Qureos Mentor

DEPARTMENT OF BUILDINGS

<p></p><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>IT Help Desk Intern
</b></h1></div><div><div><div><div><ul><li>DEPARTMENT OF BUILDINGS
</li></ul></div></div><div><div>Posted On: 04/28/2026
</div></div><div><div><ul><li>Part-Time
</li></ul></div></div><div><div><div>Location
</div><div>MANHATTAN</div>
</div></div></div><div><div><div><ul><li>No Exam Required
</li></ul></div></div><div><div><div><div>Department
</div><div>IT Operations</div>
</div></div></div><p></p><div><div><div>Salary Range:</div>
<div>$19.14 &ndash; $24.08</div>
</div></div></div></div><div><div><p><b>Save</b></p>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><div><div>DOB&rsquo;s IT Operations Help Desk is the primary intake for all IT requests, notification of systems issues, and general inquiries. As new systems are developed or business units are added to existing systems, the number of requests increase weekly. The Help Desk receives several hundred requests a week, including password resets, Outlook issues, and general outages.
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The year-round intern (College Aide) will assist with PC configuration and set up as well as work on PC related issues. Additional duties include assessing and responding to individual issues submitted to IT (ticketing), software resolution, and hardware resolution.<br>
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Job Description<br>
Under direction, the IT Help Desk Intern will:<br>
<ul><li>Work in or manage a service desk environment
</li><li>Work on system projects
</li><li>Work with ticket system, SERVICENOW, OTI
</li><li>Create tickets for the DOB staff as requests are submitted
</li><li>Handle simple IT tasks such as resetting user passwords, moving PCs, entering data in Excel spreadsheets and creating Pivot Tables</li></ul><br>
WORK HOURS<br>
Up to 17 hours/week when school is in session<br>
Up to 35 hours/week during school break<br>
<br>
REMOTE WORK<br>
When working a 35 hour/week schedule, this position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.<br>
<br>
SALARY INFORMATION<br>
Undergraduate: $19.14<br>
Graduate: $22.43<br>
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COLLEGE AIDE - ASSIGNMENT LEVE - 1020B</div><h2 class="jobSectionHeader"><b><br>
Minimum Qualifications</b></h2><p><br>
For Assignment Level I:<br>
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.<br>
For Assignment Level II (Information Technology):<br>
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.<br>
For Assignment Level III (Information Technology Fellow):<br>
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.<br>
<br>
SPECIAL NOTE<br>
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.</p><h2 class="jobSectionHeader"><b><br>
Preferred Skills</b></h2><br>
- Should be majoring in Computer Science or related field - Team focused, desire to support and help a team succeed - Strong Office 365 skills (Teams, Excel, Word, Bookings, etc.) - Strong customer service and communication skills, ability to identify VIP clients and handle customer complaints - Extremely organized and able to prioritize/triage issues knowledgeably ensuring that SLAs are met, and emergency issues are handled timely - Strong troubleshooting, diagnostic, and problem-solving abilities - Strong organization skills including detailed time entry and documentation - Familiar with Windows 10 - Familiar with Microsoft 365 - Familiar with applications AutoCAD, Visio, etc. - Familiar with General Network knowledge (DNS, TCPIP, Printer configuration, etc.) - Familiar with Asset Management protocols - PC knowledge for basic connections and system replacements - Be able to move 50 lbs. - Must be able to work well independently, with a team, and across departments - Willing to travel to other offices for critical projects - Willing to participate in on-call rotation for off-hours coverage when needed (nights &amp; weekends) - Punctual and reliable - Always demonstrates professionalism - Strong customer service and communication skills<br>
<h2 class="jobSectionHeader"><b>
Public Service Loan Forgiveness</b></h2><br>
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education&rsquo;s website at https://studentaid.gov/pslf/<br>
<h2 class="jobSectionHeader"><b>
Residency Requirement</b></h2><br>
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.<br>
<h2 class="jobSectionHeader"><b>
Additional Information</b></h2><div></div><p><br>
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.</p></div>
</div><div><div><p><b>
</b></p><p><b>Save</b></p>
</div></div></div></div><div><div><div><div><div><div><div>Job ID
</div><div>770233</div>
</div></div><div><div><div><div>Posted until
</div><div>05/11/2026</div>
</div></div></div><div><div><div><div>Title code
</div><div>1020B</div>
</div></div></div><div><div><div><div>Civil service title
</div><div>COLLEGE AIDE - ASSIGNMENT LEVE</div>
</div></div></div><div><div><div><div>Title classification
</div><div>Non-Competitive-5</div>
</div></div></div><div><div><div><div>Business title
</div><div>IT Help Desk Intern</div>
</div></div></div></div><div><div><div><ul><li><div>Experience Level: </div>Student
</li></ul></div></div><div><div><div><div>Job level
</div><div>02</div>
</div></div></div><div><div><div><div>Number of positions
</div><div>1</div>
</div></div></div><div><div><div><div>Work location
</div><div>280 Broadway, 5th Floor, N.Y.</div>
</div></div></div><div><div><ul><li><div>Category: </div>Technology, Data &amp; Innovation
</li></ul></div></div></div></div></div></div><div><div><div><div><div>IT Help Desk Intern</div></div></div></div></div></div><p></p>

