Urwah Admin

Deluxe Holiday Homes

Key Responsibilities:
<ul>
<li>Review all new Management Agreements to ensure inclusion of mandatory DTCM and RERA clauses.</li>
<li>Verify title deed or POA, landlord identification documents, KYC forms, and IBAN letters before initiating the first landlord payout.</li>
<li>Ensure commission and revenue-sharing terms align with approved company templates.</li>
<li>Audit guest files in Guesty, including passport or Emirates ID, signed house rules, terms &amp; conditions, and security deposit receipts.</li>
<li>Verify DTCM registration and municipality fee postings are completed for each check-in.</li>
<li>Check employee onboarding documentation, including MOHRE contract, visa, Emirates ID, health insurance, NDAs, and social media policy acknowledgements.</li>
<li>Ensure timely completion of offboarding requirements, including visa cancellations and end-of-service formalities.</li>
</ul>
Job Details :
<ul>
<li>Professional development budget for compliance certifications or legal courses</li>
<li>A dynamic, growth oriented culture where you will build the compliance framework from the ground up</li>
</ul>

Compliance Officer

<div>Position Overview
The Onboarding &amp; Inventory Administrator plays a critical role in supporting the property onboarding process under the Holiday Homes program. This position ensures that inspection reports are accurately translated into quotations, manages warehouse stock movements, oversees delivery tracking, and maintains unified pricing across platforms. Additionally, the Administrator serves as the primary point of contact for interior design clients not enrolling in the Holiday Home program, while managing all associated documentation and administrative tasks.
Key Responsibilities<ul><li>
Quotation &amp; Inspection Report Management</li></ul><ul><li>
Review inspection reports to identify missing or required items for each property before onboarding.</li><li>
Communicate and coordinate with the Project Manager and Interior Designers to accurately define the scope of items that need to be quoted.</li><li>
Generate accurate quotations based on inspection findings and team inputs, ensuring no items are overlooked.</li><li>
Coordinate with the Procurement Team to identify and confirm prices for items that fall outside the normal warehouse scope.</li><li>
Ensure quotations are aligned with approved price lists and company standards.</li></ul>
2. Warehouse &amp; Delivery Coordination<ul><li>
Manage the release of stock from the warehouse to properties scheduled for onboarding.</li><li>
Prepare delivery notes for all dispatches and ensure timely tracking.</li><li>
Cross-check that all items listed in quotations are successfully delivered and installed at the unit.</li></ul>
3. Inventory &amp; Pricing Control<ul><li>
Regularly review and update inventory pricing to maintain unified, standardized pricing across all company platforms.</li><li>
Flag discrepancies and coordinate with relevant teams to correct pricing inconsistencies.</li></ul>
4. Client Relations (Interior Design Projects)<ul><li>
Act as the main point of contact for clients requesting interior design services without enrolling in the Holiday Home program.</li><li>
Coordinate communication between clients and the design team to ensure smooth handling of external projects.</li></ul>
5. Documentation &amp; Administrative Work<ul><li>
Maintain accurate records of quotations, delivery notes, stock releases, and invoices.</li><li>
Organize and archive all paperwork and electronic documentation for easy retrieval.</li><li>
Ensure compliance with company filing and documentation policies.</li></ul>
Benefits:<ul><li>
Competitive salary
</li><li>medical insurance</li><li>
A dynamic, growth&#8209;oriented culture where you will build the compliance framework from the ground up</li></ul> 
Requirements &amp; Skills<ul><li>
Proven experience in administrative, operations, or procurement roles (experience in property management, real estate, or hospitality is a plus).</li><li>
Proficiency in Google Workspace (specifically Google Sheets), PMS/ERP systems, ClickUp, and other project management tools.</li><li>
Strong communication and coordination skills, with a client-oriented approach.</li><li>
Keen attention to detail and high sense of responsibility.</li><li>
Strong organizational and time management skills.</li><li>
Ability to manage multiple tasks simultaneously under tight deadlines.</li></ul>
KPIs (Key Performance Indicators)<ul><li>
Accuracy and timeliness of quotations prepared.</li><li>
Percentage of successful deliveries completed without missing items.</li><li>
Consistency of pricing across platforms.</li><li>
Client satisfaction in external interior design projects.</li><li>
Compliance with documentation and filing standards.</li></ul></div>

