Urwah Admin

Delivery Hero

<div>Company Description 
Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
<ul><li>
Responsible for defining country expansion plans to reach growth targets</li><li>
Full functional knowledge of maintenance and engineering works required, including end-to-end planning and execution of store scouting, layout design, tender analysis, contract awarding, construction, and commissioning</li><li>
Leads and coordinates between different functions to reach the right decision on areas to expand in (logistics, commercial, operations, legal &amp; city heads)</li><li>
Accountable for the creation and implementation of best practice maintenance vision, strategy, policies, processes and procedures to aid and improve operational performance</li><li>
Manages the construction &amp; procurement cycle from the Pre leasing until the go live (tendering, drawings, BOQs &amp; negotiations)</li><li>
Negotiates contracts with landlords to reach the targeted budget</li><li>
Ensures alignment between the different functions until the go live date (operations, commercial, legal &amp; logistics)</li><li>
Leading a team of maintenance supervisors, technicians, and multiple external vendors to ensure that all maintenance requirements are properly fulfilled for all stores in Egypt (equipment list, equipment maintenance, facilities management)</li><li>
Owns the maintenance related overhead budget and accountable to drive optimization to reach the business targets</li><li>
Designs and manages the maintenance team resources to ensure efficient utilization</li><li>
Leads others to solve complex problems; uses analytical thinking, tools and judgement to identify innovative solutions</li><li>
Manages &amp; accountable for delivering the operations optimization initiatives along with the operations team (e.g. Layout optimization, dispatch areas...etc.)</li>
Manages &amp; accountable for the CPAEX &amp; OPEX related to maintenance &amp; construction 
<li>
</li></ul> 
 
Qualifications 
<ul><li>
You must have a minimum of 5 years of experience within the respective field.</li><li>
Great stakeholder management experience both internally and externally.</li><li>
Team management</li><li>
You are someone energized by the unknown and look forward to learning each day on the job.</li><li>
Language skills: Fluent English and Arabic would be a plus</li></ul></div>

Maintenance Manager - tMart

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary
The Inventory Controller oversees inventory performance across multiple stores, ensuring strong stock 
governance in both 3PL and owned distribution centers as well as dark stores. The role is accountable for 
maintaining high inventory accuracy, controlling shrinkage, optimizing stock levels, and standardizing 
processes across countries.
This position acts as a central control tower, driving alignment between supply chain, warehouse operations, 
finance, commercial, and store teams to protect margin and improve working capital efficiency. 
Qualifications 
What&rsquo;s On Your Plate?<ul><li>
Maintain accurate inventory records through regular reconciliation of physical and system stock.</li><li>
Identify, analyze, and resolve stock variances and shrinkage trends.</li><li>
Lead cycle counts, full stocktakes, and ad hoc physical verifications.</li><li>
Monitor stock cover and Days on Hand to prevent overstocking or stockouts.</li><li>
Manage slow movers, discontinued items, and excess inventory.</li><li>
Coordinate closely with warehouse and 3PL partners to ensure proper receiving, QC, picking, and dispatch controls.</li><li>
Oversee return processes, transfers, and supplier-related adjustments.</li><li>
Conduct SKU-level analysis to highlight risks and improvement areas.</li><li>
Prepare clear inventory performance reports for management.</li><li>
Support the month-end closing and reconciliation with finance.</li></ul> 

Additional Information 
What Did We Order?<ul><li>
You have at least 4+ years of experience in Inventory management.</li>
You are very detail-oriented, structured and know how to prioritize <li>- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>
You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>
You are someone energized by the unknown and look forward to learning each day on the job.</li><li>
You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>
Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>
Language skills: Fluent English and Arabic would be highly advantageous.</li></ul></div>

