diverse mix of web material, graphical user interfaces and multimedia delivered for the web | Ensures that the organization's website provides up-to-date and comprehensive product/service information that is easily available to existing and potential customers | May be responsible for social media marketing and online community management 
WHAT&rsquo;S ON YOUR PLATE?<ul><li>Support with building Media Solutions and Visibility package for FMCG partners:</li><li>Work closely with Category Managers on opportunities to grow sales and surface assortments and promotions.</li><li>Coordinate between commercial teams and marketing teams to align on featured promotions and products.</li><li>Collaborate with the marketing team to develop content to drive brand awareness, sessions, new customer acquisition and orders.</li><li>Support with coordinating In App campaign execution and set up:</li><li>Work closely with FMCG partners to collect all campaign visibility assets: promotions, Assortment, Banners creative etc.</li><li>Set up media assets in app inc. campaign landing pages, banners and boosted SKUs. - Assist in planning and executing tailored and targeted campaigns to drive growth.</li><li>Become an expert on talabat solutions and adapt recommendations based on Partners needs and optimize campaign performance that fulfills their goals.</li><li>Support with building and managing day to day relationships with key suppliers</li></ul> 
WHAT DIDWE ORDER?<ul><li>BSc degree in Marketing or relevant field related to client management, account management, or agency experience</li><li>3+ years of experience in an FMCG, marketing, or media agency.</li><li>E-commerce experience is a plus. Experience working effectively with cross functional teams at all levels of management.</li><li>Proven track record of delivering against targets. Ability to manage multiple projects while maintaining a high level of attention to detail.</li><li>Great data storytelling and client presentation skills with the ability to confidently present in front of large-scale audiences</li><li>Ability to build strong relationships and influence cross functionally.</li><li>Advanced Excel skills, experience with analyzing datasets and delivering actionable insight (experience with Looker, Tableau is a plus</li></ul></div>

Sr. Specialist Retail Media Partnerships

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
This role is part of the regional Chief Business Office team based in Dubai. We are looking for a highly motivated and agile Senior Specialist Performance to join our talabat Kitchens team. The successful candidate shall be a rockstar in terms of analyzing complex data, unearthing strategic insights, devising relevant processes and solutions, and developing world-class presentations for peers as well as senior leadership. This role will involve coordinating with multiple business functions, working with financial, operational, and commercial data in order to assist the team and senior stakeholders to make highly informed strategic decisions.<ul><li>
Develop and maintain a comprehensive understanding of the business, including key processes, strategies, and objectives.</li><li>
Collaborate with various departments to gather data and information necessary for analysis and reporting, including financial data, customer behavior data, and operational data.</li><li>
Analyze data from various sources to identify trends, patterns, and insights related to business performance. Use statistical techniques and predictive modeling to develop strategic insights and recommendations.</li><li>
Prepare and deliver clear and concise presentations, reports, and dashboards for senior management. Develop visually appealing and easy-to-understand presentations to communicate complex information.</li><li>
Monitor key performance indicators (KPIs) and develop recommendations to improve business performance. Develop dashboards and reports to monitor KPIs, identify trends and areas for improvement, and develop recommendations to achieve business goals.</li><li>
Develop financial models to support forecasting and planning activities. Use financial modeling techniques to forecast revenue, costs, and profitability, and provide recommendations for achieving financial targets.</li><li>
Collaborate with cross-functional teams to drive process improvement and support business initiatives. Work closely with other teams to identify process improvement opportunities, provide analytical support, and develop recommendations for driving business growth.</li><li>
Provide ad hoc analysis and support as needed. Conduct ad hoc analyses to support business decisions and provide analytical support for special projects as needed.</li><li>
Act as a role model for team members, providing guidance and support as needed.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Economics, Business or Engineering.</li><li>
Have at least 4+ years of experience working in a startup or consultancy.</li><li>
A-grade presentation skills.</li><li>
Strong analytical and problem-solving skills, with the ability to synthesize complex data into meaningful insights.</li><li>
Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.</li><li>
Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.</li><li>
Demonstrated ability to work with data</li><li>
Ability to assess the issues with a process, collect feedback, build a framework and work cross-functionally to solve problems.</li><li>
Familiarity with financial modeling and forecasting.</li><li>
Ability to work independently as well as collaboratively in a team environment.</li><li>
Ambitious, self-starter who can manage through ambiguity.</li><li>
Willing to question the status quo when needed.</li></ul></div>

