Qureos Mentor

Dental Depot

Position Summary
 Discusses doctor-proposed treatment plan and associated cost with patient and/or legal guardian for general dentistry patients. Informs patient of their fiscal responsibilities, if applicable. Understands and assists patients with third party billing systems, i.e., CareCredit. Reviews dental records for proper coding. Understands and utilizes CDT codes. Works closely with administrative and clinical staff.
 
Essential Functions
 To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
 <ul>
<li>Incorporates doctor-prescribed treatment plan for general dentistry patients with insurance and financing.</li>
<li>Communicates effectively with patients and/or legal guardian regarding proposed treatment plan and associated financial cost.</li>
<li>Communicates effectively, courteously, and professionally with patients, parents/legal guardians, and clinical and administrative staff.</li>
<li>Informs patient of their fiscal responsibilities with respect to their particular insurance coverage.</li>
<li>Assists patients with third party billing systems utilized by Dental Depot, i.e., CareCredit.</li>
<li>Reviews dental records for proper coding.</li>
<li>Reviews treatment plan with Doctor or Dental office Manager prior to presenting to patients.</li>
<li>Understands and utilizes CDT codes.</li>
<li>Posts and reviews general dentistry payments and procedures.</li>
<li>Balances day sheet for general dentistry and closes the office at least one night per week.</li>
<li>Works with administrative and clinical staff to assure that firm financial arrangements are made for patient treatment.</li>
<li>Monitors patient accounts.</li>
<li>Conducts general dentistry patient recall.</li>
<li>Treats patients, visitors and co-workers with respect and courtesy.</li>
<li>Proficiently uses conflict resolution and problem-solving techniques in managing interpersonal conflict and patient complaints.</li>
<li>Efficiently operates assigned computer software (i.e., Eaglesoft, and Microsoft Office Suite).</li>
<li>Prepares and delivers reports on time.</li>
<li>Assists with commencing same day patient treatment and scheduling follow-up appointments.</li>
<li>Create and follow up with Medicaid pre-authorizations.</li>
<li>Prepare financial over the counter reports daily.</li>
<li>Documents financial arrangements on the Patient Financial Arrangements form.</li>
<li>Communicate patient concerns to Dental Office Manager or Doctor.</li>
<li>Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.</li>
<li>Position may be required to relocate to other Dental Depot clinics either permanently or on a short term basis due to office needs, on an as needed basis at the discretion of Management.</li>
<li>Maintain regular and reliable attendance</li>
</ul>
Skills & Abilities
 Education: High School Graduate or General Education Degree (GED): Required
 Experience: No prior experience necessary
 Certifications & Licenses: None
 Computer Skills: Efficiently operates assigned computer software and other equipment, including Eaglesoft and Microsoft Office Suite.
 Other Requirements: Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes. Understands insurance frequencies/downgrades and guidelines including Medicaid. Has understanding of secondary insurance and coordination of benefits. Responsible for over the counter collections. Familiar with 10 key or calculator. Must have knowledge of CDT Codes and pass the bi-annual Dental Depot CDT codes test.
 
Position Qualifications
 <ul>
<li>Accountability - Ability to accept responsibility and account for his/her actions.</li>
<li>Accuracy - Ability to perform work accurately and thoroughly.</li>
<li>Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.</li>
<li>Adaptability - Ability to adapt to change in the workplace.</li>
<li>Communication, Oral - Ability to communicate effectively with others using the spoken word.</li>
<li>Customer Oriented - Ability to take care of the customers’ needs while following company procedures.</li>
<li>Detail Oriented - Ability to pay attention to the minute details of a project or task.</li>
<li>Empathetic - Ability to appreciate and be sensitive to the feelings of others.</li>
<li>Energetic - Ability to work at a sustained pace and produce quality work.</li>
<li>Responsible - Ability to be held accountable or answerable for one’s conduct.</li>
<li>Enthusiastic - Ability to bring energy to the performance of a task.</li>
<li>Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.</li>
<li>Friendly - Ability to exhibit a cheerful demeanor toward others.</li>
<li>Judgment - The ability to formulate a sound decision using the available information.</li>
<li>Time Management - Ability to utilize the available time to organize and complete work within given deadlines.</li>
<li>Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.</li>
<li>Working Under Pressure - Ability to complete assigned tasks under stressful situations.</li>
<li>Safety Awareness - Ability to identify and correct conditions that affect employee safety.</li>
<li>Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.</li>
</ul>

Treatment Coordinator

Position Summary
 Dental assistants greatly increase the efficiency of the dentist in the delivery of quality oral health care and are valuable members of the dental care team. Dental Assistants help to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics and oral surgery. They will assist Dentist, set up and maintenance of equipment, prepare patient for treatment from beginning to end of patient appointment.
 