Associate Inventory Controller

<div>Company Description 
Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
We are seeking a dynamic and experienced individual to join our team as a Rider Quality &amp; Compliance Logistics Manager. In this role, you will be responsible for overseeing and optimizing the quality and compliance aspects of our rider operations, and ensuring smooth flow and on-ground day to day operations of On-Road Quality Control Patrollers (t-patrollers).
The ideal candidate will have a strong background in logistics, a keen eye for compliance, and a passion for ensuring a seamless and compliant rider experience through a data driven approach.
What&rsquo;s On Your Plate?
Quality Management:<ul><li>
Develop and implement quality management processes to ensure the highest standards of service and efficiency in rider logistics.</li><li>
Conduct regular audits and assessments to identify areas for improvement and ensure adherence to quality standards.</li></ul>
Compliance Oversight:<ul><li>
Drive the Rider Appearance and Behaviour compliance across the market.</li><li>
Ensure the riders are delivering the best in class customer experience through data monitoring.</li><li>
Develop and maintain a comprehensive compliance matrix for the riders to ensure the regional requirements are being met.</li><li>
Stay informed about local, and regional changes and regulations affecting rider logistics.</li><li>
Ensure riders and logistics operations comply with relevant laws, regulations, and industry standards.</li></ul>
Performance Monitoring &amp; Improvement:<ul><li>
Follow up on key performance indicators (KPIs) for rider Quality logistics scores (RQS) and compliance.</li><li>
Regularly assess and analyze performance data to identify trends, areas for improvement, and implement corrective actions / Update compliance matrix when needed.</li><li>
Drive the Rider Quality OKR improvement across the market.</li><li>
Drive continuous improvement initiatives by identifying opportunities for efficiency and effectiveness in rider logistics.</li><li>
Implement best practices and stay abreast of industry trends to enhance the overall quality of rider operations.</li></ul>
Safety Measures:<ul><li>
Implement and monitor safety measures to ensure the well-being of riders during their operations.</li><li>
Collaborate with relevant stakeholders to address safety concerns and implement preventative measures.</li></ul>
Documentation and Reporting:<ul><li>
Maintain accurate and up-to-date records related to rider compliance and quality.</li><li>
Generate regular reports for management, highlighting key performance metrics and compliance status.</li></ul>
Training and Development:<ul><li>
Collaborate with the training team to create materials that promote adherence to quality and compliance standards.</li><li>
Coordinate with the rider training team to design and deliver compliance training programs for riders, ensuring they are well-versed in safety regulations and operational compliance.</li></ul>
Communication and Collaboration:<ul><li>
Foster strong communication channels with riders, local logistics teams, and regional logistics leadership.</li><li>
Collaborate with cross-functional teams, including operations, compliance, and product, to ensure seamless integration of quality and compliance processes.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
Bachelor's degree in Logistics, Supply Chain Management, or a related field.</li><li>
Good communication skills in English and Arabic language.</li><li>
Confident user of Excel, Google documents, spreadsheets, and smartphone apps.</li><li>
Analytical thinker, who is able to find solutions that are practical and effective.</li><li>
Excellent leadership skills: Experience with managing a bigger group of people.</li><li>
Proven experience in logistics and compliance management, preferably in the transportation or delivery industry.</li><li>
Ability to work under pressure, handle stress, and handle many people with different personality types, diverse levels of education and abilities.</li><li>
Good understanding of local areas and the street system and road network (must have local Egypt experience)</li><li>
Can-do attitude, problem solving skills and passion for the food industry.</li><li>
Knowledge of safety protocols and compliance standards.</li></ul></div>

