Qureos Mentor

Delivery Point Logistic Services

● Assign deliveries to couriers based on schedules and route plans, ensuring efficient and timely service.● Monitor and track delivery status, proactively addressing any issues or delays that may arise.● Supervise riders/drivers to ensure adherence to safety best practices during the handling and transportation of shipments.● Receive and respond to emergency and non-emergency calls, assessing situations, prioritizing calls, and providing appropriate instructions or assistance.● Coordinate schedules and routes in the most effective manner, optimizing efficiency and minimizing delays.● Inform field units about new orders, changes, or any relevant information, including traffic updates.● Maintain accurate and up-to-date call logs and data using the MyDP Portal or relevant tracking systems.● Provide reports and updates to upper management on performance, operational metrics, and any notable incidents.● Collaborate with other departments, such as customer service and logistics, to ensure seamless operations and customer satisfaction.● Continuously monitor and improve operational processes to enhance efficiency and meet service level targets.Knowledge and skillsHigh school diploma or equivalent; additional relevant certifications or training is a plus.● Proven experience in a dispatching or similar operational role, preferably in the logistics or transportation industry.● Strong organisational and multitasking skills, with the ability to handle a high volume of calls and tasks simultaneously.● Excellent communication skills, both verbal and written.● Proficiency in using dispatching software, tracking systems, and other relevant tools.● Sound decision-making abilities, with the capacity to assess situations and prioritise calls effectively.● Familiarity with geographical areas and routes to optimise delivery plans.● Ability to remain calm and composed in high-pressure situations and effectively manage emergencies.● Strong attention to detail and accuracy in maintaining records and documentation.Flexibility in working hours, as dispatching may require shift work or be on-call based.KPI● Maintain Average UTR to couriers at 1.5 per hour.● Control Courier Fleet in ensuring they are responsive to the dynamics in the work volume.● Ensuring Last Mile end of cycle to shipments are recorded and completed● Weekly &amp; Monthly Report to Management● MyDP System Dashboard Control● Pick up on time is a very high vital operational element● Weekly &amp; Monthly Targets of OFD VolumesPlanning &amp; Strategies to be set to High &amp; low seasonsJob Type: Full-timePay: BD250.000 - BD260.000 per month

Operations Disatcher

We are looking for a real specialist in E-Commerce &amp; Express Cross-Border Logistics to lead and grow our international shipping business from:This role is NOT freight, NOT LTL, NOT sea cargo. This is a pure E-commerce &amp; Express Growth position.Key Responsibilities:Build and operate cross-border E-commerce shipping lanes.Contract with:<ul><li>E-commerce platforms</li><li>Merchants</li><li>Aggregators</li><li>Express &amp; courier companies</li></ul>Set:<ul><li>KG rates, Volumetric rates, COD models, RTO handling</li></ul>Manage:<ul><li>Customs clearance, Air shipments, Airport / port pickup, Local last mile delivery in Bahrain</li></ul>Mandatory Requirements: Minimum 5 years proven experience in:<ul><li>E-commerce logistics</li><li>Express cross-border shipping</li></ul>Strong knowledge of:<ul><li>COD, RTO, Last mile operations</li></ul>Existing network with:<ul><li>Merchants, Marketplaces, Couriers</li></ul>Salary &amp; Benefits:<ul><li>Fixed Salary: BHD 1000.</li><li>Company car + mobile phone.</li><li>Direct commission on every deal generated.</li><li>Monthly performance bonuses.</li><li>Real authority to build and scale a full business unit.</li></ul>To Apply:Submit your CV with a clear explanation of your E-commerce &amp; Express Cross-Border experience.Job Type: Full-timePay: Up to BD1,000.000 per monthWork Location: In person

Head of E-Commerce & Express Growth

We are looking for qualified candidates who can manage all system integrations, digital operations, CRM/HRM implementation, and streamline the company&rsquo;s digital workflowSystems &amp; Technology Management<ul><li>Lead all system implementations across departments.</li><li>Select and evaluate CRM, HRM, and ticketing platforms.</li><li>Manage hardware devices and ensure seamless integration with software.</li><li>Oversee system architecture, performance, updates, and security.</li></ul>Business Analysis<ul><li>Analyze departmental needs and convert them into clear requirements.</li><li>Write functional and technical requirement documents.</li><li>Build flowcharts, workflows, and SOPs for all digital processes.</li><li>Improve operational efficiency through automation and digital tools.</li></ul>Project Management<ul><li>Act as project owner for all software and system projects.</li><li>Communicate with software vendors, negotiate timelines, and monitor progress.</li><li>Manage system rollouts, testing, and UAT phases.</li><li>Ensure smooth go-live launches and post-launch support.</li></ul>Integrations &amp; Digital Operations<ul><li>Develop and manage API integrations between systems.</li><li>Consolidate multiple dashboards into unified operational screens.</li><li>Maintain ticketing systems and build automated escalation flows.</li><li>Support all departments with digital tools and troubleshooting.</li></ul>Training &amp; Support<ul><li>Train staff on system usage, new features, and best practices.</li><li>Create documentation and user guides.</li><li>Provide second-level support for system issues.</li></ul>Required Skills &amp; Qualifications:EducationBachelor&rsquo;s degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related digital/technical field.Skills<ul><li>Excellent documentation &amp; analysis skills.</li><li>Strong understanding of APIs and system integrations.</li><li>Ability to build workflows, SOPs, diagrams, and flowcharts.</li><li>Solid project management and communication skills.</li><li>Hands-on IT capability (devices, PDAs, network basics).</li><li>Ability to train teams and manage change.</li></ul>Personality/Behavioral Traits Needed:Highly organized and proactive.<ul><li>Strong ownership mentality.</li><li>Problem-solver who works independently.</li><li>Able to manage multiple projects at the same time.</li><li>Comfortable working under pressure in a fast-paced environment.</li></ul>Job Type: Full-timePay: BD700.000 - BD800.000 per monthApplication Question(s):<ul><li>Are you a Bahraini Candidate registered with MLSD?</li></ul>