onboarding and Inventory Administrator

<div>Deluxe Holiday Homes is Dubai&rsquo;s leading vacation rental management firm, offering an extensive range of services including vacation rentals, property management, real estate brokerage, and more. We manage over 850 properties and employ a dedicated team of over 350 professionals, driven by innovation, professionalism, and excellence. 
Responsibilities:<ul><li>
Produce high-quality video content that highlights our luxury holiday homes, designed to captivate and attract potential guests.</li><li>
Collaborate closely with the marketing team to brainstorm fresh ideas for video content and execution, ensuring all videos remain engaging and on-brand.</li><li>
Create compelling video content aimed at attracting new landlords to list their properties with us.</li><li>
Work alongside the Digital Marketing team to develop video concepts, scripts, and storyboards.</li><li>
Operate and maintain video production equipment, including cameras, lighting, and audio tools.</li><li>
Edit and assemble raw footage into polished, professional video content aligned with the company&rsquo;s vision and standards.</li><li>
Enhance video content with graphics, visual effects, and other creative elements to maximize engagement.</li><li>
Optimize all video content for various digital platforms, including social media, websites, and email marketing campaigns.</li><li>
Stay current with industry trends, tools, and video editing techniques to ensure content remains modern and effective.</li><li>
Organize and manage video files and assets for efficient storage and easy accessibility.</li><li>
Collaborate with other departments, such as Sales and Customer Service, to produce video content tailored to their objectives.</li><li>
Provide direction and support to team members involved in production, including on-screen talent and voice-over artists.</li><li>
Ensure all video output adheres to brand guidelines and meets standards of professionalism and quality.</li><li>
Perform other duties as assigned by management.</li></ul>
Benefits:<ul><li>
Attractive and competitive salary package</li><li>
Employment visa and comprehensive medical insurance coverage</li><li>
Paid annual leave</li><li>
Supportive and dynamic work environment</li><li>
Ongoing training and professional development</li><li>
Opportunity to work in a diverse, multicultural team</li></ul> 
Requirements:<ul><li>
1&ndash;2 years of experience in the real estate industry, preferably with a portfolio showcasing previous real estate work</li><li>
Bachelor&rsquo;s degree in a related field (e.g., Media Production, Film, Marketing, or similar)</li><li>
Hands-on experience with mirrorless Sony cameras</li><li>
Proficient in using camera stabilization tools such as gimbals</li><li>
Skilled in industry-standard video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve)</li><li>
Experience in real estate photography is an advantage</li><li>
Valid UAE driving license</li><li>
Strong ability to manage multiple projects simultaneously while meeting deadlines</li></ul></div>

Videographer -Real Estate experience-

<div>Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 280+ professionals.
About the Role: 
The Maintenance Storekeeper will be responsible for managing and organizing all maintenance materials, tools, and spare parts to ensure smooth daily operations. This role involves receiving, inspecting, storing, and issuing maintenance inventory accurately and efficiently. The Storekeeper will also maintain proper records, track stock levels, coordinate with the maintenance team for material requirements, and ensure compliance with safety and storage standards
Responsibilities:<ul><li>
Inventory Management:</li></ul><ul><li>
Maintain and update inventory of MEP spares, tools, and consumables.
</li><li>Monitor stock levels and initiate purchase requisitions or reorders as needed.
</li><li>Conduct monthly stock audits and reconcile discrepancies.
</li><li>Ensure materials are properly labeled, stored, and organized for easy retrieval.</li></ul>
2. System &amp; Reporting:<ul><li>
Record and track material usage through Inflow Inventory or CAFM systems.
</li><li>Update PMS (Preventive Maintenance Schedule) material data as per technician reports.
</li><li>Generate and submit daily, weekly, and monthly stock reports.
</li><li>Verify and close open POs, ensuring timely restocking and accurate documentation.</li></ul>
3. Procurement &amp; Coordination:<ul><li>
Coordinate with the procurement team to raise and track purchase orders.
</li><li>Liaise with vendors, suppliers, and delivery drivers to ensure timely receipt of materials.
</li><li>Support the maintenance team in identifying correct parts and technical materials.
</li><li>Maintain communication with technicians and the bookkeeping team for status updates.</li></ul>
4. Receiving &amp; Issuing:<ul><li>
Verify incoming materials and spares for quantity, quality, and specifications.
</li><li>Issue materials to technicians based on job requests while maintaining proper records.
</li><li>Track consumables and ensure issuance aligns with PMS and maintenance requirements.</li></ul>
5. Compliance &amp; Safety:<ul><li>
Ensure storage areas are organized, safe, and compliant with company and safety policies.
</li><li>Follow proper handling, storage, and labeling procedures for all materials, including hazardous ones.</li></ul> 
Requirements:<ul><li>
High school diploma or equivalent; a diploma/degree in Mechanical, Electrical, or Facilities Management preferred.
</li><li>Minimum 2&ndash;4 years of experience as a Store Keeper, preferably in an MEP or Facilities environment.
</li><li>Basic technical knowledge of Electrical, Plumbing, and HVAC systems.
</li><li>Experience with CAFM and/or inventory management software.
</li><li>Knowledge of safety and compliance standards for material storage.</li></ul>
If you believe you're a perfect fit for the opportunity to collaborate with Deluxe Holiday Homes, we encourage you to apply and join our team.</div>