IT Help Desk Intern

<p></p><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Code Development Architect
</b></h1></div><div><div><div><div><ul><li>DEPARTMENT OF BUILDINGS
</li></ul></div></div><div><div>Posted On: 04/24/2026
</div></div><div><div><ul><li>Full-Time
</li></ul></div></div><div><div><div>Location
</div><div>MANHATTAN</div>
</div></div></div><div><div><div><ul><li>Exam May Be Required
</li></ul></div></div><div><div><div><div>Department
</div><div>Architecture</div>
</div></div></div><p></p><div><div><div>Salary Range:</div>
<div>$75,443.00 &ndash; $133,547.00</div>
</div></div></div></div><div><div><p><b>Save</b></p>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><div><div>The NYC Department of Buildings is responsible for ensuring the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes, Energy Code and Zoning Resolution. We facilitate compliant development with integrity, efficiency and professionalism. We are committed to becoming the premier municipal building organization, dedicated to enhancing the quality of life for all New Yorkers and making our City safer.
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Your team:
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The Code and Zoning Interpretation division, headed by the Assistant Commissioner for Code and Zoning Interpretation, consists of two units: The Architecture unit, and the Code and Zoning Interpretation unit (CZI).
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The CZI Division provides various code and zoning technical support to the borough offices, including specialty units such as Cranes and Derricks, Elevators, Legal Affairs, and the Enforcement team. Through such technical support, the CZI division help initiate code or zoning changes as necessary to help streamline code and zoning processes and remove barriers.
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Your impact:
<br>
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As the Code Development Architect, you will work with a team of seasoned engineers, architects, and city planners to improve and streamline the processing and adjudication of code and zoning determination requests, while ensuring the promotion of safe, code and zoning complying construction. You will also participate in the revision of the NYC Construction Codes, the Existing Building Code, and any other code projects as assigned.
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Your role:
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Reporting to the Director, Architecture, the selected candidate will be responsible for, but not limited to the following:
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<ul><li>Researching and reviewing proposed changes to the NYC Construction Codes, references, and Department rules.
</li><li>Drafting proposed revisions to the NYC Construction Codes and participate in the construction codes revision process.
</li><li>Assisting with the adoption of an existing building code.
</li><li>Attending meetings and with the industry stakeholders, city agencies and/or elected officials and their staff regarding code development.
</li><li>Researching issues for high profile developments throughout the city, including performing comprehensive plan review to resolve complex and challenging code and zoning issues and facilitate approvals;
</li><li>Reviewing and addressing borough determinations and technical affairs determinations submitted by applicants, builders, and the general public.
</li><li>Reviewing and addressing submissions for code and zoning challenge process.
</li><li>Represent the Department as a subject matter expert at International Code Council (ICC) and other industry conferences as needed.
</li><li>Coordinating proposed legislation with External Affairs, Regulatory Affairs and Policy Development, and the Office of the General Counsel on proposed legislation. Drafting proposed text and providing comments to City Council on draft legislation when it amends the Construction Codes. After the passage of the legislations, serve as the coordinator with External Affairs, Information Technology, and operational units to roll out operational needs.
</li><li>Managing the maintenance of Buildings Bulletins and Code Notes. Monitoring the status of various ongoing Buildings Bulletins and Code Notes, keeping track of their development, compiling data, and circulated them internally and externally.
</li><li>Researching complex technical issues and responding to inquiries submitted by engineers and architects with regard to the Zoning Resolution, NYC Construction Codes, and other standards, often under tight deadlines.
</li><li>Coordinate with the Executive Director, Technical Affairs in managing various projects.
</li><li>Answering questions from the public regarding referenced design standards, construction codes and other related laws and rules.
</li><li>Meeting with members of the industry to provide technical assistance of a complex nature.