Essential Functions
 To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
 <ul>
<li>Prepare patient for dental procedure by helping patients feel comfortable before, during and after dental treatment.</li>
<li>Maintains proper and efficient patient flow management.</li>
<li>Set up instrument trays, prepare materials, and/or assist Dentist during dental procedures.</li>
<li>Take and expose dental diagnostic x-rays.</li>
<li>Responsible for x-ray sensor care and guidelines.</li>
<li>Take and record medical and dental histories and vital signs of patients.</li>
<li>Chart existing and proposed treatment in Patient Management Software</li>
<li>Assist Dentist in management of medical or dental procedures</li>
<li>Provide preoperative explanations and postoperative instructions prescribed by Dentist.</li>
<li>Record treatment information in patient records. Fabricate temporary restorations or custom impressions from preliminary impressions.</li>
<li>Make preliminary impressions for study casts and occlusal registrations for mounting study casts.</li>
<li>Pour, trim, and polish study casts and prepare whitening trays.</li>
<li>Clean and polish removable appliances</li>
<li>Apply protective coating of fluoride to teeth.</li>
<li>Teaching patient’s appropriate oral hygiene strategies to maintain oral health.</li>
<li>Dismiss patients with proper hand offs to other department</li>
<li>Sterilize or disinfect instruments, and operatories</li>
<li>May be designated as the Clinical Inventory Administrator. This duty is required to conduct dental supply inventory, order supplies and track budgets for inventory in the dental office.</li>
<li>May be designated as the Compliance and Safety Officer. Conducts and mails spore testing for each autoclave, Maintains Clinical Guide Binder, Maintain First Aid kits, Maintain SDS binder and Conducts operatory inspections at the end of each day. Responsible for training interns on safety policies and procedures. Collects and maintains all team checklists. Maintains broken instruments for their team and replaces/recycles them when necessary.</li>
<li>Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.</li>
<li>Position may be required to relocate to other Dental Depot clinics either permanently or on a short term basis due to office needs, on an as needed basis at the discretion of Management.</li>
<li>This position may complete other Administrative and Maintenance tasks as assigned by Management.</li>
<li>Maintain regular and reliable attendance</li>
</ul>
Skills & Abilities
 
Education: 
Completion of Dental Assisting Program or minimum one year experience as a Dental Assistant.
 
Experience: 
Completion of Dental Assisting Program or minimum one year experience as a Dental Assistant.
 
Certifications & Licenses: 
Current Dental Assisting Permit Required. Current CPR Certification Required. X-Ray Certification is required to serve chairside.
 
Computer Skills: 
Efficiently operates assigned computer software and other equipment, including Eaglesoft and Microsoft Office Suite.
 
Other Requirements: 
Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes.
 Understands HIPAA to ensure patient privacy. Clear understanding of sterilization system and infection control. Always use protective personal equipment according to State of Oklahoma and Federal guidelines. Knowledgeable of CDT codes and passed the Dental Depot CDT test within 20 days of employment. Working knowledge of the following procedures: Amalgam and composite fillings, extractions, start and finish root canal, crown prep, impression and temporary crown fabrication, alginate and System 1 and 2 impressions, adjusting and crown delivery, pulpotomy and stainless steel crown, prophylaxis, wax try in, adjusting and delivery flexible and cast metal partials, adjusting and delivering dentures.
 Must have signed the Hepatitis B Vaccination Form declining or accepting the vaccination within 30 days of Employment.
 
Position Qualifications
 <ul>
<li>Accountability - Ability to accept responsibility and account for his/her actions.</li>
<li>Adaptability - Ability to adapt to change in the workplace.</li>
<li>Organized - Possessing the trait of being organized or following a systematic method of performing a task.</li>
<li>Customer Oriented - Ability to take care of the customers’ needs while following company procedures.</li>
<li>Working Under Pressure - Ability to complete assigned tasks under stressful situations.</li>
<li>Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.</li>
<li>Technical Aptitude - Ability to comprehend complex technical topics and specialized information.</li>
<li>Detail Oriented - Ability to pay attention to the minute details of a project or task.</li>
<li>Safety Awareness - Ability to identify and correct conditions that affect employee safety.</li>
<li>Accuracy - Ability to perform work accurately and thoroughly.</li>
<li>Enthusiastic - Ability to bring energy to the performance of a task.</li>
<li>Friendly - Ability to exhibit a cheerful demeanor toward others.</li>
<li>Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.</li>
<li>Time Management - Ability to utilize the available time to organize and complete work within given deadlines.</li>
<li>Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.</li>
<li>Communication, Oral - Ability to communicate effectively with others using the spoken word.</li>
<li>Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.</li>
<li>Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.</li>
<li>Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.</li>
<li>Energetic - Ability to work at a sustained pace and produce quality work.</li>
</ul>