Sr. Specialist Performance Kitchens

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
About the role
The heart of our mission at talabat is to constantly provide breadth and depth (choice) of restaurants to our users.
We are seeking a motivated, result-driven Sr. Sales Executive to join our experienced team and be the face of talabat to our partners. As a Sr. Sales Executive, you will play a pivotal role in delivering choice to our users by acquiring top restaurants. You will spend your time on the field growing your network and strengthening your pipeline to close deals and help us grow. 
Key Responsibilities<ul><li> 
Execute a strategic plan to contact, negotiate, and sign top restaurants in your assigned market.</li><li>
Identify, contact, meet, and close deals with the decision makers of the restaurant partners assigned to you.</li><li>
Spend your time cold calling or on the field visiting partners to uncover opportunities.</li><li>
Engage with potential restaurant partners through effective communication channels, including meetings and calls.</li><li>
Build an in-depth understanding of the restaurants in your assigned area/city.</li><li>
Go the extra mile to overachieve your assigned target.</li><li>
Build and manage long term successful relationships with partners.</li><li>
Own the entire sales cycle from lead generation, cold calling, pitching, negotiating, objection handling, to contact closure and document submission.</li><li>
Be extremely aware and knowledgeable of your pipeline at a granular level.</li><li>
Refine sales messaging, prospecting, qualifying, and closing techniques</li><li>
Report progress, results, expectations to your team leader who will directly support your growth.</li><li>
Engage with industry events and conferences to establish Talabat as the partner of choice for major brands.</li><li>
Lead negotiations for complex deals with a focus on achieving favorable terms and mutual value.</li><li>
Collaborate with cross-functional teams to tailor offerings to meet the unique needs of large-scale partners.</li><li>
Cultivate and maintain strong relationships with key decision-makers within major brands.</li><li>
Act as the main point of contact for strategic partners, ensuring their needs are met and issues are addressed promptly.</li><li>
Mentor junior team members, sharing insights and best practices to enhance overall team performance.</li><li>
Conduct thorough market analysis to identify trends, competitive intelligence, and opportunities for growth.</li><li>
Generate regular reports detailing sales performance, pipeline status, and key metrics.</li></ul> 
Qualifications 
What did we order?<ul><li>
3-5 years of experience in sales and tech</li><li>
Proven track record of successfully leading and closing complex deals with big brands.</li><li>
High level of ownership and dedication.</li><li>
You show creative sales tactics to engage with prospects.</li><li>
Experience using CRM (Salesforce) and Google Apps.</li><li>
Demonstrated ability to work collaboratively in cross-functional teams.</li></ul></div>

Sr. Sales Executive

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
<ul><li>
Contribute to regional logistics projects to enhance rider retention across APAC and EU markets, with a focus on early retention &amp; prevent churn.</li><li>
Conduct and analyse cross-functional experiments to optimise retention and minimise churn through targeted testing, while ensuring automation and cost optimisation</li><li>
Develop visualisations from large data sets to support effective decision-making within the team and across functions.</li><li>
Analyse extensive product data to understand rider behaviors, using insights to guide product direction.</li><li>
Support data-driven initiatives aimed at optimising retention and operational workflows</li><li>
Identify and address inefficiencies in logistics operations to enhance riders&rsquo; app experience which may result in churn reduction</li><li>
Collaborate with Central and local teams to ensure effective product roll outs</li></ul> 

Qualifications 
<ul><li>
2+ years of proven experience in logistics, product operations, or similar roles within tech, mobility, or delivery industries.</li><li>
Proficiency in data analysis tools such as SQL, Excel, and data visualisation platforms (e.g., Tableau, Power BI, Google Datastudio).</li><li>
Strong understanding of experimentation methodologies, including A/B testing and retention optimisation strategies.</li><li>
Proven ability to interpret large, complex datasets, identify trends, and translate findings into actionable strategies.</li><li>
Effective cross-functional collaboration skills, with experience working across diverse teams.</li><li>
Strong problem-solving capabilities, adaptability, and a proactive approach to challenges.</li><li>
Excellent communication skills, both verbal and written, with the ability to influence stakeholders.</li><li>
Proven ability to effectively manage multiple stakeholders across various countries.</li><li>
Familiarity with internal rider communications tools and quest mechanisms is a plus.</li></ul></div>