Systems & Digital Operations Lead

Job purpose:As a Senior Accountant, you will be responsible for overseeing the preparation of accounts, leading budgeting processes, and managing complex financial information. In addition to ensuring compliance and accuracy, you will provide strategic financial advice, support decision-making, and guide junior staff. You may also play a key role in advising and assisting clients with advanced financial planning and regulatory requirements.Job responsibilities:&middot; Lead and oversee monthly, quarterly, and annual closings, ensuring accuracy and timeliness.&middot; Supervise vendor and supplier payments across all channels, reviewing supporting documentation and ensuring compliance.&middot; Manage and monitor petty cash transactions, establishing controls and reviewing reconciliations.&middot; Review and approve invoices, receipts, and LPOs prepared for clients and suppliers.&middot; Ensure financial data confidentiality, conduct regular database backups, and strengthen internal controls.&middot; Enforce compliance with financial policies, regulations, and accounting standards.&middot; Produce and review error-free accounting reports, presenting insights and recommendations to management.&middot; Analyze complex financial information, summarize financial status, and provide variance analysis.&middot; Act as a key point of contact for clients, auditors, and regulatory authorities.&middot; Prepare and review asset, liability, and capital account entries by compiling and analyzing account information.&middot; Oversee documentation of financial transactions and ensure accuracy in system entries.&middot; Monitor and reconcile all transactions (inflows/outflows), including bank statements and credit card accounts.&middot; Safeguard financial information through secure systems and compliance with confidentiality standards.&middot; Substantiate and validate financial transactions by auditing supporting documents.&middot; Supervise payroll accounting for drivers and riders, ensuring accuracy in salary disbursement.&middot; Oversee COD collections and reconciliations with riders and shops.&middot; Provide guidance and support to junior accountants and delegate tasks effectively.&middot; Manage cash deposits and withdrawals, ensuring proper documentation and reconciliation.&middot; Lead VAT return procedures and ensure compliance with tax regulations.&middot; Oversee registration of all transactions through the Zoho system (receivables and payables).&middot; Maintain and monitor fixed assets, prepayments, and depreciation schedules.&middot; Identify opportunities for process improvement and automation within accounting workflows.&middot; Perform other duties as delegated by Management, with a focus on leadership and strategic contribution.Knowledge, skills, and experience:&middot; Bachelor&rsquo;s or Master&rsquo;s degree in Accounting, Finance, or Taxation.&middot; Minimum 3-6 years of progressive accounting/finance experience, including supervisory responsibilities.&middot; Strong expertise in financial reporting, compliance, and regulatory requirements.&middot; Experience managing multiple legal entities under different legal umbrellas.&middot; Advanced proficiency in accounting systems (e.g., Zoho, SAP, Oracle) and MS Excel.&middot; Demonstrated ability to lead teams, mentor junior staff, and manage complex workflows.&middot; Strong analytical, problem-solving, and organizational skills.&middot; Bilingual proficiency (English and Arabic) is an asset.Key Competencies:&middot; Strategic Accounting &amp; Financial Management&middot; Corporate Finance &amp; Tax Compliance&middot; Advanced Reporting &amp; Analytical Skills&middot; Leadership &amp; Team Development&middot; Attention to Detail &amp; Deadline Orientation&middot; Confidentiality &amp; Ethical Standards&middot; Time Management &amp; Prioritization&middot; Process Improvement &amp; InnovationJob Type: Full-timePay: BD550.000 - BD650.000 per month

Senior Accountant

We're excited to announce an opportunity for a Ground Operations Coordinator to join our Food Transportation team!Job Responsibilities:<ul><li>Ensure drivers comply with agreed regulations and uphold operational standards.</li><li>Monitor key financial indicators, ensuring efficient handling of rider payments, pending dues.</li><li>Oversee and assist in managing rider vacations.</li><li>Work closely with the Fleet Performance Coordinator to enhance the Fill Rate and fleet efficiency.</li><li>Oversee daily performance tracking, including SLAs, Revenue per Delivery Unit (RDU), Churn Rate, and Fill Rate.</li><li>Ensure effective team communication, facilitating seamless collaboration across departments.</li><li>Monitor driver compliance, ensuring all regulations and protocols are met.</li><li>Conduct root cause analysis to identify operational challenges and propose solutions.</li><li>Implement training programs for drivers and ensure proper documentation of training records.</li><li>Manage the COD report, minimizing outstanding dues to maintain financial accuracy.</li><li>Prepare performance reports, presentations, and operational materials to support decision-making.</li><li>Apply updates and instructions from the clients, ensuring compliance.</li><li>Track and validate team performance, ensuring accuracy in completed tasks and service quality.</li></ul>Languages: English, Bangla, Hindi/Urdu, and Arabic is essentialIf you're a dedicated professional with a passion for logistics and operational excellence, we'd love to hear from you.Job Type: Full-timePay: BD250.000 - BD300.000 per monthApplication Question(s):<ul><li>Are you currently located in Bahrain?</li></ul>Language:<ul><li>English, Bangla, Hindi, Urdu &amp; Arabic (Preferred)</li></ul>

Ground Operations Coordinator