</li><li>Providing technical assistance to the Office of the Commissioner.</li><li>Preparing presentation materials, such as PowerPoint slides and informational sketches and drawings for agency staff, industry professionals, political officials, and the general public.
</li><li>When called upon, respond to incidents during weekends, holidays and disasters to provide coverage for Borough Offices and Emergency Response Team.
</li></ul><br>
CIVIL SERVICE STATUS:<br>
Only those who are permanent in the Administrative Architect civil service title, applicants who are reachable on the Administrative Architect open competitive list, and applicants as indicated below will be considered.<br>
<br>
Candidates who are permanent in comparable civil service titles may be considered for title change under rule 6.1.9 of the Personnel Rules and Regulations of the City of New York.<br>
<br>
REMOTE WORK:<br>
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.<br>
<br>
To Apply:<br>
Visit Jobs NYC (cityjobs.nyc.gov) to view and apply for available positions. Search by agency (Department of Buildings), keywords, or for the specific Job ID #.<br>
<br>
NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.<br>
<br>
ADMINISTRATIVE ARCHITECT - 10004</div><h2 class="jobSectionHeader"><b><br>
Minimum Qualifications</b></h2><p><br>
A valid New York State Registration as an Architect is required. In addition, candidates must have six ( 6 ) years of full-time paid experience in architectural work, at least two (2) years of which shall have been as an administrative architect.</p><h2 class="jobSectionHeader"><b><br>
Preferred Skills</b></h2><br>
- Candidates with experience in the requirements of the New York City Construction Codes, International Building Code and other International Code Council (ICC) codes, and the NYC Zoning Resolution will be given priority consideration. - Minimum 6 years of private-sector architectural experience in large-scale residential, commercial and institutional construction projects preferred - Demonstrable ability to apply the NYC Construction Codes to complex NYC buildings is preferred. - Candidates with extensive experience in the requirements of the International Building Code, International Existing Building Code, and the New York City Construction Codes will be given priority consideration - Candidates with extensive knowledge of, and experience with the New York City's Building, Plumbing, Fuel Gas, Mechanical and Energy Conservation Codes will be given priority consideration - Candidate that demonstrates extraordinarily keen attention to detail is preferred - Candidate that demonstrates excellent communication, organization, writing and analytical skills, and the ability to write complex technical issues in a clear and concise manner Sample of past writing may be requested. - Candidate that demonstrates ability to work with large teams on diverse, complex issues - Candidate that demonstrates exceptional interpersonal management skills, including strategic planning, communication, prioritization, delegation, and negotiation - Candidate who possesses creative problem solving skills, including through data analysis, process improvement, and professional and organizational development<br>
<h2 class="jobSectionHeader"><b>
55a Program</b></h2><br>
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.<br>
<h2 class="jobSectionHeader"><b>
Public Service Loan Forgiveness</b></h2><br>
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education&rsquo;s website at https://studentaid.gov/pslf/.<br>
<h2 class="jobSectionHeader"><b>
Residency Requirement</b></h2><br>
New York City Residency is not required for this position<br>
<h2 class="jobSectionHeader"><b>
Additional Information</b></h2><div></div><p><br>
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.</p></div>
</div><div><div><p><b>
</b></p><p><b>Save</b></p>
</div></div></div></div><div><div><div><div><div><div><div>Job ID
</div><div>778710</div>
</div></div><div><div><div><div>Posted until
</div><div>05/06/2026</div>
</div></div></div><div><div><div><div>Title code
</div><div>10004</div>
</div></div></div><div><div><div><div>Civil service title
</div><div>ADMINISTRATIVE ARCHITECT</div>
</div></div></div><div><div><div><div>Title classification
</div><div>Competitive-1</div>
</div></div></div><div><div><div><div>Business title
</div><div>Code Development Architect</div>
</div></div></div></div><div><div><div><ul><li><div>Experience Level: </div>Manager
</li></ul></div></div><div><div><div><div>Job level
</div><div>M2</div>
</div></div></div><div><div><div><div>Number of positions
</div><div>1</div>
</div></div></div><div><div><div><div>Work location
</div><div>280 Broadway, 3rd Floor, N.Y.</div>
</div></div></div><div><div><ul><li><div>Category: </div>Engineering, Architecture, &amp; Planning
</li></ul></div></div></div></div></div></div><div><div><div><div><div>Code Development Architect</div></div></div></div></div></div><p></p>

Code Development Architect

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IT Help Desk Intern

Code Development Architect