Qureos Mentor

Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi)

<div>
 
 
 About DCT:
 
 
 
 
 The Department of Culture and Tourism &ndash; Abu Dhabi (DCT Abu Dhabi) regulates, develops, and promotes the emirate of Abu Dhabi as an extraordinary global destination, rich in cultural authenticity, diverse natural offerings, world-class hospitality, and unparalleled leisure and entertainment attractions.
 
 
 
 
 Our Culture Sector leverages Abu Dhabi&rsquo;s heritage to advance the emirate&rsquo;s development as a world-class, sustainable cultural destination. From safeguarding UNESCO World Heritage Sites to building world-leading museums and cultural institutions, our commitment drives us to preserve, protect, and share Abu Dhabi&rsquo;s story with the world.
 
 
 
 
 At DCT, we believe in investing in people. We nurture an environment of innovation, diversity, and collaboration, empowering our teams to deliver meaningful work that enriches communities and leaves a lasting impact.
 
 
 
 
 &nbsp;
 
 
 Collections Registration Unit Head
 
 
 
 We are seeking an experienced and visionary Collections Registration Unit Head to lead the development and implementation of world-class registration standards across our museums and cultural institutions.
 
 
 
 This is a strategic leadership role, responsible for unifying practices across multiple venues, ensuring that our collections are documented, safeguarded, and made accessible in line with the highest international standards.
 
 
 
 As the Unit Head, you will:
 
 
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 Provide strategic oversight of registration and documentation across multiple institutions.
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 Develop and implement policies, procedures, and standards that shape how cultural heritage is preserved and managed.
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 Oversee the centralized collections database, ensuring integrity, accuracy, and compliance.
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 Support acquisitions, loans (incoming and outgoing), inventories, audits, and cultural property restitution.
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 Collaborate closely with conservation, curatorial, legal, and logistics teams to deliver effective and ethical cultural stewardship.
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 If you are seeking an opportunity to join a dynamic department working on a national scale, contributing to meaningful cultural preservation, and leaving a legacy for future generations, we encourage you to apply.
 
 
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 Key Responsibilities:
 
 
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 Provide strategic leadership for registration and documentation across all DCT cultural institutions.
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 Harmonize workflows, practices, and standards across venues of varying scale and capacity.
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 Lead and mentor registration teams, supporting their growth and professional development.
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 Ensure compliance with international and national regulations governing collections care and documentation.
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 Drive modernization of registration systems, including the adoption of metadata standards (SPECTRUM, CIDOC-CRM, Dublin Core).
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 Liaise with stakeholders internally and externally to promote best practices and ensure compliance.
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 Report regularly on activities, performance, and challenges to senior leadership.
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 Qualifications
 
 
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 Bachelor&rsquo;s degree in Museum Studies, Cultural Heritage Management, Archival Science, or a related field (Master&rsquo;s degree preferred).
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 Substantial leadership experience in collections registration, ideally across multiple institutions or national cultural environments.
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 Professional Certifications
 
 
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 Certifications in collections care, documentation standards, or cultural heritage/art law (e.g., NEMO, AAM, ICOM).
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 Project management certification is an advantage.
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 Experience
 
 
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 Proven experience leading registration or collections teams in a multi-institutional or national context.
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 Strong background in collection management systems (e.g., SPECTRUM, EMu).
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 Deep knowledge of legal and ethical frameworks governing cultural property.
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 Demonstrated success in large-scale coordination and modernization projects.
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 Key Skills and Competencies
 
 
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 Strategic thinking and systems-level vision.
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 Strong leadership, collaboration, and diplomacy skills.
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 Excellent communication skills with the ability to work across multi-stakeholder environments.
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 Expertise in data management, metadata standards, and digital transformation in collections.
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 Commitment to cultural preservation, ethical stewardship, and innovation.
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</div>

Collections Registration Unit Head JOB

<div>
 
 
 
 
 Job Title:&nbsp;
 
 
 
 Learning &amp; Development Senior Specialist
 
 
 
 
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 Role Purpose:
 
 
 
 
 
 
 Design, develop, implement, and measure learning and development programs ensuring that all programs are customized to DCT&rsquo;s specific requirements and achieve the desired benefits.
 
 
 
 
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 Key Responsibilities:
 
 
 
 
 
 
 
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 Learning and Development Planning:
 
 
 
 
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 Identify DCT employees&rsquo; training needs in coordination with sectors/departments to obtain a concise training needs Inventory.
 
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 Analyze and identify organizational needs and develop Learning strategies to address learning, development and cultural needs.
 
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 Support in collaborating with Talent development Units to identify training needs and training that can be met internally.
 
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 Assess training needs through surveys, interviews with employees, consultations with managers or instructors.
 