Storekeeper – (Maintenance Department)

<div>Join the Success Story at Deluxe Real Estate! 
Are you Dynamic, Passionate, and Energetic? Deluxe Real Estate, a trusted name in Dubai&rsquo;s real estate market, is seeking Real Estate Agents to join our rapidly growing team. Established in 2022, our mission is to offer complete real estate solutions with a commitment to integrity, customer satisfaction, and excellence.
Why Join Us?
Benefit from comprehensive training and mentoring, as well as work on over 1,000+ managed units and exclusive projects and properties across Dubai. We&rsquo;re dedicated to building trust and providing unforgettable experiences for our clients.
Areas of Expertise:<ul><li>
Long-Term Listings</li><li>
Secondary Market Sales</li><li>
Off Plan Property sales</li></ul>
Key Projects and Opportunities:<ul><li>
Exclusive leasing opportunities in some of the region's best locations.</li><li>
Strong marketing support to help generate leads and boost your success.</li></ul>
Responsibilities:<ul><li>
Develop and maintain a pipeline of clients through daily prospecting.</li><li>
Manage the sale/rental of properties, ensuring compliance with all documentation and procedures.</li><li>
Stay informed about real estate trends, especially in your area of expertise.</li><li>
Advise clients on market conditions, property values, and transactions.</li><li>
Promote properties through advertising channels, open houses, and other listing services.</li></ul>
What We Offer:<ul><li>
Full Induction Course on Professional Selling in Real Estate (with certification).</li><li>
Ongoing Training, Mentoring, and Support from top industry professionals.</li><li>
The chance to lease and advertise our managed units across Dubai.</li><li>
Secondary Sales, and Leasing.</li><li>
Opportunity to work on exclusive projects and completed communities.</li><li>
Extensive Digital and Social Media Lead Generation.</li><li>
Listings on all major property portals.</li><li>
Specialization in key areas of Dubai&rsquo;s real estate market.</li><li>
Visa/Labor Card and Medical Insurance.</li><li>
Comprehensive Back Office support for administrative tasks.</li><li>
A vibrant, diverse, and supportive work environment.</li><li>
Additional benefits based on performance.</li><li>
RERA Qualified (training can be provided).</li><li>
Only + up to 50% commission.</li></ul> 
Requirements:<ul><li>
Minimum of 2 years prior Real Estate experience in the UAE is required.</li><li>
Must be proactive and results-driven attitude.</li><li>
Passionate about real estate and sales.</li><li>
Friendly, trustworthy, and with a professional appearance.</li><li>
Must have Strong analytical and organizational skills.</li><li>
Excellent communication in English + Arabic or English + Russian language Required.</li><li>
Valid UAE Driver&rsquo;s License with own car required.</li></ul>
If you believe you're a perfect fit for the opportunity to collaborate with Deluxe Homes Real Estate, we encourage you to apply and join our team.</div>

Property Consultant – Commission Based Role

<div>Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 270+ professionals.
Responsibilities:
Property Handover &amp; Termination Formalities<ul><li>
Manage and oversee the physical handover process of all terminated properties, ensuring a seamless transition between Deluxe Holiday Homes and the landlord or their representative.</li><li>
Prepare and maintain detailed handover checklists and documentation for each property.</li><li>
Coordinate with the concerned landlord to schedule handover appointments and ensure clear communication of timelines and requirements.</li><li>
Ensure all keys, access cards, remote controls, and relevant documents are collected, recorded, and handed over properly.</li><li>
Maintain an accurate log of all handovers for internal tracking and reporting.</li></ul>
Pre-Handover Inspection &amp; Issue Resolution<ul><li>
Conduct thorough pre-handover inspections of all properties scheduled for handover.</li><li>
Identify and document any issues, damages, or pending responsibilities under Deluxe Holiday Homes&rsquo; scope.</li><li>
Re-inspect the property to verify all works have been completed to standard before final handover.</li><li>
Prepare a detailed inspection and handover report to be signed by both parties.</li></ul> 
Property inspections Prior to Owner Stays<ul><li>
Conduct regular inspections of the property to ensure proper upkeep, cleanliness, and readiness for owner visits or stays.</li><li>
Verify that all utilities, amenities, and facilities are fully functional and in excellent condition for owners.</li><li>
Document each inspection with photos and detailed reports to maintain clear property history and records.</li><li>
Conduct post-owner-stay inspections to ensure the property remains in optimal condition and address any immediate concerns.</li></ul>
Owner Stays Management &amp; Check-In Assistance<ul><li>
Personally oversee or assist with owner check-in formalities, including:</li><li>
Welcoming the landlord or their representative.</li><li>
Explaining property features and amenities.</li><li>
Ensuring all utilities, access cards, and facilities are in working order.</li><li>
Handle any special requests made by the owner to enhance their stay experience.</li><li>
Conduct post-stay inspections to confirm the property remains in good condition after owner departures.</li></ul>
Internal Coordination &amp; Follow-Up<ul><li>
Escalate any delays or challenges to the direct supervisor to avoid disruptions in handover schedules.</li><li>
Ensure that the property is fully ready cleaned, cleared, and free of liabilities prior to the official handover.</li></ul> 
Additional Responsibilities:<ul><li>
Maintain accurate and updated records in the company&rsquo;s property management system.</li><li>
Provide regular status updates and reports on handover progress to management.</li><li>
Support landlords by ensuring transparency and professionalism throughout the handover process.</li><li>
Contribute to continuous process improvements within the Landlord Relations function.</li></ul>
Benefits<ul><li>
Competitive salary Package;</li><li>
Medical Insurance Plan;</li><li>
Air Ticket Allowance;</li><li>
Transportation allowances
</li><li>Comprehensive training and support;</li><li>
A dynamic and supportive working environment;</li><li>
A great working environment;</li></ul> 
Requirements:<ul><li>
High school diploma or equivalent required. A degree in hospitality management or a related field is preferred.</li><li>
At least 2-4 years of experience in a guest relations or Directly handled property owners experience preferred.</li><li>
Proficiency in English and Additional languages are a plus.</li><li>
Strong communication and interpersonal skills, with a passion for delivering excellent customer service.</li><li>
Familiarity with hotel management software and CRM systems.</li><li>
Ability to work collaboratively with other departments and support colleagues when necessary.</li><li>
Willingness to work in a dynamic and fast-paced environment, including nights, weekends, and holidays.</li><li>
Must be having UAE Driving license and Own Car</li></ul></div>