Dental Assistant

Position Summary
 Primary day-to-day responsibility for financial-related reporting for both internal use and tax calculations. Assist the Director of Finance in planning, implementing, managing and controlling all financial-related activities of the Company. This will include indirect responsibility for accounting, finance, financial reporting, cash management and risk planning. Assist the Director of Finance in managing the finance team.
 Essential Functions
 To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
 <ul>
<li>Assist the Director of Finance in guiding financial decisions of the company by establishing, monitoring and enforcing finance- related policies and procedures.</li>
<li>Oversee the creation of reports, and the implementation of software and tools for financial management, reporting and evaluation of the Company’s fiscal function and performance.</li>
<li>Prepare and present the CEO and other senior executives with monthly financial reports, including profit and loss and cash flow by division, to better assess and evaluate the organization’s financial performance in relation to historical performance, long- term goals, budgets, and forecasts.</li>
<li>Analyze monthly financial reports to ensure expenditure controls and to provide recommendations to the CEO and other executives on process improvements.</li>
<li>Provide advice and assistant to division leaders in regards to cost analysis, fiscal allocation and budget preparation.</li>
<li>Summarize budgets and submit recommendations for approval for funds requested by divisions.</li>
<li>Prepare and review financial results and operation budgets to analyze trends affecting the Company.</li>
<li>Assist the Director of Finance in the communication with outside accountants as well as the preparation of required federal, state and local tax and finance agencies.</li>
<li>Ensure compliance with all federal, state and local regulations.</li>
<li>Provide timely and accurate analysis of budgets, financial reports and financial trends in order to assist the CEO and other senior executives.</li>
<li>Communicate regularly with CEO, Director of Finance, COO, Company Directors and Ownership group on financial-related matters.</li>
<li>Assist in the recruitment, interviewing and hiring of finance and accounting staff when necessary.</li>
<li>Assist in the management of cash flow planning process and ensure funds availability.</li>
<li>Remain current on audit best practices as well as state, federal and local laws regarding company operations.</li>
<li>Mentor and develop finance and accounting team, managing work allocation, systems training, performance evaluations, and the building of an effective and efficient team dynamic.</li>
<li>Maintain regular and reliable attendance</li>
</ul>
Position Qualifications
 Education: Bachelor's Degree (four-year college), Master's Degree preferred
 Experience: 7+ years of experience in Accounting and/or other business-related activities. Significant experience in financial reporting, budget process, accounts receivables/payables management, and interaction with internal and external accountants and senior management. Experience with multi-divisional companies preferred.
 Certifications & Licenses: CPA preferred.
 Computer Skills: Microsoft Suite of Services; QuickBooks; Other accounting and reporting software.
 Other Requirements: Managing processes, developing standards in audit, accounting, and other financial activities, budgeting and tracking financial performance, analyzing information, high business acumen, leadership, problem-solving / analysis, strategic thinking, and technical capacity.
 Skills & Abilities
 <ul>
<li>Adaptability - Ability to adapt to change in the workplace.</li>
<li>Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.</li>
<li>Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.</li>
<li>Accountability - Ability to accept responsibility and account for his/her actions.</li>
<li>Organized - Possessing the trait of being organized or following a systematic method of performing a task.</li>
<li>Detail Oriented - Ability to pay attention to the minute details of a project or task.</li>
<li>Analytical Skills - Ability to use thinking and reasoning to solve a problem.</li>
<li>Safety Awareness - Ability to identify and correct conditions that affect employee safety.</li>
<li>Innovative - Ability to look beyond the standard solutions.</li>
<li>Deductive Reasoning - Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.</li>
<li>Accuracy - Ability to perform work accurately and thoroughly.</li>
</ul>

Controller

Dental Depot - Dental Business Office Assistant
 
Department: General Administration Job Status: Full Time
 FLSA Status: Non-Exempt Reports To: Office Manager
 Job Type: Regular Amount of Travel Required: None
 Work Schedule: Varies Monday-Saturday. Travel to various locations may be required and possible weekend/evenings hours. Positions Supervised: None
 