Specialist, Rider Retention

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
We are looking for an enthusiastic and motivated project management professional with strong analytical skills to support performance projects,. This role will report to the Project Manager - Sales and will assist in shaping, evaluating, and reporting on the company's strategic projects, which drive growth and enhance partner retention. This role will interface with cross-functional and local teams to ensure the successful execution of projects through data-driven decision-making, improving profitability, streamlining operations, and enhancing partner experiences.
What&rsquo;s On Your Plate?<ul><li>
Assist in developing project scope, timelines, and objectives, involving all relevant stakeholders to ensure feasibility and collaboration.</li><li>
Support the coordination of internal resources for the successful execution of project deliverables.</li><li>
Help communicate project timelines and expectations to stakeholders effectively.</li><li>
Engage in strong communication across functions and assist in developing and applying project management standards, tools, and systematic processes.</li><li>
Report on project progress, build tools to support the reporting, and update local stakeholders on outcomes, challenges, and opportunities.</li></ul>
Project Focus:<ul><li>
Analyze Business Growth: Focus on evaluating the growth of our business, with particular attention to Sales team performance and restaurant inventory.</li><li>
Forecasting and Collaboration: Work closely with other functions to develop accurate forecasts for vendor acquisition, churn, retention, and overall performance.</li><li>
Market and Vendor Analysis: Conduct in-depth analysis of market trends, competitive landscapes, and vendor insights to uncover growth opportunities and create strategies to expand our inventory.</li><li>
Data-Driven Insights: Utilize data analytics and customer insights to understand vendor behavior, identify gaps, and develop targeted tactics to improve retention rates and reduce churn.</li><li>
Performance Monitoring: Continuously monitor KPIs and metrics to track the effectiveness of initiatives, ensuring we maximize the impact on inventory growth and identify areas for further improvement.</li><li>
Churn Vendors Reactivations : Reactivating churned vendors to contribute to the growth of our inventory</li></ul>
What Did We Order?<ul><li>
Bachelor&rsquo;s Degree from a reputed institution in a related field.</li><li>
1-3 years of professional experience within the food delivery, e-commerce, or management consulting industries (Experience in subscription-focused business is a plus).</li><li>
Familiarity with data tools: SQL, Looker, etc.is a plus</li><li>
Strong analytical and communication skills (both verbal and written).</li><li>
Experience with PowerPoint and Excel and/or Google Slides/Sheets.</li><li>
Proven problem-solving skills, including structuring problems, performing detailed analysis, and translating data into actionable insights.</li><li>
Some experience in stakeholder management, relationship management, or similar roles within the food tech industry or related sectors.</li><li>
Experience working with cross-functional teams is a plus.</li></ul></div>

