Qureos Mentor

Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi)

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 1
 
 
 
 
 Job Details
 
 
 
 
 Job Title:
 
 Recruitment Operations Specialist
 
 
 
 Department:
 
 People &amp; Performance
 
 
 
 Section:
 
 Talent Acquisition
 
 
 
 Unit:
 
 Recruitment Operations
 
 
 
 Direct Manager:
 
 Recruitment Operations Unit Head
 
 
 
 Direct Reports:
 
 -
 
 
 
 
 
 
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 Role Purpose
 
 
 
 Support the delivery of end‑to‑end recruitment operations by managing contract processing, Tarasol submissions, documentation governance, vendor coordination, and workforce resource tracking while ensuring a timely, compliant, audit‑ready operations for freelancers, consultants, FOH/BOH staff, and agency‑based resources in alignment with DCT policies and recruitment governance.
 
 
 
 
 
 
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 Key Responsibilities
 
 
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 Support day‑to‑day recruitment operations tasks including document collection, verification, onboarding file preparation, and follow‑up on pending submissions.
 </li>
 <li>
 Assist with the processing of CMS requests, Tarasol submissions, and contract documentation for freelancers, consultants, FOH/BOH, and temporary workers in addition to national service and secondee requests from ADEO.
 </li>
 <li>
 Assist with process must hire cases in collaboration with the organization development team
 </li>
 <li>
 Maintain accurate and updated information within HR systems for the contingent workforce such as Oracle, ATS platforms, CMS, and workforce management systems.
 </li>
 <li>
 Track PR/PO (e.g recruitment agencies) progress and recruitment‑related financial requests, escalating delays where necessary to maintain workflow efficiency.
 </li>
 <li>
 Liaise with external agencies and consultants to collect documents, clarify requirements, and provide updates on recruitment processes.
 </li>
 <li>
 Support audit preparation by ensuring documentation completeness, proper filing, and adherence to governance standards.
 </li>
 <li>
 Support the review and evaluation of recruitment agencies to ensure they possess the appropriate capabilities, expertise, and specialization required to effectively support recruitment operations.
 </li>
 <li>
 Prepare routine reports, trackers, logs, and other administrative outputs to support recruitment operations monitoring and compliance.
 </li>
 <li>
 Support the development of DCT mini ambassador program orientation kit
 </li>
 <li>
 Handle general operational queries (such as call center tickets, technology requirements for new joiners, closing job requisitions, etc.) from internal stakeholders and external vendors, ensuring timely, accurate responses.
 </li>
 </ul>
 
 
 
 
 
 
 Shared Activity
 
 
 
 <ul>
 <li>
 Carry out any other duties and responsibilities related to the role at the request of the direct manager
 </li>
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 Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner
 </li>
 <li>
 Demonstrate compliance to organization&rsquo;s values and ethics to support the establishment of a value drive culture within the organization
 </li>
 <li>
 Contributes to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction
 </li>
 <li>
 Adhere to the DCT Occupational Safety and Health policy, regulations, and laws, and provide help to the Corporate EHS in executing the OSHMS.
 </li>
 <li>
 Report any incidents, near misses, occupational illnesses, unsafe practices, and conditions immediately to the person concerned and participate in the investigation of OSH incidents, as required.
 </li>
 <li>
 Wear the necessary Personal Protective Equipment (PPE) when applicable.
 </li>
 </ul>
 
 
 
 
 
 4
 
 
 
 
 Communication and Business Relationships
 
 
 
 
 Internal
 
 
 <ul>
 <li>
 Relevant Internal Stakeholders
 </li>
 </ul>
 
 
 External
 
 
 <ul>
 <li>
 Relevant External Stakeholders
 </li>
 </ul>
 
 
 
 
 
 5
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, business administration, or related field
 </li>
 </ul>
 
 
 
 
 
 6
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Fresh Graduate, or 1-2 years of experience in HR administration, recruitment coordination, or document processing.
 </li>
 </ul>
 
 
 
 
 
 7
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong organizational, coordination, and documentation management skills to support recruitment workflows efficiently.
 </li>
 <li>
 Effective communication and interpersonal skills to liaise with internal stakeholders and external agencies.
 </li>
 <li>
 Ability to work with HR systems and platforms such as ATS, CMS, Tarasol, Oracle, and Service Hub.
 </li>
 <li>
 Basic understanding of recruitment operations, contract administration, and compliance requirements.
 </li>
 <li>
 Attention to detail with the ability to track processes, manage documentation, and support audit readiness.
 </li>
 <li>
 Strong time management, problem-solving skills, and the ability to support operational issue resolution.
 </li>
 </ul>
 
 
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Recruitment Operations Specialist

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Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi)

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Recruitment Operations Specialist