Position Summary
 Perform all business office duties including standing and greeting patients, checking patients in and out through Eagle Soft, answering multi line telephone with Scheduling Institute dialog, scheduling and confirming appointments via telephone or internet and compiling and recording patient charts and correspondence. Build positive relationships with patients by efficiently, effectively, and courteously communicating information.
 Essential Functions
 To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
 <ul>
<li>Stand and greet patients, ascertain purpose of visit, and direct them to appropriate staff.</li>
<li>Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog.</li>
<li>Schedule and confirm patient appointments.</li>
<li>Operate office equipment, such as voice mail messaging systems, and use word processing, label making software, copier, printer and scanner.</li>
<li>Maintain medical records and correspondence files.</li>
<li>Compile and record medical charts, reports, or correspondence.</li>
<li>Receive and route messages or documents, such as laboratory cases and faxes, to appropriate staff.</li>
<li>Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.</li>
<li>Interview patients to complete documents, health histories, or forms, such as intake or insurance forms.</li>
<li>Complete insurance verification forms.</li>
<li>Position may be responsible for opening the office.</li>
<li>Position is responsible for pulling and accurately filing charts.</li>
<li>Ensures printed material and forms are up to date. Registration forms annually, insurance verification forms semi-annually and Soonercare forms are updated daily.</li>
<li>Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.</li>
<li>Position may be required to relocate to other Dental Depot clinics either permanently or on a short term basis due to office needs, on an as needed basis at the discretion of Management.</li>
<li>This position may complete other Administrative and Maintenance tasks as assigned by Management.</li>
<li>Maintain regular and reliable attendance</li>
</ul>
Position Qualifications
 
Education: High School Graduate or General Education Degree (GED): Required
 
Experience: No prior experience necessary.
 
Certifications & Licenses: None
 
Computer Skills: 
Efficiently operates assigned computer software and other equipment, including Eaglesoft and Microsoft Office Suite.
 
Other Requirements: 
Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes.
 Must have knowledge of CDT Codes and pass the bi-annual Dental Depot CDT codes test.
 
Skills & Abilities
 <ul>
<li>Communication, Written - Ability to communicate in writing clearly and concisely.</li>
<li>Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.</li>
<li>Customer Oriented - Ability to take care of the customers’ needs while following company procedures.</li>
<li>Communication, Oral - Ability to communicate effectively with others using the spoken word.</li>
<li>Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.</li>
<li>Organized - Possessing the trait of being organized or following a systematic method of performing a task.</li>
<li>Detail Oriented - Ability to pay attention to the minute details of a project or task.</li>
<li>Accuracy - Ability to perform work accurately and thoroughly.</li>
<li>Friendly - Ability to exhibit a cheerful demeanor toward others.</li>
<li>Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.</li>
<li>Safety Awareness - Ability to identify and correct conditions that affect employee safety.</li>
<li>Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.</li>
<li>Time Management - Ability to utilize the available time to organize and complete work within given deadlines.</li>
<li>Energetic - Ability to work at a sustained pace and produce quality work.</li>
<li>Reliability - The trait of being dependable and trustworthy.</li>
<li>Working Under Pressure - Ability to complete assigned tasks under stressful situations.</li>
<li>Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.</li>
<li>Responsible - Ability to be held accountable or answerable for one’s conduct.</li>
<li>Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.</li>
<li>Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.</li>
<li>Enthusiastic - Ability to bring energy to the performance of a task.</li>
<li>Empathetic - Ability to appreciate and be sensitive to the feelings of others.</li>
<li>Accountability - Ability to accept responsibility and account for his/her actions.</li>
</ul>
Physical Demands
 N (Not Applicable) Activity is not applicable to this position.
 O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
 F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
 C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
 
Physical Demands Lift/Carry
 Stand C 10 lbs or less F
 Walk C
 Sit C
 Manually Manipulate C
 Reach Outward C Push/Pull
 Reach Above Shoulder F 12 lbs or less F
 Climb O
 Crawl O
 Squat or Kneel O
 Bend F
 Grasp C
 Speak C
 
Other Physical Requirements
 Vision (Near)
 Ability to wear Personal Protective Equipment (PPE) - Such as safety glasses, surgical masks and protective gloves
 
Work Environment
 While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, body fluids, blood borne pathogens, and the risk of radiation. The noise level is usually moderate. As the dental practice is heavily dependent on scheduling, the general environment can become hectic at times. Therefore, the employee must be able to handle effectively the normal anxieties associated with the job.
 
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

Business Office Assistant

Join Dental Depot and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dental Depot

About Company

Treatment Coordinator

Dental Assistant

Controller

Business Office Assistant