Landlord Relations Officer

<div>Deluxe Holiday Homes is Dubai&rsquo;s leading vacation rental management firm, offering an extensive range of services including vacation rentals, property management, real estate brokerage, and more. We manage over 700 properties and employ a dedicated team of over 240 professionals, driven by innovation, professionalism, and excellence. 
About the role:
As a Guest Relations Officer you will be responsible for ensuring an exceptional guest experience by offering personalized service, handling requests, resolving complaints, and acting as a liaison between guests and various departments. They are also tasked with maintaining high levels of guest satisfaction and fostering a welcoming atmosphere. 
Responsibilities<ul><li>
Direct communications with guests before arrival to coordinate a smooth check-in;</li><li>
Welcome guests during check-in and giving a fond farewell to guest while checkout;</li><li>
Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest;</li><li>
Should possess detailed information about the Apartment/Villa, location attractions and city;</li><li>
Maintain up-to date information on arrivals, departures and apartment condition;</li><li>
Collect Guest feedback during guest departure along with his likes and dislikes and maintain all guest profiles;</li><li>
Upselling of available services such as City tours, Breakfast delivery, Airport drop off and many more plays a crucial part;</li><li>
Perform basic cashier activities as and when required for collecting/refunding to the guests;</li><li>
Give proper and complete handover to the next shift;</li><li>
Follow the house rules and policies laid down by the management;</li><li>
Conduct pre-arrival, post-departure, initial, on-request and any type of other property inspection and report when required;</li><li>
Do other tasks such as viewings, key activation/deactivation, property visits, inspections, transporting, etc when required.</li></ul> 
Benefits:<ul><li>
Competitive Salary Package.</li><li>
Employment visa &amp; Medical Insurance Plan.</li><li>
Air Ticket Allowance.</li><li>
Parking, Fuel, Salik allowances.</li><li>
Annual Paid leave.</li><li>
A great working environment.</li><li>
Comprehensive training and support.</li><li>
Opportunity to work with multi-cultural environment.</li></ul> 
Requirements:<ul><li>
High school diploma or equivalent required. A degree in hospitality management or a related field is preferred.</li><li>
At least 2-4 years of experience in a guest relations, front office, or hospitality role.</li><li>
Proficiency in English and Arabic is required. Additional languages are a plus.</li><li>
Strong communication and interpersonal skills, with a passion for delivering excellent customer service.</li><li>
Ability to resolve guest issues quickly and efficiently while maintaining professionalism.</li><li>
Ensure all guest needs and requests are met to the highest standard.</li><li>
Familiarity with hotel management software and CRM systems.</li><li>
Ability to work collaboratively with other departments and support colleagues when necessary.</li><li>
Willingness to work in a dynamic and fast-paced environment, including nights, weekends, and holidays.</li><li>
Must be having UAE Driving license and Personal Car</li></ul> 
If you believe you're a perfect fit for the opportunity to collaborate with Deluxe Holiday Homes, we encourage you to apply and join our team.</div>

Guest Relations Officer -GRO (With valid UAE Driving License)

Join Deluxe Holiday Homes and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.