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 Develop, implement, facilitate and evaluate L&amp;D methods and programs for all production positions at DCT.
 
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 Design and implement learning and development policies, guidelines, processes, systems, and practices to ensure that outcomes meet current and future business needs and develop, motivate and engage employees.
 
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 Contribute in developing, implementing, facilitating and evaluating training methods and programs for a variety of topics including leadership, soft skills, organizational development, and other programs as needed.
 
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 Evaluate and coordinate external training opportunities while maintaining budget. responsibility.
 
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 Design and create online learning modules, and course materials.
 
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 Learning and Development Operations:
 
 
 
 
 
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 Conduct orientation programs for new joiners and P&amp;P teams specific updates and ensure that candidates receive induction within their probation using the Basic Job Knowledge and successfully complete their probation.
 
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 Train, develop, coach and mentor all new joiners in accordance with the DCT culture.
 
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 Create and coordinate Induction plans for the new managers starting in the business.
 
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 Contribute in managing all specific L&amp;D requirements and ensure Training is delivered to the required standard.
 
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 Implement post course assessment and action plans for the DCT employees following the in-house trainings courses to measure the productivity of the time spent in training.
 
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 Assess the success of development plans and help employees make the most of learning opportunities.
 
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 Design and deliver e-learning courses, workshops and other trainings in collaboration with training centers/ Training service providers.
 
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 Schedule and track associate training programs, attendance and certifications.
 
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 Review and analyse training feedback to identify areas for continued improvement.
 
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 Shared Activity
 
 
 
 :
 
 
 
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 Carry out any other duties and responsibilities related to the role at the request of the direct manager
 
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 Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
 
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 Demonstrate compliance to organization&rsquo;s values and ethics at all times to support the establishment of a value drive culture within the organization.
 
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 Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.&nbsp;&nbsp;
 
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 Communication and Business Relationships:
 
 
 
 
 
 
 
 Internal
 
 
 
 
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 DCT Relevant Sectors / Departments
 
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 External
 
 
 
 
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 Service Providers
 
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 Consultants
 
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 Training Centers
 
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 Government and private entities
 
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 Qualifications&nbsp;
 
 
 
 
 :
 
 
 
 
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 Bachelor&rsquo;s degree (Master Preferred) in Human Resources Management, Organizational Psychology, Business Administration or any other degree within relevant industry.
 
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 Professional certification in human resources is preferred.&nbsp;
 
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 Experience:
 
 
 
 
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 3 to 5 years of experience in Learning and Development or any other experience within similar role or industry
 
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 Skills:
 
 
 
 
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 Full professional English proficiency both in speaking and writing.&nbsp;
 
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 Arabic bilingual desirable but not mandatory.&nbsp;&nbsp;
 
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 Skilled in MS Office (PowerPoint, Word and Excel).
 
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 Knowledge and functional understanding of the tourism industry, regionally and globally.
 
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 High level of competency in relevant software applications.
 
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 Self-motivated with a proven ability to complete work in a timely manner.
 
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 Ability to quickly integrate with existing business software tools and knowledge of other relevant industry software.
 
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 Excellent written and verbal communication skills - including appropriate stakeholder alignment.
 
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 Evidence of creating, implementing, and managing policies and procedures.
 
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 Ability to multi-task and to prioritize work effectively.
 
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 Ability to work under own direction and high degree of initiative.
 
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 Knowledge in HR Learning and Development leading practices.
 
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 Extensive knowledge and understanding of Learning and Development techniques.
 
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 &nbsp;
 
 
</div>

Learning & Development Senior Specialist JOB

<div>
 
 
 
 
 Job Title:&nbsp;
 
 
 
 QA Unit Head
 
 
 
 
 &nbsp;
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 To lead and manage the operational support, governance, and continuous improvement of enterprise applications, ensuring optimal performance, security, and alignment with organizational goals. The role serves as a strategic enabler by coordinating cross-functional efforts, vendor relationships, and automation initiatives to enhance digital service delivery and user experience
 
 
 
 
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 Key Responsibilities:
 
 
 
 
 
 
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 Core Activities:
 
 
 
 
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 Oversee the daily operations and support of enterprise applications including CRM, .NET, Sitecore, Umbraco, and RPA tools (e.g., Automation Anywhere)
 
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 Ensure timely resolution of incidents and service requests in line with SLAs; conduct root cause analysis and implement preventive actions
 
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 Manage change control processes for all applications, ensuring changes are risk-assessed, approved, and documented as per governance protocols
 
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 Act as the primary liaison with vendors to manage performance, ensure contractual compliance, and resolve escalations
 
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 Coordinate with business units and the RPA Center of Excellence to plan, deploy, and govern robotic process automations
 
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 Support the Editorial Center of Excellence by ensuring digital content systems meet editorial standards and enforce governance
 
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 Track application KPIs and usage metrics to optimize availability, performance, and user satisfaction.
 