Manager Rider Quality & Compliance

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary
Responsible for directly managing and supporting the Accounting team throughout the region. Managing and performing all company related accounting activities, managing financials and processing payments to suppliers.
What&rsquo;s On Your Plate?<ul><li>
 Ensure month-end closing to include reconciling accounts payable trial balance in order to ensure correctness and accuracy</li><li>
Oversee consolidation of monthly / financial year closing and assist the Sr. Director Finance in the preparation of annual report using IFRS standards</li><li>
Prepare and review all accounts payable financial reports and data in a timely and accurate manner</li><li>
Maintain the billing system by preparing bills and invoices, specifying the terms and conditions for the payment, payment due date, amount, method of payment and due balance</li><li>
 Reconcile the account receivables to ensure that all payments are accounted properly on weekly, monthly and yearly basis</li><li>
Generate financial statements and reports detailing paid and unpaid invoices, bank deposit records, reports of active accounts, Age analysis, status of the accounts and collection on weekly, monthly, quarterly or annually basis using IFRS standards</li><li>
Maintain general ledger accounts and prepare journal entries for accruals and variances</li><li>
 Ensure transactions posted to GL comply with IFRS standards</li><li>
Prepare financial statement (balance sheet, income statement, cash flow, change of equity)</li><li>
Manages the team to ensure that work is properly allocated and completed in a timely and accurate manner</li><li>
Monitor, guide and manage the team, provide them guidance to coach, motivate, and lead them to use optimum performance</li><li>
Handles communication with the team, live meetings, email correspondence, reporting etc</li><li>
Assign and monitor the tasks to complete appropriate work assignments</li></ul>
Produce metrics which provide visibility on the progress of work assignments and team performance 
What Did We Order?<ul><li>
 Bachelor&rsquo;s Degree within Finance or any other related field</li><li>
 Minimum of 3 years&rsquo; experience within Finance</li><li>
Time Management Skills</li><li>
Analytical and Problem Solving Skills</li><li>
Quantitative Skills</li><li>
Customer Service Skills</li><li>
Organizing Skills</li><li>
Fluent in both languages Arabic and English</li><li>
Communication skills (Written and Verbal)</li><li>
Excel Skills</li></ul></div>

Manager Finance

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
As the Senior Manager, Data &amp; Analytics (Logistics) you will lead a team responsible for providing in-depth logistics insights, from geographical operations and fleet performance to delivery efficiency and cost optimization. You will work closely with the Logistics, Service Operations teams as well as other analytics teams to ensure that data-driven decision-making supports our scaling needs and improves customer satisfaction.
Responsibilities:<ul><li>
Managing, guiding and growing a team of 3-6 analysts to develop actionable insights and data solutions that optimize logistics operations, reducing costs, and improving delivery times.</li><li>
Lead the team in building, maintaining data self-serve solutions and defining metrics for platform productivity, delivery speed, and logistics costs to support day-to-day and strategic logistics decisions.</li><li>
Collaborating with logistics and service operations teams to improve processes, such as route optimization, fleet utilization, and last-mile delivery efficiency.</li><li>
Conducting hands-on data analysis, using SQL and analytics tools, to support deep dives into logistics performance and identify areas for improvement.</li><li>
Collaborating with analytics engineering to implement data models that accelerate time to insights, enhance data self-serve, facilitate demand forecasting, inventory planning, and operational capacity management.</li><li>
Providing regular reports on logistics KPIs to senior management, with insights into key trends, issues, and areas for operational efficiency gains.</li><li>
Strategic partnership with domain logistics directors to shape the analytics roadmap and own the outcomes in a fast paced environment</li><li>
Providing analytical thought leadership on key strategic topics, enabling better decision making though impact quantification and pushing a data driven culture forward.</li><li>
Managing complex analytical projects end to end, communicating updates/outcomes to senior leadership.</li></ul>
Find out more about our Data Analytics folks here:<ul><li>
Turn insights into impact!</li><li>
Looking for a career in data analytics? This could be the opportunity for you!</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Supply Chain, Logistics, Data Science, or related field.</li><li>
Around 10 years of experience as a Data Analyst, with proven record of leading teams and growing other analytics professionals</li><li>
Around 3 years of experience or more in logistics, supply chain, or operations analytics, with a proven track record of delivering insights to drive efficiency and cost savings.</li><li>
Advanced SQL skills and experience with data visualization platforms (e.g., Tableau, Looker).</li><li>
Strong analytical and problem-solving skills, with experience in forecasting and optimization.</li><li>
Excellent communication skills, with the ability to translate complex data findings into clear recommendations for logistics stakeholders.</li><li>
Familiarity with operations research, fleet management, inventory planning, A/B experimentation, demand/supply forecasting and warehouse operations is a plus.</li><li>
Proven record of managing senior stakeholder relationships and ability to influence without authority.</li></ul> 