Specialist Sales Projects - El Mansoura

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Job Description
We are seeking a Specialist Vendor Operations - Key Accounts to join our dynamic team and contribute to our expanding endeavors. He/she will be accountable for the day-to-day activities and supporting the local Operations Manager &amp; Key Account Managers for Pharmacies in the execution of priorities and tasks for key accounts. Main point of contact for vendors ensuring any changes, issues or requests are completed and tracked If you possess leadership qualities and are seeking a fresh challenge, an opportunity awaits you within our international workplace. 
What&rsquo;s On Your Plate?<ul><li>
Own key account on-boarding processes including scanning inventory for catalogue creation &amp; ensuring 100% accuracy and completion of assortment information setting up branches across platforms &amp; setting up opening hours for Pharmacies</li><li>
Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalogue, price changes etc)</li><li>
Actioning vendor changes i.e. opening hours, contact numbers, assortment</li><li>
Responsible for updating vendor's assortment catalogue and integrations process for assortment, inventory management &amp; price updates</li><li>
Regularly reviewing vendor's assortment looking at orders generated &amp; top out-of-stock worst offenders; sharing reports with the local ops manager</li><li>
Generating performance reports supported with detailed data analysis to drive the right focus on key improvement areas</li><li>
Regularly visiting vendors to build strong on-the-ground relationships and leverage these to drive improvements, understand key pain points and best practices</li><li>
Provide operational oversight on vendors' performance</li><li>
Daily review of performance &amp; monitoring of inventory/price updates, identifying any issues and resolving to ensure correct availability &amp; prices</li><li>
Responsible for ensuring vendors have the right training, tools (devices etc) and processes in place ensuring local tracking, implementation and vendors compliance</li><li>
Vendors' point of contact for any technical or process issues, creating incident tickets / providing guidance/solutions immediately</li><li>
Collaborate with other VCs within the market and across the region for best practices and lessons learned</li><li>
Consistently able to priorities by focusing on high-impact/critical tasks and multi-task</li><li>
Ability to react to local market issues with appropriate solutions and escalate to local Ops Manager, where necessary</li><li>
Communicating key trends, opportunities and issues effectively to local operations managers and key account managers</li></ul> 
Qualifications 
What Did We Order?<ul><li>
Strong vendor operational knowledge</li><li>
Ability to document processes and guidelines</li><li>
Ability to work with data and highlight key insights</li><li>
Ability to solve minor issues efficiently, understand which issues require escalation and propose documents/changes to mitigate</li><li>
Ability to build relationships, motivate peers and manage upwards</li><li>
3+ years experience in an operational role</li><li>
Understands grocery operations</li><li>
Ability to build relationships, motivate peers and manage upwards</li><li>
Pharmacy or Biotechnology graduate is a plus.</li></ul></div>

Specialist Key Accounts Operations

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
As a Manager, COO Office , you will play a pivotal role in the regional team, working directly with the COO to drive the company&rsquo;s strategic objectives. Your responsibilities will encompass supporting the development and performance management of OKRs, implementing effective governance mechanisms, and leading high-priority cross-functional and special projects. You will collaborate closely with senior stakeholders across MENA, including regional functional leads, MDs, and Exco members, ensuring seamless execution and alignment with the company&rsquo;s vision. 
 
 
WHAT&rsquo;S ON YOUR PLATE? 
Strategic Alignment &amp; OKR Development:<ul><li>
Collaborate with the COO to define and align cross-functional OKRs with business goals.</li><li>
Facilitate the establishment of measurable and achievable goals across functions.</li><li>
Ensure that OKRs are effectively communicated and understood throughout the COO functions.</li></ul> 
Performance Management &amp; Governance:<ul><li>
Develop and implement governance mechanisms to track OKR progress.</li><li>
Identify performance gaps and collaborate with functional leads to address them.</li><li>
Prepare regular performance reports for the COO and senior leadership.</li></ul> 
Special Projects &amp; Strategic Initiatives:<ul><li>
Lead high-priority projects across MENA, ensuring timely and efficient execution.</li><li>
Manage project timelines, resources, and stakeholder communications.</li><li>
Provide strategic insights and recommendations to the COO and project teams.</li></ul> 
Stakeholder Management &amp; Communication<ul><li>
Build and maintain relationships with senior stakeholders, including functional leads, MDs, and Exco.</li><li>
Prepare reports, presentations, and other materials for the COO&rsquo;s decision-making and external communication needs.</li></ul> 
WHAT DID WE ORDER?
Qualifications &amp; Experience:<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Business, economics, engineering, or a related field. MBA or advanced degree is a plus.</li><li>
5-6 years of experience in strategy consulting, founder&rsquo;s office, or similar strategic role; Additional experience in technology, e-commerce, or food industries is a plus.</li></ul>
Skills &amp; Competencies:<ul><li>
Strong analytical and problem-solving skills.</li><li>
Ability to work with large datasets and extract meaningful insights.</li><li>
Data-driven mindset with a keen eye for identifying trends and anomalies.</li><li>
Ability to present insights in a clear and actionable manner to stakeholders.</li><li>
Excellent communication and interpersonal skills.</li><li>
Exceptional project management skills, with the ability to manage multiple priorities and deadlines.</li><li>
Self-starter with the ability to work independently and in a team environment</li></ul></div>

Manager COO Office

Join Delivery Hero and explore 24   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.