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 Develop and maintain application support documentation, operational workflows, and training materials.
 
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 Ensure security and compliance of applications by enforcing security policies, monitoring vulnerabilities, and supporting audits
 
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 Collaborate with development teams, architects, and project managers to plan system upgrades and release cycles.
 
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 Manage integration points between applications and systems including CRM, CMS, and external platforms.
 
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 Contribute to the application roadmap and recommend improvements based on performance insights and user feedback.
 
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 &nbsp;
 
 
 
 
 
 Shared Activity
 
 
 
 
 
 
 
 
 Strategic Contribution&nbsp;
 
 
 
 
 
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 Ensure effective cascading of the functional strategy into section business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.&nbsp;&nbsp;
 
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 People Management&nbsp;
 
 
 
 
 
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 Manage the effective achievement of assigned objectives through the leadership of the Section by setting individual objectives, managing performance, developing and motivating staff to maximize performance.&nbsp;
 
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 Act as a role model and drive adherence to organizational values and ethics by employees of the assigned section to foster a value driven culture within the organization.&nbsp;
 
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 Budgeting and Financial Planning&nbsp;
 
 
 
 
 
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 Manage the preparation and recommend the section budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.&nbsp;
 
 
 
 
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 Policies, Systems, Processes &amp; Procedures&nbsp;
 
 
 
 
 
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 Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative/health and safety/environmental requirements are fulfilled while delivering a quality, cost-effective service.&nbsp;
 
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 Continuous Improvement
 
 
 
 
 
 &nbsp;
 
 
 
 
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 Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.&nbsp;&nbsp;
 
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 Reporting&nbsp;
 
 
 
 
 
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 Ensure
 
 
 
 that all section reports are prepared timely and accurately and meet DCT requirements, policies and quality standards.
 
 
 
 
 &nbsp;
 
 
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 EHS (Environment, Health and Safety)
 
 
 
 
 
 
 Comply with all relevant EHS guidelines, policies and procedures, by reporting incidents and hazards on a timely manner, and reduce consumption of natural resources to support in protecting the environment and ensure a healthy and safe work environment.
 
 
 
 
 &nbsp;
 
 
 
 
 
 Communication and Business Relationships:
 
 
 
 
 
 
 
 Internal
 
 
 
 
 <ul>
 
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 DCT Relevant Sectors / Departments
 
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 </ul>
 
 
 
 
 External
 
 
 
 
 <ul>
 
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 Application vendors and managed service providers (Sitecore, CRM, RPA, etc.)
 
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 Government entities / Federal and Local Agencies
 
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 Abu Dhabi Digital Authority (ADDA), ADSIC, and regulatory stakeholders.
 
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 &nbsp;
 
 
 
 
 
 Qualifications&nbsp;
 
 
 
 
 :
 
 
 
 
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 Bachelor&rsquo;s degree (Master&rsquo;s preferred) in computer science, Information Systems, or related discipline.
 
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 ITIL certification, PMP, or equivalent is preferred.&nbsp;
 
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 </ul>
 
 
 
 
 Experience:
 
 
 
 
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 5 to 7 years of experience in enterprise IT operations with at least 3 years of experience in a managerial position or any other experience within similar role
 
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 </ul>
 
 
 
 
 Skills:
 
 
 
 
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 Language:&nbsp; Full professional English proficiency both in speaking and writing &nbsp;&amp; Arabic bilingual desirable but not mandatory&nbsp;
 
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 Proven experience in managing multi-tier applications including CRM (Microsoft Dynamics), CMS platforms (Sitecore, Umbraco), and custom .NET systems, with strong incident resolution and SLA governance.
 
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 Skilled in deploying and governing RPA solutions (e.g., Automation Anywhere) and managing system integrations using REST/SOAP APIs and middleware coordination.
 
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 Knowledge of ITIL v4, change control processes, audit readiness, and data privacy compliance to ensure secure and compliant application operations.
 
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 Proficient in using tools like Dynatrace and App Insights for application monitoring, capacity planning, and performance tuning.
 
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 Strong leadership in coordinating cross-functional teams, engaging stakeholders, and managing vendor relationships to ensure service delivery excellence.
 
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 Experienced in creating SOPs, playbooks, SLAs, and maintaining operational knowledge bases to support consistent and scalable practices.
 
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 Understanding of Agile methodologies (Scrum/Kanban), CI/CD workflows, and DevOps pipelines to support modern application lifecycle management.
 
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</div>

QA & Operations Unit Head JOB

Join Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi)

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Collections Registration Unit Head JOB

Learning & Development Senior Specialist JOB

QA & Operations Unit Head JOB