Additional Information 
What we offer:<ul><li>
A dynamic and challenging work environment.</li><li>
A company committed to developing you personally and professionally.</li><li>
A great working atmosphere with regular company and team events.</li><li>
A vibrant and international team committed to diversity and inclusion.</li><li>
Responsibility from day one in a fast growing and global company.</li><li>
Other benefits include free food, health and dental insurance, and learning and development opportunities!</li></ul>
foodpanda is operated by Delivery Hero Group (&ldquo;DH Group&rdquo;) - the world&rsquo;s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.
In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 16 markets in both regions.</div>

Senior Manager, Data & Analytics

<div>Company Description 
Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
ROLE SUMMARY
The Account Manager - Vendor Help Desk will be responsible for offering remote support to Talabat&rsquo;s long-tail accounts and guiding the restaurant Partner on self-serve actions to drive their growth. This role&rsquo;s engagement with our accounts is critical to their future success with Talabat, especially for accounts that have been newly onboarded on the platform. We expect this role to offer basic account management capabilities in a virtual form, and potentially gain a path to join the local Sales team as part of the natural career progression. 
WHAT&rsquo;S ON YOUR PLATE?<ul><li>
Make periodic calls to Talabat&rsquo;s long tail accounts, and act as their main point of contact for commercial guidance. This includes both inbound and outbound calling.</li><li>
Educate the accounts on recommended actions to take (why and when) at a basic level, and ensure they take those actions so that they can grow their business on Talabat.</li><li>
Help grow the long tail portfolio by delivering on key input and output metrics from the vendor point of view, such as engagement rate, orders, GMV, menu quality, order cancellation rate, etc.</li><li>
Guide the accounts to build self-serve capability by constantly educating them on the right actions to take - both for commercial as well non-commercial tasks (e.g. creating tickets on the Vendor Portal for operational issues).</li><li>
Ensure a high level of adherence to our internal guidance on ways of working, and engagement mechanisms with the account.</li></ul> 
WHAT DID WE ORDER?<ul><li>
University Graduates Only.</li><li>
Experience in Sales or Account Management is a plus.</li><li>
B2-C1 level proficiency in English as well as Arabic.</li><li>
Knowledge and experience working on MS Excel. Background with tools such as Tableau is a plus.</li><li>
Highly motivated with curiosity to learn and excel in a fast-paced and constantly changing environment.</li></ul></div>

Online Account Manager - Vendor Help Desk

<div>Company Description 
Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description<ul><li> 
Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).</li><li>
Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).</li><li>
Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) &amp; proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.</li><li>
Property / Asset management: Proper management of the property and facility, plus asset management and tracking.</li><li>
Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency.</li><li>
Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc.</li><li>
Managing Productivity, work standards, and development of store staff.</li><li>
Monitoring and managing the store costs VS budget for the section.</li><li>
Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).</li><li>
Monitoring financial and operational performance of each store and initiating required actions for improvement.</li><li>
Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.</li><li>
Developing action plans with the department manager to address weak areas in need of improvement.</li><li>
Instituting training and developmental programs for staff and monitoring effective implementation.</li><li>
Monitoring product range availability according to selected store product range.</li><li>
Develop preventive and regular maintenance plans</li></ul> 
Qualifications<ul><li> 
You have at least 7+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus.</li><li>
You have built teams and led cross-functional projects at scale.</li><li>
You are very detail-oriented, structured and know how to prioritize - you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>
You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>
You are someone energized by the unknown and look forward to learning each day on the job.</li><li>
You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>
Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>
Language skills: Fluent English and Arabic would be highly advantageous</li></ul></div>

Manager Area Operations - tMart

Join Delivery Hero and explore 54   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.